1355 Quality Analysis Jobs - Page 10

Looking for Manager -QC , 12yrs of experience. Preferred only from Asbestos industries. To ensure that Quality of the product is to be maintained as per BIS norms. To ensure that Raw Material quality is to be maintained as per BIS Specifications and as per In house. To analyses and maintain the Rejections % below 2 %. To ensure that the Net loss % is to be maintained below 0.8%(Plan) & below 2.5% %. To maintain the BIS final Inspection (Finished goods) and coordinate with BIS Officials. To ensure that all pollutions emissions are within limits and coordinate with PCB officials. To ensure that proper maintenance of finished goods stocks. To check the machine parameters on daily basis. To coordinate with process and mechanical and electrical departments for smooth running of the plant. To coordinate with stores department for raw material procurement & stocks. To ensure that Daily Production Reports, Monthly Reports and Quality Reports are being maintained properly and regularly To ensure that only Quality Product is being dispatched at any time. To attend/arrange for the visits against the customer complaints within 1 week. To ensure data entry in ERP on daily basis. To organize Quality Circles and 5S activities/TPM activities. To conduct meeting with the Lab assistants and QC Testers as per schedules and educate them.. Desired Profile: Demonstrate good communication skill and proper-coordination with internal team, Customers, Suppliers /Vendors etc. Ensure Raw Material Quality, Safety and on-time Delivery of Product. Strong knowledge on raw material quality.

Production: 1.1 As per PTF , make day wise/weekly wise production plan,Inform to PI/SI for the plan,Circulate the soft copy to planner and seniors 1.2 Discuss with Seniors & QA person, Isolate failure batch, Implementation of cottection action with MOC, Do CAPA with QA person and submit report, Closing NCR in SAP 1.3 To resolve breakdowns in minimum time, Inform seniors, Make alternate arrangements, Guide PI/SI - for procedure, if in odd hours - coordinate with Eng. Team & resolve issue in person, Issue permit, do Entry & closing of SAP notification, to do CAPA with Eng. Team 1.4 Monitor BCT of bottleneck stages, Make action plans and discuss with seniors 1.5 To Prepare action plan to overcome changes & meet targets, Reschedule RM/PM, Seeking help from technical dept. & seniors 1.6 To Plan for rework in godown as per requirement, like lebelling, sealing, attending leakage 1.7 To Monitor the out put per shift. If any deviation discussion with PI/SI for action plan 1.8 To Monitor RM & PM stock in Physical/SAP on daily basis. Frequent follow up with planner for RM/PM items availability.. 1.9 To minimise Change over time, Conduct SMED with help of Maxpro+ team 1.10 To conduct performance and safety dialog,keep record and data entry 1.11 Take General plant rounds 2 times in day and filling checklist, Guide PI/SI for any abnormality to correct, Plant round with Seniors / Induction 1.12 Provide all the production data and communicate abnormalities & critical issues (if any) to HOD Quality: 2.1 Ensure on time receipt of results for SFG & FG, for any deviation resolve the problem 2.2 To Check logsheets and inform Operators related issues regarding batch failure and to execute reprocessing instructions received from Plant Incharge 2.3 To do logsheet checking,followup with operator for section,DCS operation , process parameter monitoring 2.4 To participate in RCA as and when requiredTo ensure best quality products are produced without any batch failure and to ensure compliance. Safety: To ensure Safest workplace and Safety in each operation of Plant and Ensure compliance with safety regulations and promote a safe working environment for all employees. Housekeeping & TQM: To ensure best housekeeping as per standards of 5S. Activity Involved in driving the TQM Culture in the plant. Manpower: To manage manpower and ensure efficient work from them. Responsible for yield improvement projects, cost optimization, reduction in breakdown, capacity utilization improvement, batch time cycle reduction, improvement in planning and working. Participation in DWM, 5S, AM, ensure ZLD and other parameters pertaining to operational efficiency.

Quality Analyst - RCM Accounts Receivable Job Summary: The Quality Analyst will be responsible for ensuring the highest standards of quality and compliance in healthcare services. This role involves analyzing data, identifying areas for improvement, providing feedback and implementing strategies to enhance patient care and operational efficiency. What you will do: Conduct regular audits and assessments of healthcare processes and services to ensure compliance with industry standards and regulations. Analyze data to identify trends, patterns, and areas for improvement and provide strategic solutions to optimize performance Collaborate with operation teams to develop and implement quality improvement initiatives. Provide training and support to staff on quality assurance practices and procedures. Prepare and present reports on quality findings and recommendations to management. Stay updated on the latest industry trends, regulations, and best practices in healthcare. Identify and address discrepancies to ensure accuracy Provide detailed feedback to enhance team performance Perform RCA & prepare CAPA Participate in process calibration to ensure standardization and quality. Maintain a minimum production involvement to support operational efficiency What you will need: Minimum of 3 years of experience in US Healthcare hospital billing & should be a quality analyst on paper. Strong analytical skills and proficiency in data analysis tools and software. Excellent communication and interpersonal skills. Ability to work independently and as part of a team Resourceful, excellent organization skills, and demonstrated ability to multi-task and meet deadlines. Detail-oriented with a strong commitment to accuracy and quality. What would be nice to have: Proficient in MS Office We are looking at Immediate joiners or those who can join us in 30 days- 60 days or less. If this role Interests you, please apply. We will connect with you if your profile qualifies the screening.

You will be joining Money Forward as a QA Engineer with a focus on improving quality across the HR Solutions Division (HRS) product line. The company has recently committed to a 10-year milestone aimed at enhancing product quality by appointing a renowned quality expert as the Chief Quality Officer (CQO) and establishing the CQO Office in 2023 to drive quality improvements company-wide. Your primary responsibility will be to oversee multiple HRS products from a holistic perspective and collaborate with the development team to implement quality enhancement activities such as API test automation, unit testing, integration testing, system testing, and quality analysis. You will lead the development and implementation of QA and automation strategies, ensuring adherence to new development processes like Agile. Key Responsibilities: - Develop and implement QA strategies for the HR Solution product line, Money Forward Cloud - Lead the introduction of API test automation for the HR Solution product line - Formulate test and automation strategies (e.g., Playwright) - Conduct code reviews and unit test reviews to ensure code quality - Analyze quality metrics and drive continuous quality improvement - Review functional and non-functional requirements and develop test cases accordingly Requirements: - Minimum 3 years of experience in software development as a developer or SDET - Proficiency in implementing test strategies and automated testing practices - Experience leading a team of testers or SDETs - Ability to promote advanced testing techniques proactively Language Requirement: - Business-level English proficiency (TOEIC 700 or above) Nice to Have: - Experience in enhancing development processes - Knowledge of architecture and refactoring - Familiarity with CI/CD environments - Conversational level of Japanese (recommended but not mandatory) Benefits: - Startup-like work environment and culture - Flexible work hours and hybrid work policy (WFH 2 days a week) - Various leave options (Casual, Earned, Sick leaves) - Maternity leave of up to 6 months - Casual dress code - Corporate health insurance for family members - Bi-annual performance reviews with potential salary increments - Global work environment - Well-equipped facilities including MacBook Pro, height-adjustable tables, and ergonomic chairs - Opportunities for business trips to Japan and Vietnam offices,

You are a dynamic Trainer & Quality Analyst with 2-3 years of experience in BPO Training & Quality, looking to join a team in Gurgaon. Your responsibilities will include conducting onboarding and process training for new hires, delivering refresher sessions, following SOPs, monitoring agent effectiveness, and ensuring compliance with quality standards. As a Quality Analyst, you will be monitoring inbound and outbound calls for compliance and quality standards, providing structured feedback to agents, sharing daily observations with the team, and reporting to the manager. You should have a strong command of Quality tools, knowledge in Video KYC norms, excellent communication and presentation skills, and proficiency in MS Office and call monitoring tools. The ideal candidate will have experience in Fintech/NBFC, a graduate degree, analytical and observation skills, ability to multitask in a fast-paced environment, and understanding of key BPO metrics. This is a full-time position with day shifts and 6 days working as per process requirements. To apply, share your resume at abhishek.kumar@bridgexcel.com with the subject line "Resume for Quality Analyst & Trainee" or drop your updated resume on +91 8448329712. Only relevant candidates will be contacted.,

You will be joining Sun Infraa Trends Pvt. Ltd., a renowned architectural and construction services company based in Tamil Nadu with over 25 years of experience. As a Purchase Engineer-Interiors, your primary responsibility will be to manage purchasing processes, handle purchase orders, and oversee purchasing activities. Your role will involve analyzing purchasing data, liaising with suppliers, and ensuring the efficient and cost-effective sourcing of materials. To excel in this role, you should hold a B.E. in Civil Engineering or a Diploma in Civil Engineering with a minimum of 3 years of experience in the field of Interiors procurement and purchase. You must possess strong vendor analyzing and negotiation skills, specifically in purchasing wooden products, kitchen products, and plywoods. Your ability to negotiate contract terms, assess the quality of purchased products, and understand the dynamics of the Interiors procurement industry will be crucial. Proficiency in Ms-Office and ERP systems is required, along with fluency in the Tamil language. The job location for this full-time on-site role is in Virudhunagar, situated next to Madurai District in Tamil Nadu. Join our team and contribute to crafting dream spaces for our elite clientele, ensuring each project reflects excellence in design and quality procurement practices.,

About The Role Job Title: SQ-Quality Analyst-Service Department/Group: Service Quality Location: Noida, Mumbai, Bangalore, Hyderabad Will Train Applicant(s): Yes About The Role Role and Responsibilities Manage and monitor operational activities related to successfully completing quality work (e.g., work plans/schedules, call monitoring, case files, productivity tracking and other quality reviews). Regularly conduct audits and participate in regular structured interventions. Ensure the team managed is calibrated on the requisite benchmark. Execute periodic projects having a direct linkage to improvement in productivity, increased throughput, and reduction in costs, improving quality and net promoter score. Develop and implement appropriate training related to quality policies, procedures and processes and other quality initiatives for various audiences (e.g., Quality CoE, Operations Leaders, Operations teams, etc.) Serve as the subject matter expert for quality management systems including the call monitoring and document management systems. Lead best practice sharing and learning sessions related to quality with quality analysts and quality subject matter experts. Host and conduct internal/external calibration calls with various audiences (e.g. Quality Analysts, Operations leaders). Actively measure, monitor, trend and report quality metrics to identify potential quality concerns. Prepare quality related reports on a designated frequency for operations team, CoE leadership, quality committee as required. Participate in stakeholder meetings to represent the quality function for the site managed. Experience as Call Centre agent handling customer and also experience in Call audits Keeping oneself updated with latest product/process by monthly self-call taking activity Preferred Skills Good listening skills Maintains a high level of professionalism Skilled in conflict management Ability to confidently facilitate team discussion on quality/COPC parameters Experience in coaching and leading employees Understanding and practical experience in effective coaching techniques Ability to continually support employees through individual development plans Time management, organizational talent and presentation skills Ability to deal with constant change positively and maintain high motivation Drives team engagement and actions through internal survey results and insights Help associates understand the performance bar and supports them to reach it Good listening and conversation skills Ability to confidently facilitate team discussion on quality/Weekly/ Monthly meets on parameters

To provide information, technical advice and support to all project team members on HSE related matters and to undertake regular review, inspections and audits to sustain the HSE standards in the project. Functional Relationships: Be an active member of site team and provide support and advice on HSE related matters. Actively participate in site-related HSE activities and involve other site team members. Being a subject matter expert, focus on continuous development and growth of business. Key Functional Areas Undertake duties as directed by the Operations Manager & City Senior Safety Lead. Ensure the Project Safety Plan is maintained and adopted on site. Undertake regular review of HSE performance in the project and work with site team to Ensure that HSE standards are communicated and followed on site. Conduct regular HSE inspections at the site and circulate the report. Recommend for improvements and provide corrective actions for implementations. Follow-up on timely closure of inspection points. Compile and submit monthly HSE Report at the end of each month to the Project Lead and keep track of all HSE statistical data. Establish and communicate site emergency plan and procedures and carry out Review and update at regular intervals. Maintain & assist the site team for the development of the project HS risk assessment. To establish the level of controls before work commences. Monitor that all visitors to the project have signed the site attendance/visitors register and are escorted at all times unless they have been formally inducted. Ensure any hazard/complaint raised related to HSE is properly investigated and rectified and closed and recorded on the Hazard Report Log. Maintain & monitor the inspection & test plan of all plant & equipment on site. Provide information, technical advice and support to construction teams on HSE related issues. Maintain & disseminate statistical information regarding incidents near misses and injuries to all concerned. Ensure that all incidents that occurred on site are reported in timely manners and provide necessary support to the site team on incident management. Participate on incident investigation with recommended action plan and timely closure to prevent reoccurrence. Maintain all necessary HSE documents as per process & standards. Provide timely & constructive feedback to project lead on competency level of HSE performance of contractors and vendors on site. Conduct and monitor site HSE training is required for all members on site. To ensure that all latest legislation, code of practices, standards and procedures are communicated to all concerned. Assist the site team to review HSE considerations for the selection of contractors, subcontractors, vendors, and suppliers. Facilitate possible HSE escalations to Operations Managers and City Senior Safety Lead before escalation from the client and maintain the client relationship. Ensure that team discipline is maintained at site

About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com About EssenceMediacom: A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Responsible for client serving and end to end campaign planning & management and driving strategic brand conversations Reporting of the role Reports to the Director on the business. 3 best things about the job: Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience. Gain category insights in the 2-wheeler segment. Grow your network and build planning skills across platforms within an agency committed to nurturing talent. Measures of success In three months, you would have: Earned client confidence through flawless implementation and being approachable Established strong internal relationships within functions for efficient navigation. In six months, you would have: Demonstrated hands-on knowledge and the ability to converse across platforms In 12 months, you would have: Independently lead and deliver campaign KPIs Responsibilities of the role: Ensure meticulous attention to detail and accuracy in all submissions. Be proficient with all industry and agency proprietary tools Oversee all aspects of client media campaigns across brands and media channels. Supervise and design media plans using relevant tools. Proactively offer client inputs and directions, ensuring responsiveness to client needs Extract insights through data mining & competitive analysis Initiate and drive quality analysis and cross-category case studies. Seamless execution, and reconciliations of all campaigns Anchor the conversations & build strong relations across SBUs Skills and Experience Minimum 7 years of experience , with last 1 year in a similar role. Possess inquisitiveness and a positive team player attitude. Demonstrate excellent communication, presentation and interpersonal skills Understand 360-degree mediums (offline & online) and their roles on client businesses, including media buying, planning, brand investments, and tool utilization. Ability to calmly multitask and take guidance in hours of need. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com About EssenceMediacom: A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Responsible for client serving and end to end campaign planning & management and driving strategic brand conversations Reporting of the role Reports to the Director on the business. 3 best things about the job: Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience. Gain category insights in the 2-wheeler segment. Grow your network and build planning skills across platforms within an agency committed to nurturing talent. Measures of success In three months, you would have: Earned client confidence through flawless implementation and being approachable Established strong internal relationships within functions for efficient navigation. In six months, you would have: Demonstrated hands-on knowledge and the ability to converse across platforms In 12 months, you would have: Independently lead and deliver campaign KPIs Responsibilities of the role: Ensure meticulous attention to detail and accuracy in all submissions. Be proficient with all industry and agency proprietary tools Oversee all aspects of client media campaigns across brands and media channels. Supervise and design media plans using relevant tools. Proactively offer client inputs and directions, ensuring responsiveness to client needs Extract insights through data mining & competitive analysis Initiate and drive quality analysis and cross-category case studies. Seamless execution, and reconciliations of all campaigns Anchor the conversations & build strong relations across SBUs Skills and Experience Minimum 7 years of experience , with last 1 year in a similar role. Possess inquisitiveness and a positive team player attitude. Demonstrate excellent communication, presentation and interpersonal skills Understand 360-degree mediums (offline & online) and their roles on client businesses, including media buying, planning, brand investments, and tool utilization. Ability to calmly multitask and take guidance in hours of need. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Ability to work well in a teamAdaptable and flexibleCommitment to qualityWritten and verbal communicationAgility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Record To Report - Accounting & Financial Reporting Standards Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements. What are we looking for Record To ReportAbility to work well in a teamCommitment to qualityWritten and verbal communicationAbility to manage multiple stakeholdersAbility to meet deadlines In this role you are required to identify and assess complex problems for area of responsibilityYou will need to create solutions in situations which requires an in-depth analysis/evaluation of variable factorsThis will require alignment to strategic direction set by senior management when establishing near-term goalsYour primary interaction will be with senior management at a client and/or within Accenture,involving matters that may require acceptance of an alternate approachSome latitude in decision-making is involved, you will act independently to determine methods and procedures on new assignmentsYou will need to flag risks to clients and Accenture stakeholders and propose action plans where neededYou will need to have an innovative mindset to identify improvement opportunities to optimize processes, decrease costs and increase client valueDecisions that you make in this role will have a major day to day impact on area of responsibilityYou will be managing medium - large sized teams and/or work efforts at a client or withinAccentureYou would require transformation mindset and eye for identifying automation/processimprovement opportunities. Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Schneider Electric India Pvt. Ltd. is looking for I2P Leader to join our dynamic team and embark on a rewarding career journey Vision: Leaders often have a clear vision or a sense of direction for their group or organization They set goals and objectives and inspire others to work toward a common purpose Decision-Making: Leaders are responsible for making important decisions that can impact the group's direction, success, and well-being They must consider information and input from various sources to make informed choices Communication: Effective communication is a critical leadership skill Leaders must convey their vision, expectations, and goals clearly to their team or followers They also need to be good listeners, open to feedback and ideas Inspiration: Leaders inspire and motivate others to perform at their best They lead by example and set high standards for themselves and their team Problem Solving: Leaders often face challenges and obstacles They must be adept at problem-solving, finding solutions to complex issues, and adapting to changing circumstances

": " About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPPs global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com About EssenceMediacom: A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the worlds best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy \u2014 built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Responsible for client serving and end to end campaign planning & management and driving strategic brand conversations Reporting of the role Reports to the Director on the business. 3 best things about the job: Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience. Gain category insights in the 2-wheeler segment. Grow your network and build planning skills across platforms within an agency committed to nurturing talent. Measures of success In three months, you would have: Earned client confidence through flawless implementation and being approachable Established strong internal relationships within functions for efficient navigation. In six months, you would have: Demonstrated hands-on knowledge and the ability to converse across platforms In 12 months, you would have: Independently lead and deliver campaign KPIs Responsibilities of the role: Ensure meticulous attention to detail and accuracy in all submissions. Be proficient with all industry and agency proprietary tools Oversee all aspects of client media campaigns across brands and media channels. Supervise and design media plans using relevant tools. Proactively offer client inputs and directions, ensuring responsiveness to client needs Extract insights through data mining & competitive analysis Initiate and drive quality analysis and cross-category case studies. Seamless execution, and reconciliations of all campaigns Anchor the conversations & build strong relations across SBUs Skills and Experience Minimum 7 years of experience , with last 1 year in a similar role. Possess inquisitiveness and a positive team player attitude. Demonstrate excellent communication, presentation and interpersonal skills Understand 360-degree mediums (offline & online) and their roles on client businesses, including media buying, planning, brand investments, and tool utilization. Ability to calmly multitask and take guidance in hours of need. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and were just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. \u202F\u202F WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why weve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Handle & qualify incoming leads from various portals & capturing customer details. Updating the lead status on CRM & LQS Meet daily targets for bookings, SQL conversions, & appointments. Prioritize, follow up, and update lead statuses in CRM/LQ Escalate HOT/WARM leads to Relationship Managers (RMs/SRMs). Coordinate with RMs for feedback and next steps. Share daily summary reports highlighting customer requirements. Basic Skills Required: Good Communication & Customer handling Skills CRM Knowledge Basic understanding of CRM or lead management tools Graduation in any stream 1+ year experience in telecalling, customer service, or sales is preferred

Roles and Responsibilities : Conduct phone call assessments for language, product and process for the sales agents. Conduct one on one and documented feedback sessions with the sales agents. Create action plans for sales agents based on the assessments. Conduct training classes on the process to ensure sales agents follow the company requirements while on a call. Prior experience in conducting RCAs for customer escalations. Coordinate and conduct meetings with the Quality team Conduct training for the Quality team to ensure the team is on the same page. Conduct calibrations for the Quality team to ensure minimal variation in Quality scores Projects handled as part of the Quality Team Process Work flow and Quality Check Manual Charted out the workflow to define each step of the process and created quality checks to ensure accurate documentation of the sales agents. Call Scripts Created call scripts for sales agents based on the best practise methods to ensure the information provided to the customers are accurate and per the company standards. Quality Form Design Created the quality form to capture the assessments of the Quality analysts. Customer Satisfaction Improvement Increased RCAs on DSAT rated services to narrow down the areas that required improvement from the sales agents. Insights shared with the training teams to ensure all agents are aware and updated on the requirements to avoid unhappy customers.. Interdepartmental Calibrations Coordinate and schedule product and process calibrations with the Sales and Quality Teams. Calibration reports were used to ensure all teams were on equal understanding about the product and the process. Why is this a great opportunity for the right candidate : Experienced founding team Great set of peers to work with Right to win - The founding team knows the business & its secrets inside out. We are starting with a significant head start and a precise plan of action Barriers to entry - This is a specialized play with natural barriers to entry, allowing for significant value creation for all equity holders Backed by marquee global investors Exposure to all aspects of company building - exposure to investors, fund-raising, decision making, building the team & culture All of the above perks of joining a high potential company very early, along with a competitive market salary

US Health and welfare Voice Exp Medical billing AR Call Quality analyst Call Monitoring International BPO Rotational Shifts 5 days working

Fullstack candidate Fullstack candidate Fullstack candidate Fullstack candidate Fullstack candidate Fullstack candidate Vision : Leaders often have a clear vision or a sense of direction for their group or organization. They set goals and objectives and inspire others to work toward a common purpose.Decision-Making : Leaders are responsible for making important decisions that can impact the group's direction, success, and well-being. They must consider information and input from various sources to make informed choices.Communication : Effective communication is a critical leadership skill. Leaders must convey their vision, expectations, and goals clearly to their team or followers. They also need to be good listeners, open to feedback and ideas.Inspiration : Leaders inspire and motivate others to perform at their best. They lead by example and set high standards for themselves and their team.Problem Solving : Leaders often face challenges and obstacles. They must be adept at problem-solving, finding solutions to complex issues, and adapting to changing circumstances.

Linux OS, Solaris Clustering, UNIX, Infrastructure Security - Server Security-2 Vision : Leaders often have a clear vision or a sense of direction for their group or organization. They set goals and objectives and inspire others to work toward a common purpose.Decision-Making : Leaders are responsible for making important decisions that can impact the group's direction, success, and well-being. They must consider information and input from various sources to make informed choices.Communication : Effective communication is a critical leadership skill. Leaders must convey their vision, expectations, and goals clearly to their team or followers. They also need to be good listeners, open to feedback and ideas.Inspiration : Leaders inspire and motivate others to perform at their best. They lead by example and set high standards for themselves and their team.Problem Solving : Leaders often face challenges and obstacles. They must be adept at problem-solving, finding solutions to complex issues, and adapting to changing circumstances.

Diploma/B.E./B.Tech in Polymer/ Mechanical Engineering 8–12 years in QC, technical marketing, or product development (PVC/plastic/piping) Strong in IS standards, communication, and analysis Willing to travel extensively CTC 10-12lpa Location Kolkata

Role & responsibilities * Creating and maintaining quality control processes, policies, and standards. * Tracking and analyzing quality control data to identify trends, root causes, and areas for improvement. * Supervising and mentoring quality control personnel, providing guidance and support. Working with various teams, departments, and stakeholders to align quality control efforts with business objectives. * Identifying opportunities to enhance product quality and production efficiency. * Maintaining accurate and up-to-date quality control documentation. Preferred candidate profile 10-15 years of experience in the valves/fittings industry, preferably with ADNOC, ARAMCO, KOC, etc.

eHealth Technologies is a prominent healthcare technology company dedicated to enhancing the delivery of life-changing care. With a proven track record since 2006, we have significantly reduced the time to treatment for millions of patients, earning the trust of leading healthcare systems, HIEs, and CROs across the United States. Our innovative technology and compassionate team streamline the collection, organization, and delivery of medical records, images, and pathology materials, ensuring that care teams have timely access to the necessary resources to facilitate their patients" swift recovery. As a member of the eHealth Technologies Operational Excellence team, you will play a crucial role in leading Quality Analysts across various functional areas. Your primary focus will be to uphold compliance with established processes, procedures, and regulatory standards, while fostering a culture of growth, well-being, and empowerment among team members. This position demands a customer-centric approach, exceptional organizational skills, and a commitment to upholding the company's core values. Your responsibilities will include overseeing Opex management, project execution, and compliance with HIPAA and internal data privacy/security protocols. You will be tasked with conducting audits, identifying areas for improvement, implementing corrective measures, and ensuring strict adherence to established business processes and regulations, particularly HIPAA guidelines. In addition, you will be responsible for driving Operational Excellence initiatives, managing Quality Assurance processes, and collaborating with other departments as needed. Your leadership and supervision duties will involve supporting the company's mission, vision, and values, participating in recruitment processes, hosting team activities, and providing ongoing feedback and recognition to team members. Furthermore, you will monitor individual performance, facilitate training opportunities, and develop performance reviews and goals for Quality Analysts to support their growth and development. Your role will also involve managing reporting activities, prioritizing workload progression, and addressing customer issues as they arise. To excel in this role, you should possess a high school diploma or GED, with a preference for a bachelor's degree in business or a related field. A minimum of two years of relevant experience is required, along with supervisory experience and familiarity with Six Sigma tools. Knowledge of HIPAA regulations, strong communication skills, attention to detail, and the ability to handle multiple tasks are essential for success in this position. In summary, as a key member of the eHealth Technologies team, you will contribute to the company's commitment to delivering exceptional healthcare solutions while upholding the highest standards of quality, compliance, and operational excellence.,

We are urgently hiring a Quality Analyst for US Voice Process . This role focuses on auditing customer interactions, Call auditing and monitoring, coaching agents for service improvement, and ensuring compliance with quality and customer service standards. The candidate must have a strong background in international voice processes with proven quality evaluation expertise. Key Responsibilities: Quality Monitoring & Evaluation Audit live and recorded inbound calls to assess customer interactions against quality benchmarks. Evaluate performance based on call handling skills, process adherence, compliance, and customer experience. Coaching & Feedback Deliver timely and actionable feedback to agents through one-on-one sessions. Partner with Team Leaders and Trainers to drive performance improvements and close skill gaps. Process Improvement & Compliance Identify trends, agent errors, and operational gaps based on audits. Recommend process and policy changes to enhance customer satisfaction and compliance. Ensure compliance with internal quality standards and regulatory requirements (e.g., HIPAA where applicable). Reporting & Analytics Maintain and share detailed quality audit reports, highlighting strengths, improvement areas, and action plans. Analyze quality scores, CSAT/NPS trends, and drive continuous improvement initiatives. Calibration Participate in regular calibration sessions with QA, Operations, and Client teams to ensure scoring consistency and alignment. Job Requirements: Education: Bachelor's Degree (Mandatory) Experience: Minimum 4+ years of total experience in an International Voice Process (US, UK, Australian, Canadian, or ANZ markets). Minimum 1+ year of experience specifically as a Quality Analyst/Auditor in an Inbound or outbound Voice Process . Skills: Excellent command over English (spoken and written). Strong knowledge of quality monitoring tools, call auditing frameworks, and contact center KPIs (AHT, CSAT, NPS, FCR, Quality Scores). Proficient with CRM systems, QA software, and reporting tools. High attention to detail, analytical thinking, and problem-solving skills. Ability to deliver constructive feedback and influence agent performance positively. Additional Requirements: Flexibility to work in rotational night shifts (Mandatory). Immediate joiners preferred. Strong understanding of customer service, compliance protocols, and quality standards. Interested Candidates can share your updated Cv to : anitha.c@sagilityhealth.com

We are looking for an experienced Quality Analyst with a strong background in the US Healthcare voice process, specifically in the Health and Welfare domain. The ideal candidate should have hands-on experience in monitoring, auditing, and providing feedback on calls to ensure process compliance and enhance customer experience. Key Responsibilities: Conduct daily call audits and evaluate the quality of calls handled by associates. Identify gaps in call handling, compliance, and process adherence. Provide actionable feedback and support to operations to improve performance. Analyze trends from audits and prepare quality reports and dashboards. Participate in calibration sessions with internal teams and clients. Assist in driving process improvement initiatives based on audit findings. Ensure compliance with HIPAA and other healthcare-related regulations. Support in the development of training content based on quality insights. Must-Have Requirements: Minimum 2 years of experience in International Voice Process within the US Healthcare Health and Welfare domain. In-depth understanding of US healthcare terminologies, benefit plans, and regulations. Prior experience as a Quality Analyst or similar role. Excellent communication and analytical skills. Proficiency in MS Excel and quality monitoring tools. Knowledge of quality frameworks such as Six Sigma (added advantage). Preferred Skills: Experience working in a BPO/KPO environment. Certified in Quality Management (optional). Exposure to client interactions and calibration calls

The Training Manager-Cross Sell COE in Turbo Cross Sell department holds the responsibility of overseeing Training Batch Certification and ensuring new agents" First month performance meets the business demands. The role involves preparing Sales Trainers for effective delivery by conducting orientation to sales process and products. This includes monitoring training sessions to provide valuable feedback and inputs, as well as developing individual coaching plans and refreshers for bottom quartile agents on the floor. The Training Manager is also accountable for structuring training plans to meet financial objectives, conducting exercise sessions for new and current sales employees, updating and maintaining knowledge articles, and tracking their usage. Additionally, the role involves developing effective tools and rebuttals based on Training Needs Identification from Quality Teams. The ideal candidate for this position should possess a Bachelor's degree in BA, BCom, BSc, BBA, BCA, BE, BTech, or any other graduate qualification. The expected experience level for this role is Senior Level with 10-18 years of relevant experience. The Training Manager is expected to be proactive, detail-oriented, and possess strong leadership skills to effectively manage the training calendar, drive performance improvements, and contribute to the overall success of the Turbo Cross Sell department.,