1193 Quality Analysis Jobs - Page 9

About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud™ combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (I&P) with Experience Enhancers™ that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios™ tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visit www.agilysys.com. Mode: Work from Office Responsibilities Understand and review of requirements, specifications and technical design documents to come up with comprehensive well-structured test scenarios and test cases. Design, develop and execute automation scripts using open source tools. Perform different test like functional, regression, installation, integration, database, migration, upgrade, and compatibility. Identify, record and track bugs to closure. Collaborate with cross product teams and understand cross product integration to develop scripts. Collaborate with product/program management, development/QA peers to ensure complete test coverage. Requirements Bachelor’s degree with 1-5 years of experience in the field of software manual testing. Hands-on experience in test scenarios/cases preparation, reporting defects in tool, preparing flow based testing documents, integration flow documents. Hands-on experience in Functional, Database, Integration, Installation, Migration, Upgrade, Compatibility testing. Exhibit a strong passion towards software testing and has the zeal to learn new skills. Strong communication skills (verbal and written) and ability to work with corporate stakeholders as well and technical experts. Experience in Core Java programming, TestNG, Maven, Jenkins is a plus Other Desired Experience Good Exposure with Hospitality Domain is a Plus

Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 6 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Role: Quality Analyst (QA) Job Location: Kolkata Client: Oxygen Open Positions: 15 Experience Required: 1-2 years Process: International Voice Process Work Days: 5 days a week Shifts: Rotational Transport: Two-way cab facility Notice Period: 15 to 30 days Education: Graduate Role Overview As a Quality Analyst, you will be responsible for evaluating customer interactions to ensure service quality, compliance with client standards, and operational excellence. This role involves monitoring calls and other contact channels, collaborating with multiple teams, and providing insights for continuous improvement. Key Responsibilities Monitor, evaluate, and audit a sampling of inbound and outbound calls, as well as other contact channels like chat and email. Assess call quality covering: Procedures coverage Co-pay information Network status of doctors (in-network vs. out-of-network) Plan benefits Handling sensitive member interactions (e.g., chronic conditions, recent bereavements) Meet productivity targets (e.g. number of calls audited per month). Report evaluation results to stakeholders including Quality Leadership, Delivery Teams, Clients, and Account Management. Participate in calibration and call listening sessions with quality staff, delivery, and clients to ensure consistency in quality scoring and best practices. Take part in internal quality audits to identify process gaps and recommend improvements. Maintain strong program knowledge of client products, services, and process strategies. Contribute to maintaining documentation such as forms and legends. Support managements focus on key drivers and operational metrics to achieve balanced scorecard and profitability goals. Participate in quality task forces and maintain phone time as applicable to stay updated on program changes. Required Skills and Knowledge Strong attention to detail. Self-starter with a sense of urgency; works well under pressure. Ability to multitask and meet timelines for deliverables. Proficient in Microsoft Office (Excel, Word, PowerPoint). Excellent communication skillsboth written and verbal. Additional Details Open to diversity candidatesanyone can apply. Rotational shifts with two-way cab facility provided. International voice process exposure preferred.

Skill required: Digital Inside Sales - Inside Sales Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(Domestic) - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Need Quality Audit experience for sales processThe team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles for a voice process What are we looking for Quality AuditingQuality Assurance (QA)Ability to perform under pressureAdaptable and flexibleProblem-solving skillsAgility for quick learningWritten and verbal communicationQuality Management, design Audit framework, call calibration Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Job Title: Quality Analyst Aviation Process (BPO) Location: Noida Department: Quality Employment Type: Full-Time Shift: Rotational / As per process requirement Job Summary: We are looking for a detail-oriented and experienced Quality Analyst with an aviation background to monitor, evaluate, and improve the performance of customer service associates handling airline-related processes. The ideal candidate will possess in- depth knowledge of aviation customer service and demonstrate strong analytical and communication skills suited to a fast-paced BPO environment. Key Responsibilities: ¢ Monitor calls, chats, and emails related to aviation processes (e.g., reservations, check-in, baggage, ticketing, etc.) to ensure quality standards. Evaluate agent performance against quality guidelines, SLAs, and client-specic KPIs. Provide constructive feedback and coaching to agents for continuous improvement. ¢ ¢ Identify trends, root causes, and areas of improvement through quality audits. Collaborate with Training and Operations teams to develop and implement corrective action plans. ¢ ¢ ¢ ¢ Prepare and present quality reports, dashboards, and RCA documentation to stakeholders. Participate in calibration sessions with clients and internal teams to ensure scoring consistency. Recommend process improvements based on QA insights and customer feedback. Ensure compliance with process guidelines, policies, and aviation service protocols. Candidate Prole: ¢ ¢ Education: Graduate in any stream (aviation/travel & tourism certication preferred). Experience: o 2+ years in aviation industry (cabin crew, ground sta, customer service, etc.). o 1+ year in a Quality Analyst or Quality Monitoring role in a BPO setup preferred. ¢ Sound understanding of airline processes and customer experience expectations. ¢ ¢ ¢ ¢ Procient in GDS tools (Amadeus, Galileo, Sabre) is a plus. Strong analytical, observation, and documentation skills. Excellent verbal and written communication. Familiarity with quality tools, scoring mechanisms, and QA dashboards. Preferred Skills: ¢ ¢ ¢ Exposure to international airline processes or customer service. Knowledge of quality frameworks like Six Sigma, COPC (added advantage). Procient in MS Excel, PowerPoint, and QA monitoring tools. Compensation: As per company standard

KIMS HOSPITAL & SURGICAL CENTER is looking for TRAINEE - KIMS - NLR to join our dynamic team and embark on a rewarding career journey Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow

KIMS HOSPITAL & SURGICAL CENTER is looking for TRAINEE-KIMS to join our dynamic team and embark on a rewarding career journey Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow

Greetings from WIPRO, We are hiring experienced candidates in Quality Analyst/Auditor Role: The purpose of this role is to conduct audits to ensure quality compliance within the account. Responsibilities: Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes. Behavioral Competencies: Project Management Skills Analytical Skills Execution Excellence Passion for results Stakeholder Management Specifications: Excellent English communication Work location- Hyderabad Work from Office role. Should be flexible to work in rotational shifts Qualification- Any graduate Level- L2 Need immediate joiners Working days- 5 Days a week with 2 days of week off. Documents required : Updated Resume with photograph attached Govt. ID proof with updated photograph Previous/Current organization last 3 months Pay slips. All previous & recent organizations offer & experience letters. Provisional certificate of highest qualification issued by University (Graduation/ Post Graduation) Thanks & Regards, Wipro TA Team

Responsibilities: * Lead quality initiatives * Ensure compliance with standards * Analyze product performance * Collaborate with cross-functional teams * Monitor quality metrics

Ensure raw material, packing material, in-process & finished products are inline with specification & coordinate with resp depts. Ensure final product is as per customer requirement & on time delivery with Test report Support 5S system Required Candidate profile 10+ Yrs exp with a chemical company & holding Green Belt/Black Belt in Six Sigma preferred.

2-5 years work experience in a corporate environment in a technical role within the chemical industry, ideally in a multinational environment. Proficiency in Microsoft Office Suite Word, Excel, Outlook & ERP system. B.Sc Chemistry

Role & responsibilities Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a quality analyst on papers. Strong command on Bengali/Hindi/Tamil/Telgu/Marathi/Gujarati/Kannada/Malyalam Bengali Proficient in MS Office. Excellent analytical and listening skills.

Gold & Diamon manufacturing Company is hiring quality checke in Ankurhati howarh Minimum 3 years Experience in quality checking Must be from studded jewellery sector Ensure adherence to quality standers and inspect final product Salary 35000/-

Company Name : Light & Shade Electricals Pvt Ltd. Job Description: We are seeking a motivated and detail-oriented QC Intern to support our Quality Control department in ensuring product quality in electric switch and socket manufacturing. Key Responsibilities: Assist in inspecting raw materials and finished products. Support quality testing and reporting as per standard procedures. Help maintain QC records and documentation. Coordinate with the production and R&D teams for quality-related concerns. Learn and support implementation of ISO or BIS standards in manufacturing. Eligibility: Diploma/Degree in Electrical Engineering or similar field. Freshers or final-year students can apply. (fulltime Job offered If Candidate is suitable) Strong interest in quality processes and product testing. Location: Sativali, Vasai ( East) 401208 Internship Duration : 3-6 months. Stipend : 3k to 5K Office Time : 9.15 am to 05.45 pm ( Monday To Saturday) Pickup & Drop Facility From Vasai Station. Male /Female both can apply. Candidates from Western Line Only ( Between Church gate To Virar ) Interested candidates share updated resume with job title on WhatsApp or call - 89562 71906 or email at hr@lishaswitches.com.

Approval, issue, control and updating of QMS documents, Decide schedule of internal quality Audit.(IATF+EHS), Verification implementation of IATF-16949:2016 EHS in the organization Knowledge of TPM, IATF, OSHAS, 6 sigma, manufacturing process, SAP, Required Candidate profile Must have experience in BE/B. Tech from Rubber Compounding. with Management Representative (MR),Improvement in integrated management system, ISO, TS16949 system, manage APQP projects PPAP preparation

Paintshop quality Improvement.Paintshop PPM Reduction. Paint Shop Process & System related Documents. Process & Product Audit. IQPR analysis.Daily production monitoring &follow up customer’sfeedback.

Maintain quality policy & achieve quality objectives of the company. Ensuring that the teams adhere to all the quality standards & procedures. Preparation of control plan, FMEA, PPAP for the new & existing components. Required Candidate profile Reviewing quality assurance procedures, inspection manuals & inspection report as per the standards. Experienced in developing procedures and standards for business excellence.

Plant Quality – MQC Plant Quality - RQC & Customer QA Quality Assurance Customer Quality Incoming Quality Proficiency in quality standards (IATF 16949: 2016, ISO 9001:2015, 6 Core Tools etc.) Internal audit, Process and Product audit

Conducting laboratory tests and experiments, following established procedures and protocols. Analyzing samples and interpreting data, and recording and reporting results. Maintaining laboratory equipment and ensuring it is in good working order. Developing and validating new laboratory methods and procedures. Collaborating with other scientists and technicians to conduct research and develop new products or processes. Conducting quality control tests to ensure compliance with established standards and specifications. Identifying and resolving technical problems, and proposing solutions to improve laboratory operations. Ensuring compliance with safety regulations and laboratory protocols. Writing technical reports and presenting findings to colleagues or clients. Good analytical and problem-solving skills. Strong attention to detail and ability to maintain accurate records.

Location: Bangalore CTC: 6 LPA We are hiring Quality Analysts with a background in International BPO Voice Process . Eligibility: Minimum 1 year of experience as a QA in BPO (Voice) Strong analytical skills and knowledge of quality metrics Graduates preferred , undergraduates eligible with relevant experience Key Responsibilities: Monitor calls and evaluate agent performance Provide actionable feedback and drive quality improvements Maintain QA reports and support process audits

Handling Quality Inspection, inward Quality, incoming / sampling inspection, SMT process,knowledge about CAPA, 8D reports, 7QC tool, supplier quality, SAP knowledge, , component knowledge, sampling plan, report analysis, supplier rating/evaluation Required Candidate profile Knowledge of electronic components,electrical network, Wave soldering process, ISO/Supplier audit handling, component packing, technical documents, internal calibration, sampling insection process

Role & responsibilities: Develop & Implement Quality Systems: Establish and maintain Good Manufacturing Practices (GMP in production. Ensure adherence to ISO, FCO 1985 or other industry-specific standards. 2. Regulatory Compliance & Documentation: Maintain SOPs, work instructions, and quality manuals. Ensure compliance with local and international agricultural regulations. 3. Supplier & Raw Material Quality Control: Conduct supplier audits and verify incoming raw materials for quality. Approve suppliers based on quality and safety standards. 4. Process Monitoring & Continuous Improvement: Identify process deviations and implement corrective actions. Conduct risk assessments and root cause analysis for quality issues. 5. Training & Awareness: Train employees on quality control procedures and best practices. Conduct internal audits to evaluate compliance. 6. Inspection & Testing: Perform physical, chemical testing on raw materials, in-process, Packaging material and final products. Use lab instruments (e.g., AAS, spectrophotometers, moisture analyzers, pH meters) to assess quality. 7. Sampling & Analysis: Implement statistical quality control methods (SPC) for monitoring trends. Conduct sensory evaluations for taste, texture, and appearance (for consumable agricultural products). 8. Non-Conformance & CAPA Implementation: Investigate customer complaints and non-conformities. Implement Corrective and Preventive Actions (CAPA) to address recurring issues. 9. Product Release & Traceability: Approve batches before dispatch based on quality parameters. Maintain batch records for traceability in case of recalls. Preferred candidate profile: Qualifications & Skills Required: Education: Masters degree in agriculture, Food Technology, Chemistry (organic/inorganic) , Metallurgy or a related field. Experience: 2–5 years of experience in QA/QC within the agriculture, food processing, or agrochemical sector. Technical Skills: Knowledge of GAP, GMP, FCO, ISO 9001:2015, and other relevant standards. Experience in laboratory testing methods and data analysis. Familiarity with ERP systems for quality documentation. Soft Skills: Strong analytical and problem-solving abilities. Effective communication and teamwork skills. Attention to detail and proactive approach to quality improvements. Additional Requirements: Willingness to work in shifts.

Inspections and risk assessments of work places, sites, etc and actively pointing out the how-to on SHEQ and prevention of risks to employees. Incident Accident investigation. Implementing and monitoring the compliance with SHEQ policy, processes and procedures. Supporting SHEQ Manager all-round and following up of his/her instructions. Striving for continuous improvement towards own performance and that of department Being an ambassador of Sarens towards (future) clients, suppliers, other third parties and internally

Role & responsibilities Customer approval works (ISIR) Customer quality response and analysis work Preparation of inspection standards and agreements Analysis of Field Claim Quality control work for suppliers Preferred candidate profile Experience in the automotive components industries Experience and knowledge in Quality/Development

Eight Audio International Pvt Ltd is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team Role: Providing support to dealers and customers via WhatsApp and calls. Responsibilities: Handling queries, providing technical assistance, and ensuring customer satisfaction.