Lead Product Manager

Job Description

We are seeking a Lead Product Manager to drive the product roadmap and strategy for our enterprise Observability Platform , with a strong focus on engaging and aligning priorities with our customers, technology partners, field, UX, and engineering teams. This role is critical in shaping the next-generation observability experience, enabling comprehensive, actionable insights and monitoring capabilities across cloud, on-premises, and hybrid Citrix infrastructure configurations . As the product lead for our Observability Platform, you will define the vision and lead cross-functional collaboration with engineering, UX, customers, technology partners, and field teams to deliver high-impact observability solutions that align with enterprise requirements and future trends in cloud and workspace delivery. Job Description/Responsibilities: Lead the product roadmap and strategy for our Observability Platform , enabling consistent monitoring, logging, and tracing capabilities across cloud, on-premises, and hybrid deployments . . Work closely with engineering, design, and quality teams to define requirements, manage prioritization, and ensure timely execution of observability features. Collaborate with customer success, sales engineering, and marketing to drive adoption, evangelize capabilities, and capture feedback on observability needs. Track market developments, conduct competitive analysis, and incorporate insights into strategic planning for observability tools and practices. Influence observability adoption and innovation across enterprise segments by aligning with modern monitoring, AIOps, and distributed tracing trends. Define and track product success metrics; leverage telemetry, customer feedback, and incident data for continuous improvement of the observability platform. Qualifications & Experience: 7+ years of experience in Product Management (or equivalent) in enterprise software, cloud platforms, or observability solutions. A University degree is mandatory (BE or B Tech preferred) and minimum 8 years of prior relevant experience; or Masters degree (MBA) with 6 years; or PhD with 3 years of experience. Experience working with observability platforms, monitoring solutions, or distributed tracing systems is highly desirable. Strong understanding of modern observability practices and monitoring technologies across cloud, on-premises, and hybrid environments . Proven ability to lead cross-functional teams and manage complex stakeholder relationships. Strong analytical mindset with experience in data-driven decision-making. Excellent communication and stakeholder management skills. Preferred Skills: Prior experience working with observability vendors like Datadog, New Relic, Dynatrace, or similar technology partners. Familiarity with OpenTelemetry, distributed tracing, log aggregation, and metrics collection pipelines. Deep customer empathy and the ability to translate technical monitoring needs into strategic product decisions. Experience launching observability solutions at scale in B2B enterprise environments.