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Job Description

About Client:

Our Client is a global IT services company headquartered in Southborough, Massachusetts, USA. Founded in 1996, with a revenue of $1.8B, with 35,000+ associates worldwide, specializes in digital engineering, and IT services company helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation. It partners with major firms in banking, healthcare, telecom, and media.


Our Client is known for combining deep industry expertise with agile development practices, enabling scalable and cost-effective digital transformation. The company operates in over 50 locations across more than 25 countries, has delivery centers in Asia, Europe, and North America and is backed by Baring Private Equity Asia.


Job Title: Hashicorp Developer/Support

Key Skills:

Job Locations: Hyderabad

Experience: 6

Budget:

Education Qualification

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Roles and Responsibilities

  • Serve as the top-tier escalation point for complex issues related to HashiCorp Vault, including advanced troubleshooting, root cause analysis (RCA), and permanent resolution of critical incidents (e.g., performance bottlenecks, replication failures, secrets engine misconfigurations).
  • Maintain highly available, scalable, and secure HashiCorp Vault clusters (both open-source and Enterprise features like Performance/Disaster Recovery Replication, Namespaces).
  • Ensure monitoring of automation scripts for Vault deployment, configuration management, and secrets lifecycle management.
  • Proactively monitor Vault health, performance, and capacity, implementing optimization strategies and leading upgrades.
  • Champion problem and incident management best practices, SLA adherence & reduce future incidents.
  • Release and change management for build and deployment.
  • Participates in production support on-call rotation
  • Collaborates with vendor on root cause and helps drive mitigation or elimination actions for future incidents.

o vamsi.v@people-prime.com

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