Sales Enablement Instructional Designer

Job Description

Key Responsibilities Design and develop interactive eLearning modules, certification assessments, and supporting materials aligned with adult learning principles. Collaborate with SMEs and product teams to gather content, ensure accuracy, and define learning objectives. Manage customer-facing LMS activities: learner registration, course enrollments, usage tracking, and Level 1 technical support. Coordinate instructor-led training events: handle registrations, schedule instructors, and prepare course materials. Administer certification programs, including exam access, credential fulfillment, and supplier portal maintenance. Maintain and improve content and operational processes based on feedback, performance metrics, and product updates. Ensure consistency across training deliverables, including branding, tone, accessibility, and quality standards. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please email us at AskHR@cloud.com for assistance. Show more Show less