SOC Manager

Job Title: SOC Manager Location: Mumbai Experience: 5+ for L2 role, 8+ SOC Manager role Industry: Cybersecurity / Managed Security Service Provider (MSSP) Job Summary We are seeking a highly skilled and experienced SOC Manager to lead our Security Operations Center. The ideal candidate must have hands-on experience working in or managing operations for a Managed Security Services Provider (MSSP). You will be responsible for overseeing day-to-day SOC operations, leading a team of analysts, and ensuring proactive monitoring, detection, and response to security threats across client environments. Key Responsibilities Lead and manage 24x7 SOC operations, including Tier 1, Tier 2, and Tier 3 analysts. Develop and implement SOC processes, playbooks, and incident response procedures. Oversee threat intelligence, detection engineering, and use case development. Ensure SLAs and KPIs are met across all MSSP service deliveries. Collaborate with client stakeholders to communicate threat landscape, incidents, and security posture. Act as an escalation point during critical incidents and ensure proper incident lifecycle management. Evaluate and optimize SIEM, SOAR, and threat detection platforms. Conduct regular risk assessments, gap analysis, and SOC maturity evaluations. Mentor and upskill SOC team members to maintain high performance. Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Security, or related field. Mandatory experience in an MSSP environment handling multiple client environments. Strong understanding of security operations, SIEM, SOAR, IDS/IPS, endpoint protection, firewalls, and threat intel platforms. Proficient in incident detection, analysis, containment, eradication, and recovery. Hands-on experience with tools like Splunk, QRadar, ArcSight, IBM Resilient, CrowdStrike, etc. In-depth knowledge of MITRE ATT&CK, NIST, ISO 27001, and other security frameworks. Excellent leadership, communication, and stakeholder management skills. Relevant certifications preferred: CISSP, CISM, CEH, GCIA, GCIH, or SOC-related certifications. Nice to Have Experience in managing global SOCs or distributed teams. Exposure to compliance requirements such as GDPR, PCI-DSS, HIPAA, etc. Knowledge of scripting (Python, Bash) or automation tools to improve SOC efficiency. Skills: firewalls,stakeholder management,mssp operations,endpoint protection,threat intelligence,soc leadership,soc,platforms,communication,management,soar,ids/ips,splunk,cybersecurity,leadership,iso 27001,ibm resilient,mitre att&ck,operations,nist,bash,crowdstrike,python,incident detection,security,skills,arcsight,security operations,qradar,siem