WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.Proficiency in Windows 10/11 environments.Provide first-line support for desktops, laptops, Servers and mobile devices.Troubleshoot hardware and software issues.Respond to incidents via ticketing systems.Set up and configure new desktops, laptops, and peripherals.Perform routine system updates, patch management, and antivirus scans.Monitor system performance and proactively address issues.Maintain asset inventory and software license compliance.Report and escalate potential security threats.Install and update operating systems and business applications.Ability to diagnose and resolve technical issues efficiently.Supporting Outlook, Teams, OneDrive, and SharePoint.Experience with tools like TeamViewer, AnyDesk, or SCCM Remote Control.Knowledge of antivirus, firewalls, encryption, and endpoint protection.Ability to explain technical issues clearly to non-technical users.Staying current with evolving technologies and tools.Logical thinking and structured troubleshooting under pressure.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related field.

More Jobs at WNS

Assistant Manager - Risk Mgt

Mumbai Metropolitan Region

Experience: Not specified

Salary: Not disclosed

Lead Associate - Transactional Quality - Chennai - REF67718V

Chennai, Tamil Nadu, India

2 - 3 yrs

Salary: Not disclosed

REF60063V - Senior Associate - General Ledger (Record to Report) - US Shift - Mumbai - Thane

Mumbai Metropolitan Region

2 - 5 yrs

Salary: Not disclosed

Gurgaon - Walk In

Gurugram, Haryana, India

3 - 3 yrs

Salary: Not disclosed

Oracle EPM Consultant

Mumbai, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

WNS

RecommendedJobs for You

REF65622H - Desktop Support - Program Analyst (Mumbai)- EIT

WNS

Mumbai Metropolitan Region

REF65622H - Desktop Support - Program Analyst (Mumbai)- EIT

WNS

Mumbai Metropolitan Region

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

REF65622H - Desktop Support - Program Analyst (Mumbai)- EIT