SAP EWM Techno-Functional Business Systems Analyst

Job Title

Location

Experience

Job Summary

We are looking for a seasoned SAP EWM Techno-Functional Business Systems Analyst with strong real-world, on-site experience in warehouse operations and solution delivery. This role requires a deep understanding of both the functional and technical aspects of SAP Extended Warehouse Management (EWM), particularly in the inbound and outbound logistics execution space. The analyst will play a critical role in both production support (60%) and project implementation (40%) activities, contributing to the overall success of our global supply chain initiatives.

The ideal candidate has not only spent 5–7 years delivering solutions on-site but has also led or actively participated in solution design discussions, showing a clear ability to navigate complex logistics architectures. Given the offshore nature of this role, strong, concise communication skills are essential.

Key Responsibilities

• Resolve SAP EWM queue-related errors across shipping, serialization, labeling, and warehouse execution.

• Perform detailed root cause analyses and collaborate with developers to deploy sustainable fixes.

• Provide critical support coverage during U.S. CST mid-day hours to address time-sensitive production issues.

• Gather, document, and analyze business requirements; convert them into functional specifications.

• Participate in or lead cross-functional solution design discussions to support project and enhancement delivery.

• Work closely with Solution Architects and technical teams to develop solutions that meet operational and business goals.

• Maintain and regularly update functional documentation and knowledge bases.

Required Skills & Experience

• 7–10 years of hands-on experience with SAP EWM (production support + implementation).

• Strong understanding of EWM queues, serialization, labeling, and warehouse logistics execution processes.

• Proven experience supporting or delivering solutions in both inbound and outbound logistics, preferably with Oracle LC experience (or similar non-SAP transportation systems).

• Prior experience working on-site in warehouses or distribution centers for a minimum of 5–7 years.

• Demonstrated ability to lead or contribute meaningfully to complex solution design and architecture discussions.

• Strong troubleshooting skills with the ability to operate independently under pressure and meet critical SLAs.

• Excellent written and verbal communication skills tailored for an offshore role working with global stakeholders.

Preferred Qualifications

• Experience in high-volume distribution centers with diverse product categories.

• Ability to debug basic ABAP code to assist technical teams during issue resolution.

• Exposure to SAP ECC or S/4HANA in warehouse/distribution or supply chain domains.

• Experience interfacing SAP EWM with non-SAP transportation management systems (e.g., Oracle LC).