Senior Executive - Technical - Media Solutions

Qube Cinema

5 - 10 years

0 Lacs

Delhi Delhi India

Posted:1 week ago| Platform:

Apply

Skills Required

support capture resolve software reporting networking troubleshooting storage networks network communication workflow

Work Mode

Remote

Job Type

Full Time

Job Description

he ideal applicant for this position should have strong technical skills, be good communicator, and pay close attention to detail. The field engineer should diagnose and address problems, also maintain customer relationships.

Field Engineer Responsibilities:

Prime responsibility of Engineer will be to install / configure / troubleshoot and support front end client systems in complex Broadcast IT setups
Work independently on client systems with guidance from superiors, must be capable to quickly analyse reported issue and act promptly for quick resolution or escalate to superiors
Receive support calls from customers, capture complete information about the issue and work to resolve or escalate to senior members
Must be committed to deliver technical support within time-sensitive environments for live TV broadcast sites and time critical applications, the engineer should quickly troubleshoot and diagnose issue over phone / remote / onsite / email for the systems presented to him
Must clearly communicate about the issue with customer and senior team members, regularly update complete details and developments of the case
Periodically update detail of systems and software installed at customer sites in the region
File and submit periodical tech call sheets, case status, expenses to reporting officer

Skills required:

Knowledge about Networking, IT Servers, Storages & Troubleshooting is required
5 to 10 years work experience is required
Experience managing on-premises servers, storage area networks (SAN), and network-attached storage (NAS) devices
Good command over Operating Systems (Windows & Linux)
Communication and interpersonal skills
Broadcast IT administration knowledge & Broadcast workflow knowledge
Knowledge of Avid Products and Avid Broadcast workflow is added advantage

More Jobs at Qube Cinema

Manager - Theatre Marketing

Jaipur, Delhi / NCR

2 - 7 yrs

INR 5 - 10 Lacs

Ad Sales Manager

Chandigarh, Kollam, Surat

2 - 7 yrs

INR 5 - 10 Lacs

Senior Product Manager

Chennai, Tamil Nadu, India

8 - 8 yrs

Salary: Not disclosed

Intern - Human Resources

Chennai

Experience: Not specified

INR 0 - 0 Lacs

Technical Manager – Mastering Operations

Chennai, Tamil Nadu, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.