Senior Sales Engineer

Role: Senior Sales Engineer

Experience Level: 3-7 Years

Location: Mumbai/Bangalore/Trivandrum

Role & Responsibilities:

As part of the core sales and GTM team of Quantiphi, you will be responsible for execution of end-to-end sales processes in a B2B environment.

Your responsibilities will include:

● Prepare and deliver technical presentations explaining products or services to customers and prospective customers

● Managing customer communication & relationships

● Engage & drive end-to-end pre-sales activities for business development for the company in the Data Science & Applied AI domain

● Ability to identify & prospect full range - Proficient in developing business collaterals based on latest developments in AI to showcase the potential of ML & AI for the enterprise

● Work with the team to identify and qualify business opportunities. Identify key customer technical objections and develop a strategy to resolve technical blockers.

● Work hands-on with customers to demonstrate and prototype Google Cloud product integrations incustomer/partner environments and manage the technical relationship with Google’s customers.

● Updated on industry trends, emerging technologies, and competitive landscape in the CCaaS domain.

● Leverage knowledge of leading CCaaS platforms (e.g., Genesys, NICE CXone, Five9, Amazon Connect) tocraft scalable and efficient solutions.

● Work in conjunction with the Solution Architects & Data Science teams to gather, analyze and prospect business problems to be solved using large volumes of quantitative and qualitative data and developof point of view to build a solution for the problems

Skills required:

You would be involved in the development of new business opportunities and value-added services which requiresa high level of creativity, learning potential and deep quantitative subject matter expertise and therefore self- driven individuals willing to learn on the go would be preferred.

● Degree in Business (BBA/BBM/MBA), Economics or Engineering

● Good communication , abstraction , analytical and presentation skills

● Experience of B2B sales , customer communication and relationship management

● Experience of channel sales partnership

● Exposure of cloud technologies like GCP, AWS, Azure etc

● Experience in presales, solutioning, or technical consulting for CCaaS solutions.

● In-depth knowledge of CCaaS platforms such as Genesys, NICE CXone, Five9, or Amazon Connect.

● Understanding of contact center operations, including IVR, ACD, omnichannel routing, WFM, andreporting.

● Experience and knowledge of critical phases of the sales process which includes requirement gathering, sales planning, solution scoping, proposal writing and presentation

● Data driven mindset. Your plans and actions are backed by not just gut feeling but also customer/industry/market research

● Knowledge and willingness to learn and apply emerging trends in business research, data science, Machine learning Artificial Intelligence, Cloud. Any Cloud Professional certification is good to have.

● Excellent aptitude in business analysis and awareness of quantitative analysis techniques

● Excellent communication (both written & verbal) & articulation skills (Mandatory)

● Strong team player and ability to collaborate with a cross functional team