Senior Quality Assurance Engineer

We believe that delivering exceptional customer experiences begins with trust in our platform. Our mission is to Drive Revenue Growth across the Customer Experience funnel, and quality is at the heart of that promise. As a Senior QA Engineer, you won’t just “test” things — you’ll be a quality advocate, ensuring that what we ship delights customers, scales reliably, and sets new standards for excellence.

You’ll help us build a future where automation, innovation, and continuous improvement drive customer success.

How You’ll Make an Impact:

• Drive quality from day one by participating in planning, design, and requirement reviews.
• Implement shift-left QA by integrating testing early in the development cycle.
• Mentor junior QA members and elevate the quality mindset across teams.
• Own test strategy, automation pipelines, regression cycles, and release quality.
• Collaborate deeply with developers, designers, and PMS to ship fast and right.

What You’ll Do:

• Design and maintain test cases across Web, Mobile, and API layers.
• Develop automation scripts using Selenium and Cypress.
• Create QA tooling (dashboards, scripts, utilities) that reduce manual effort and errors.
• Lead regression efforts and continuously optimise test cycles for speed and reliability.
• Collaborate with product, engineering, and design teams to deliver high-quality releases.
• Ensure consistent use of best practices and help evolve the QA playbook.

What You’ll Bring:

• 3–4 years of experience in both manual and automated testing.
• Strong command of Selenium, Cypress, and API testing tools like Postman.
• Strong coding/debugging skills in Java or JavaScript.
• Exposure to QA tooling or internal utilities development.
• Solid understanding of web, mobile, and API test strategies.
• Agile mindset, team player, and a proactive attitude toward building scalable QA systems.
• Agile mindset with a passion for mentoring and continuous improvement.
• Bonus: Knowledge of AI Assistant platforms or SaaS-based product testing.