10386 Servicenow Jobs - Page 6

JR0126171 Analyst, HRIS – Pune Are you ready to bring your skills & experience to a financial services organization that helps people prosper? Are you looking to join a global financial company that encourages and embraces an inclusive workplace? Join Western Union as an Analyst, HRIS! Western Union powers your pursuit As a HRIS Analyst, you are a key member of the global HRIS team whose primary focus is the configuration and support of Workday, our Human Capital Management System. You will have a collaborative role working closely with internal stakeholders, will think creatively about solutions, and balance business needs with system capabilities. Participate in the development, implementation, and enhancement of the Workday system while upholding strict data integrity and regulatory guidelines. Role Responsibilities Provide HR SNOW system configuration and administration, including HR service catalog items, workflows and automation. Partner with the other HRIS team members, IT, business partners, vendors, and business leaders to effectively meet the HR technology needs of the organization. Configure workflows, ad hoc reports/dashboards, and other complex projects. Lead and plan projects applying functional knowledge of ServiceNow and HR Processes, including requirements gathering, conducting analysis, providing solution ideas, configuring, testing and deploying solutions. Review existing functionality to ensure system features are being fully utilized and identify features that may improve efficiency. Define, document and enforce system standards. Provide pre- and post-launch end-user support, change management, issue resolution, testing, and training to enhance and optimize HR SNOW processes. Manage SNOW periodic upgrades to new release versions. Partner with IT teams and ensure new features are configured, tested and deployed as well as regression testing of existing functionality. Document technology specifications for current and future configuration. Maintain accurate change management documentation to satisfy internal/external audit controls and compliance practices. Function as support to business partners and work to enhance their understanding of the SNOW HR Service Delivery Platform. Maintain configuration documentation in Sharepoint and maintaining articles within ServiceNow. Other duties as assigned. Role Requirements 2+ years' experience with ServiceNow HRSD. Certified Implementation Specialist - Human Resources (CIS-HR) preferred. Bachelor's degree in information technology or related field; or an equivalent combination of education and experience sufficient to perform the key accountabilities of the job. Deep understanding of ServiceNow HRSD organizational structures, changes and impact in HRIS system, business process and system implications. Ability to work with others on solutions with attention to detail and relentless commitment to follow-through. Excellent problem-solving, organizational, analytical and critical thinking skills. Ability to convey ideas and recommendations to a wide variety of audiences at all levels in a clear, compelling, and succinct way in written and verbal communications. Excellent written and verbal communication skills. Strong leadership skills and ability to influence change. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India Specific Benefits Include Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date 07-31-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

EHR Helpdesk Analyst, RTP, , US EHR Helpdesk Analyst The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction. Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care Key Responsibilities Provide support for Epic applications, workflows, access, printing, and integration issues. Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems. Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities. Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting. Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs). Assist with Epic user account provisioning, role changes, template assignments, and security access requests. Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs). Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support. Maintain documentation, knowledge base articles, and standard operating procedures. Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques. Support change management and scheduled downtime communications as needed. Ensure adherence to HIPAA, security, and IT governance policies in all technical activities. Escalate critical issues and downtime events according to established protocols. Skill Matrix Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Required 2 Years Proficient with ServiceNow or other enterprise ticketing systems. Required 2 Years In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts). Required 2 Years Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Highly desired Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM). Highly desired

Req ID: 322742 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Required. ServiceNow QA Engineer ServiceNow QA Engineer to join our team in Pune, Mahārāshtra (IN-MH), India (IN). Job Summary: We are seeking a skilled ServiceNow QA Tester to join our team and ensure the quality and functionality of ServiceNow applications. The ideal candidate will be responsible for designing, executing, and automating test cases to validate ServiceNow configurations, integrations, and workflows. This role requires a strong understanding of the ServiceNow platform and software testing methodologies. Key Responsibilities: Develop and execute test plans, test cases, and test scripts for ServiceNow applications. Perform functional, regression, integration, and user acceptance testing (UAT) for ServiceNow modules. Identify, document, and track defects in a defect management tool. Work closely with developers, business analysts, and stakeholders to ensure high-quality software delivery. Validate ServiceNow configurations, workflows, business rules, and integrations. Automate test cases using tools like Selenium, TestNG, or ServiceNow ATF Ensure compliance with ITIL and industry best practices. Participate in Agile/Scrum ceremonies and provide feedback on system improvements. Technical Skills: Strong knowledge of ServiceNow modules (ITSM, ITAM, VR, SIR, etc.). Experience with ServiceNow ATF (Automated Test Framework). Familiarity with test automation tools (Selenium, TestNG, JUnit, etc.). Hands-on experience with API testing (Postman, SOAP, REST). Understanding of scripting languages (JavaScript, Python) for automation. Required Qualifications: Experience: 2+ years of experience in quality assurance and testing of ServiceNow applications. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Ability to work in an Agile/Scrum environment ServiceNow CSA or CAD Knowledge of ITIL processes. About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at nttdata.com N NTT DATA helps clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA North America us.nttdata.com

Req ID: 332918 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Engineering Specialist to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). Work closely with the Magellan ServiceNow Architect to analyse, design, develop, test, deploy and document workflows and configurations on ServiceNow Magellan follows the scrum process, which they call Portia. Ideas are created by the user which by processes then converted to stories and assigned to developers. Developer Needs to work on the stories assigned to them. The work can be on any ServiceNow application but majorly on ITSM Modules. The stories can be the enhancement or the new development. Majority of the stories are of low to medium complexity. They have some very complex process or catalogs like PAM and onboarding. As a developer, the responsibility is to contact the Caller for any additional information or queries and demo the work to them. Familiar with ITSM development skills to do development Should have very good communication skills to discuss requirements with customer directly About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Job Description Engineer Engineering & Solution, Chennai As a Jr. Technical Delivery Specialist, you will be responsible for the discovery, maintenance, governance, and compliance of all IT infrastructure assets in the CMDB. You will be responsible for the accuracy, completeness, and compliance of all infrastructure CI’s associated to the CMDB. You will work closely with infrastructure and application teams to reduce orphan asset counts, stale records, and duplicate CI’s in the CMDB. You will partner with the ServiceNow development teams to identify and action on various compliance and standardization initiatives as we look to improve and mature our CMDB. Responsibilities Monitor and maintain the integrity of the infrastructure associated data within the CMDB Monitor the discovery process to ensure all the infrastructure assets are captured in the CMDB Maintain the governance policies for all the infrastructure attributes in the CMDB. Establish and maintain accurate mapping of applications and supporting infrastructure components. Review the integrity and accuracy of the CI data with the application and infrastructure owners and ensure it is up to date. Team up with the SNOW team and infrastructure owners to identify improvements with end user processes that rely on the CMDB. Qualifications 2+ years overall experience in an IT service management role. Hands on experience as a SNOW ITOM admin is a plus. Moderate experience with Power BI (Reporting tool) Good communication skills, able to confidently interact with both technical and non-technical teams. Added value certifications ServiceNow Fundamentals ServiceNow Certified Implementation Specialist – Discovery ServiceNow System Administrator (L1) Scripting in SNOW ITIL foundations. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

Immediate Openings on ServiceNow UI/UX Consultant _ Bangalore_Contract Experience 6+ Years Skills ServiceNow UI/UX Consultant Location Bangalore Notice Period Immediate . Employment Type Contract Working Mode Hybrid Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform, advising clients on best practice to create lasting value and enhanced experiences. Hands on experience in implementation initiatives. Knowledge in ServiceNow mobile builder Fluency in push notifications, deep linking, screens, applets, and action items Experience in ServiceNow mobile integration with 3rd party applications Knowledge in Angular JS and angular directives Experience in designing ServiceNow portal homepage, pages, widgets, and UI items Relevant and hands-on experience in configuring interface designs on portal Experience in creating UI pages, modals, and macros, CSS, Java and HTML coding experience. Code testing, troubleshooting and debugging. Solid written and verbal communication skills. Core configuration on the platform, specifically around ITSM applications. Script and code ServiceNow technical requirements design, development and testing. Script and code ServiceNow integrations and testing. Contribute on multiple Agile engagements, utilizing the right methodology and tools to enhance project efficiency and quality. Define technical and design approaches, lead scrums, and advise technical consulting resources on development and configuration activities. Lead sprint planning and review meetings, ensure the technical team follows the right methodology, and drive towards successful project completion. Estimate time and effort for technical resources and proactively communicate progress and forecast changes to the Engagement Manager Own the technical quality on customer projects, participate in code reviews, and oversee Go-Live planning efforts. Assist with workshops and collaborate closely with Business Process Consultants to define customer requirements. Participate in internal knowledge sharing, coaching, and collaboration activities and initiatives.

Hi, Greetings from the IDESLABS, Urgent Requirement for Temenos T24 . Experinece:5+ Years location:Bangalore Mode of Employment:C2H Mode of work:Hybrid JD: Technical Skills Requirements All engineers must have the ability to work with or possess working knowledge in the following areas: Operating Systems: Windows, Unix, Linux Databases: MSSQL Transact Releases: R22 and higher Frameworks: TAFJ Programming Languages: InfoBasic, Java, Python (nice to have) User Interfaces: Classic, BrowserWeb, Transact Explorer (nice to have) Scripting Languages: Bash, sh Tools: JIRA, Confluence, Putty, Tectia or WinScp, ServiceNow DevOps Tools: Design Studio, DSF Packager, GitHub, Maven, Jenkins, UCD Development Skills The following development skills are expected collectively from the engineering team, ensuring that diverse requirements can be developed and delivered. While individual engineers may specialize in certain areas, the team as a whole must cover the full range of capabilities: Application programming Basic Java programming Application menus Subroutines Version and enquiry design Single and multi-threaded routines Local reference tables and fields Composite/tabbed screen designing Single customer view in Transact Role-based home pages Migration to Transact Explorer (nice to have) Archival, data masking, and purging TAFJ installation and configurations File-based and real-time interfaces development (both internal and external to the bank) DFE API Framework including IRIS TOCFEE including TCServer, JMS TWS IF Events MQ setup Dormancy framework Extensibility Framework (nice to have) System performance optimization including COB Redesigning local code DB indexes General Transact WAS configurations Application configuration in WebSphere Application configuration in SQL TAFJ configuration Tivoli scripts Decommissioning modules and local development Back to core (specific to modules below) Soft Skills Requirements All engineers must possess the following soft skills: Basic UK Banking domain knowledge: Engineers should have a foundational understanding of the UK banking sector, including its regulatory environment, common banking practices, and key terminology. This knowledge will enable them to better comprehend the requirements and constraints associated with their tasks. Requirement gathering: Engineers must be adept at collecting and defining project requirements from stakeholders to ensure that all user needs and business goals are accurately captured and addressed in the development process. Strong analytical thinking and problem-solving abilities: Engineers are expected to analyse complex problems, identify root causes, and develop effective solutions. This involves critical thinking, logical reasoning, and the use of data to inform decision-making. Understanding of agile principles and frameworks: Engineers should be well-versed in agile methodologies, including Scrum and Kanban. They must understand core concepts such as iterative development, continuous improvement, and flexibility in response to change. Ability to break down features into tasks and stories: Engineers should be proficient in decomposing high-level features into manageable tasks and user stories. This skill is vital for effective sprint planning and ensuring that all aspects of a feature are addressed. Effective communication skills: Engineers need to communicate effectively with team members, stakeholders, and clients. This involves both written and verbal communication, active listening, and the ability to convey complex technical information in an understandable manner. Documentation skills: Engineers must produce clear, concise, and comprehensive documentation. This includes technical specifications, user guides, and process documentation, which are essential for maintaining project clarity and continuity. Time management: Engineers should possess strong time management skills to handle multiple tasks and deadlines efficiently. This includes prioritizing work, managing time effectively, and ensuring that all deliverables are completed on schedule. Conflict resolution: Engineers should have the ability to identify and resolve conflicts within the team or with stakeholders in a constructive manner. This involves negotiating solutions that satisfy all parties involved and maintaining a positive working environment. Familiarity with DevOps practices and tools: Engineers are expected to be familiar with DevOps principles and tools that facilitate continuous integration, continuous delivery, and automation. This familiarity ensures smoother deployments and more efficient workflows. Ability to work with multiple teams within the group: Engineers must be capable of collaborating across different teams and departments. This requires adaptability, a cooperative attitude, and the ability to integrate diverse perspectives and expertise into their work. Adaptability: Engineers must be flexible and open to changes in project requirements, tools, and team dynamics. This adaptability ensures they can respond effectively to unforeseen challenges and evolving project needs. Collaborative, growth-oriented mindset with a focus on delivering value incrementally: Engineers should be team players who value collaboration and are open to feedback. They must aim to deliver incremental value through continuous integration and delivery, ensuring that each iteration adds meaningful progress to the overall project. Continuous learning: Engineers should be committed to ongoing professional development, keeping up to date with the latest industry trends, technologies, and best practices. This allows them to bring innovative solutions and improvements to their work. Lloyds Mandatory Training: All engineers are required to complete the prescribed training by the due date each quarter. Business Modules and Functional Skills

We are seeking a proactive and detail-oriented License Manager to support and manage the procurement, compliance, optimization, and renewal of software licenses across the organization. This role plays a critical part in ensuring cost-effective use of software, license compliance with vendor agreements, and alignment with internal IT governance policies. You will work with internal stakeholders and external vendors to manage licensing for Tier 1 and Tier 2 software publishers Key Responsibilities: Monitor and manage software license compliance across multiple vendors (e.g., Microsoft, VMware, Adobe, Citrix). Ensure alignment with contractual terms and internal usage policies. Coordinate internal audits and support vendor audits with accurate license data. Track license entitlements, deployments, and usage throughout the software lifecycle. Maintain up-to-date records in software asset management tools (e.g., ServiceNow, Flexera, Snow). Work with IT operations to identify underused or overutilized assets for optimization. Support license procurement and renewal processes in collaboration with procurement and legal teams. Interpret complex license agreements and advise on best practices for use. Liaise with vendors and resellers for quotes, renewals, true-ups, and support escalations. Prepare usage reports, license position summaries, and compliance dashboards. Recommend cost-saving opportunities by identifying redundant or unused licenses. Support internal chargeback processes for license usage reporting. Contribute to the refinement and automation of software license tracking processes. Assist in developing standard operating procedures and knowledge base documentation. Required Skills & Qualifications: Bachelor's degree in IT, Business Administration, or a related field. 4+ years of experience in software license management or software asset management (SAM). Strong knowledge of license models for Tier 1 vendors (e.g., Microsoft, VMware, Oracle, Adobe). Familiarity with software asset management platforms (e.g., ServiceNow, Snow, Flexera). Understanding of ITIL practices and software lifecycle concepts. Intermediate to advanced Excel skills, including strong command over formulas, logic, and data analysis. Ability to analyze large datasets and prepare reports. Good negotiation and communication skills for working with vendors and stakeholders.

Job Summary We are seeking a Technical Lead with 3 to 7 years of experience in Change LifeCycle Management Incident Management and End User Tools such as Nexthink. The ideal candidate will have expertise in Service Desk Service Now Windows Networking and Desktop Support - Remote. Experience in the Food Services domain is essential. This hybrid role requires a proactive individual to manage technical operations efficiently during day shifts. Responsibilities Lead the technical team in managing Change LifeCycle processes to ensure seamless transitions and minimal disruptions. Oversee Incident Management to quickly resolve issues and maintain high service levels. Provide expert guidance on End User Tools like Nexthink to enhance user experience and system performance. Manage Service Desk operations to ensure timely and effective support for end users. Utilize Service Now for efficient tracking and resolution of service requests. Implement and maintain Windows systems to ensure optimal performance and security. Coordinate Networking tasks to ensure reliable and secure connectivity across the organization. Deliver Desktop Support remotely ensuring users have the necessary tools and resources to perform their duties. Collaborate with cross-functional teams to align technical solutions with business needs in the Food Services domain. Develop and implement strategies to improve technical support processes and outcomes. Monitor system performance and provide recommendations for improvements. Ensure compliance with company policies and industry regulations in all technical operations. Contribute to the companys purpose by enhancing technical infrastructure positively impacting service delivery and customer satisfaction. Qualifications Possess strong experience in Change LifeCycle Management and Incident Management. Demonstrate proficiency in End User Tools specifically Nexthink. Have a solid background in Service Desk operations and Service Now. Exhibit expertise in Windows systems and Networking. Show capability in providing Desktop Support remotely. Bring domain experience in Food Services. Adapt to a hybrid work model with a focus on day shifts.

Job Summary We are seeking a Systems Engineer with 1 to 4 years of experience to join our team in the food services domain. The ideal candidate will have expertise in Change LifeCycle Management Incident Management and End User Tools such as Nexthink. This hybrid role requires proficiency in Service Desk Service Now Windows Networking and Desktop Support - Remote. The position operates during the day shift with no travel required. Responsibilities Manage and oversee the Change LifeCycle Management process to ensure smooth transitions and minimal disruptions. Handle Incident Management by promptly addressing and resolving technical issues to maintain service continuity. Utilize End User Tools like Nexthink to monitor and enhance user experience and system performance. Provide support through the Service Desk ensuring timely and effective resolution of user queries and technical problems. Implement and maintain Service Now solutions to streamline IT service management processes. Administer Windows systems ensuring they are secure up-to-date and operating efficiently. Collaborate with networking teams to ensure robust and reliable network connectivity for all users. Deliver remote desktop support to resolve technical issues and improve user productivity. Work closely with the food services domain to understand specific IT needs and tailor solutions accordingly. Contribute to the development and implementation of IT policies and procedures to enhance operational efficiency. Engage in continuous learning to stay updated with the latest technologies and best practices in the industry. Communicate effectively with team members and stakeholders to ensure alignment and understanding of IT initiatives. Support hybrid work model by ensuring seamless integration of remote and on-site IT services. Qualifications Possess strong technical skills in Change LifeCycle Management Incident Management and End User Tools like Nexthink. Demonstrate proficiency in Service Desk operations and Service Now platform. Have a solid understanding of Windows systems and networking principles. Exhibit excellent problem-solving skills and the ability to work independently. Show experience in the food services domain understanding its unique IT requirements. Display strong communication skills and the ability to collaborate with diverse teams. Maintain a proactive approach to learning and adapting to new technologies.

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of SR. ASSOCIATE DIRECTOR, SERVICE MANAGEMENT In this role you will: Ensuring 24/7 availability of critical enterprise applications Working with Digital, Non-Digital teams and third parties to assist with the identification, classification, and prioritization of Production Incidents. Working with technical teams to ensure that root cause of incident is found as a priority and that actions are documented, assigned, and tracked to meet SLA. Document incident and problem management reviews ensuring that all interested parties are invited to incident retrospectives. Daily management of the incident and problem ticket queues to ensure all open and aging tickets are being worked. Overseeing complex problem cases and associated actions to ensure teams are progressing and collaborating at all times. Ensuring that problem resolutions are implemented through the appropriate change management policy. Identifying trends and patterns of incidents and triggering reviews of these cases with the technical teams. Validate that problems have been documented correctly and contain accurate information. Quality check outage records to ensure that impact has been recorded accurately. Ensuring the problem management process encompasses adding new errors in to the Known Error KB. Producing regular and ad hoc problem and incident management reports ensuring that the information is delivered within the agreed timescales. Input to the Service Improvement Initiatives, Major Incident Reviews and any ad hoc Incident Retrospectives. Co-ordinate and promote the effective functioning of problem management activities across Digital Support teams and other teams we connect with. Ensure incidents and problems tickets are up-to-date working across Digital teams to ensure good ticket management. Drive Technology modernization initiatives. Conduct Release Readiness reviews and Milestone Reviews Requirements To be successful in this role you should meet the following requirements: Decade of experience as an IT incident manager or IT service manager Excellent problem-solving skills and an ability to collaborate with technical teams Advantage edge of ITIL. ITIL certification preferred. Experience of working in Agile and services. of DevOps Experience of service desk tools (Jira Service Desk, Global Service Desk, ServiceNow) Good understanding of ITSM processes Participate in CAB meetings to discuss release scope and/or roadblocks. Excellent written and verbal communication skills Understanding of Tooling for application monitoring using AppDynamics and logging setup using Splunk Proficient in incident and Problem Management approaches e.g. Pareto analysis, Ishikawa diagrams, brainstorming etc. Experience with handling applications with micro-service architecture will be an added advantage! Willing to be on-call to help provide impact information for the services. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

At Mindrift, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About The Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as an AI Tutor in ServiceNow, you'll have the opportunity to collaborate on these projects. How To Get Started Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you'll help shape the future of AI while ensuring technology benefits everyone. Requirements Although every project is unique, you might typically: Generate prompts that challenge AI. Define comprehensive scoring criteria to evaluate the accuracy of the AI's answers. Correct the model's responses based on your domain-specific knowledge Benefits Why this freelance opportunity might be a great fit for you? Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments. Work on advanced AI projects and gain valuable experience that enhances your portfolio. Influence how future AI models understand and communicate in your field of expertise

Job location: Chennai Job Summary: We are seeking a dynamic and results-oriented Business Development Manager to drive our IT and Engineering permanent and contract staffing division. The ideal candidate will have a proven track record in C2C and C2H staffing models and a strong understanding of both domestic and international hiring trends, particularly within high-demand technology domains. Key Responsibilities: Identify, develop, and manage new business opportunities in IT and Engineering contract staffing Build and nurture long-term relationships with clients and vendor partners Strategically source and deploy top-tier talent across technologies such as Salesforce, SAP, AI, Java, Power BI, ServiceNow, Python, and Data Science Lead recruitment initiatives for contract roles in both domestic and global markets Oversee smooth onboarding processes, including documentation and regulatory compliance Requirements: 2 to 10 years of experience in business development within IT/Engineering staffing In-depth knowledge of contract staffing models (C2C, C2H) Strong interpersonal, negotiation, and client relationship management skills Proficient in using ATS, LinkedIn Recruiter, and other sourcing tools Bachelor's degree required; MBA preferred

Diverse Lynx is looking for ServiceNow Developer to join our dynamic team and embark on a rewarding career journey Education and Background:Obtain a strong foundation in computer science, information technology, or a related field Familiarize yourself with IT service management concepts and best practices ServiceNow Knowledge:Gain a deep understanding of the ServiceNow platform, its architecture, and its various modules and applications Study ServiceNow's scripting languages, including JavaScript, Glide, and AngularJS Certifications:Consider obtaining ServiceNow certifications, such as the "ServiceNow Certified Application Developer" certification, to validate your skills and expertise Technical Skills:Develop proficiency in scripting languages, particularly JavaScript, which is extensively used for customizing and extending ServiceNow applications Learn about the Glide API, REST API, and other integration mechanisms used within the platform Gain expertise in designing and implementing custom workflows, business rules, and UI policies Application Development:Understand how to create custom applications within ServiceNow to meet specific business needs Develop and customize forms, lists, and other UI components Automation and Integration:Learn how to integrate ServiceNow with other third-party systems and tools to streamline business processes Explore integration techniques using RESTful APIs, SOAP, and MID Server Problem-Solving Skills:Develop strong analytical and problem-solving skills to troubleshoot and resolve issues within the platform Best Practices:Stay updated with ServiceNow best practices, guidelines, and coding standards to ensure efficient and maintainable solutions Continuous Learning:ServiceNow is a dynamic platform, so continuous learning is essential Keep up with updates, new features, and changes to the platform

At Mindrift, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About The Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as an AI Tutor in ServiceNow, you'll have the opportunity to collaborate on these projects. How To Get Started Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you'll help shape the future of AI while ensuring technology benefits everyone. Requirements Although every project is unique, you might typically: Generate prompts that challenge AI. Define comprehensive scoring criteria to evaluate the accuracy of the AI's answers. Correct the model's responses based on your domain-specific knowledge Benefits Why this freelance opportunity might be a great fit for you? Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments. Work on advanced AI projects and gain valuable experience that enhances your portfolio. Influence how future AI models understand and communicate in your field of expertise

Job Title : ServiceNow ITOM Engineer – Level 2 Experience Level : 4 to 6 years 🛠️ Key Skills and Requirements: Strong hands-on experience in: ServiceNow Discovery CMDB maintenance and health Service Mapping Tool and platform integrations Experience in mid-sized to large-scale ServiceNow environments is preferred. Relevant ServiceNow certifications will be an added advantage. Interested candidates with short notice or immediate joiners share your resume @ geetha.jeyabalan@cbts.com Thanks, Geetha Senior Technical Recruiter

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. GDS Advisory - Cybersecurity Data Protection and Privacy – Manager Job Description: Manager Key Responsibilities: Required: Work Experience: 9 to 13 years Thorough detailed understanding of various Data privacy regulations and privacy concepts (for e.g. GDPR, CCPA/CPRA etc.) Experience in performing PIA, DPIA and Data mapping etc. At least 6-8 years of experience in Privacy domain Experience in developing data protection privacy strategies and roadmaps Experience in developing DPP policies and procedures in compliance to GDPR/CCPA Experience in planning and implementation of data protection and privacy controls Experience in creating Data privacy related training content and imparting cross functional training on Data Privacy Experience in responding to Data Privacy Request for Proposals (RFPs) Candidate should remain abreast of the industry trends and updated on Data Privacy standards, regulations and related technologies Good Understanding of Risk Assessment Frameworks Candidate should be able to prioritize tasks and work accurately under pressure in order to meet deadlines Good Understanding of privacy engineering, privacy by design and privacy in cloud Good understanding/experience of privacy technology enablement and GRC tools Excellent documentation and communication skills Preferred: Bachelor of Technology (BE/B.Tech), M.Tech or ME in Computer Science, MCA, MBA or equivalent. Certifications related to Data Privacy such as CIPP, CIPT, CIPM etc. Functional and non-functional privacy requirements definition and documentation experience Worked on tools like Onetrust, Trustarc, Servicenow Ideally, you’ll also have Project management skills. Open to work in US shift. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Job Description The Senior ServiceNow Business Analyst will work as a liaison among stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems. The business analyst’s primary responsibility is to provide specific ITSM process (such as Incident Management, Problem management, Asset Management, Configuration Management and Knowledge Management) support to the preparation and evaluation of technical documents, analysis, briefings and recommend solutions that enable the organization to achieve its goals. Essential Duties Requirements Gathering Prepare for and conduct requirements elicitation sessions using a variety of techniques including but not limited to brainstorming, interviews, surveys, requirements workshops, observation, task and workflow analysis, prototyping, storyboarding, document analysis, interface analysis, and focus group sessions. Document elicitation results and validate with project team to ensure stated requirements align with the projects teams understanding of the requirements. Requirements Analysis Work with project team to prioritize requirements and agree on assumptions and constraints. Organize, model, and specify requirements with the appropriate level of detail given complexity, risk, and audience. Work with project team to verify and validate requirements through review of requirements. Requirements Management & Communication Write requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely. Decompose high-level business and user requirements into functional and nonfunctional requirements, specified in an appropriate level of detail suitable for use by internal project team members who base their work on the requirements. Represent requirements using alternative views (ex. models/diagrams) where appropriate. Communicate requirements to ensure all project team members have a shared understanding of the solution and secure requirement confirmation/approval from project team members. Manage issues and changes to baselined requirements by identifying business impact of the changes and through effective application of change control processes and tools. Manage traceability of requirements to ensure alignment to project goals and objectives as well as alignment to development and testing plans. Manage requirements documentation for reuse. Solution Assessment & Validation Works with project team to ensures proposed solutions align with requirements and maximizes value. Defines requirements for solutions needed to transition from an existing solution to a new one. Define acceptance criteria, perform gap analysis on proposed solutions, and make recommendations. Work with project team to evaluate impact of defects and to develop plans for resolution or other mitigation. EDUCATION Bachelor’s degree in related field or equivalent experience. Technical Skills Proficient in Microsoft Office products such as Outlook, Word, Excel, and Visio Experience with ServiceNow modules Knowledge of defect tracking processes and tools Special Requirements Specific To Job Ability to work in a highly collaborative environment and consult effectively with employees at all levels. A strong knowledge of ServiceNow and IT systems. Strong attention to detail, motivation, and ability to take initiative. ServiceNow end user and customer communication skills. Listening, observation, and oral communication skills; understand what people say and detect what they might be hesitant to say. Analytical skills: critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish solution ideas from requirements, and distinguish user requests from underlying needs. Facilitation skills; lead requirements elicitation workshops. Organizational skills: work with the vast array of information gathered during elicitation and analysis and manage rapidly changing information. Writing skills; communicate information effectively to all levels of internal and external project team members. Interpersonal skills: help negotiate priorities and resolve conflicts among project team members. Modeling skills: represent requirements information in graphical forms that augment textual representations. Time management skills: manage multiple tasks and responsibilities at once with the ability to quickly pivot and reprioritize accordingly. Experience Minimum of 5 to 10 years of business analysis experience working in a development environment. Highly knowledgeable in best practices relating to ITSM, particularly ITIL. Working with software engineers to ensure requirements effectively support the development and execution of test plans, including test cases/scripts/scenarios. Understands project management methodologies. Experience with both structured and object-oriented analysis techniques. Proven experience in operational business process improvement. Knowledge of Agile methodologies and other tools supporting fact-based decisions. Preferred Requirements Experience with ServiceNow. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Short Description Seeking a skilled and experienced IBM Maximo Manage Specialist to support and enhance enterprise asset and configuration management operations. The ideal candidate will have a strong background in IT operations , IT Asset Management (ITAM) , and system administration , with hands-on experience in configuring and managing IBM Maximo environments. Key Responsibilities: Configure, customize, and maintain IBM Maximo Manage to support IT asset lifecycle and operational workflows. Implement and manage ITAM processes including asset discovery, tracking, and compliance. Develop and maintain configuration management databases (CMDB) and ensure data integrity. Collaborate with IT operations, infrastructure, and service management teams to align Maximo with business needs. Perform system administration tasks including user management, security roles, and workflow automation. Troubleshoot and resolve technical issues related to Maximo performance, integrations, and upgrades. Generate reports and dashboards for asset performance, lifecycle status, and compliance metrics. Required Skills: 6+ years of experience with IBM Maximo Manage in an enterprise IT environment. Strong understanding of IT Asset Management (ITAM) and Configuration Management principles. Experience with Maximo Application Designer , Database Configuration , and Automation Scripts . Proficiency in SQL , Java , or Python for Maximo customization and reporting. Familiarity with ITIL processes , especially Change , Incident , and Problem Management . Knowledge of system administration , including patching, upgrades, and performance tuning. Preferred Skills: Experience integrating Maximo with ERP systems , discovery tools , or CMDB platforms . Understanding of cloud-based Maximo deployments (e.g., IBM Maximo Application Suite on AWS/Azure). Exposure to mobile asset management and IoT integrations . Certification in IBM Maximo , ITIL , or ServiceNow is a plus. Qualifications: Bachelors degree in Information Technology , Computer Science , or a related field. Relevant certifications or training in IBM Maximo or ITAM tools preferred. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Ability to work independently and collaboratively in a fast-paced environment. Detail-oriented with a focus on process improvement and operational efficiency.

We are seeking a Senior Business Analyst to lead ServiceNow implementation projects and drive engineering team delivery. As a Senior Business Analyst, you will play a pivotal role in defining product requirements and ensuring successful delivery of ServiceNow implementations. You will lead software engineering projects, manage stakeholder communications, and drive agile methodologies to enhance project outcomes. If you are passionate about creating impactful software solutions, we encourage you to apply. Responsibilities Identify and gather input from stakeholders to define and clarify requirements Manage concise definition of scope across the entire program Create and maintain documentation relevant to the management of the program and associated projects Work closely with software engineers, QA, product managers, and other engineering teams to ensure high-quality products and features are delivered on time Act as scrum master, managing project schedules while identifying and communicating potential issues to stakeholders Take responsibility for release schedules and milestones, maintaining high velocity in a fast-paced environment Provide hands-on software development, project management, and cross-functional coordination to deliver outstanding program outcomes Requirements Bachelor’s degree in a technical field or equivalent practical experience 4+ years of Business Analysis experience, focusing on emerging technologies or related technical fields 1+ years of experience in ServiceNow implementation Experience in software development and experience managing end-to-end execution of programs that span multiple engineering teams ITSM/ITOM/HRSD knowledge Proficiency in Agile software development methodologies Experience as a Scrum Master and driving development sprints Nice to have Experience in Software Engineering Experience in problem-solving within fast-paced and constantly changing environments Ability to communicate technical concepts to non-technical audiences Experience working cross-functionally with technical and non-technical teams Strong spoken and written communication skills #EasyApply

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. GDS Advisory - Cybersecurity Data Protection and Privacy – Manager Job Description: Manager Key Responsibilities: Required: Work Experience: 9 to 13 years Thorough detailed understanding of various Data privacy regulations and privacy concepts (for e.g. GDPR, CCPA/CPRA etc.) Experience in performing PIA, DPIA and Data mapping etc. At least 6-8 years of experience in Privacy domain Experience in developing data protection privacy strategies and roadmaps Experience in developing DPP policies and procedures in compliance to GDPR/CCPA Experience in planning and implementation of data protection and privacy controls Experience in creating Data privacy related training content and imparting cross functional training on Data Privacy Experience in responding to Data Privacy Request for Proposals (RFPs) Candidate should remain abreast of the industry trends and updated on Data Privacy standards, regulations and related technologies Good Understanding of Risk Assessment Frameworks Candidate should be able to prioritize tasks and work accurately under pressure in order to meet deadlines Good Understanding of privacy engineering, privacy by design and privacy in cloud Good understanding/experience of privacy technology enablement and GRC tools Excellent documentation and communication skills Preferred: Bachelor of Technology (BE/B.Tech), M.Tech or ME in Computer Science, MCA, MBA or equivalent. Certifications related to Data Privacy such as CIPP, CIPT, CIPM etc. Functional and non-functional privacy requirements definition and documentation experience Worked on tools like Onetrust, Trustarc, Servicenow Ideally, you’ll also have Project management skills. Open to work in US shift. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: ServiceNow - IT Service Management . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

· Develop and customize ServiceNow applications, focusing on IT Asset Management, Hardware Asset Management, and Software Asset Management. · Collaborate with the architecture team to design and implement effective solutions that meet client requirements. · Optimize and maintain existing ServiceNow applications for performance and scalability. · Integrate ServiceNow SAM solutions seamlessly with other enterprise systems and platforms, ensuring efficient and effective asset management processes. · Troubleshoot complex issues within the ServiceNow SAM modules and deliver timely resolutions to maintain high service standards. · Lead code reviews and enforce best practices in ServiceNow development. · Provide technical guidance and mentorship to junior developers. · Develop integrations with other business systems and applications. · Troubleshoot and resolve complex technical issues in the ServiceNow environment.

Fortanix is a dynamic start-up solving some of the world's most demanding data protection challenges for companies and governments around the world. Our disruptive technology maintains data privacy across its entire lifecycle -- at rest, in motion, and in use across any enterprise IT infrastructure -- public cloud, on-premise, hybrid cloud, and SaaS. With key strategic partners like Microsoft, Intel, ServiceNow, and Snowflake, Fortanix customers like PayPal, Google & Adidas are reaping the benefits. Recognized by Gartner as a "Cool Vendor", Fortanix is revolutionizing cyber security. Join the revolution! At Fortanix we are redefining what cloud security means. Our customers use our software platform to build and run software much more securely than was previously possible. We are seeking software engineers to extend the capability and performance of our cloud security solutions As a Software Engineer at Fortanix, you will play a critical role in designing, building, and maintaining our platform. You will work closely with cross-functional teams to enhance and optimize the performance and scalability of our cloud security solutions. In this role, you will: Collaborate with product managers and other engineers to determine customer requirements and translate them into technical solutions Design, develop, and deploy observability features and functionality for our cloud security platform Optimize and scale our observability infrastructure to handle large volumes of data efficiently Participate in code reviews and provide constructive feedback to ensure the overall quality and stability of the codebase Contribute to the continuous improvement of software development processes and practices We are looking for someone who: Has a deep understanding of code and infrastructure design, including monitoring, logging, and distributed tracing Is familiar with containerization technologies like Docker and Kubernetes Has strong software engineering skills and experience with backend development Is proficient in at least one programming language, such as Rust, Go, Java or C++ Is proficient with at least one of the cloud-based technologies, preferably AWS, Azure and GCP Is proficient with database architecture, scaling, and optimization Has competence with CI/CD procedures and microservice architecture Can contribute to defining security best-practices, and work on "Shift Left" security to guarantee application security at the earliest stages of development Has excellent problem-solving and analytical skills Is self-motivated and can work effectively both independently and as part of a team Communicates effectively and enjoys collaborating with others If you are passionate about observability and want to make a meaningful impact in the field of cloud security, we would love to hear from you. Join us at Fortanix and be part of our mission to redefine what cloud security means. Requirements Minimum of 5 years of professional experience as a software engineer Bachelor's degree in Computer Science, Engineering, or a related field Strong experience in infrastructure architecture and design. Strong experience in backend development and building distributed systems Proficiency in at least one programming language, such as Rust, Go, Java or C++ Experience with cloud-based technologies, preferably AWS, Azure and GCP Familiarity with containerization technologies like Docker and Kubernetes Strong problem-solving and analytical skills Excellent communication and collaboration skills Benefits Mediclaim Insurance - Employees and their eligible dependents including dental coverage Personal Accident Insurance Internet Reimbursement Employee Stock Options Fortanix is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation, or any other status. If you're interested in working in a fast-growing, exciting working environment - we encourage you to apply !

Nasdaq Technology is looking for a passionate Specialist - Client Managed Services - Rebase Services with focus on Calypso to join the Mumbai/Pune technology center in India. If Innovation and effectiveness drive, you forward this is the place for you! Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a Specialist - Client Managed Services - Rebase Services, you would assist our clients in the context of version upgrades. We are looking for candidates with a genuine desire and drive to deliver top technology solutions to today's markets. With this position we offer Join the Client Services organization, which has been providing clients with secure and reliable services around Calypso solution since 2008. The Rebase Services team, composed of 32 subject-matter experts, plays a key role by assisting our clients to upgrade Calypso versions in a timely and cost-effective manner, and doing so, enable them to fully utilize improvements to Calypso. Role Responsibilities - As a Specialist - Client Managed Services - Rebase Services , your focus will be defining and implementing software solutions. Besides working closely with your colleagues in Mumbai/Pune, you will also work closely with Nasdaq teams in other countries. Assist our clients in the context of a version upgrade Work directly with customers to define the scope of automated regression tests based on the Client footprint (the functional coverage can be large: cross-asset, front-to-back, all modules) Build (or adapt to client needs) a suite of Test Scripts with our internal CATT tool Implement this suite of automated Test Scripts to perform regression testing Communicate results, analyze issues detected, address them directly (when a configuration change is vital for instance) or log appropriate ServiceNow tickets Work in close collaboration with SaaS Ops, Customer Support, PM and Engineering teams to coordinate the quick resolution of ServiceNow tickets (when a bug fix is needed) Provide regular update to the Client and Management: Keep track of all open issues in JIRA, Weekly Status Meeting … Coordinate manual end-user testing (SIT, UAT) performed by the Clients themselves, lead the issues raised by the Client (in the same way as those detected by automated Test Scripts) Work in conjunction with the Rebase Services Manager to set and handle customer expectations around project timelines Help in the development of the Offshore Rebase Services perfection center. We expect you to have: (Minimum Qualifications) Minimum of 7 years working in IT projects within the capital markets industry. Must have Calypso implementation / upgrade experience (at least 4 years) from both a technical and functional perspective. A first experience in test automation is an advantage. Bachelors and/or Masters degree in Finance, Mathematics, Business, Computer Science or I.T. Excellent interpersonal and communication skills. Will spend significant amounts of time working hands-on with customers and other Calypso departments. Ability to articulate procedures and build a re-usable framework for the service. It Would Be Great If You (Preferred Qualifications) A first experience in test automation is an advantage. Does it sound like you? As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks. Come as You Are Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.