Regional HR Head- Mumbai (AGM/GM)

"Sodexo promotes an inclusive and diverse workplace and encourages applications from individuals of all backgrounds."

Who we are

At Sodexo, we offer 100+ service solutions across diverse sectors—corporates, healthcare, education, manufacturing, and remote environments. From food & catering to facilities management and energy services, we enhance the quality of life for those we serve. Our inclusive, diverse, and equitable work environment empowers employees to thrive and make a meaningful impact. With a strong foundation in our values of Service Spirit, Team Spirit, and Spirit of Progress, working at Sodexo is more than just a job—it’s a chance to be part of something bigger.

Join us and act with purpose every day!

Role -

About the Role:

The position acts as a responsible business partner and ensures HR support towards meeting overall business goals of the region.

Key Result Areas & Responsibilities:

• Talent Acquisition - Accountable for high-volume recruitment for blue-collar roles (facility & food services) across the Mumbai region (9,000+ workforce), overseeing a team of 10–15 recruiters to ensure efficient talent acquisition and seamless demand fulfillment.

• Creating an ecosystem which enables quick ramp-up and ramp-down as per the business requirement and manpower budget
• Strengthen Sodexo’s employer brand through participation in industry and academic forums. Represent Sodexo in different forums / associations and maintain a relationship with different stake holders such as government authorities / client spoc and similar bodies for branding, image building and creation of a robust talent pool at all levels (blue / White )

• Talent Management & Development

  – Identify potential leaders, coordinate with the corporate team to develop talent pipelines. Ensure that the relevant inputs through L&D, on job training & orientation is given at all levels for achieving desired performance / outcome from business, operations and other support teams . Ability to identify skill / competencies required for developing internal talent .

• Employee Engagement & Retention

  – Enhance employee experience, implement engagement activities, and drive rewards & recognition initiatives.

• Client Relationship Management

  – Maintain strategic HR collaborations with clients for business continuity and showcasing best practices.

• Industrial Relations

  – Handle grievances, ensure harmonious work relations, manage union negotiations, and interface with statutory bodies. Maintain discipline at sites and base office to adhere to applicable labour laws and initiate suitable actions in case of indiscipline.

• Statutory Compliance & Payroll

  – Ensure adherence to applicable labour laws , timely adherence to statutory requirements such as minimum wage revisions , bonus , designing complaint salary structure for new business and guide relevant teams ( operations , business development, mobilization & HR ) on the initial and recurring compliance requirements without any compromise.

Strategic, Operational & Developmental Responsibilities:

• Support HR structure, business initiatives, and talent management at leadership levels.
• Ensure process compliance, drive employee relations, and oversee reporting & HR metrics.
• Participate in HR forums, knowledge sharing, and leadership development for regional HR teams.

Key Skills & Experience Required:

• MBA in HR with 14+ years of experience.

• Must have experience managing HR Business Patterning for a large frontline workforce of at least 5,000+ employees

  , ideally in the Facility Management or Services industry.
• Strong understanding of talent management, succession planning, and workforce development.
• Excellent relationship management, stakeholder influencing, and change management skills.
• Sound knowledge of HR compliance, governance, and labor laws.
• Demonstrated ability to partner with BD teams and represent HR with clients.
• High degree of agility and willingness to travel across India.
• Strong leadership, analytical, communication, and negotiation skills.

This role offers an opportunity to contribute directly to Sodexo’s growth journey by shaping a future-ready, engaged, and high-performing workforce.

Why SODEXO:

• Healthy Work-Life Balance

• Leadership Development

• Global Career Opportunities

• Cross-Functional Collaboration

• Inclusive Culture

• Competitive Compensation

• Comprehensive Health & Wellness Benefits

𝘋𝘪𝘴𝘤𝘭𝘢𝘪𝘮𝘦𝘳