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Quality call auditor & Training Specialist

1 - 2 years

2 - 3 Lacs

India

Posted:22 hours ago| Platform: Linkedin logo

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Skills Required

training technology recruitment auditing communication audits audit reports excel effectiveness onboarding documentation compliance support evaluation powerpoint

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title: Quality call auditor & Training Specialist

Company: Neuraleap Hire
Location: Remote/ Work from HomeSalary: ₹22,000 – ₹25,000 per monthExperience: 1 to 2 yearsJoining: Immediate

About The Role

Neuraleap Technology Group is seeking a proactive and detail-oriented Quality call auditor & Training Specialist to join our team. This role is ideal for someone who enjoys analysing HR and recruitment processes, auditing recruiter performance, and conducting training sessions to maintain quality and compliance.
You’ll be responsible for auditing recruitment calls and internal HR processes throughout the month, along with delivering structured training sessions for recruiters and new joiners. The role demands strong observation skills, excellent communication, and the ability to deliver feedback and improvement plans in a professional and constructive manner.If you're a self-starter who is confident with HR tools and passionate about maintaining standards through structured audits and training — we'd love to connect.

Key Responsibilities

  • Audit recruiter and candidate calls to evaluate communication quality, professionalism, and process adherence
  • Maintain audit reports and performance records using Excel and internal tools
  • Share feedback and improvement areas with recruiter’s post-audit
  • Conduct HR training sessions for new joiners and recruitment teams — once a month or as required
  • Develop and present training materials using PowerPoint
  • Monitor training effectiveness and propose refinements
  • Ensure HR processes like recruitment, onboarding, documentation, and compliance are followed
  • Collaborate with internal HR and recruitment teams to support overall quality control

What We’re Looking For

  • 1 to 2 years of experience in call auditing, HR operations, and training
  • Strong attention to detail and ability to analyse communication quality
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Excel and PowerPoint
  • Organized, deadline-driven, and capable of working independently
  • Comfortable with remote work setup
  • Immediate joiners only
If you’re looking to expand your HR career into a role that combines training with process quality and performance evaluation — apply now and be part of our growth-oriented, remote-friendly team!
Skills: communication,microsoft excel,powerpoint,call auditing,hr operations,qa auditor,recruitment,training,excel

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Neuraleap Technology Group
Neuraleap Technology Group

148 Jobs

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