Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Talent Acquisition Partner is a seasoned subject matter expert, responsible for working closely with line managers by providing support with the entire recruitment process. This role works closely with the HR organization by assisting with full life cycle of talent acquisition to support dynamic business growth. The Talent Acquisition Partner actively participates in the deployment of global projects in region relating to the improvement of talent acquisition practices. What You'll Be Doing Key Responsibilities: Supports peers and teams in the performance of duties and completion of talent acquisition work priorities. Offers technical advice and knowledge to others within the recruitment and talent discipline. Participates in the deployment of global projects in region relating to the improvement of talent acquisition practices. Engages with line managers when a new job opening occurs to help them identify the exact skills set required, the best approaches to recruit for the position and to advise generally on the best method to fill the position for best long term business results. Sources and identifies qualified candidates in the marketplace for current and future job openings. Works on strategic projects such as the development of competency-based interview guides which are mapped to the competencies mapped to current jobs. Collates sources of information regarding candidates, including information from employment checks, psychometric assessments and discuss it with the hiring manager to facilitate an appropriate hiring decision. Monitors and maintains internal and external job postings. Ensures that all new hires are onboarded in a professional and engaging way. Extracts the necessary data required for monthly and weekly reporting from the e-recruitment system and assists with the analysis of this data, preparing it for presentation to the relevant forums. Performs any other related task as required. Knowledge and Attributes: Seasoned understanding of talent acquisition strategies, best practices, and industry trends to attract and retain top talent. Seasoned understanding of the end-to-end recruitment process, from candidate sourcing and assessment to offer management and onboarding. Seasoned knowledge of relevant labor laws, regulations, and ethical guidelines related to talent acquisition and candidate selection. Excellent ability to stay updated on talent market trends, salary benchmarks, and competitor analysis. Seasoned experience with applicant tracking systems (ATS), recruitment software, and other technology used to streamline the recruitment process. Seasoned understanding of employer branding initiatives to promote the organization as an employer of choice and enhance its reputation in the talent market. Seasoned knowledge of HR and policies related to recruitment and hiring. Excellent ability to develop and execute talent acquisition plans aligned with the organization's overall business objectives. Excellent communication skills, both verbal and written, to effectively convey talent acquisition strategies and results to senior executives and stakeholders. Seasoned ability to utilize talent analytics and recruitment metrics to measure the effectiveness of talent acquisition efforts and make data-driven decisions. Demonstrates a forward-thinking approach to talent acquisition, anticipating future talent needs, and developing proactive recruitment strategies. Open to new ideas and embracing innovative recruitment practices and technologies. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Human Resources or Industrial Psychology or related field. Relevant certifications are beneficial. Required Experience: Seasoned demonstrated experience in talent acquisition, talent management, or related fields. Seasoned demonstrated track record of developing and executing strategic talent acquisition plans that align with the organization's overall business objectives. Seasoned background in talent sourcing, candidate assessment, and implementing best practices for attracting and hiring top candidates. Seasoned experience in employer branding strategies and initiatives to promote the organization as an employer of choice and attract top talent. Seasoned experience in talent analytics and recruitment metrics to measure the effectiveness of talent acquisition efforts and make data-driven decisions. Seasoned experience in managing talent acquisition efforts in multiple locations, understanding global talent market dynamics, and navigating cultural differences. Seasoned experience in managing the talent acquisition budget and allocating resources strategically to achieve recruitment goals. Seasoned experience with Applicant Tracking Systems (ATSs) and HR databases. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA Position Summary The Senior Financial Analyst is a critical role in the Global Financial Planning and Analysis (FP&A) team. The Senior Financial Analyst is an advanced subject matter expert, responsible for gathering and analyzing complex financial data to facilitate decision making and provide guidance to relevant business stakeholders within the business. The Senior Financial Analyst will serve as a key member of the Finance department with frequent exposure to senior management and various groups across the company to drive strategy across departments. The Senior Financial Analyst is a business partner for key operational stakeholders representing the OPEX group. Drive the rolling forecast, annual budgeting, and long-term forecasting analytics activities for a targeted segment on behalf of the Global Financial Planning and Analysis (FP&A) function in Finance. Lead efforts to capture forecasting assumptions and leverage them to produce short- and long-range financial projections including operational costs. This role makes financial recommendations based on the data they have gathered and analyzed, including information regarding past company performance against set metrics and cost management. What You'll Be Doing Essential duties & responsibilities Extracts data from financial reports to conduct financial and statistical analysis and identifies financial discrepancies and recommends appropriate solutions. Drive and support system enhancements and testing in financial planning platforms (i.e. Hyperion, SAP, Power BI, other) Drive and develop reporting enhancements within different reporting platforms (i.e. Power BI, Hyperion, other) Collaborate with other finance groups to collect necessary budgeting and forecasting inputs, customer contract details and actual cost activity. Prepare various monthly actual vs. budget (vs. forecast) reports and produce variance analyses for assigned departments; effectively communicating key Monitor and report on key financial and operational metrics for targeted department Develop business partner relationship with assigned operational leader(s) within targeted department(s). Support the process of updating and/or enhance reporting templates and tools to capture critical financial assumptions Identify risks, opportunities, and other areas to improve business results Update and roll-forward tools and templates that support capital planning processes. Participate in user testing to deploy system enhancements across key financial planning platforms Develop business partner relationship with assigned operational leader(s) within targeted department(s) Collaborate with Global Financial Planning and Analysis (FP&A) team to support transition to global (FP&A) structure Extracts data from financial reports to conduct financial and statistical analysis and identifies financial discrepancies and recommends appropriate solutions. Contributes to the monitoring and controlling of expenditure by approving or denying requisitions based on whether the items are in budget. Prepares a variety of financial reports based on the analysis results. Conducts presentations related to findings and provides recommendations to the relevant internal stakeholders. Researches and analyzes costs of projects, departments and future ventures to provide information and insights about expenses and determine profitability margins. Conducts budget and expense analysis and reports on variances ensuring that the projected budget is met and assists with cost reduction initiatives. Reconciles and reviews monthly account analysis for balance sheet accounts. Ensures budget and forecast variances are analyzed and recommendations are made to correct or improve company performance. Assists with input into the annual budgeting and forecasting process. Ensures key pieces of analysis are performed on areas of risk or opportunity within the business and that the financial levers are understood and communicated to the business together with clear recommendations. Continuously reviews business initiatives to ensure that they meet the required profitability expectations. Identifies cost management opportunities (processes or expenses) for ensuring improved profitability and sustainable returns for the business. Performs any other relevant task as assigned by the management team. Performs other duties and adhoc analytics as assigned. Calculate and track global cost allocations to different regions KNOWLEDGE, SKILLS & ABILITIES Demonstrates excellent attention to detail and maintains high quality of work. Excellent verbal and written communication skill. Display excellent planning and organizing ability. Deadline driven with ability to cope with stressful situations. Able to deal with different individuals at all levels in the organization. Takes own initiative and have a solutions-orientated approach. Proactive approach with the ability to think ahead in a fast-paced environment. Advanced analytical skills, and an ability to understand underlying business drivers and provide actionable insights based on analysis. Advanced knowledge and prior exposure to international entities, foreign currency and inter-company transactions. Applies advanced wide-ranging experience and in-depth professional knowledge to develop and resolve complex models and procedures in creative way. Directs the application of existing principles and guides development of new policies and ideas; Determines own methods and procedures on new assignments. Understands and works on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors, solutions may need to be devised from limited information. Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results. Frequently advises key people outside own area of expertise on complex matters, using persuasion in delivering messages. Develops and manages operational initiatives to deliver tactical results and achieve medium-term goals. May be accountable through team for delivery of tactical business targets. Work is reviewed upon completion and is consistent with departmental objective Ability to work across different cultures and systems. Ability to communicate complex Financial/Accounting terminology and capture key requirements from financial and non-financial personnel Education & Experience Bachelor's degree or equivalent finance, economics, business management, statistics, or related field is preferred. Relevant financial analysis certification(s) preferred. Minimum 5-8 years of relevant high-level Financial and Capital Planning/ FP&A experience Advanced experience in a similar position in a related environment. Advanced experience with accounting software. Advanced demonstrable extensive experience within finance in a company with international operations. Extensive knowledge of IFRS and GAAP Physical Requirements Primarily sitting with some walking, standing, and bending. Able to hear and speak into a telephone. Close visual work on a computer terminal. Dexterity of hands and fingers to operate any required to operate computer keyboard, mouse, and other technical instruments Work Conditions & Other Requirements This position is expected to be remote for the foreseeable future with an occasional need to be onsite in a shared work environment. Must have flexible work schedule to accommodate across global business hours Travel will be required, up to 10%. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Financial Accountant is a developing subject matter expert, responsible for preparing more routine financial reports, processing of journal entries and accounting month end. This role also assists with preparing balance sheet reconciliations and reporting on costs, productivity, margins, and expenditures and offer financial recommendations. This role may also assist with management and preparation of budgets and takes guidance from a more senior member of the team. What You'll Be Doing Key Responsibilities: Key Responsibilities: Process posted vouchers through CWIP to interface and created assets as per capitalisation process in Peoplesoft. Retirement of assets as per details received from scrap sale team. Upload capex addition data in GERP on monthly basis. Transfer assets in PeopleSoft as per transfer request received from respected team. Open PO Analysis and CWIP finalization. Reconciliation of CWIP with Fixed assets register. Provide fixed assets and CWIP related samples at the time of internal and statutory audit requested by auditors. A Under supervision, assists with implementing, controlling, and monitoring of periodic compliance testing. Actively supports the management of overall financial forecasting processes as well as reviewing financial records to ensure they comply with company policies and accounting principles. Undertakes a regular review of the accuracy of regulatory calculations and submissions. Assists with reconciling accounts, resolving discrepancies, and collaborating across various finance and non-finance functions. Supports with analyzing journals, producing data analysis and reports and analyzing past performance of financial data and preparing budgets and forecasts for business unit management. Helps with implementing effective financial controls, including systems reconciliations and ensuring the integrity of reported figures. Proactively supports the activities of the accounts receivable function within the assigned business unit and processes month-end activities which include the preparation and processing of month-end journal entries, processing loan and bank account entries and reconciling these accounts and executing a variety of actions in the accounting system. May assist with reviewing the credit vetting process by ensuring that new accounts are opened in line with financial procedures. Performs any other relevant task as requested by management. Knowledge and Attributes: Good communication skills (verbal and written). Good interpersonal skills and ability to self-manage. Display good planning and organizing abilities. Demonstrate good attention to detail and deadline driven. Able to cope with stressful situations. Able to deal with different individuals at various levels in the organization. Takes own initiative and has a solutions-orientated approach. Maintains a high standard of accuracy and quality. Ability to work independently and be a knowledge expert Academic Qualifications and Certifications: Bachelor's degree or equivalent in Accounting or Finance or related field. Required Experience: Moderate level of experience gained in similar role preferably within a similar global organization. Moderate level of financial accounting experience. Moderate level of experience working on financial systems / software. #GlobalDataCentersCareers Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Financial Accountant is a developing subject matter expert, responsible for preparing more routine financial reports, processing of journal entries and accounting month end. This role also assists with preparing balance sheet reconciliations and reporting on costs, productivity, margins, and expenditures and offer financial recommendations. This role may also assist with management and preparation of budgets and takes guidance from a more senior member of the team. What You'll Be Doing Key Responsibilities: Key Responsibilities: Process posted vouchers through CWIP to interface and created assets as per capitalisation process in Peoplesoft. Retirement of assets as per details received from scrap sale team. Upload capex addition data in GERP on monthly basis. Transfer assets in PeopleSoft as per transfer request received from respected team. Open PO Analysis and CWIP finalization. Reconciliation of CWIP with Fixed assets register. Provide fixed assets and CWIP related samples at the time of internal and statutory audit requested by auditors. A Under supervision, assists with implementing, controlling, and monitoring of periodic compliance testing. Actively supports the management of overall financial forecasting processes as well as reviewing financial records to ensure they comply with company policies and accounting principles. Undertakes a regular review of the accuracy of regulatory calculations and submissions. Assists with reconciling accounts, resolving discrepancies, and collaborating across various finance and non-finance functions. Supports with analyzing journals, producing data analysis and reports and analyzing past performance of financial data and preparing budgets and forecasts for business unit management. Helps with implementing effective financial controls, including systems reconciliations and ensuring the integrity of reported figures. Proactively supports the activities of the accounts receivable function within the assigned business unit and processes month-end activities which include the preparation and processing of month-end journal entries, processing loan and bank account entries and reconciling these accounts and executing a variety of actions in the accounting system. May assist with reviewing the credit vetting process by ensuring that new accounts are opened in line with financial procedures. Performs any other relevant task as requested by management. Knowledge and Attributes: Good communication skills (verbal and written). Good interpersonal skills and ability to self-manage. Display good planning and organizing abilities. Demonstrate good attention to detail and deadline driven. Able to cope with stressful situations. Able to deal with different individuals at various levels in the organization. Takes own initiative and has a solutions-orientated approach. Maintains a high standard of accuracy and quality. Ability to work independently and be a knowledge expert Academic Qualifications and Certifications: Bachelor's degree or equivalent in Accounting or Finance or related field. Required Experience: Moderate level of experience gained in similar role preferably within a similar global organization. Moderate level of financial accounting experience. Moderate level of experience working on financial systems / software. #GlobalDataCentersCareers Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Platform Engineer is a seasoned subject matter expert, responsible for facilitating problem resolution and mentoring for the overall Global Data Centers Office of Information Security (GDC-OIS) team. This role performs important tasks specialized at threat hunting, Crowdstrike, Network Security and other operational security tasks such as performance and availability monitoring, log monitoring, security incident detection and response, security event reporting, and content maintenance (tuning). The Security Platform Engineer is responsible for detecting and monitoring escalated threats and suspicious activity affecting the organization's technology domain (servers, networks, appliances and all infrastructure supporting production applications for the enterprise, as well as development environments). Key Responsibilities What you'll be doing Works as part of a 24/7 global team in IT/OT environment. ICS and SCADA knowledge preferred. Administers the organization's security tools to gather security logs from the environment and performs lifecycle management, including break-fix, patching, and live updates. Performs security incident handling and response from various vectors, including endpoint protection, enterprise detection and response tools, attack analysis, malware analysis, network forensics, and computer forensics. Conducts vulnerability assessments using automated scanning tools and manual techniques to identify security vulnerabilities in systems, networks, applications, and infrastructure components. Analyzes scan results, prioritizes vulnerabilities based on severity, impact, and exploitability, and provides detailed remediation recommendations to system owners, administrators, and IT teams. Monitors security alerts and maintains awareness of new threats and vulnerabilities to identify potential risks. Reads reports, makes risk assessments, works to detect the source of attacks, and tests current defenses against threats. Collaborates to develop practical mitigation strategies, configuration changes, and patch management processes to address identified vulnerabilities. Identifies opportunities to make automations that will help the incident response team. Ensures usage of knowledge articles in incident diagnosis and resolution and assists with updating as required. Investigates causes of incidents, seeks resolution, and escalates unresolved incidents, following up until resolved. Provides service recovery following the resolution of incidents and documents and closes resolved incidents according to agreed procedures. Maintains knowledge of specific , provides detailed advice regarding their application, and ensures efficient and comprehensive resolution of incidents. Logs all incidents in a timely manner with the required level of detail and cooperates with all stakeholders, including client IT environments, vendors, and carriers, to expedite diagnosis of errors and problems and identify a resolution. Analyzes data from various sources, including network traffic, email logs, malware files, web server logs, and DNS records, to identify potential risks and improve security measures Leads projects, self-starter, and performs any other related task as required. KNOWLEDGE & ATTRIBUTES Seasoned working knowledge on implementation and monitoring of any SIEM or security tools/technologies. ICS and SCADA knowledge preferred Seasoned knowledge on security architecture, worked across different security technologies. Customer service orientated and pro-active thinking. Problem solver who is highly driven and self-organized. Great attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team leader with the ability to work well with others and in group with colleagues and stakeholders. Academic Qualifications & Certifications Bachelor's degree or equivalent in Information Technology or related field. Relevant level of Security certifications such as CySA+, PenTest+, CCSP, GCIH, OSCP, etc. preferred. Relevant level of IT certifications such as GRID, GICSP, AZ-500, SC-200, etc. will be added advantage. Required Experience Seasoned experience in Security technologies like (SIEM, PAM, IAM, PenTest, Threat Hunting, Firewall, Proxy etc.) preferably within a global IT services organization. Prior experience of working into Security Operation centers of a Data Center will be an added advantage. ICS and SCADA knowledge preferred. Seasoned experience in technical support to clients. Seasoned experience in diagnosis and troubleshooting. Seasoned experience providing remote support in Security Technologies. Seasoned experience in SOC/CSIRT Operations. Seasoned experience in handling security incidents end to end. Seasoned experience in Security Engineering. Knowledge on networking, Windows, Linux and security concepts. Seasoned experience in configuring/managing security controls such as RBAC, IAM, Zero Trust, UTM, Proxy, SOAR, etc.. Knowledge on log collection mechanism such as Syslog, Log file, DB API. Knowledge in security architecture. Prior experience of working on platforms like Crowd strike, Qualys, Palo Alto, Splunk, QRADAR, Cisco, VMWare and Ubuntu Physical Requirements Primarily sitting with some walking, standing, and bending. Able to hear and speak into a telephone. Close visual work on a computer terminal. Dexterity of hands and fingers to operate any required to operate computer keyboard, mouse, and other technical instruments. Work Conditions & Other Requirements This position is expected to be Hybrid for the foreseeable future with an occasional need to be onsite in a shared work environment. Must be comfortable with flexible working schedules across regions and their standard Time zones other than the base location. (US, EMEA & APAC) Extensive daily usage of workstation or computer. Must be comfortable working in a highly critical, fast paced environment with shifting priorities. Some domestic and/or international travel required, up to 25% of time. Perform work from a remote location with stable internet connection. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Information Security Analyst is a developing subject matter expert, responsible for designing and implementing security systems to protect the organization's computer networks from cyber-attacks, and to help set and maintain security standards. This role is required to monitor the organization's computer networks for security issues, install security software, and document any security issues or breaches found. The Senior Associate Information Security Analyst is responsible for assisting in the planning, implementation, and management of information security measures to safeguard the organization's digital assets and systems and contributes to maintaining a secure and compliant environment. What You'll Be Doing Key Responsibilities: Monitors security alerts and events from various sources, investigates potential threats, and escalates incidents as necessary. Assists in the implementation and monitoring of security controls, including firewalls, intrusion detection systems, and access controls. Performs regular vulnerability assessments, analyses scan results, and assists in prioritizing and remediating identified vulnerabilities. Supports the incident response team in investigating security incidents, documenting findings, and participating in remediation efforts. Assists in ensuring compliance with industry standards (for example, GDPR, ISO 27001) by conducting assessments and implementing necessary controls. Installs security measures and operates software to protect systems and information infrastructure, including firewalls and data encryption programs. Documents security breaches and assess the damage they cause. Works with the security team to perform tests and uncover network vulnerabilities. Fixes detected vulnerabilities to maintain a high-security standard. Develops organizational best practices for IT security. Performs penetration testing and upgrades systems to unable security software. Installs and upgrades antivirus software and tests and evaluates new technology. Assists with the installation of security software and understands information security management. Researches security enhancements and makes recommendations to management. Stays abreast of information technology trends and security standards. Contributes to security awareness initiatives by creating training materials, conducting workshops, and educating employees about best security practices. Maintains accurate records of security incidents, assessments, and actions taken for reporting and audit purposes. Assists in the management and maintenance of security tools, including antivirus software, encryption tools, and security information and event management (SIEM) systems. Participates in risk assessments to identify potential security threats, vulnerabilities, and associated risks to the organization. Collaborates with cross-functional teams, IT, and other teams to ensure security measures are integrated into the organization's processes and projects. Performs any other related task as required. Knowledge and Attributes: Good communication skills to effectively convey technical information to non-technical stakeholders. Good analytical thinking and problem-solving skills to prevent hacking on a network. Ability to identify and evaluate potential risks and to develop solutions. Ability to identify and mitigate network vulnerabilities and explain how to avoid them. Understands firewalls, proxies, SIEM, antivirus, and IDPS concepts. Understands patch management with the ability to deploy patches in a timely manner whilst understanding business impact. Developing proficiency with MAC and OS. Familiarity with security frameworks, standards, and regulations (for example, NIST, CIS, GDPR). Basic understanding of network and system architecture, protocols, and security controls. Ability to analyze security incidents and assess potential risks. Ability to work both independently and collaboratively in a fast-paced environment. Academic Qualifications and Certifications: Bachelor's degree or equivalent in information security, cybersecurity, computer science, or related. Security certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM) are advantageous. Required Experience: Moderate level of demonstrated experience in information security or cybersecurity, or related roles. Moderate level of demonstrated experience working in a global IT organization. Moderate level of demonstrated experience with computer network penetration testing and techniques. Moderate level of demonstrated experience with security assessment and vulnerability scanning tools. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Team Lead, Information Security is a developing management role, responsible for managing the Information Security Incident Response Management team. This role ensures their team is equipped and enabled to detect and monitor threats and suspicious activity affecting the organization's technology domain. This role serves as the escalation point for incidents workflows and participates in the delivery of security measures through analytics and threat hunting processes. The Senior Team Lead, Information Security Incident Response manages a team of security professionals whilst fostering a collaborative and innovative team culture focused on operational excellence. What You'll Be Doing Key Responsibilities: Provides coaching and mentoring to a team whilst establishing and monitoring individual and team KPIs ensuring that the team achieve business objectives and goals. Oversees the performance of weekly threat hunting activities. Oversees the review of current configurations of company production information systems and networks against compliance standards. Manages the team who provides technical support by ensuring that security alerts, events, and notifications are processed. For example, via email, ticketing, virus warning, intelligence feeds, workflow, etc. Engages with internal and/or external teams according to agreed alert priority levels, and escalation trees. Ensures the monitoring of events for suspicious events, investigation, and escalates where applicable. Ensures the prioritization of threat analysis based on risks associated with each threat and working with the appropriate teams to ensure related communications are in line with company best practice and recommendations. Works on strategic custom software projects which analyses the vast amount of log, audit trail, and other recorded activity information that modern systems record. Fine-tunes the existing security monitoring systems so that false positives and false negatives are minimized. Manages the prevention and resolution of security breaches and ensures that the required incident and problem management processes are initiated to ensure compliance to policy. Conducts presentations of the security breaches findings to the business and advise on new measures required to prevent reoccurrence of similar breaches. Reviews incident and problem management reports to identify potential security weaknesses and perform an impact and risk analysis, developing recommendations for highlighted risks, ensuring that these risks and solutions are presented to the relevant stakeholders. Ensures that security service audit schedules are implemented and agreed with the business. Reviews access authorization for compliance with policy, administration security controls for effectiveness, security on the operational systems and verify that security monitoring is working. Knowledge, Skills and Attributes: Ability to remain calm and focused during stressful situations. Ability to listen and adapt to changing situations. Ability to lead effectively by motivating their team(s) to perform better. Ability to recognize potential problems and take steps to fix the issues. Solid understanding of complex inter-relationships in an overall system or process. Solid knowledge of technological advances within the information security arena. Demonstrates analytical thinking and a proactive approach. Displays consistent client focus and orientation. Solid knowledge of information security management and policies. Solid understanding of current and emerging threats, vulnerabilities, and trends. Solid understanding of malware forensics, network forensics, and computer forensics also highly desirable. Ability to statically and dynamically analyze malware to determine target and intention. Ability to uncover and document tools, techniques, procedures used by cyber adversaries in attacking managed infrastructure. Sound decision making abilities with demonstrate teamwork and collaboration skills. Displays good planning and organizing ability. Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Information Technology, Computer Science or related field. SANS GIAC Security Essentials (GSEC) or equivalent preferred. SANS GIAC Certified Intrusion Analyst (GCIA) or equivalent preferred. SANS GIAC Certified Incident Handler (GCIH) or equivalent preferred. Industry Certifications such as CISSP, CISM, CISA, CEH, CHFI preferred. Information Technology / ITILSM / ICT Security / ITIL v3 preferred. Required Experience: Solid experience in a Technology Information Security Industry. Solid experience working in a SOC/CSIR. Comprehension and practical knowledge of the “Cyber Threat Kill Chains”. Knowledge of Tools, Techniques and Processes (TTP) used by threat actors. Solid practical knowledge of “indicators of compromise” (IOC’s). Solid experience with End Point Protection and Enterprise Detention and Response Software. Solid experience or knowledge of SIEM and IPS technologies. Solid experience with Wireshark, tcpdump, Remnux, decoders for conducting payload analysis. Knowledge of malware analysis, hacking techniques, latest vulnerabilities, and security trends. Preferably an interest, or knowledge of, or experience with SIEM and IPS technologies. Moderate level of knowledge of network technologies including routers, switches, firewalls. Solid prior demonstrated experience managing and leading a team in a related field. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Information Security Analyst is a developing subject matter expert, responsible for designing and implementing security systems to protect the organization's computer networks from cyber-attacks, and to help set and maintain security standards. This role is required to monitor the organization's computer networks for security issues, install security software, and document any security issues or breaches found. The Senior Associate Information Security Analyst is responsible for assisting in the planning, implementation, and management of information security measures to safeguard the organization's digital assets and systems and contributes to maintaining a secure and compliant environment. What You'll Be Doing Key Responsibilities: Monitors security alerts and events from various sources, investigates potential threats, and escalates incidents as necessary. Assists in the implementation and monitoring of security controls, including firewalls, intrusion detection systems, and access controls. Performs regular vulnerability assessments, analyses scan results, and assists in prioritizing and remediating identified vulnerabilities. Supports the incident response team in investigating security incidents, documenting findings, and participating in remediation efforts. Assists in ensuring compliance with industry standards (for example, GDPR, ISO 27001) by conducting assessments and implementing necessary controls. Installs security measures and operates software to protect systems and information infrastructure, including firewalls and data encryption programs. Documents security breaches and assess the damage they cause. Works with the security team to perform tests and uncover network vulnerabilities. Fixes detected vulnerabilities to maintain a high-security standard. Develops organizational best practices for IT security. Performs penetration testing and upgrades systems to unable security software. Installs and upgrades antivirus software and tests and evaluates new technology. Assists with the installation of security software and understands information security management. Researches security enhancements and makes recommendations to management. Stays abreast of information technology trends and security standards. Contributes to security awareness initiatives by creating training materials, conducting workshops, and educating employees about best security practices. Maintains accurate records of security incidents, assessments, and actions taken for reporting and audit purposes. Assists in the management and maintenance of security tools, including antivirus software, encryption tools, and security information and event management (SIEM) systems. Participates in risk assessments to identify potential security threats, vulnerabilities, and associated risks to the organization. Collaborates with cross-functional teams, IT, and other teams to ensure security measures are integrated into the organization's processes and projects. Performs any other related task as required. Knowledge and Attributes: Good communication skills to effectively convey technical information to non-technical stakeholders. Good analytical thinking and problem-solving skills to prevent hacking on a network. Ability to identify and evaluate potential risks and to develop solutions. Ability to identify and mitigate network vulnerabilities and explain how to avoid them. Understands firewalls, proxies, SIEM, antivirus, and IDPS concepts. Understands patch management with the ability to deploy patches in a timely manner whilst understanding business impact. Developing proficiency with MAC and OS. Familiarity with security frameworks, standards, and regulations (for example, NIST, CIS, GDPR). Basic understanding of network and system architecture, protocols, and security controls. Ability to analyze security incidents and assess potential risks. Ability to work both independently and collaboratively in a fast-paced environment. Academic Qualifications and Certifications: Bachelor's degree or equivalent in information security, cybersecurity, computer science, or related. Security certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM) are advantageous. Required Experience: Moderate level of demonstrated experience in information security or cybersecurity, or related roles. Moderate level of demonstrated experience working in a global IT organization. Moderate level of demonstrated experience with computer network penetration testing and techniques. Moderate level of demonstrated experience with security assessment and vulnerability scanning tools. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. 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Company Description NTT Global Data Centers is a division of NTT DATA, with one of the largest global platforms covering more than 20 countries and regions, including the Americas, Asia Pacific, EMEA, and India. Recognized as a leader by leading networking and data center analysts, NTT offers access to multiple cloud providers, internet exchanges, and telecommunications networks. We provide consistent best practices in design, operations, and reliable, scalable, and customizable data centers. Our services support client adoption of next-generation technologies such as computing at scale, virtualization, data migration, and cloud connectivity globally. Role Description This is a full-time on-site role for a Shift Engineer located in Navi Mumbai. The Shift Engineer will be responsible for monitoring and maintaining the data center infrastructure, troubleshooting technical issues, and ensuring optimal performance of all systems. They will be in charge of performing routine maintenance tasks, managing systems alerts, and coordinating with the technical team for any required escalations. The role also involves maintaining compliance with safety and operational protocols, and ensuring all equipment operates efficiently and reliably. Qualifications Technical Skills: Knowledge of data center infrastructure, HVAC, electrical systems, and IT equipment Problem-Solving Skills: Ability to diagnose and troubleshoot technical issues effectively Maintenance Experience: Routine maintenance, system monitoring, and alert management Compliance Knowledge: Familiarity with safety protocols, operational standards, and regulatory requirements Communication Skills: Strong verbal and written communication abilities Team Collaboration: Ability to work effectively with a technical team and coordinate with other departments Experience: Previous experience in data center operations or a similar technical environment is preferred Education: Degree in Electrical Engineering, Mechanical Engineering, or related field Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Critical Facilities Operations and Maintenance Engineer is a developing subject matter expert, responsible for working with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. This role helps to design, plan, install, and / or maintain mechanical, electrical, and other medium complexity infrastructure systems in mission-critical, high-risk, or high-reliability data center environments. What You'll Be Doing Key Responsibilities: Helps to design, plan, install, and/or maintain mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure. Learns by providing hands on assistance with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. Ensures proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Supports the analysis of current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems. Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency. Complies with organizational and governmental safety standards and coordinates response to emergency situations and ensures that corrective measures are rapid and thorough. Participates in the planning and installation of new facility systems and may work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc. Learns to repair all systems and monitoring and troubleshooting systems as problems arise. Coordinates with building administration to ensure common area services are properly provided to client and list services. Manages the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility matters. Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures. Completes work order requests accurately and on time and within budget. May be required to order parts and supplies for maintenance and repairs. Assists in scheduling and supervising vendors/subcontractors during equipment / systems maintenance and service. Provides recommendation of improvements to the operations and maintenance program on an on-going basis. Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team. Knowledge and Attributes: Developing understanding of safe work practices, which are set by safety regulations and legislation. Developing proficiency of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Developing knowledge of Microsoft Office Suite - Word, Excel and Outlook. Developing knowledge of CMMS systems. Developing knowledge of critical facilities operations and maintenance. Developing knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments. Ability to maintain a positive and professional working relationship with cross functional teams. Excellent communication skills, both written and verbal. Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information. Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks. Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment. Academic Qualifications and Certifications: Bachelor’s degree or equivalent in engineering or related field. Trade Certification or state license in Electrical or Mechanical (HVAC) preferred. Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.) preferred. Experience required: Moderate level experience working in a similar engineering role, preferably a data center environment. Relevant demonstrated experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance field. Relevant experience interpreting blueprints/CAD drawings. Relevant experience in facilities / building maintenance. Moderate level experience in designing, planning, installing and / or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. 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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Manager, Critical Facilities Operations and Maintenance is a senior management role, responsible for the operational integrity, commissioning and regulatory compliance of the electrical power, mechanical, monitoring and control systems, and the processes that maximize customer uptime in the most cost-effective way for a highly available, concurrently maintainable, fault tolerant Enterprise Class Data Center. This role interacts with employees, vendors, partners, contractors, and clients. This senior management role is accountable for leading cross functional teams, fostering a collaborative and innovative team culture focused on achieving operational excellence. What You'll Be Doing Key Responsibilities: Provides applied electrical, mechanical, integrated control and water chemistry technical expertise for the entire data center. Coordinates the activities of contractors and consultants for daily operations and critical maintenance (UPS systems, generators, switchgear, and chiller maintenance). Ensures relevant teams works effectively to achieve required goals/objectives. Directly interfaces with Construction management team, contractors, and consultants for all phased data center construction commissioning, including integration and testing of new systems while maintaining critical systems online. Works with relevant teams to track and complete an aggressive preventive and predicative maintenance schedule for critical maintenance and system commissioning. Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, improving overall efficiency and driving cost reduction. Conducts training with the relevant operations/maintenance teams on equipment, relevant procedures/processes and manages and maintains all training documentation. Manages systems to avoid unplanned, customer-impacting outages. Directly manages data floor and back of house electrical loading and capacity, including client installations and database systems. Participates in rotational on-call schedule to respond to emergency situations at the data center. Provides site leadership, implements training, and acts as both a coach and mentor to site employees. May require late night work approximately once every other week to meet critical maintenance windows and scheduling. Performs other duties as assigned by leadership. Knowledge and Attributes: Extended knowledge of current NFPA Electrical, Fire and Life Safety and building codes. Extended knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and compliance issues. Extended knowledge in industrial safety best practices (that is, lockout/tag out, arc flash protection, OSHA and state regulations). Extended familiarity with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems. Excellent customer service skills coupled with excellent verbal and written communications skills. Must be detail oriented, organized, flexible and ability to handle multiple priorities simultaneously within a fast-paced environment. Extended proficiency with MS Office Suite (Word, Excel, PowerPoint, Project). Extended hands-on experience installing, maintaining and troubleshooting large commercial and industrial mechanical & electrical systems including: o 12kV switchgear o 480/277 and 208/120 volt electrical generation and distribution systems o Diesel powered AC generator plants up to 3MW o Static UPS systems o Static switches o PLC and relay logic controls o Power monitoring systems o Data center power distribution and management systems Extended demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT. Extended background in mechanical, electrical systems design review, layout, installation, operations, including ability to read and interpret electrical and mechanical one lines. Extended ability to conduct power system capacity, safety and code compliance assessments. Extended ability to train the Critical Facilities Staff on systems and procedures. Ability to logically analyze and solve problems. Displays analytical thinking, problem solving, and commitment to quality. Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Engineering or similar field required. Required Experience: Extended experience in data center and/or critical facilities. Extended experience managing and motivating critical facilities operations and maintenance teams/function #GlobalDataCentersCareers Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Financial Analyst is a critical role in the Global Financial Planning and Analysis (FP&A) team. The Senior Financial Analyst is an advanced subject matter expert, responsible for gathering and analyzing complex financial data to facilitate decision making and provide guidance to relevant business stakeholders within the business. The Senior Financial Analyst will serve as a key member of the Finance department with frequent exposure to senior management and various groups across the company to drive strategy across departments. The Senior Financial Analyst is a business partner for key operational stakeholders representing the OPEX group. Drive the rolling forecast, annual budgeting, and long-term forecasting analytics activities for a targeted segment on behalf of the Global Financial Planning and Analysis (FP&A) function in Finance. Lead efforts to capture forecasting assumptions and leverage them to produce short- and long-range financial projections including operational costs. This role makes financial recommendations based on the data they have gathered and analyzed, including information regarding past company performance against set metrics and cost management. What You'll Be Doing Essential duties & responsibilities Extracts data from financial reports to conduct financial and statistical analysis and identifies financial discrepancies and recommends appropriate solutions. Drive and support system enhancements and testing in financial planning platforms (i.e. Hyperion, SAP, Power BI, other) Drive and develop reporting enhancements within different reporting platforms (i.e. Power BI, Hyperion, other) Collaborate with other finance groups to collect necessary budgeting and forecasting inputs, customer contract details and actual cost activity. Prepare various monthly actual vs. budget (vs. forecast) reports and produce variance analyses for assigned departments; effectively communicating key Monitor and report on key financial and operational metrics for targeted department Develop business partner relationship with assigned operational leader(s) within targeted department(s). Support the process of updating and/or enhance reporting templates and tools to capture critical financial assumptions Identify risks, opportunities, and other areas to improve business results Update and roll-forward tools and templates that support capital planning processes. Participate in user testing to deploy system enhancements across key financial planning platforms Develop business partner relationship with assigned operational leader(s) within targeted department(s) Collaborate with Global Financial Planning and Analysis (FP&A) team to support transition to global (FP&A) structure Extracts data from financial reports to conduct financial and statistical analysis and identifies financial discrepancies and recommends appropriate solutions. Contributes to the monitoring and controlling of expenditure by approving or denying requisitions based on whether the items are in budget. Prepares a variety of financial reports based on the analysis results. Conducts presentations related to findings and provides recommendations to the relevant internal stakeholders. Researches and analyzes costs of projects, departments and future ventures to provide information and insights about expenses and determine profitability margins. Conducts budget and expense analysis and reports on variances ensuring that the projected budget is met and assists with cost reduction initiatives. Reconciles and reviews monthly account analysis for balance sheet accounts. Ensures budget and forecast variances are analyzed and recommendations are made to correct or improve company performance. Assists with input into the annual budgeting and forecasting process. Ensures key pieces of analysis are performed on areas of risk or opportunity within the business and that the financial levers are understood and communicated to the business together with clear recommendations. Continuously reviews business initiatives to ensure that they meet the required profitability expectations. Identifies cost management opportunities (processes or expenses) for ensuring improved profitability and sustainable returns for the business. Performs any other relevant task as assigned by the management team. Performs other duties and adhoc analytics as assigned. Calculate and track global cost allocations to different regions KNOWLEDGE, SKILLS & ABILITIES Demonstrates excellent attention to detail and maintains high quality of work. Excellent verbal and written communication skill. Display excellent planning and organizing ability. Deadline driven with ability to cope with stressful situations. Able to deal with different individuals at all levels in the organization. Takes own initiative and have a solutions-orientated approach. Proactive approach with the ability to think ahead in a fast-paced environment. Advanced analytical skills, and an ability to understand underlying business drivers and provide actionable insights based on analysis. Advanced knowledge and prior exposure to international entities, foreign currency and inter-company transactions. Applies advanced wide-ranging experience and in-depth professional knowledge to develop and resolve complex models and procedures in creative way. Directs the application of existing principles and guides development of new policies and ideas; Determines own methods and procedures on new assignments. Understands and works on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors, solutions may need to be devised from limited information. Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results. Frequently advises key people outside own area of expertise on complex matters, using persuasion in delivering messages. Develops and manages operational initiatives to deliver tactical results and achieve medium-term goals. May be accountable through team for delivery of tactical business targets. Work is reviewed upon completion and is consistent with departmental objective Ability to work across different cultures and systems. Ability to communicate complex Financial/Accounting terminology and capture key requirements from financial and non-financial personnel Education & Experience Bachelor's degree or equivalent finance, economics, business management, statistics, or related field is preferred. Relevant financial analysis certification(s) preferred. Minimum 5-8 years of relevant high-level Financial and Capital Planning/ FP&A experience Advanced experience in a similar position in a related environment. Advanced experience with accounting software. Advanced demonstrable extensive experience within finance in a company with international operations. Extensive knowledge of IFRS and GAAP Physical Requirements Primarily sitting with some walking, standing, and bending. Able to hear and speak into a telephone. Close visual work on a computer terminal. Dexterity of hands and fingers to operate any required to operate computer keyboard, mouse, and other technical instruments Work Conditions & Other Requirements This position is expected to be remote for the foreseeable future with an occasional need to be onsite in a shared work environment. Must have flexible work schedule to accommodate across global business hours Travel will be required, up to 10%. #GlobalDataCentersCareers Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Lead Support Administrator is an experienced administrative support role, responsible for providing administrative and clerical support to relieve Department Managers or Teams of administrative duties. This role performs general administrative duties, such as administrative support of department managers. The role specializes in providing ancillary support services, such as facilities and office management, print, and travel. This role acts as an informal team lead and acts independently to determine own methods and procedures on new assignments. What You'll Be Doing Key Responsibilities: Provides advanced administrative support and administrative guidance. Provides administrative assistance with electronic diaries and scheduling commitments to ensure maximization of the manager’s time efficiency, including the management of travel itineraries for domestic and international travel. Provides administrative assistance by recording, producing and distributing minutes of management meetings and follow up on outstanding items. Supports the preparation of meeting agendas, arrangement meeting logistics and facilities as required. Drafts routine letters and correspondence and prepares reports and statistical information ensuring distribution to the relevant internal stakeholders. Provides assistance with the management of hard copy and electronic files and records and maintain an adequate filing system. Supports flow of information to internal and external stakeholders. Provides assistance with maintaining office supply inventory and other additional supplies as needed. Prepares, completes and distributes routine management reports. Prepares and creates presentations, spreadsheets and databases as required. Processes incoming and outgoing mail and facsimile, by sorting and distributing to the relevant individuals. Answers and screens telephone calls and responds to and resolve any queries or escalate complex queries to the relevant individual. Provides team leader duties and activities as required. Provides assistance with any other administrative-type requests. Knowledge and Attributes: Excellent verbal and written communication skills. Excellent interpersonal skills. Ability to cope well under pressure and well-organized. Demonstrates a positive attitude with an excellent attention to detail. Displays a level of integrity. Ability to work on tasks of a critical/confidential nature. Organizational skills with the ability to multi-task. Proficiency in MS Office (MS Excel and MS PowerPoint, in particular). Ability to provide team leadership as required. Academic Qualifications and Certifications: High school diploma or equivalent. Required Experience: Significant demonstrated working experience gained within a similar role. Significant demonstrated experience in a related environment. Demonstrated experience team leader experience. #GlobalDataCentersCareers Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Skilled Vendor Administrator has solid administrative experience required to support to the Supplier and Vendor Management team. This role determines methods and procedures on new assignments and may also act as an informal team leader to less experienced members of the team. What You'll Be Doing Key Responsibilities: Responds to supplier/vendor queries. Enters supplier/vendor records onto the relevant platform according to standard operating procedures (SOP). Analyzes and resolves issues with the vendor related processes and data. Maintains functional documentation by validating and updating related User Guides, SOPs, and procedural check lists. Supports supplier/vendor relations team members with any administrative / ad hoc project requirements. Assists with supplier/vendor negotiations and improve contract and onboarding processes. Maintains accurate and detailed records for sourcing activities, vendor assessments, and vendor monitoring/management plans Performs any other related task as required. Knowledge, Skills and Attributes: Excellent knowledge of Microsoft Office tools. Skilled at managing administrative tasks. Team player with the ability to work independently. Ability to adapt to changing team requirements. Highly organized with great attention to detail. Excellent communication (both verbal and written). Has solid team leader ability. Solid understanding of preferred vendors. Academic Qualifications and Certifications: High school diploma or equivalent qualification. Working towards completion of an ITIL certification is preferrable. Required Experience: Solid demonstrated administrative experience preferably gained within an Internal Technology organization. Solid demonstrated experience dealing with preferred vendors. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Principal Client Success Specialist is a highly skilled subject matter expert, responsible for building and maintaining the client relationship to drive value for the client and increased lifetime value for the company. This role is responsible for multiple large-scale or complex (multi-service) contracts for complex or strategically important clients. As the primary post-sale point of contact for clients they drive client-facing activity through company’s Client Success Management Charters of Adoption, Expansion and Renewal. Acting as the clients’ trusted advisor this role helps the client realize value from their relationship with the organization and ensure the client’s relationship experience is a positive one. This role is required to work in partnership with sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal. What You'll Be Doing Key Responsibilities: Client Nurture / Relationship - Develops and maintains the relationship with client representatives to C-suite level, being recognized as the client’s ‘trusted advisor’. Acts as an escalation point for client issues which are not being resolved though standard process, facilitating a satisfactory client outcome with relevant resolver groups within the organization. Facilitates regular business reviews with the client. Adoption Charter - Ensures the client is aware of and is successfully adopting offer features and increasing their usage of services (as appropriate). Proactively helps the client to realize demonstrable value from the offers and meet their original business (procurement) objectives. Expansion Charter - Drives up-sell of existing offers/services and close the deals to achieve revenue targets. Identifies cross-sell opportunities (to extend company's footprint with the client) and facilitate engagement with Sales/GTM functions to engage the client on these opportunities. Renewal Charter - Demonstrates the value delivered by the organization throughout the lifetime of the contract and drive a successful and on-time renewal. Minimizes churn (client, revenue, service) at renewal and seek opportunities to drive up-sell / cross-sell as part of the renewal process. Client Success Practice - Be an active member of the Regional and Global CS Management practice (including adopting standard methodologies, platforms/tools, KPIs, best practice activity, sharing experiences with the community). Responsible for Data Quality Management within own client portfolio. Builds and maintains Client Success Management skills and operating knowledge. Builds and maintains an up-to-date knowledge of company offers. Knowledge and Attributes: Excellent interpersonal skills with the ability to develop and maintain solid stakeholder relationships up to Management level. Extended account planning and stakeholder mapping and management techniques. Ability to interpret a client’s business strategy / plans and understand opportunities for company solutions/services. Extended knowledge of company offers and services, including the core functionality and features, linkage within organization's service portfolio, pricing structures, client benefits. Ability to provide an external industry viewpoint (including industry insights, technology trends and competitor landscape) and to highlight company's expertise and differentiated offerings and position “partnership” offerings with the client. Extended sales skills (consultative selling and negotiation) with the ability to identify up-sell opportunities and close resulting deals. Ability to execute on-time renewals with minimum volume or price churn. Extended knowledge and understanding of IT service environment, service operations and ITIL practices. Extended understanding of company’s high-level operating model and the ability to develop and maintain relationships across relevant cross-functional teams. Extended understanding of company’s billing processes and client invoicing linked to contracted services. Extended understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations. Extended understanding of contracts and contract management; with the ability to maintain the contract, to discuss with the client and understand how to position as a value exchange. Academic Qualifications and Certifications: Bachelor’s degree or equivalent in information technology or sales or a related field. Certification and working knowledge of ITIL practices. Additional relevant vendor certifications are advantageous. Required Experience: Extended experience in a client-facing role in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) IT services environment. Demonstrable subject matter and services product expertise within sales and operations, Extended experience in a Managed Services and/or Outsourcing environment. Extended experience Account PandL lead for large managed services / IT outsourcing contracts in a recognized IT services company #GlobalDataCentersCareers Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The role of Critical Facilities Operations and Maintenance Engineer is a seasoned subject matter expert, responsible for working with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. This role designs, plans, installs, and / or maintains mechanical, electrical, and other infrastructure systems in mission-critical, high-risk, or high-reliability data center environments. What You'll Be Doing Key Responsibilities: Designs, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure. Works with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. Ensures proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Analyzes current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems. Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency. Complies with organizational and governmental safety standards and coordinates response to emergency situations and ensures that corrective measures are rapid and thorough. Participates in the planning and installation of new facility systems and may work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc. Repairs all systems and monitoring and troubleshooting systems as problems arise. Coordinates with building administration to ensure common area services are properly provided to client and list services. Manages the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility matters. Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures. Completes work order requests accurately and on time and within budget. May be required to order parts and supplies for maintenance and repairs. Assist in scheduling and supervising vendors/subcontractors during equipment / systems maintenance and service. Provides recommendation of improvements to the operations and maintenance program on an on-going basis. Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team. Knowledge and Attributes: Seasoned understanding of safe work practices, which are set by safety regulations and legislation. Seasoned proficiency of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Seasoned knowledge of Microsoft Office Suite - Word, Excel and Outlook. Seasoned knowledge of CMMS systems. Seasoned knowledge of critical facilities operations and maintenance. Seasoned knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments. Ability to maintain a positive and professional working relationship with cross functional teams. Excellent communication skills, both written and verbal. Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information. Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks. Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment. Academic Qualifications and Certifications: Bachelor’s degree or equivalent in engineering or related field Trade Certification or state license in Electrical or Mechanical (HVAC) Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.) Experience required: Seasoned experience working in a similar engineering role, preferably a data center environment. Seasoned experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance field. Seasoned experience interpreting blueprints/CAD drawings. Seasoned experience in facilities / building maintenance. Seasoned experience in designing, planning, installing and / or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure. #GlobalDataCentersCareers Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Principal Client Success Specialist is a highly skilled subject matter expert, responsible for building and maintaining the client relationship to drive value for the client and increased lifetime value for the company. This role is responsible for multiple large-scale or complex (multi-service) contracts for complex or strategically important clients. As the primary post-sale point of contact for clients they drive client-facing activity through company’s Client Success Management Charters of Adoption, Expansion and Renewal. Acting as the clients’ trusted advisor this role helps the client realize value from their relationship with the organization and ensure the client’s relationship experience is a positive one. This role is required to work in partnership with sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal. What You'll Be Doing Key Responsibilities: Client Nurture / Relationship - Develops and maintains the relationship with client representatives to C-suite level, being recognized as the client’s ‘trusted advisor’. Acts as an escalation point for client issues which are not being resolved though standard process, facilitating a satisfactory client outcome with relevant resolver groups within the organization. Facilitates regular business reviews with the client. Adoption Charter - Ensures the client is aware of and is successfully adopting offer features and increasing their usage of services (as appropriate). Proactively helps the client to realize demonstrable value from the offers and meet their original business (procurement) objectives. Expansion Charter - Drives up-sell of existing offers/services and close the deals to achieve revenue targets. Identifies cross-sell opportunities (to extend company's footprint with the client) and facilitate engagement with Sales/GTM functions to engage the client on these opportunities. Renewal Charter - Demonstrates the value delivered by the organization throughout the lifetime of the contract and drive a successful and on-time renewal. Minimizes churn (client, revenue, service) at renewal and seek opportunities to drive up-sell / cross-sell as part of the renewal process. Client Success Practice - Be an active member of the Regional and Global CS Management practice (including adopting standard methodologies, platforms/tools, KPIs, best practice activity, sharing experiences with the community). Responsible for Data Quality Management within own client portfolio. Builds and maintains Client Success Management skills and operating knowledge. Builds and maintains an up-to-date knowledge of company offers. Knowledge and Attributes: Excellent interpersonal skills with the ability to develop and maintain solid stakeholder relationships up to Management level. Extended account planning and stakeholder mapping and management techniques. Ability to interpret a client’s business strategy / plans and understand opportunities for company solutions/services. Extended knowledge of company offers and services, including the core functionality and features, linkage within organization's service portfolio, pricing structures, client benefits. Ability to provide an external industry viewpoint (including industry insights, technology trends and competitor landscape) and to highlight company's expertise and differentiated offerings and position “partnership” offerings with the client. Extended sales skills (consultative selling and negotiation) with the ability to identify up-sell opportunities and close resulting deals. Ability to execute on-time renewals with minimum volume or price churn. Extended knowledge and understanding of IT service environment, service operations and ITIL practices. Extended understanding of company’s high-level operating model and the ability to develop and maintain relationships across relevant cross-functional teams. Extended understanding of company’s billing processes and client invoicing linked to contracted services. Extended understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations. Extended understanding of contracts and contract management; with the ability to maintain the contract, to discuss with the client and understand how to position as a value exchange. Academic Qualifications and Certifications: Bachelor’s degree or equivalent in information technology or sales or a related field. Certification and working knowledge of ITIL practices. Additional relevant vendor certifications are advantageous. Required Experience: Extended experience in a client-facing role in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) IT services environment. Demonstrable subject matter and services product expertise within sales and operations, Extended experience in a Managed Services and/or Outsourcing environment. Extended experience Account PandL lead for large managed services / IT outsourcing contracts in a recognized IT services company #GlobalDataCentersCareers Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA Job description: Project Planning, Management and Publishing Reports Task and Resource Management The Client Project Manager will be expected to create a project plan that details the project's objectives, release schedule, milestones, deliverables, and so on. Manage efficient project delivery and implementation to guarantee client satisfaction. Control the project operations to achieve corporate objectives. To ensure that the needs of the client are satisfied, track and monitor the project's progress. What You'll Be Doing Primary Responsibilities: Project management – Engages with stakeholders to deliver projects from original concept through final implementation. Project implementation – Ensure that all services contracted by client are delivered as per scope & timelines. People Management – Coordination with customer, third party vendor and internal teams for timely and successful completion of project acting as a single point of contact to the client. Coordinates activities of the project teams through task delegation, resource assignment and program management. Quality Management - Auditing the quality of Project implementation and take corrective action if required before handover to customer. Documentation and management of risks and issues. Manage efficient project delivery and implementation to guarantee client satisfaction. Project closure - Handover of projects to Operations and Application owner. Process adherence – Update reports/Project status to customer on timely basis. Audit - Audit of infra to be done post implementation and get customer agreements for project closures. Knowledge and Attributes: Sound knowledge on Project management especially in Data Center Projects. Knowledge of Mechanical, Electrical and Plumbing related (MEP) for DC Infrastructure is preferred to ensure delivery for Data Centers services. Experience on Infra Migration Projects from one location to another. Advanced project management skills, including the ability to plan, organize, and execute projects from initiation to completion. Project Planning and documentation of Project Management. Planning & sequencing of activities. Ability to establish strong relationships with internal stakeholders and external clients. Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately. Excellent written and verbal communication skills. Excellent team-building skills and ability to work in high-pressure environments. Advanced ability to manage urgent and complex tasks simultaneously. Passionate, strong initiative, self-driven with a commitment to succeed. Advanced influencing ability whilst taking a collaborative approach. Decisive with good attention to detail ability. Advanced ability to promote project services to both internal stakeholders and external clients. Excellent competency in project change management. Academic Qualifications and Certifications: Bachelor's degree or equivalent in business and / or project management or related field. Relevant project management certifications preferably PMP required. ITIL certification is beneficial. Soft Skills: Excellent Oral & written communication skills, event tracking, organize meeting, excel, outlook and data analytics without tools. Excellent Presentation skills Leadership skills Conflict management Knowledge of services and products offered and its scope. Tools To be Used: Microsoft Project –Gantt Chart, WBS, Resources Service Now – ITSM #GlobalDataCentersCareers Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less