Posted:3 weeks ago|
Platform:
On-site
Contractual
We are hiring for Support Engineer Key job responsibilities Having 3+ Years of experience - Provide support activities for these services and regularly work with development teams to establish and improve service support - Operate with guidance from management and aggressively drive issues to resolution - Understand the business logic and architecture of supported services to regularly resolve undocumented trouble tickets - Be able to read and understand complex application code and make approved code fixes to resolve support issues - Provide mentoring, training, documentation, and tools to other Support Engineers to enable them to perform support activities - Regularly contribute to the creation and improvement of all support documentation - Perform code builds and deployments communicating status regularly before, during, and after each deployment - Create and interpret metrics that measure support success and service performance - Help develop and refine operational policies and procedures used by teams and internal customers - Participate fully and constructively in the planning of team’s work - Have the ability to write simple and efficient tools to improve operational efficiency - Learn to contribute to design and development of support tools using software engineering best practices Java , Aws, Typescript 3+yrs experience Looking for immediate joiner Show more Show less
Aditi Consulting
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