Job
Description
You are a skilled Salesforce CPQ (Configure, Price, Quote) Business Analyst who will be responsible for analyzing business requirements, designing solutions, and collaborating with stakeholders to optimize CPQ implementation and configuration within Salesforce. You will collaborate with stakeholders to gather, analyze, and document business requirements related to CPQ processes, pricing, product configurations, and quoting workflows. You will then translate these requirements into functional specifications, design CPQ solutions, and configure Salesforce CPQ to meet business needs while ensuring alignment with best practices and industry standards. Your role involves evaluating existing CPQ processes, identifying opportunities for optimization, efficiency gains, and automation, and leveraging Salesforce CPQ capabilities and features. You will configure and customize Salesforce CPQ, including price rules, discount schedules, product bundling, quote templates, and approval workflows to support complex pricing and quoting requirements. Collaboration with integration teams to design and implement integrations between Salesforce CPQ and other enterprise systems, such as CRM, ERP, and billing systems, is essential to ensure data consistency and seamless end-to-end processes. Providing training and support to end-users on Salesforce CPQ functionality, processes, and best practices is crucial for ensuring adoption and proficiency across the organization. You will be responsible for developing test plans, executing test cases, and performing quality assurance activities to validate CPQ configurations, ensuring accuracy, reliability, and compliance with business requirements. Additionally, you will create and maintain documentation, user guides, and training materials for Salesforce CPQ configurations, processes, and workflows. Managing change requests, assessing impacts, and coordinating with stakeholders to prioritize and implement changes to Salesforce CPQ configurations will be part of your responsibilities. Staying updated on Salesforce CPQ releases, updates, and industry trends is necessary to proactively identify opportunities for enhancements and improvements to CPQ processes and systems. Qualifications required for this role include a Bachelor's degree in business administration, information technology, or a related field, proven experience as a business analyst, consultant, or administrator focusing on Salesforce CPQ, and in-depth knowledge of Salesforce platform capabilities, particularly Salesforce CPQ. Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and Salesforce certifications are highly desirable. Experience with agile methodologies and project management practices is preferred, along with familiarity with sales, pricing, and quoting processes in industries such as manufacturing, technology, or telecommunications. Preferred skills include knowledge of Salesforce integration tools and techniques, familiarity with advanced Salesforce CPQ features, the ability to develop and maintain reports and dashboards in Salesforce for CPQ analytics and insights, experience with data migration and data management in Salesforce CPQ implementations, and strong project management skills.,