1009 Solarwinds Jobs - Page 9

The role and prerequisitesDesignation: Associate Software EngineerRole: As part of the Software Engineering unit within Microlise, work with stakeholders and softwaredevelopment teams to convert requirements into working software.Educational Qualification: Bachelors/Masters from a reputed college, First class or better, No gapsin education, Major in Computer Science or Information Technology.Location: Candidates currently settled in Pune are highly preferred.Experience you will gain with us Work for an established and mature software product company on enterprise-grade products and solutions used by thousands of users every day for their business-critical workflows. Learn the software engineering essentials and best practices on the job. Receive coaching from Microlise Technical Leads and Engineering Managers, each of which comes from unique and reputed software product companies. Set yourself apart from the crowd by accumulating a wealth of experience working with a software product company. Develop your technical and soft skills by learning how to effectively collaborate with architects, technical leads, software engineers and DevOps teams. Grow your experience of the domain, people and technology to eventually grow into a Software Engineer role. Our engineers gain deep experience in technologies like .NET Core, C#, ASP.NET, SQL Server, Couchbase, TFS (Azure DevOps), Elastic stack, SonarQube, SolarWinds, Kafka, Angular, PowerShell and so on.Recruitment ProcessOur people are a crucial part of the Microlise success story and with this success comes opportunity. By setting out a structured selection process, we ensure that our workforce has diverse, dynamic and deep talent.After the initial screening test, the shortlisted candidates will be subjected to a series of objective tests, group discussions, team projects and coding assignments over a span of 2 days.

Passport mandatory Exp - 7+ B3 Pune/Kochi BHIOM exp is mandatory Job Responsibilities: Administer and configure BMC TrueSight Server Automation. Develop and manage automation scripts for server provisioning, patching, and compliance. Monitor and analyze server performance and ensure optimal configuration. Perform audits to ensure server configurations comply with standards. Manage and deploy software packages and updates. Troubleshoot and resolve issues related to server automation. Integrate TrueSight with other IT management tools. Create and maintain documentation for automation processes and configurations. Collaborate with cross-functional teams to optimize server management. Provide technical support and training to users and IT staff. Qualifications: Bachelors degree in information technology, Computer Science, or related field. 10+ years of experience in server automation and management. Proficiency in BMC TrueSight Server Automation and related tools. Strong understanding of server provisioning, patching, and compliance. Excellent problem-solving and analytical skills. Effective communication and teamwork abilities. Relevant certifications (e.g., BMC Certified Professional). Skills: BMC TrueSight Server Automation Server Provisioning Patching and Compliance Automation Scripting Performance Monitoring Troubleshooting Documentation Integration with IT Management Tools Technical Support and Training Mandatory Skills: BMC Truesight Server Automation. Experience: 5-8 Years.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about cybersecurity and looking for an exciting role where you can make a difference? If so, we have an opportunity for you! As a Security Specialist at Kyndryl, you will play a crucial role in enabling and securing our customer organizations, cultures, and ecosystems. Your responsibilities will be varied and dynamic, spanning asset classification models, risk assessment reports, information security policies, security solution scenarios, implementation plans, organization models, procedures, security services, security effectiveness evaluation reports, and security awareness workshops. You will be tasked with configuring, monitoring, and managing the performance of networks to maintain the quality of services, while also protecting organizational infrastructure from malicious cyber-attacks. Key Responsibilities: Manage, configure, and troubleshoot Juniper routers and switches (EX, MX, SRX series). Perform firewall administration, including rule-base review, policy implementation, and security monitoring (Juniper SRX, Palo Alto, Fortinet, or similar). Support daily L2 network operations including incident management, problem resolution, and change management. Collaborate with L1/L3 teams to ensure smooth incident escalation and resolution. Monitor network performance, utilization, and security logs to proactively identify issues. Participate in network maintenance activities including firmware upgrades, backups, and DR drills. Execute VLAN, routing, and subnet configuration and support IP address management. Provide technical support for remote access/VPN users. Assist in managing network monitoring tools (e.g., SolarWinds, Nagios, PRTG). Maintain documentation of network diagrams, configurations, and SOPs. As a key member of our team, you will assess, predict, prevent, and manage the risk of IT infrastructure and data, helping our customers stay ahead of the curve and ensure their systems are secure. You will develop and implement security policies and procedures, working closely with other departments to ensure that all security measures are in place and operating effectively. But that is not all – at Kyndryl you will have the opportunity to explore innovation in CyberSecurity data science – taking information that has been gathered and looking for areas to have that “Ah Ha” moment. Drawing conclusions and patterns from the data across single and multiple clients. Creating new ideas in the area of risk management and risk quantification. In addition to your technical responsibilities, you will also play a key role in raising awareness of potential security threats through technical security training on best practices. This is an exciting opportunity to help shape the culture of our clients' organizations and make a tangible impact on their security posture. If you have a passion for cybersecurity – governance, risk and compliance, are looking for a challenging and dynamic role, and want to work with a team of like-minded individuals, then we want to hear from you! Join us as a Security Specialist and help us secure the future of our clients' organizations. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Expertise 3–5 years of experience in network engineering, with a focus on Juniper devices and firewall technologies. Primary Skills (Must Have): Juniper Networks configuration and troubleshooting (SRX, MX, EX) Firewall management: Policy creation, NAT, ACLs, VPN setup Routing Protocols: OSPF, BGP, Static Routing VLAN, STP, RSTP, LACP configurations Experience with IPSec/SSL VPNs Familiarity with Layer 2 and Layer 3 network concepts Secondary Skills (Good to Have): Experience with other firewall solutions (Palo Alto, Check Point, Fortinet) Familiarity with Cisco ASA, Meraki, or Aruba network components Exposure to cloud networking (AWS VPC, Azure Networking) Scripting knowledge (Python, Ansible) for network automation Familiarity with ITIL processes (incident, problem, change) Preferred Technical And Professional Experience Certifications: Juniper Networks Certified Associate (JNCIA) or higher Juniper Networks Certified Specialist (JNCIS) – Security / Enterprise Firewall certification (e.g., Fortinet NSE, Palo Alto PCNSA/PCNSE) ITIL Foundation Soft Skills: Strong analytical and problem-solving skills Good communication and documentation ability Ability to work independently and in a team environment Willingness to work in rotational shifts or on-call support (if required) Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Position Summary: We are seeking an experienced Network Infrastructure Delivery Engineer II to support the implementation and maintenance of critical network infrastructure. This role will be responsible for deploying and managing network systems, supporting upgrades, troubleshooting, and ensuring optimal performance and security. The ideal candidate will have strong technical expertise in network infrastructure, a commitment to high-quality delivery, and the ability to work both independently and collaboratively in a fast-paced environment. Key Responsibilities: Network Deployment and Implementation Install, configure, and support network infrastructure, including routers, switches, firewalls, and wireless systems. Manage and execute network deployment projects, ensuring that installations meet company standards, performance, and security requirements. Develop and maintain documentation for network configurations, procedures, and best practices. Project Collaboration Work closely with cross-functional teams (Infrastructure Engineers, Information Security, and Local Operations Staff) to understand project requirements and contribute to successful project delivery. Coordinate with external vendors and stakeholders to ensure proper equipment delivery, system integrations, and troubleshooting support. Collaborate with M&A teams to assess the network infrastructure of target companies during due diligence. Develop integration plans for merging network environments, addressing potential conflicts and ensuring seamless operations. System Monitoring and Troubleshooting Provide level 2 support for issues related to latency, bandwidth, and connectivity. Troubleshoot complex network issues and support root-cause analysis to prevent recurrence. Identify potential network vulnerabilities and security risks during M&A due diligence. Implement security measures to protect the merged network infrastructure. continuous improvement. Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Minimum of 3-5 years in network engineering, with proven experience in network infrastructure deployment and support. Certifications: Industry certifications such as CCNA, CCNP, or CompTIA Network+ preferred. Technical Skills: Proficiency in network protocols (TCP/IP, DNS, DHCP, BGP, 802.1x). Hands-on experience with Cisco, Juniper, or similar networking hardware. Familiarity with Infrastructure tools (SolarWinds, Netbox, etc.) and scripting for automation (Python, PowerShell). Strong understanding of network security principles and best practices. Soft Skills: Strong analytical and problem-solving skills, effective communicator, and ability to work well in team-oriented environments. Additional Requirements: Availability for on-call rotations and occasional after-hours work for maintenance or emergency troubleshooting. Ability to lift and install network equipment, as needed, on location. Ability to travel (20%). What We Offer: Competitive salary and benefits package Professional growth and development opportunities Supportive work environment with a focus on work-life balance

Job Title: Network Engineer Location: Chennai, India Experience: 3+ Years Employment Type: Full-Time Job Summary: We are looking for a skilled and experienced Network Engineer to join our dynamic IT team in Chennai. The ideal candidate will have a solid understanding of networking infrastructure, configuration, and troubleshooting, with hands-on experience in managing and maintaining enterprise networks. You will play a key role in ensuring the smooth operation of our network systems across multiple locations. Key Responsibilities: Install, configure, and maintain LAN/WAN, routers, switches, firewalls, and other network devices. Monitor network performance, troubleshoot issues, and ensure network security and availability. Configure and manage VPNs, VLANs, and wireless access points. Conduct network performance tuning and capacity planning. Collaborate with IT and security teams to implement best practices. Maintain detailed documentation of network infrastructure and changes. Ensure compliance with company policies and security standards. Provide technical support and guidance to internal teams. Participate in disaster recovery and business continuity planning. Required Skills and Qualifications: Bachelor’s degree in Computer Science, IT, or related field. Minimum 3 years of experience in enterprise network administration. Strong knowledge of TCP/IP, DNS, DHCP, routing, switching, and firewalls. Hands-on experience with Cisco, Juniper, Fortinet, or similar devices. Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, Wireshark). Basic understanding of cloud networking (AWS, Azure, or GCP) is a plus. Excellent problem-solving and communication skills. Industry certifications such as CCNA, CCNP, or CompTIA Network+ preferred. Job Type: Full-time Pay: ₹55,000.00 - ₹65,000.00 per month Benefits: Health insurance Work Location: In person

Summary Position Summary USI T&I - Analyst – Infrastructure Operations Center - Deloitte Support Services India Private Limited Work you’ll do Responsibilities As a team member, you will be accountable for, but not limited to the responsibilities below. Operational Proactive Monitoring of SolarWinds, Dynatrace, HP OneView and action as per standard operating procedures. Apply both independent judgment and procedure driven approach to troubleshoot, isolate and diagnose common network, OS, and server issues. Work on Agent remediation tasks pertaining to SCCM Client/Qualys/Splunk Manage Windows and Linux Server Patching and security compliance Monitoring and resolving Cohesity and Veeam backup solutions Coordinating with Vendor’s in resolving Physical Server and Network issues Support and manage Virtual Machine through vSphere Client and Hyper-V Troubleshooting Database Server (MSSQL) alerts Provide Status updates on assigned tasks Engages with customers and other technical resources by phone and email to provide technical support and issue resolution Monitoring and troubleshoot AudioVideo equipment alerts Process daily task assigned by the shift leads. Create RFC’s and represent in the CAB calls Co-ordinate and be a part of the maintenance, upgrades, and server OS patching Participate in weekly team meetings Technical Responsibilities: Ensuring the infrastructure availability through use of proactive monitoring tools like Dynatrace, SolarWinds, XIO etc Manage and Monitor alerts from various tools: HP One View IT Expert Monitoring Cloud Nasuni Backup – Veeam/Cohesity Prepare the documentations/KB articles Handle Incident management within defined SLA’s Maintaining a log of all necessary information in a centralized location Prepare and share various IT infrastructure reports Support stakeholders during improvements, upgrades, and other maintenance activities as recommended and scheduled Coordinate with vendors to resolve physical server and network issues Education: Bachelor’s Degree. Experience: 1 -2.5 plus years of Network/Server monitoring in an ITIL environment with knowledge and awareness of Servers, Network Routers/Switches/Firewalls, DNS and DHCP and Security Patching Work Location : Hyderabad Shift Timings : 24*7 in Rotational shifts The Team At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305181

Monitoring entire infrastructure using various monitoring tools like Zabbix, SCOM, SolarWinds, Telegraph. Monitoring various types of alerts like CPU, Memory, Database, DR Replication, Backup Failure, Exchange Mail queue, Application URL Alerting Required Candidate profile Good communication Skills 24*7, Rotational Shift 6 days working in week only male candidates can apply Job Location: Saidapet(Chennai) Exp Level: 2 to 3 Yrs Salary: 3 LPA NP: Max 15 days can apply

Who We Are Insurity’s vision is all about empowerment. Empowering insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical software. It’s also about empowering our team members through tools, training, teamwork, and professional development opportunities. To talk the talk, we must walk the walk. We are the largest cloud-based insurance software provider for the Property & Casualty market. In 2021, we were trusted by 15 of the top 25 P&C carriers – now, in 2024, we are trusted by 22 of the top 25 P&C carriers. That’s proof we walk the walk. While our product suites are some of the most compelling in the industry, it’s our team members who deliver the exceptional value and unrivaled industry expertise our customers appreciate from us. Our team tells us over and over; working at Insurity offers you the opportunity to collaborate with and learn from some of the most creative and knowledgeable minds in insurance technology. You’ll feel welcomed even before you start your first day with us through our award-winning onboarding program. Take the first step to joining our team by applying today and we look forward to seeing #UatInsurity . What’s In It For U Hybrid Workforce : Our hybrid workforce model supports building strong connections with your team members and a great culture. Generous Time Off : Our leadership believes in taking the time you need when you need it. Day One Health Benefits + Employer-Matched Retirement Savings : You might think these are table stakes, but we know these matter to you. More Than Just Core Values : Our values are fundamental in how we attract, train, and retain top talent. Award-Winning Onboarding Program : We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year. Real Career Growth Opportunities : We love to promote from within with over 20% of our open roles filled through internal applicants on average. Mentorship Program: We support a champion culture and growth mindset by pairing you with experienced, talented leaders to help you grow personally and professionally. Internal Networking: Build relationships, network, collaborate, and stay connected with colleagues internally with our one-of-a kind online Coffee for Two program. Continuous Learning Opportunities : Own your development with your own LinkedIn Learning and Kaplan licenses. Employee Referral Bonus : Once you come onboard, give Insurity the biggest compliment you can give by referring someone to work here and earn a referral bonus. Insurity’s Cloud Applications Architect Join our innovative Cloud Operations Team as a Cloud Applications Architect and shape the future of scalable enterprise systems! In this pivotal role, you will architect, troubleshoot, and optimize cloud-based applications and infrastructure that power our critical business platforms. With a strong foundation in Java, Groovy scripting, and cloud-native technologies, you will play a key role in modernizing our application and automation stack, improving performance, and ensuring seamless integration across hybrid environments. You will collaborate closely with DevOps, infrastructure, and product teams to ensure high availability, reliability, and security across distributed systems. Your work will involve backend development, advanced troubleshooting, and infrastructure diagnostics — all while driving excellence in service delivery through Agile practices and a customer-first mindset. This role offers a unique opportunity to apply your deep technical skills to solve complex challenges, influence architectural decisions, and contribute to innovation in a fast-paced environment. What Our Cloud Applications Architect Will Do Architect and manage cloud-hosted applications across Azure and AWS, ensuring high performance, scalability, and resilience. Automation leadership, modernizing and consolidating our automation platforms Integration services between our customers’ platforms and the Insurity Cloud such as authentication, file sharing, etc Lead application operations integration, guiding product teams to design and deploy cloud-compliant solutions while establishing clear technology life cycles and ensuring alignment with Insurity Cloud best practices. Mentor and provide technical leadership to team members across geographies, collaborating with architects in North America and driving productivity improvements for India-based teams. Diagnose and resolve complex infrastructure and application issues, utilizing tools like Dynatrace and Solarwinds, while serving as a technical escalation point for critical production problems. Configure and manage Tomcat and Apache servers on various Linux distributions (RHEL, CentOS, Amazon Linux), and address system-level issues in collaboration with network and security teams. Automate and enhance application functionality using Groovy and JavaScript and streamline operations through scripting and monitoring. Collaborate cross-functionally with product, cloud operations, and security teams to strategize on future application hosting, performance optimization, and integration of new products into the Insurity Cloud. Support Agile delivery practices, track work using Jira, and lead or participate in on-call rotations to maintain high service reliability and availability. Continuously stay updated on industry trends, emerging technologies, and cloud architecture best practices by engaging with professional publications, communities, and technical resources. Who We’re Looking For 12+ years’ experience in managing enterprise-grade, 24x7 high-availability production environments Bachelor’s degree in computer science, Information Technology, or a related field (equivalent work experience may be considered) Advanced knowledge and hands-on experience with: Core and Advanced Java for backend development, debugging, and performance optimization Groovy and JavaScript scripting for automation and business logic customization Linux server administration across multiple distributions including RHEL 9.3/9.4, CentOS 7, and Amazon Linux (2 & 2023), deployed in Azure, AWS, and private cloud environments Apache Tomcat configuration and management on Linux servers Cloud platforms such as Azure (US/CA), AWS (CXP), and Insurity’s private cloud, with the ability to troubleshoot cloud-specific deployment and runtime issues Relational databases (MS SQL, MySQL) with strong SQL querying, performance tuning, and data integrity focus Networking and encryption fundamentals, including PGP/GPG encryption for secure data exchange System and application monitoring tools like Dynatrace and SolarWinds for root cause analysis and proactive health checks Agile development practices using Jira for sprint planning and task tracking Strong customer-focused mindset, ensuring service responsiveness and high availability Demonstrated ability to mentor team members, collaborate with North American architects and teams, and enhance team productivity in India Willingness to travel up to 25% as per business needs

We are seeking a highly skilled and motivated Senior Network Engineer to join our IT infrastructure team in Hyderabad. The ideal candidate will have deep expertise in network engineering, hands-on experience with Python-based network automation, and strong knowledge of network monitoring tools and protocols. This role involves designing, implementing, and managing complex network infrastructures, automating workflows, and ensuring high network performance and security. Responsibilities Design, configure, and maintain enterprise network infrastructure (LAN/WAN, routers, switches, firewalls). Develop and maintain Python scripts for automating network tasks (device provisioning, configuration management, monitoring, etc.). Implement and manage network monitoring solutions (e.g., Nagios, Zabbix, SolarWinds, Prometheus, etc.). Proactively monitor network performance and troubleshoot issues to ensure high availability and reliability. Collaborate with DevOps and IT teams to integrate network automation into CI/CD pipelines. Evaluate new networking technologies and propose improvements for performance and security. Maintain up-to-date documentation of network configurations, processes, and procedures. Provide mentorship and technical leadership to junior network engineers. Requirements 5 to 9 years of hands-on experience in enterprise network engineering. Strong experience in Python scripting for network automation (e.g., using Netmiko, NAPALM, Ansible, or REST APIs). Expertise in configuring and troubleshooting Cisco, Juniper, Arista, or similar network devices. Experience with network monitoring tools and performance tuning. Solid understanding of TCP/IP, BGP, OSPF, MPLS, DNS, DHCP, and network security protocols. Familiarity with SDN (Software-Defined Networking) and network virtualization is a plus. Bachelor's degree in Computer Science, Information Technology, or related field; certifications such as CCNP, DevNet, or equivalent preferred. Nice To Have Experience with cloud networking (AWS, Azure, or GCP). Exposure to Infrastructure as Code (IaC) tools such as Terraform. Familiarity with ITIL and network change management best practices. (ref:hirist.tech)

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Summary We are seeking a dedicated Technical Advisor to join our team as the primary technical point of contact for existing SolarWinds customers. This role involves delivering premium support, driving product adoption, and ensuring a high return on investment for customers using SolarWinds products. Responsibilities Serve as the primary technical contact for SolarWinds customers. Deliver Premium Support services to licensed customers or those escalated by Customer Success Management. Provide technical assistance to internal teams supporting customers. Utilize tools to track customer engagement and progress. Investigate and resolve complex issues impacting customers. Perform health check analysis for assigned customers. Drive product adoption and maximize ROI for purchased products. Lead demonstrations of product functionality to existing customers. Provide solutions for functionalities not available in existing products. Proactively identify and address issues in customer environments. Drive high NPS, CSAT, and HS, while reducing TSR, TtR, and TTR. Lead training sessions within your area of expertise. Engage in training sessions on product architecture and information flows. Champion SolarWinds products related to your expertise. Provide updates to customers on technical support cases and progress. Facilitate technical sessions with internal teams. Identify and enhance existing processes to align with corporate OKRs. Collaborate with Product, Architecture, and Engineering teams to address customer issues. Highlight new feature requests with the product team. Foster a positive and collaborative work culture. Required Skills Proficiency in PowerShell, SQL Scripting (T-SQL), ICMP, SNMP, WMI, WinRM, API. Experience with network components: Switch, Router, Firewall. Knowledge of C# or other object-oriented programming languages. Excellent verbal and written communication in English. Ability to write technical documentation per IEC/IEEE 82079-1. Bachelor’s degree or higher. Strong critical thinking and problem-solving skills. Proactive and continuous learner. Desired Skills SolarWinds Certified Professional certificates in HCO, Database, Troubleshooting, Architecture, and Design. Two years of experience as a SolarWinds Product administrator. Ability to read and write C# and T-SQL code. Expertise in technologies foundational to SolarWinds products. Experience with Atlassian, Salesforce, Gainsight, SharePoint. Understanding of Azure, AWS, VMware, MS SQL. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

Position Summary JOB DESCRIPTION We are seeking an experienced Network Infrastructure Delivery Engineer II to support the implementation and maintenance of critical network infrastructure. This role will be responsible for deploying and managing network systems, supporting upgrades, troubleshooting, and ensuring optimal performance and security. The ideal candidate will have strong technical expertise in network infrastructure, a commitment to high-quality delivery, and the ability to work both independently and collaboratively in a fast-paced environment. Key Responsibilities Network Deployment and Implementation Install, configure, and support network infrastructure, including routers, switches, firewalls, and wireless systems. Manage and execute network deployment projects, ensuring that installations meet company standards, performance, and security requirements. Develop and maintain documentation for network configurations, procedures, and best practices. Project Collaboration Work closely with cross-functional teams (Infrastructure Engineers, Information Security, and Local Operations Staff) to understand project requirements and contribute to successful project delivery. Coordinate with external vendors and stakeholders to ensure proper equipment delivery, system integrations, and troubleshooting support. Collaborate with M&A teams to assess the network infrastructure of target companies during due diligence. Develop integration plans for merging network environments, addressing potential conflicts and ensuring seamless operations. System Monitoring and Troubleshooting Provide level 2 support for issues related to latency, bandwidth, and connectivity. Troubleshoot complex network issues and support root-cause analysis to prevent recurrence. Identify potential network vulnerabilities and security risks during M&A due diligence. Implement security measures to protect the merged network infrastructure. continuous improvement. Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Minimum of 3-5 years in network engineering, with proven experience in network infrastructure deployment and support. Certifications: Industry certifications such as CCNA, CCNP, or CompTIA Network+ preferred. Technical Skills Proficiency in network protocols (TCP/IP, DNS, DHCP, BGP, 802.1x). Hands-on experience with Cisco, Juniper, or similar networking hardware. Familiarity with Infrastructure tools (SolarWinds, Netbox, etc.) and scripting for automation (Python, PowerShell). Strong understanding of network security principles and best practices. Soft Skills: Strong analytical and problem-solving skills, effective communicator, and ability to work well in team-oriented environments. Additional Requirements Availability for on-call rotations and occasional after-hours work for maintenance or emergency troubleshooting. Ability to lift and install network equipment, as needed, on location. Ability to travel (20%). What We Offer Competitive salary and benefits package Professional growth and development opportunities Supportive work environment with a focus on work-life balance

Business Unit: Cubic Transportation Systems We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Job Summary: Looking for sound technical knowledge on both Oracle and SQL Server database administration with experience handling multiple projects and deliverables. 24/7 shifts Model and working from the office. Essential Job Duties and Responsibilities: Day-to-day operations management of Oracle/SQL-related incidents, changes, Problems, and service requests. Install, maintain, and support the databases along with Oracle Golden Gate replication of both Oracle/SQL servers. Resolution or escalation of incidents and service requests within Service Level Agreements (SLA). Management of Database change communications and procedures within the Cubic change control framework. Monitor and report on database health using management tools, including SolarWinds & OEM. Perform daily database health checks, identify and rectify any potential issues in a timely manner. Install and commission Databases in RAC & Stand alone grid infrastructure on Azure, Data guard, RMAN Backup, SQL Server maintenance scripts, always on setup, OGG, OEM. Create and maintain accurate, clear, and comprehensive database documentation. Take responsibility for customer project deliverables. DB performance issues resolution and recommendations to ensure no potential customer impact. Comply with Cubic s values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety, and environmental policies and procedures. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time to time, as may be reasonably required of them. General Duties and Responsibilities: Provide 3rd line support, including out-of-hours support in critical incidents, and participate in on-call support. Comply with Cubic s values and adherence to all company policy and procedures. Comply with the code of conduct, quality, security and occupational health, safety, and environmental policies and procedures. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time to time, as may be reasonably required of them. Minimum Job Requirements: Degree, or equivalent experience, in a technical or technical management discipline. Six (6)+ years of experience in Database Administration. Sound skill set in Oracle & SQL server RDBMS management systems, RAC and Standalone database installations, Oracle Golden Gate replication, Data guard for high availability solutions, RMAN backup and recovery scenarios, Always on Setup, Security vulnerabilities remediations, patching. Sound knowledge and hands on oracle RAC, OGG and OEM, SQL server. Ability to work both autonomously when required and productively within a cross-functional team environment. Able to problem solve and find effective and timely resolutions. Proactive and organized with the ability to handle multiple projects and undertake new tasks quickly. Excellent communication skills, both verbal and written. Demonstrates excellent interpersonal skills with a willingness to share knowledge, coach, and collaborate effectively with individuals and other departments. Worker Type: Employee

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

About The Role Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Solarwinds Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components and testing efforts. A typical day involves collaborating with various teams to ensure that the infrastructure meets the necessary specifications and standards. You will engage in problem-solving activities, providing solutions to enhance the efficiency and reliability of the data center operations, while also participating in discussions to drive key decisions forward. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Solarwinds Administration.- Strong understanding of network monitoring and management.- Experience with data center operations and infrastructure management.- Familiarity with incident management and troubleshooting processes.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 5 years of experience in Solarwinds Administration.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.