Roles And Responsibilities- 1. Analyze and solve customer queries through calls. 2. Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead. 3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately. 4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers. 5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction. 6. Provide splendid customer services to customers in a friendly and courteous manner at all times. 7. Have sufficient knowledge about the products and services and respond to all inquiries accordingly. 8. Think creatively and make innovative suggestions that improve operational efficiency, effectiveness, internal controls or customer service. Whatsapp your resume to Neeraj@8285244315 for more details. Required Candidate Profile- 1. Should possess excellent verbal and written communication skills. 2. Should be customer oriented and team 3. Freshers/Experienced can apply(0-3 yrs). 4. Work Location: Candor Tech Space, Noida Sector 135(Delhi NCR) 5 Candidates should be okay with the Work from Office role. 6. Should be comfortable with night shifts. 7. UG/Graduate/PG can apply(UG fresher not eligible). Whatsapp your resume to Neeraj@8285244315 for more details. Perks and Benefits Salary Range- 3.5 LPA to 4.2 LPA + Variables based on performance Medicare Facility(free online consultation with Doc) Working Model : 24*7 (work from Office) Location : Noida Sector 135 Free pick up and drop facility will be provided within 35 Kms range.

Role & Responsibilities Business Solution is a dedicated business-to-business sales channel serving customers in the Business space. Inbound/Web, LPOS and Revenue Assurance for Sales, Order Entry and Loyalty and Retention. Performing outbound calling to new and existing customers offering telecommunications products and services. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about. Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending. Simultaneously navigating through multiple systems and tools while interacting with customers. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Required Candidate Profile:- Qualification : UG, Graduate, Post Graduates can apply Minimum 1 yr of experience is required in Inside sales/B2B Sales/Outbound Sales(B2C). Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Perks and Benefits:- Salary: Upto 4.75 LPA(36k inhand) Medicare Facility(free online consultation with Doc) Free pick up and drop facility will be provided within 35 Kms range

Job Location :- Noida Sector 135 Walk in Date - 10th May 2025 Walk-in Time - 11.00 AM to 4 PM IST Walk-in Venue - UG Floor, Tower 6, Candor Techspace, Noida Sector 135, Uttar Pradesh. Role & responsibilities Performing inbound calls from wire transfer customers and agents. Take 50-150 calls per day and process transactions totaling tens of thousands of dollars everyday. Answer a wide range of inquiries and solve a wide range of customer service issues and problems. This job has a highly regimented schedule and requires a full day of assisting customers on the phone. Strong customer service skills including diplomacy and the art of diffusing tense situations are required. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Show good oral and written skills for call escalation via call sheet completion or call escalation. Preferred candidate profile Educational Qualification: Any Graduate Work Experience : Minimum 6 months of experience in customer service in financial /banking voice process Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Ability to model the incorporate value of respect, courage, passion, teamwork and integrity. Working Model : 24*7 (work from Office) Perks and benefits Salary Range- Upto 3,00,000- 475200 Medicare Facility(free online consultation with Doc) Location : Noida Sector 135 Free pick up and drop facility will be provided within 35 Kms

Walk in Date - 3rd May 2025 Walk-in Time - 11 AM- 4 PM IST Walk-in Venue - Telus International, UG Floor, Tower 6, Candor Techspace, Noida Sec 135, Uttar Pradesh Role & responsibilities 1. Analyze and solve customer queries through calls. 2. Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead. 3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately. 4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers. 5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction. 6. Provide splendid customer services to customers in a friendly and courteous manner at all times. 7. Have sufficient knowledge about the products and services and respond to all inquiries accordingly. 8. Think creatively and make innovative suggestions that improve operational efficiency, effectiveness, internal controls or customer service. Preferred candidate profile 1. Should possess excellent verbal and written communication skills. 2. Should be customer oriented and team 3. Freshers & Results awaited can apply 4. Work Location: Candor Tech Space, Noida Sector 135(Delhi NCR) 5 Candidates should be okay with the Work from Office role. 6. Should be comfortable with night shifts. 7 Graduate/PG can apply(UG fresher not eligible). Perks and benefits 1. Annual Package would upto 3.2 2. Cab Facilities. 3. Medicare Facility(free online consultation with Doc)

Job Location :- Noida Sector 135 Walk in Date - Saturday 10th May Walk-in Time - 11Am - 4 PM IST Walk-in Venue - UG Floor, Tower 6, Candor Techspace, Noida Sector 135, Uttar Pradesh. , Role & responsibilities Should be handling multiple chats 2-3 at the same time Answer a wide range of inquiries and solve a wide range of customer service issues and problems. This job has a highly regimented schedule and requires a full day of assisting customers.. Strong customer service skills including diplomacy and the art of diffusing tense situations are required. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Show good oral and written skills for call escalation via call sheet completion or call escalation. Preferred candidate profile Educational Qualification: Any management Graduate Work Experience : Minimum 6 months of experience in customer service in financial /banking non voice process (International BPO Only) Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Ability to model the incorporate value of respect, courage, passion, teamwork and integrity. Working Model : 24*7 (work from Office) Perks and benefits Salary Range- Upto 3.43LPA Medicare Facility(free online consultation with Doc) Location : Noida Sector 135 Free pick up and drop facility will be provided within 35 Kms

Responsibilities Build services and platform which power TD AI Understand, follow and contribute to TD AI's standards for the software development life cycle Build frontend interfaces for our new products & optimize user experience in our vast product suite Work closely with product and tech team to deliver efficient, maintainable and unit tested software Contribute to the architecture and design of new and existing systems Collaborate with product & business teams to understand customer journeys and solve problems that help TD AI grow. Elevate the skills of the team through technical mentorship Own a functional area from product conception to delivery including the documentation, code quality, UT coverage, etc Participate in of code reviews, writing tech specs, and collaborating closely with other people. Requirements Strong problem solving skills and are a fast learner Good knowledge of data structures and algorithms At least 2+ years of experience working in front-end development At least experience 2-3+ years experience in React+TypeScript and have strong hold on low level programming/syntax in JavaScript. Experience working on Redux / Vue / Angular is a plus. At least 2+ years of experience contributing to the system design or architecture (architecture, design patterns, reliability and scaling) of new and current systems Understanding of web bundling tools like webpack and vite. Knowledge of object oriented architecture & design patterns and have extensively worked on implementing them A team player and should be able to give and receive constructive feedback Exposure to frameworks and libraries like t hree.js , konva.js and antd is a plus. A passion for learning new technologies to deliver exceptional products. Benefits Work with a world class team working on a very forward looking problem. Competitive salaries. Medical/Health insurance for the self & family A reward system that recognizes your hard work and achievements. Get ready for surprise gifts whenever you perform exceptionally Open culture Work accessories and a great work location Hybrid mode & Flexible Timings Good snacks, games, and a cool office to make you feel like home Frequent office parties to develop bond between colleagues Events & Hackathons with exciting prizes

I hope this email finds you well! We have an opening for IT Support Specialist Sr. at Telus Digital, Gandhinagar, Gujarat. Please find below the key responsibilities, qualifications, and expectations for this role, we believe your background and experience align well with what we're looking for, and we'd love for you to review it in detail. Job Description: Role: IT Support Specialist Sr. Work Location: Gift City, Gandhinagar Working Mode: 5 days Work from office Shift Timings: Rotational Flexible Shift (including Night shift) Position Overview: The Desktop EUC Support Specialist is responsible to provide first line support to internal and external clients, administration staff, and EUC specialists in assisting them with additional hardware and software requirements and making sure that the systems are working properly according to company standards. Roles and Responsibilities: This resource is responsible for providing technical support to both operations and staff, always looking for continuous improvement in the processes established, and is also responsible for ensuring the availability of computing resources to the organization. Provide technical support to the various technological platforms of the company (hardware, software) and implementing security policies, ensuring connectivity systems, patching, coordinate and monitor the implementation of best practices and support projects, support the area of technology in the development and operation of accounts, among others Physical and Remote Support To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. Respond to inquiries from internal clients and help them resolve any hardware or software problems. Support users in the use of computer equipment by providing necessary training and advice. To perform changes on distro lists and organizational units within G-suite To complete updates, patches, and software deployments. To perform VLAN Changes Serve as the main POC for any IT related activities happening in the site or sites under their scope Keep adequate IT Asset management controls for the assets under their responsibility. About Telus Digital: Telus Digital is the operating name of Telus International Inc., a Canadian technology company. TELUS (NYSE & TSX: TIXT) designs, builds, and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The companys services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS's integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation, and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS partners with brands across strategic industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality. TELUS's unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. Since 2007, the company has positively impacted the lives of more than 1.2 million citizens around the world, building stronger communities and helping those in need through large-scale volunteer events and charitable giving. Five TELUS Community Boards have provided $5.1 million in funding to grassroots charitable organizations since 2011. TELUS India is a leading India-based provider of digitally-enabled customer experience and business process solutions and a proud member of the TELUS International family. Today, TELUS India has four sites -- two in Noida and one in Bengaluru, and one we are in process of setting up our shared service center in Gandhinagar. Learn more at: www.telusdigital.com If the role resonates with you and you would like to proceed further, please share with me your updated resume with below details : Role Name Email ID Number Alternate Number Gender Married (Yes / No) Total Exp (in Years) Relevant Exp (in Years) Current Employer Designation Notice Period Current Shift Time: Reason for Change CCTC (Fixed) + Variable ECTC (Fixed) Current Location Hometown Location Comfortable with Job location: Current Interviews: Current Offers: Highest Edu: Any Certifications: Comfortable with job shift timings: Interview availability (Video): Looking forward to hearing from you

*TELUS is Hiring Outbound Sales & Inbound Sales!* We are looking for dynamic professionals to join our Outbound/Inbound Sales team. If you have a passion for sales, Upselling and collections, this is your opportunity to grow with us! Eligibility Criteria: Minimum 1 year of Sales, Upselling & Collection experience Strong communication skills Graduates & undergraduates may apply Employment gap should not exceed 6 months Job Details: 5 working days, 2 days off 24/7 rotational shifts Salary - 34,000 - 36,000 in-hand + lucrative incentives Both-way cab facility available Job Location: Noida and Gurgaon Selection Process: HR Interview VNA Assessment Operations Round Limited openings – Immediate joining! Regards, Shivam Kaushik *8447149970* Human Resource Telus Digital

Role & Responsibilities Works with customers on call or Chat (Back office) to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile Need minimum 1 yr of experience in internet troubleshooting in BPO Industry. Ability to multitask in a Microsoft Windows environment and utilize multiple programs for troubleshooting Have worked on ISP, Internet & Wi-Fi Related, Router & Modem Connectivity Issues Educational Qualification :Any Graduate, Post Graduate can apply Freshers with Graduation can apply for voice role Excellent communication in English. Comfortable working with 24*7 Environment Job Location - Sector 135 Noida (Work from Office) Perks and Benefits Salary: Upto 3.75 LPA Both side cab facilities (Upto 35 kms from office location) Medical Insurance Life Insurance Interview Process HR Round Online Assessment Operations Round

Senior Database Developer Introduction: We are seeking a highly skilled and experienced Senior Database Developer to join our existing TPM Enterprise team. The ideal candidate will possess in-depth expertise in Microsoft SQL Server (MS SQL) and have extensive experience working with very large data sets. This individual will be responsible for designing, developing, and optimizing databases to ensure high performance, scalability, and efficient data processing in an enterprise environment. Additionally, the candidate will implement integrations with customer data via APIs, leverage Azure SaaS applications, and adopt a DevOps approach to development and deployment. Key Responsibilities: Database Design & Development: Design and develop complex database schemas, stored procedures, functions, and views using MS SQL Server. Utilize advanced techniques to ensure that the database architecture is efficient, scalable, and optimized for performance, especially for very large datasets. Stored Procedures & Database Optimization: Write and maintain complex stored procedures for data manipulation, reporting, and automation. Perform comprehensive database tuning and optimization, utilizing indexing, partitioning, and query optimization strategies to improve the efficiency of database performance and reduce execution times. ETL Processes & Data Integration: Develop and manage ETL (Extract, Transform, Load) processes to efficiently ingest, process, and store large volumes of data from various sources into the database. Implement integrations with customer data using APIs and flat files, and ensure data synchronization across systems. Azure SaaS Applications: Develop and maintain applications deployed in the Azure environment, ensuring smooth integration between MS SQL databases and Azure SaaS-based solutions. Data Quality & Integrity: Implement processes to maintain data integrity and consistency across databases and systems, ensuring reliable and accurate data for business use. Ensure data integrity and accuracy through testing and validation. Collaboration & Mentoring: Work closely with development teams, data engineers, and business analysts to understand and fulfill data requirements. Mentor and guide junior developers in best practices for database development and optimization. Participate in code reviews and ensure adherence to coding standards and best practices. Problem Solving & Troubleshooting: Troubleshoot and resolve complex database issues, performance problems, and data discrepancies. Utilize advanced debugging and diagnostic tools to pinpoint and address issues quickly. Documentation & Reporting: Create clear and concise documentation for database structures, processes, and optimizations. Provide reports on database performance, query execution times, and ongoing optimization efforts. Key Skills & Qualifications: Technical Expertise: Strong proficiency in MS SQL Server (2017 and above), SSIS, and extensive use of stored procedures, triggers, and functions. Advanced experience in database design, data modeling, and performance optimization for handling very large datasets. Expertise in integrating customer data via APIs and ensuring data synchronization between systems. Experience Required: 5+ years of experience in database development, with a focus on MS SQL Server and large-scale data environments. Proven experience in database optimization, stored procedures, and performance tuning. Experience working with cloud-based database solutions (particularly Azure). Experience with or knowledge of the CPG industry and familiarity with TPM (Trade Promotion Management) concepts is a plus. Develop and maintain applications deployed in the Azure environment, ensuring smooth integration between MS SQL databases and Azure SaaS-based solutions. Design and develop complex database schema, stored procedures, functions, and views using MS SQL Server Soft Skills: Strong problem-solving skills, especially related to performance tuning, data processing, and database optimization. Excellent communication skills for collaborating with cross-functional teams, stakeholders, and business analysts. Ability to lead technical projects and mentor junior developers. Strong attention to detail and the ability to troubleshoot and resolve complex issues. Utilize ticket tracking tools to manage tasks, track progress, and communicate with stakeholders. Provide regular updates on ticket status and escalate issues as needed. Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)

Job Description Learning Services Specialist - TELUS SMB Position Summary As a Trainer you play a key role in equipping agents with the knowledge and skills they need to succeed. You deliver engaging training sessions using the clients existing curricula, adapting to diverse learning styles to maximize agent comprehension. You provide supervision to a team of agents during the product training period, ensuring attendance and performance. Collaborate with Operations leaders to ensure a smooth transitions from classroom to on-the-job training and to the operations floor by providing feedback and guidance to agents as well as by identifying areas needing additional support. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated learning solutions for TELUS International India. Designs and implements career development plans for the LSSes. Responsible for final analysis and the drafting of recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on training data and analysis. Key Responsibilities Oversee the onboarding of agents ensuring required system access for training and training room set up Design and develop comprehensive training programs for Operations product training and refresher courses Deliver engaging and effective training sessions on products and system to new and existing agents, utilizing various methodologies and technologies Support the transitions from classroom to on-the job training and then to the operations floor by giving feedback and developing action plans to enhance an agent's performance when necessary Assess agent post-training knowledge retention and performance during nesting to identify and address gaps through targeted coaching/ training Monitor attendance and performance of a group of agents during training recommending their transition to production or termination Take operations calls for the required hours to stay up to date and support complex customer issues/ escalations Support the onboarding and development of less experienced members of the team Functional Competencies In-depth product knowledge and customer service expertise Strong knowledge of adult learning principles Expertise in the development of effective learning materials and curricula using instructional design principles Advanced presentation and public speaking skills Advanced ability to analyze and address training challenges and operational issues Advanced ability to identify performance gaps and design targeted interventions Qualifications 3+ years of experience in sales or upsell training Graduate in any field Certifications in training and development B2/C1 oral and written English Role & responsibilities Preferred candidate profile

Position: Team Lead Department: Operations Overview: Leads and manages a team of CSR's in the optimal execution of call center operations activities (i.e. taking calls, addressing customer issues / complaints, placing orders). Ensures that each team member meets / exceeds their goals and metrics on a daily, weekly, and monthly basis. Conducts performance management activities for team members supervised. Conducts timely planning, assessment, and feedback meetings as stipulated in the company's performance cycle. Handles escalation calls from CSR's as, exercising discernment on whether or not individuals are capable of handling complex customer calls Prepares reports on top and bottom performers and cross-checks this with overall metrics for the account / program. Manages the queue and controls abandoned calls by utilizing available equipment and resources (i.e. CMS, hold time, AHT). Ensures that passing service levels are met and / or exceeded by maximizing the headcount of CSR's on the floor. Acts as a Human Resources and HR-Business Partners point-person, having the jurisdiction to address grievances in line with the Company's policies / procedures. Attends Compensation and Benefits concerns of assigned CSR's, focusing on payroll disputes, the timely preparation and submission of payroll templates. Accurately tracks and indicates hours of overtime Qualifications Strong leadership and talent development skills Should be a Graduate Teamwork oriented High sense of urgency Excellent social skills Able to deliver results working under pressure Strong multitasking skills Knowledge English B2: Oral and written comprehension Appropriate use of language Basic knowledge of operational procedures Customer service - Advanced Quality processes - Advanced Motivation theory - Advanced Annotation Background Preferred and must have skills on Graphic Design with hands on experience on software like Illustrator, AutoCAD, Adobe Photoshop, etc TELUS Values: TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: We passionately put our customers and communities first We embrace change and innovate courageously We grow together through spirited teamwork At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability. About TELUS Digital: TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 50,000 team members and delivery centers across 25 countries in the Americas, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the worlds most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com

Roles And Responsibilities- 1. Analyze and solve customer queries through calls or chats. 2. Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead. 3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately. 4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers. 5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction. 6. Provide splendid customer services to customers in a friendly and courteous manner at all times. 7. Have sufficient knowledge about the products and services and respond to all inquiries accordingly. 8. Think creatively and make innovative suggestions that improve operational efficiency, effectiveness, internal controls or customer service. Please share your cv- 8077758838 (WhatsApp only) Required Candidate Profile- 1. Should possess excellent verbal and written communication skills. 2. Should be customer oriented and team 3. Freshers/Experienced can apply(0-3 yrs). 4. Work Location: Candor Tech Space, Noida Sector 135(Delhi NCR) 5 Candidates should be okay with the Work from Office role. 6. Should be comfortable with night shifts. 7. UG/Graduate/PG can apply(UG fresher not eligible). Please share your cv- 8077758838 (WhatsApp only) Perks and Benefits Salary Range- 3.5 LPA to 4.2 LPA + Variables based on performance Medicare Facility(free online consultation with Doc) Working Model : 24*7 (work from Office) Location : Noida Sector 135 Free pick up and drop facility will be provided within 35 Kms range.

TELUS Digital is Hiring Freshers and Experienced candidates for Customer Service Associate (Voice/Non Voice) Role & Responsibilities Performing inbound calls from wire transfer customers and agents. Take inbound calls per day from the customers. Answer a wide range of inquiries and solve a wide range of customer service issues and problems. This job has a highly regimented schedule and requires a full day of assisting customers on the phone. Strong customer service skills including diplomacy and the art of diffusing tense situations are required. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Show good oral and written skills for call escalation via call sheet completion or call escalation. Preferred Candidate Profile Educational Qualification: Any Graduate (Result awaited can apply) Freshers with graduation can apply Excellent Written & communication in English. Should be comfortable in night shifts and rotational week offs. Ability to model the corporate value of respect, courage, passion, teamwork and integrity. Working Model : 24*7 (work from Office) Candidate should be comfortable with relocation to job location- Noida Perks and Benefits Salary Range- 3.5 LPA - 4.2 LPA Free pick up and drop facility will be provided within 35 Kms from office address Medical Insurance Life Insurance

TELUS Digital is Hiring Freshers and Experienced candidates for Technical Support Executive (Voice/Non Voice) Role & Responsibilities Works with customers on call or Chat (Back office) to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile Need minimum 1 yr of experience in internet troubleshooting in BPO Industry. Ability to multitask in a Microsoft Windows environment and utilize multiple programs for troubleshooting Have worked on ISP, Internet & Wi-Fi Related, Router & Modem Connectivity Issues Educational Qualification :Any Graduate, Post Graduate can apply Freshers with Graduation can apply for voice role Freshers graduating in 2025 are eligible to apply Excellent communication in English. Comfortable working with 24*7 Environment Job Location - Sector 135 Noida (Work from Office) Perks and Benefits Salary: 3.2 LPA - 3.75 LPA Both side cab facilities (Upto 35 kms from office location) Medical Insurance Life Insurance Interview Process HR Round Online Assessment Operations Round

Job Location - Noida Sector 135 Walk in Date - 31st May 2025 Walk-in Time - 11.00 AM to 4 PM IST Walk-in Venue - TELUS DIGITAL, Tower-6, UG Floor, Conduent Business Services, Infospace, Sector 135, Noida, Uttar Pradesh, 201304 Role & Responsibilities Works with customers on call to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed. Preferred Candidate Profile Educational Qualification :Any Graduate, Post Graduate can apply Excellent communication in English. Freshers graduating in 2025 & result awaited candidates are eligible to apply Comfortable working with 24*7 Environment Job Location - Sector 135 Noida (Work from Office) Perks and Benefits Salary: 3.2 LPA - 3.65 LPA Both side cab facilities (Upto 35 kms from office location) Medical Insurance Life Insurance

Role & Responsibilities Business Solution is a dedicated business-to-business sales channel serving customers in the Business space. Inbound/Web, LPOS and Revenue Assurance for Sales, Order Entry and Loyalty and Retention. Performing outbound calling to new and existing customers offering telecommunications products and services. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about. Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending. Simultaneously navigating through multiple systems and tools while interacting with customers. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Required Candidate Profile Qualification : UG, Graduate, Post Graduates can apply Minimum 1 yr of experience is required in Inside sales/B2B Sales/Outbound Sales(B2C). Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Perks and Benefits Salary: Upto 4.51 LPA (34K inhand) Medicare Facility(free online consultation with Doc) Free pick up and drop facility will be provided within 35 Kms range Medical Insurance Lief Insurance

Job Description Job Description MuleSoft API Development: 4+ years of hands-on experience in building MuleSoft APIs/Applications. RAML Specifications: Proficient in developing RAML Specifications using design center/tool, including RAML Security schemes, traits, and advanced RAML development. MuleSoft API Implementation: Extensive experience in MuleSoft API implementation with a strong working knowledge of Anypoint Studio IDE and Anypoint platform tools such as Design Center, API Manager, Runtime, and Exchange. API-Led Connectivity: Hands-on development experience in API-Led Connectivity architecture approach (System, Process, and Experience layers). Web Services: Skilled in designing and developing SOAP and RESTful web services. Data Weave Scripting: Proficient in writing Data Weave scripts. Salesforce Connectors: Hands-on development experience using Salesforce Connectors. Object-Oriented Programming: Good understanding of object-oriented programming principles. Data Handling: Experience dealing with large data volumes, handling large files, and performing batch and parallel processing. Messaging Patterns: Experience in designing and implementing pub/sub messaging patterns using Kafka in integration solutions is a plus. MuleSoft Connectors: Good understanding of implementing various MuleSoft connectors. API Policies: Sound knowledge of configuring and enforcing API Policies. Troubleshooting: Ability to work with third parties for troubleshooting high-level issues. SDLC: Experience in Agile environments and methodologies and good interpersonal communication skills

Walk in Date - 31st May 2025 Walk-in Time - 11.00 AM- 4 PM IST Walk-in Venue - TELUS DIGITAL, Tower-6, UG Floor, Conduent Business Services, Infospace, Sector 135, Noida, Uttar Pradesh, 201304 Role & Responsibilities Analyze and solve customer queries through calls. Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction. Provide splendid customer services to customers in a friendly and courteous manner at all times. Have sufficient knowledge about the products and services and respond to all inquiries accordingly. Think creatively and make innovative suggestions that improve operational efficiency, effectiveness, internal controls or customer service. Preferred Candidate Profile Should possess excellent verbal and written communication skills. Should be customer oriented and team Freshers graduating in 2025 & results awaited are eligible to apply Work Location: Candor Tech Space, Noida Sector 135(Delhi NCR) Candidates should be okay with the Work from Office role. Should be comfortable with night shifts Graduate/PG can apply(UG fresher not eligible). Perks and Benefits Annual Package would upto 3.2 LPA Cab Facilities. Medicare Facility(free online consultation with Doc) Medical Insurance Life Insurance

Customer Service Associate (International Technical Voice) Role & responsibilities Performing inbound calls from wire transfer customers and agents. Take inbound calls per day from the customers. Answer a wide range of inquiries and solve a wide range of customer service issues and problems. This job has a highly regimented schedule and requires a full day of assisting customers on the phone. Strong customer service skills including diplomacy and the art of diffusing tense situations are required. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Show good oral and written skills for call escalation via call sheet completion or call escalation. Preferred candidate profile Educational Qualification: Any Graduate Experience: 0 to 3 Years Excellent Written & communication in English. Should be comfortable in night shifts and rotational week offs. Ability to model the incorporate value of respect, courage, passion, teamwork and integrity. Working Model : 24*7 (work from Office) Work Location: Sector 135 Noida Perks and benefits Salary Range- 2.5 LPA - 3.5 LPA. Free pick up and drop facility will be provided within 35 Kms Medical Insurance Life Insurance Interview Process HR Round Online Assessment Operations Round