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5.0 - 12.0 years

7 - 14 Lacs

Chennai, Bengaluru

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1) 5-12 years of relevant experience in Payments (MT/MX messages, Clearing & Settlement etc.) space as a BA 2) Experience on detailed mapping of the said message types - pain.001, pacs.008, pacs.009, pain.002, MT103, MT202, MT202Cov etc. 3) Experience of working on any Payment Engine such as GPS and international Payment Schemes such as SEPA 4) Good understanding of different types of Clearing and Settlement methods 5) Strong alignment with Agile ways of working 6) Experienced in at least 2-3 Digital project delivery in large banks 7) Core BA Skills - Requirement Gathering / Management / Prioritization , strong in writing User Stories, strong with performing Gap analysis, Strong business acumen (not the IT side) 8) Experienced in working with senior and cross geography stakeholders 9) Strong communication and articulation skills 10) Experience in working on Transformation projects (vs pure IT delivery or Process reengineering) will be preferred .

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5.0 - 9.0 years

7 - 11 Lacs

Hyderabad

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Job Title: Senior Consultant Function: Business Consulting Transformation -Major Projects Advisory (MPA) Base Location: Delhi / Mumbai / Hyderabad Project Location: Anywhere in India Overview KPMG in India provides a specialist Major Projects Advisory ( MPA ) services to enable Project Owners / Promoters, Government bodies, and/or other stakeholders to deliver infrastructure and construction projects successfully. The MPA services proposition is to enable our clients to achieve leadership in project delivery and operational excellence across the asset / project lifecycle. In offering MPA services, we do not replace typical project entities such as the internal client teams, PMCs, design consultants, others, but instead align objectives, implement delivery frameworks, improve visibility and decision making, and maximize opportunities for enhancing project outcomes, while reducing project failure risk. The MPA team is currently expanding and seeks experienced industry / advisory professionals to undertake challenging assignments in a high-performance work environment. Role & Responsibilities Deliver advisory services (one or more workstreams) under team lead guidance and ensure service quality Actively support teams on opportunities for business development Develop and maintain knowledge repositories and share assignment specific learning across teams Support in developing path-breaking / innovative concepts and methodologies for our infrastructure solutions / clients Enhance and sharpen advisory / consulting skills Demonstrate innovation in work methods, client service, knowledge accumulation and dissemination The Individual Excellent communication skills (verbal and non-verbal) Ability to work well in a team Project Management functional knowledge and practical experiences in managing large capital projects Strong technical knowledge; can include in one or more specific infrastructure sectors , and/or generalist knowledge across sectors and specific skills in particular phase(s) of the project lifecyle Ability to work in a high-performance and dynamic environment Strong analytical, research and advisory skills, and abilities at being a fast-learner Client service culture and excellent relationship management skills Experience in using Primavera or MSProject for developing baselines and enabling key project decisions Willingness to travel and extended stay at client locations Candidates with prior consulting experience and demonstrable capability in technology, ERP, data analytics, digital tools and / or ESG are preferred .

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5.0 - 7.0 years

3 - 6 Lacs

Hyderabad

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Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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2.0 - 4.0 years

2 - 6 Lacs

Bengaluru

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Join our Team About this opportunity The Network Engineer performs design, optimization and audit of a network to meet the customer requirements. The role is focused on to deliver high-skill optimization services to enhance customer network performance, specifically in 4G and 5G technologies. This includes network design, audit, and optimization to meet customer expectations and maintain key performance indicators (KPIs). The Network Engineer is responsible to upkeep time, performance and quality according to Ericsson requirements and Customer contract. What you will do Fully responsible for End-to-End project delivery and quality processes for Swap, NSB and Small cell. Delivery Quality responsible - ensuring First Time Right (FTR), On time Delivery and continuous improvement of network performance KPIs Analyzing & troubleshooting different network related issues (for Nokia and Ericsson vendor). Responsible for Cluster Optimization (MS3), Post Launch Single site Optimization (MS2) and Pre launch (MS1) Improvement plan & Optimization reports. Responsible to lead assigned tasks towards continuous network performance improvement. Should be willing to deliver in extended hours and weekend support, flexible to support the team operating in 24x7 shift and customer. Should be willing to deliver in Night Shift (9 PM to 7 AM). Work with Team & Market Leads to execute the delivery plans in a time bound manner. CR Handling and secure approval from Customer. Candidate should be able to understand the customer expectations & proactively act on the same. Interact with Build team, ODS, NDS, MA Team, Customer and any other stakeholders for delivery executions. Work as a change / transformation agent and continuously simplifying process/ complex tasks/ workflows and initiating digitization, drive adoption of digitization. You will bring Strong knowledge in end-to-end network architecture 2G, 3G, 4G and 5G and expertise in RF network performance Optimization. Excellent analytical & troubleshooting skills. Subject matter expertise on cellular wireless network and understanding of CTR based Layer3 event analysis. Strong Technical Knowledge on Ericsson Radio Access Networks. A detailed knowledge of Ericsson s existing and future product/services portfolio, roadmap information and system integration practices Excellent communication &, interpersonal customer handling skills. Leadership skills: working with people and other departments Functional Skills: Understanding of Processes. Values and behaviors: Pro-active, independent, able to work under pressure, Result oriented, Flexible and responsive to changing work patterns and demands, A thorough and methodical approach to work, Customer oriented, Self-motivated. Adhering to Ethics & Compliance, Principles & Values Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Bangalore Req ID: 768269

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2.0 - 4.0 years

2 - 6 Lacs

Kolkata

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Join our Team About this opportunity The Network Engineer performs design, optimization and audit of a network to meet the customer requirements. The role is focused on to deliver high-skill optimization services to enhance customer network performance, specifically in 4G and 5G technologies. This includes network design, audit, and optimization to meet customer expectations and maintain key performance indicators (KPIs). The Network Engineer is responsible to upkeep time, performance and quality according to Ericsson requirements and Customer contract. What you will do Fully responsible for End-to-End project delivery and quality processes for Swap, NSB and Small cell. Delivery Quality responsible - ensuring First Time Right (FTR), On time Delivery and continuous improvement of network performance KPIs Analyzing & troubleshooting different network related issues (for Nokia and Ericsson vendor). Responsible for Cluster Optimization (MS3), Post Launch Single site Optimization (MS2) and Pre launch (MS1) Improvement plan & Optimization reports. Responsible to lead assigned tasks towards continuous network performance improvement. Should be willing to deliver in extended hours and weekend support, flexible to support the team operating in 24x7 shift and customer. Should be willing to deliver in Night Shift (9 PM to 7 AM). Work with Team & Market Leads to execute the delivery plans in a time bound manner. CR Handling and secure approval from Customer. Candidate should be able to understand the customer expectations & proactively act on the same. Interact with Build team, ODS, NDS, MA Team, Customer and any other stakeholders for delivery executions. Work as a change / transformation agent and continuously simplifying process/ complex tasks/ workflows and initiating digitization, drive adoption of digitization. You will bring Strong knowledge in end-to-end network architecture 2G, 3G, 4G and 5G and expertise in RF network performance Optimization. Excellent analytical & troubleshooting skills. Subject matter expertise on cellular wireless network and understanding of CTR based Layer3 event analysis. Strong Technical Knowledge on Ericsson Radio Access Networks. A detailed knowledge of Ericsson s existing and future product/services portfolio, roadmap information and system integration practices Excellent communication &, interpersonal customer handling skills. Leadership skills: working with people and other departments Functional Skills: Understanding of Processes. Values and behaviors: Pro-active, independent, able to work under pressure, Result oriented, Flexible and responsive to changing work patterns and demands, A thorough and methodical approach to work, Customer oriented, Self-motivated. Adhering to Ethics & Compliance, Principles & Values Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Kolkata Req ID: 768214

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2.0 - 4.0 years

2 - 6 Lacs

Noida

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Join our Team About this opportunity The Network Engineer performs design, optimization and audit of a network to meet the customer requirements. The role is focused on to deliver high-skill optimization services to enhance customer network performance, specifically in 4G and 5G technologies. This includes network design, audit, and optimization to meet customer expectations and maintain key performance indicators (KPIs). The Network Engineer is responsible to upkeep time, performance and quality according to Ericsson requirements and Customer contract. What you will do Fully responsible for End-to-End project delivery and quality processes for Swap, NSB and Small cell. Delivery Quality responsible - ensuring First Time Right (FTR), On time Delivery and continuous improvement of network performance KPIs Analyzing & troubleshooting different network related issues (for Nokia and Ericsson vendor). Responsible for Cluster Optimization (MS3), Post Launch Single site Optimization (MS2) and Pre launch (MS1) Improvement plan & Optimization reports. Responsible to lead assigned tasks towards continuous network performance improvement. Should be willing to deliver in extended hours and weekend support, flexible to support the team operating in 24x7 shift and customer. Should be willing to deliver in Night Shift (9 PM to 7 AM). Work with Team & Market Leads to execute the delivery plans in a time bound manner. CR Handling and secure approval from Customer. Candidate should be able to understand the customer expectations & proactively act on the same. Interact with Build team, ODS, NDS, MA Team, Customer and any other stakeholders for delivery executions. Work as a change / transformation agent and continuously simplifying process/ complex tasks/ workflows and initiating digitization, drive adoption of digitization. You will bring Strong knowledge in end-to-end network architecture 2G, 3G, 4G and 5G and expertise in RF network performance Optimization. Excellent analytical & troubleshooting skills. Subject matter expertise on cellular wireless network and understanding of CTR based Layer3 event analysis. Strong Technical Knowledge on Ericsson Radio Access Networks. A detailed knowledge of Ericsson s existing and future product/services portfolio, roadmap information and system integration practices Excellent communication &, interpersonal customer handling skills. Leadership skills: working with people and other departments Functional Skills: Understanding of Processes. Values and behaviors: Pro-active, independent, able to work under pressure, Result oriented, Flexible and responsive to changing work patterns and demands, A thorough and methodical approach to work, Customer oriented, Self-motivated. Adhering to Ethics & Compliance, Principles & Values Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Noida Req ID: 768213

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4.0 - 9.0 years

6 - 11 Lacs

Bengaluru

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Prepare proposals and pricing for online market research studies to clients. Assess and propose study feasibility across global panels using proprietary applications. Consult with client regarding recommended project approach to include the use of pre-identified attributes, application of census data for quotas and sample composition, incidence rates and third party vendor inclusion. Consultation should support client s objectives while maximizing internal panel assets. Proactively partner with the Account Lead, Operations team, Panel Management and Finance to drive solutions that support the account strategy, financial goals, and resolution of challenges as they arise.productive, profitable and mutually beneficial, with a goal of securing repeat business and achievement of targeted revenues. Develop an understanding of the company s product portfolio with an ability to offer and advise on new and expanded products/services. May include final project reconciliation such as third party invoice approval and cost adjustments. Perform other business functions as needed. REQUIREMENTS Bachelor s Degree, preferably in Market Research, Marketing, Statistics, Economics, Business or a related field. Adept at using technological resources including MS Office (including Excel) and an aptitude for web-based tools. Highly organized, analytical and quality-focused with attention to detail and accuracy. Able to manage and prioritize multiple tasks under tight deadlines concurrently. Excellent communication skills, both written and verbal. Reacts to change productively and displays a solutions driven approach. Strong teamwork ethic with an ability to complete tasks independently, resourcefully and proactively. THE FOLLOWING IS A PLUS Experience using databases and/or reporting tools. Proven ability to build relationships with clients and vendors. Market research coursework or training.

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4.0 - 7.0 years

15 - 19 Lacs

Pune

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Grade HResponsible for supporting service delivery through service management / process management activities (depending on specialism), supporting related operating practices and effective implementation of relevant standards, and providing sound knowledge and advice to support performance optimization. Specialisms: Service Management; Process Management. Entity: Technology IT&S Group Job Description: Job Description: About the role The Delivery Manager plays a critical role translating strategy into actionable steps and driving successful delivery of products, platforms, and services. This hands-on role is focused on day-to-day decision-making and ensuring the right products, platforms and services are being built and delivered efficiently. This role makes key decisions on feature development, balances stakeholder priorities, and ensures that deliverables are built to meet quality, budget, and timeline requirements. They work closely with cross-functional teams to ensure alignment with business goals and customer needs, enabling the seamless delivery of impactful solutions. You will work with This role works with the Refining Solutions & Services team who provides digital solutions and support to critical operational refineries globally. This role will work with central teams delivering global & standardized solutions whilst staying close to individual business needs and innovation opportunities. What you will deliver Technology delivery management: Oversee projects involving the development and implementation of products, platforms, and business processes to achieve desired business outcomes. Create and manage roadmaps, schedules, and budgets. Act as the main liaison between stakeholders, development teams, and business units globally dispersed, at various levels within and outside of bp. Incorporate Agile frameworks to align and track project progress, resolve dependencies, and ensure continuous delivery of value. Data-driven decision-making: Monitor a product, platform, or services health and key performance characteristics to increase performance, ensure compliance, and optimize operation. Champion transparency across bp by showcasing work in progress, elevating metrics and seeking regular feedback from internal collaborators and users. Resource and vendor management: Strategically manage internal teams, external suppliers, and technology partners to balance capacity and ensure efficient delivery without compromising quality. Financial management: Oversee budget planning, allocation, and tracking to ensure alignment with business objectives. Monitor financial performance, control costs, and provide accurate reporting to support decision-making and optimize resource utilization across projects, platforms, or services. What you will need to be successful (experience and qualifications) Experience working across complex, globally dispersed businesses. Ability to deliver and maintain a strategy that aligns organisational actions, plans and resources with business objectives. Drives successful uptake and user adoption of technical platforms and solutions. Takes point on product reliability issues impacting customers. Identifies and tracks specific metrics to measure benefits. Monitors benefits against what was predicted in the business case. Prepared to identify, assess and produce a business case for new opportunities or changes in operational business environment to increase business and user benefits. Good communication and influencing skills, with the ability to engage with a broad range of collaborators and prioritize demands Excellence in balancing strategic priorities with tactical execution, with solid attention to detail. Good understanding and ability to apply project delivery methods suitable for the program/ initiative (e.g Agile, Lean) About bp bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills:

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3.0 - 5.0 years

6 - 10 Lacs

Hyderabad

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Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

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6.0 - 11.0 years

5 - 6 Lacs

Noida

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About this opportunity The Network Engineer performs design, optimization and audit of a network to meet the customer requirements. The role is focused on to deliver high-skill optimization services to enhance customer network performance, specifically in 4G and 5G technologies. This includes network design, audit, and optimization to meet customer expectations and maintain key performance indicators (KPIs). The Network Engineer is responsible to upkeep time, performance and quality according to Ericsson requirements and Customer contract. What you will do Fully responsible for End-to-End project delivery and quality processes for Swap, NSB and Small cell. Delivery Quality responsible - ensuring First Time Right (FTR), On time Delivery and continuous improvement of network performance KPIs Analyzing & troubleshooting different network related issues (for Nokia and Ericsson vendor). Responsible for Cluster Optimization (MS3), Post Launch Single site Optimization (MS2) and Pre launch (MS1) Improvement plan & Optimization reports. Responsible to lead assigned tasks towards continuous network performance improvement. Should be willing to deliver in extended hours and weekend support, flexible to support the team operating in 24x7 shift and customer. Should be willing to deliver in Night Shift (9 PM to 7 AM). Work with Team & Market Leads to execute the delivery plans in a time bound manner. CR Handling and secure approval from Customer. Candidate should be able to understand the customer expectations & proactively act on the same. Interact with Build team, ODS, NDS, MA Team, Customer and any other stakeholders for delivery executions. Work as a change / transformation agent and continuously simplifying process/ complex tasks/ workflows and initiating digitization, drive adoption of digitization. You will bring Strong knowledge in end-to-end network architecture 2G, 3G, 4G and 5G and expertise in RF network performance Optimization. Excellent analytical & troubleshooting skills. Subject matter expertise on cellular wireless network and understanding of CTR based Layer3 event analysis. Strong Technical Knowledge on Ericsson Radio Access Networks. A detailed knowledge of Ericsson s existing and future product/services portfolio, roadmap information and system integration practices Excellent communication &, interpersonal customer handling skills. Leadership skills: working with people and other departments Functional Skills: Understanding of Processes. Values and behaviors: Pro-active, independent, able to work under pressure, Result oriented, Flexible and responsive to changing work patterns and demands, A thorough and methodical approach to work, Customer oriented, Self-motivated. Adhering to Ethics & Compliance, Principles & Values Primary country and city: India (IN) || Noida Req ID: 768211

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6.0 - 11.0 years

5 - 6 Lacs

Bengaluru

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About this opportunity The Network Engineer performs design, optimization and audit of a network to meet the customer requirements. The role is focused on to deliver high-skill optimization services to enhance customer network performance, specifically in 4G and 5G technologies. This includes network design, audit, and optimization to meet customer expectations and maintain key performance indicators (KPIs). The Network Engineer is responsible to upkeep time, performance and quality according to Ericsson requirements and Customer contract. What you will do Fully responsible for End-to-End project delivery and quality processes for Swap, NSB and Small cell. Delivery Quality responsible - ensuring First Time Right (FTR), On time Delivery and continuous improvement of network performance KPIs Analyzing & troubleshooting different network related issues (for Nokia and Ericsson vendor). Responsible for Cluster Optimization (MS3), Post Launch Single site Optimization (MS2) and Pre launch (MS1) Improvement plan & Optimization reports. Responsible to lead assigned tasks towards continuous network performance improvement. Should be willing to deliver in extended hours and weekend support, flexible to support the team operating in 24x7 shift and customer. Should be willing to deliver in Night Shift (9 PM to 7 AM). Work with Team & Market Leads to execute the delivery plans in a time bound manner. CR Handling and secure approval from Customer. Candidate should be able to understand the customer expectations & proactively act on the same. Interact with Build team, ODS, NDS, MA Team, Customer and any other stakeholders for delivery executions. Work as a change / transformation agent and continuously simplifying process/ complex tasks/ workflows and initiating digitization, drive adoption of digitization. You will bring Strong knowledge in end-to-end network architecture 2G, 3G, 4G and 5G and expertise in RF network performance Optimization. Excellent analytical & troubleshooting skills. Subject matter expertise on cellular wireless network and understanding of CTR based Layer3 event analysis. Strong Technical Knowledge on Ericsson Radio Access Networks. A detailed knowledge of Ericsson s existing and future product/services portfolio, roadmap information and system integration practices Excellent communication &, interpersonal customer handling skills. Leadership skills: working with people and other departments Functional Skills: Understanding of Processes. Values and behaviors: Pro-active, independent, able to work under pressure, Result oriented, Flexible and responsive to changing work patterns and demands, A thorough and methodical approach to work, Customer oriented, Self-motivated. Adhering to Ethics & Compliance, Principles & Values Primary country and city: India (IN) || Bangalore Req ID: 768268

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6.0 - 11.0 years

5 - 6 Lacs

Kolkata

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About this opportunity The Network Engineer performs design, optimization and audit of a network to meet the customer requirements. The role is focused on to deliver high-skill optimization services to enhance customer network performance, specifically in 4G and 5G technologies. This includes network design, audit, and optimization to meet customer expectations and maintain key performance indicators (KPIs). The Network Engineer is responsible to upkeep time, performance and quality according to Ericsson requirements and Customer contract. What you will do Fully responsible for End-to-End project delivery and quality processes for Swap, NSB and Small cell. Delivery Quality responsible - ensuring First Time Right (FTR), On time Delivery and continuous improvement of network performance KPIs Analyzing & troubleshooting different network related issues (for Nokia and Ericsson vendor). Responsible for Cluster Optimization (MS3), Post Launch Single site Optimization (MS2) and Pre launch (MS1) Improvement plan & Optimization reports. Responsible to lead assigned tasks towards continuous network performance improvement. Should be willing to deliver in extended hours and weekend support, flexible to support the team operating in 24x7 shift and customer. Should be willing to deliver in Night Shift (9 PM to 7 AM). Work with Team & Market Leads to execute the delivery plans in a time bound manner. CR Handling and secure approval from Customer. Candidate should be able to understand the customer expectations & proactively act on the same. Interact with Build team, ODS, NDS, MA Team, Customer and any other stakeholders for delivery executions. Work as a change / transformation agent and continuously simplifying process/ complex tasks/ workflows and initiating digitization, drive adoption of digitization. You will bring Strong knowledge in end-to-end network architecture 2G, 3G, 4G and 5G and expertise in RF network performance Optimization. Excellent analytical & troubleshooting skills. Subject matter expertise on cellular wireless network and understanding of CTR based Layer3 event analysis. Strong Technical Knowledge on Ericsson Radio Access Networks. A detailed knowledge of Ericsson s existing and future product/services portfolio, roadmap information and system integration practices Excellent communication &, interpersonal customer handling skills. Leadership skills: working with people and other departments Functional Skills: Understanding of Processes. Values and behaviors: Pro-active, independent, able to work under pressure, Result oriented, Flexible and responsive to changing work patterns and demands, A thorough and methodical approach to work, Customer oriented, Self-motivated. Adhering to Ethics & Compliance, Principles & Values Primary country and city: India (IN) || Kolkata Req ID: 768214

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5.0 - 10.0 years

25 - 30 Lacs

Gurugram

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At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com . Alight is hiring a Business Technical Analyst / Scrum Master to join our Retiree Health Solutions business unit . As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions. The Business Technical Analyst / Scrum Master is responsible for working with a team and stakeholders to gather , captur e, and groom requirements, develop acceptance criteria, and assist u ser t esting to ensure a quality product is delivered for one or more produc t teams . Key Responsibilities Facilitate Agile ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives. Guide and coach the Scrum team on Agile principles and best practices. Remove impediments and blockers to ensure smooth project delivery. Collaborate with the Product Owner (s) to manage and prioritize the product backlog. Liaisons between Business Product Owner(s) and Technology Development team(s). Leads business requirement discussions based on priority set by the Product Owner; manage capture of materials and documentation as needed by the team to support successful delivery. Supports and coordinates User Acceptance testing. Foster a culture of continuous improvement by encouraging feedback and process refinement. Promote team accountability and ownership of deliverables. Ensure alignment with organizational goals and Agile standards. Documents requirements (user stories), functional and nonfunctional, for existing and new products, to pass on knowledge to the technology delivery team. Answers questions and works closely with the project team and business team throughout development. Applies and adapts agile values and principles with the team to improve workflow , identify lessons learned, evaluate completed tasks , and make process improvements based upon successful and unsuccessful project elements. Develop s best practices to share. Serves as an escalation point for issues requiring functional engagement. Required Skills and Qualifications Bachelor s degree in computer science , Information Technology, Business or related field. Certified Scrum Master (CSM) or Professional Scrum Master (PSM) or SAFe Scrum Master certification (preferred) Proficiency in Agile tools such as Jira, Azure DevOps Understanding of software development lifecycle (SDLC) and DevOps Practices Strong understanding of Business Systems and Customer Relationship Management software, particularly Microsoft Dynamics CRM , preferred. Strong facilitation, conflict resolution and problem-solving skills Excellent communication and stakeholder management abilities. Ability to drive team collaboration and foster a high-performing Agile culture. Excellent analytical and critical thinking skills. Strong facilitation skills in leading planning meetings, reviews, and retrospectives. Good interpersonal skills and ability to work with diverse and remote teams. Ability to structure and communicate needs, requirements, and solutions in a business context for business stakeholders. Experience as a Business Analyst including understanding of business requirements gathering and business analysis referring to existing documentation and processes. Experience in analyzing business requirements at all stages of software development Exposure in functional, integration, regression and user acceptance testing of applications . Preferred (nice to have): Exposure and understanding of Medicare domains of the health insurance industry for appointments and enrollments Knowledge in working with ETL processes Experience: 5+ years of experience as a Scrum Master in Agile environments for a product focused delivery team Proven track record of successfully delivering projects using Scrum methodologies. Experience working with cross-functional and distributed teams. Experience in Health Insurance Technology Solutions. Domain expertise in IT, software development, or relevant industry sectors. Experience in coordinating and managing teams to develop functional designs that satisfy the user requirements. Successful track record of delivering technology projects of very high complexity. Alight requires all virtual interviews to be conducted on video. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and Top 100 Company for Remote Jobs 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

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5.0 - 10.0 years

15 - 17 Lacs

Bengaluru

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You are a strategic thinker passionate about driving solutions in Business analysis . You have found the right team As a Business Analyst within our team, you will implement projects using standard Agile methodologies. You will collaborate with Operations, Middle Office, Finance, Technology, and Senior Management to develop business requirements, procedures, and processes. This role offers the chance to work alongside Business Architects to create and deliver innovative solutions for complex business challenges, while applying change management strategies to enhance operating models and optimize operational processes. Job responsibilities Implement projects for the CDD, LDD, and Workflow Transformation Product Development Management group using standard Agile project delivery methodologies. Conduct data analysis, data collection, and synthesis to translate into empirical solutions or evidence that optimize project reporting. Collaborate with other Product Delivery Teams to manage dependencies across applications. Proactively communicate global and local business requirements/priorities and project status to key stakeholders; solicit feedback and obtain sign-off on project documentation. Apply change management approaches and methodologies to promote change to operating models, standardize technologies, and streamline operational processes. Work with the central Release Management team to deliver projects according to release timelines and support technology with production releases. Required qualifications, capabilities, and skills 5 years+ experience in a business analysis role in the banking/financial industry and Team Management experience Experience modelling business processes using a variety of tools and techniques including UML and Data modelling. Widespread experience of working in an agile delivery model, and writing User Stories using industry standard techniques The ability to act as liaison conveying information needs of the business to IT and data constraints to the business Excellent communication, interpersonal and presentation skills Strong analytical and problem-solving skills Experience with JIRA as well as technical skills e.g., Microsoft Office Suite, excel, PowerPoint Experience working with decision modeling tools e.g. Signavio - DMN You are a strategic thinker passionate about driving solutions in Business analysis . You have found the right team As a Business Analyst within our team, you will implement projects using standard Agile methodologies. You will collaborate with Operations, Middle Office, Finance, Technology, and Senior Management to develop business requirements, procedures, and processes. This role offers the chance to work alongside Business Architects to create and deliver innovative solutions for complex business challenges, while applying change management strategies to enhance operating models and optimize operational processes. Job responsibilities Implement projects for the CDD, LDD, and Workflow Transformation Product Development Management group using standard Agile project delivery methodologies. Conduct data analysis, data collection, and synthesis to translate into empirical solutions or evidence that optimize project reporting. Collaborate with other Product Delivery Teams to manage dependencies across applications. Proactively communicate global and local business requirements/priorities and project status to key stakeholders; solicit feedback and obtain sign-off on project documentation. Apply change management approaches and methodologies to promote change to operating models, standardize technologies, and streamline operational processes. Work with the central Release Management team to deliver projects according to release timelines and support technology with production releases. Required qualifications, capabilities, and skills 5 years+ experience in a business analysis role in the banking/financial industry and Team Management experience Experience modelling business processes using a variety of tools and techniques including UML and Data modelling. Widespread experience of working in an agile delivery model, and writing User Stories using industry standard techniques The ability to act as liaison conveying information needs of the business to IT and data constraints to the business Excellent communication, interpersonal and presentation skills Strong analytical and problem-solving skills Experience with JIRA as well as technical skills e.g., Microsoft Office Suite, excel, PowerPoint Experience working with decision modeling tools e.g. Signavio - DMN

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5.0 - 10.0 years

12 - 17 Lacs

Pune

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Product Manager II Job Details | Bentley Systems Search by Postal Code Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Product Manager Asset Information Management Job Summary As a product manager for AIM, you will be responsible for defining and delivering the product vision, strategy, and roadmap for one of the leading software solutions for infrastructure asset information management. You will work closely with customers, sales, marketing, engineering, and other stakeholders to understand the market needs, prioritize the product backlog, and communicate the product value proposition. You will also collaborate with other product managers and cross-functional teams to ensure alignment and integration with other Bentley products and platforms. Responsibilities Conduct market research and competitive analysis to identify and validate customer problems and opportunities. Define and communicate the product vision, strategy, and roadmap for Asset Information Management and related applications. Develop and maintain the product backlog, user stories, and acceptance criteria. Work with engineering and UX teams to ensure the product meets the quality, usability, and performance standards. Manage the product launch and release process, including beta testing, documentation, training, and support. Act as the product owner and champion for Asset Information Management and related applications, both internally and externally. Collaborate with sales, marketing, and customer success teams to create and deliver effective product messaging, positioning, and collateral. Gather and analyze feedback and metrics to measure and improve the product performance and customer satisfaction. Qualifications Bachelors degree in engineering, computer science, business, or related field. At least 5 years of experience in product management, preferably in the infrastructure engineering or asset information management domain. Working knowledge of asset information management applications specifically in the linear industries. Strong understanding of the infrastructure engineering market, customers, and competitors. Excellent communication, presentation, and interpersonal skills. Ability to work independently and collaboratively in a fast-paced and dynamic environment. Willingness to travel occasionally to meet customers and attend events. An attractive salary and benefits package. Bentley Impact Day: take a day off from work to volunteer with an organization of your choice. Celebrate milestone achievements and moments that matter through our colleague recognition award programs and our Bentley Achievers platform. A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

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4.0 - 6.0 years

0 - 2 Lacs

Ahmedabad

Remote

#hiring . Know anyone who might be interested? "Remote Opportunity" Veeda Lifesciences is seeking a passionate "Project Manager". Experience Required: 4-6 Years (At least 2 years of experience as a Project Manager with proven involvement in Phase II and Phase III clinical trials). Education Requirements: Bachelors degree in natural or health sciences or related field or business Management, Postgraduate studies in a relative field. Interested candidates can share an updated CV to mahendra.t3705@veedalifesciences.com Main responsibilities: Acts as the internal Sponsors representative Develops and maintains the Responsibility Matrix, outlining the responsibilities amongst key stakeholders involved in a given study Develops study specific Project Plans including e.g., Project Team Contacts Lists, Project Timelines, Communication Plans, Risk Assessment and Management Plans, Performance Monitoring Plans and Tools, Budget Reconciliation, Vendor Oversight Plan, Issues Escalation Plans Maintains study specific Project Plans with the input of key stakeholders, throughout the study Acts as the budget and contract owner Tracks all items related to budget and client contract completion status Acts as the Sponsor Calls Lead; coordinates the development of material to be presented, prepares meeting minutes and distributes to the Study Management Team Is accountable for pre- and post- Study Management Team meetings Monitors study progress to ensure compliance with and adherence to the Project Plan and to identify, evaluate and rectify problems Continuously motivates study team members to accomplish project goals on time with a high degree of quality

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5.0 - 8.0 years

7 - 10 Lacs

Chennai

Work from Office

Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipros capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps Mandatory Skills: : Project Delivery Experience: 5-8 Years

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6.0 - 11.0 years

17 - 22 Lacs

Bengaluru

Work from Office

Project description We are looking for an experienced, disciplined Project Manager with solid project delivery experience to manage the completion of this ambitious infrastructure & network upgrade project. Responsibilities Manage AWS infrastructure projects from initiation to completion. Manage firewall requests, ensuring compliance with security protocols. Technically sound in MongoDB or Oracle databases on Unix platforms. Communicate project updates, challenges, and milestones to stakeholders. Conduct regular meetings with project teams to ensure alignment and address any issues. Skills Must have At least 6+ years of project management experience Highly skilled at project planning and scope management Project management certification PMP (not Agile) or PRINCE2 or similar Good analytical skills to be able to analyze and build abstract models with complex branched relationships Strong stakeholder management expertise Experience with collaboration with vendors (communication & documentation) Understanding of software integration processes Teamwork and collaboration Financial planning and management Risk & issues management Upper-intermediate level of English AWS projects exposure MongoDB or Oracle database experience Nice to have N/A

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8.0 - 13.0 years

13 - 17 Lacs

Bengaluru

Work from Office

Project description The portfolio of projects is run by a talented team that works on mission-critical applications for top-level global financial institutions. The team provides wide range of services to end customers within Temenos space, including greenfield implementation, upgrades, delivering new features and running support services. The Team consists of experienced consultants and boasts an informal atmosphere based on collaboration and trust. Do not miss your chance to make early contribution to Luxoft Temenos practice development. Responsibilities Experience8+ years of total working experience with 5+ years of experience as a Business Analyst with a focus on securities and wealth management Deep knowledge and experience in Securities Borrowing & Lending and Collateral management functionalities and workflows Extensive experience with Temenos Transact (T24) implementation and customization projects. Proven experience in Temenos Transact / T24 Securities, Corporate actions, SBL modules covering all market products Proven track record of successful project delivery in the financial services industry. Strong understanding of securities and wealth management processes and systems. Excellent analytical, problem-solving, and communication skills. Proficiency in business analysis techniques and tools. Ability to work independently and as part of a team. Strong stakeholder management and interpersonal skills. Project management skills, including experience with project management methodologies and tools. Skills Must have QualificationsEducationBachelor's degree in Finance, Business Administration, Computer Science, or a related field Experience8+ years of total working experience with 5+ years of experience as a Business Analyst with a focus on securities and wealth management Deep knowledge and experience in Securities Borrowing & Lending and Collateral management functionalities and workflows Extensive experience with Temenos Transact (T24) implementation and customization projects. Proven experience in Temenos Transact / T24 Securities, Corporate actions, SBL modules covering all market products Proven track record of successful project delivery in the financial services industry. Strong understanding of securities and wealth management processes and systems. Excellent analytical, problem-solving, and communication skills. Proficiency in business analysis techniques and tools. Ability to work independently and as part of a team. Strong stakeholder management and interpersonal skills. Project management skills, including experience with project management methodologies and tools. Nice to have -

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4.0 - 9.0 years

20 - 25 Lacs

Hyderabad

Work from Office

GPS XSector Specialism Operations Management Level Associate & Summary At PwC, our people in software and product innovation focus on developing cuttingedge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In business analysis at PwC, you will focus on analysing and interpreting data to provide strategic insights and recommendations for improving business performance. Your work will involve strong analytical skills and the ability to effectively communicate findings to stakeholders. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary At PwC, our purpose is to build trust in society and solve important problems. We re a network of firms in 157 countries with more than 300,000 people who are committed to delivering quality in Assurance, Advisory and Tax services. Within Advisory, PwC has a large team that focus on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work proactively and effectively on multiple client engagements over the period of time and take ownership of the entire project delivery he/she entrusted with. Responsibilities Lead endtoend GIS and spatial data analytics projects across sectors Design, develop and manage spatial databases and geospatial analysis models Integrate spatial and nonspatial data from various sources for advanced analytics Develop dashboards, maps and visualizations using GIS and BI tools Work with stakeholders to understand requirements and translate them into geospatial solutions Conduct spatial modeling, proximity analysis, network analysis and land use analysis Collaborate with data scientists and analysts to apply spatial intelligence in broader analytics Stay updated with the latest GIS technologies, tools and industry trends Mentor and guide junior GIS analysts on project delivery and best practices Mandatory skill sets 4+ years of experience in GIS and spatial data analytics Proficiency with GIS software such as ArcGIS (Desktop, Pro, Online), QGIS Handson experience with spatial databases (PostGIS, SQL Server Spatial, etc.) Strong knowledge of geospatial data processing and cartography principles Experience in Python or R for geospatial analysis (e.g., using libraries like Geopandas, Shapely, Rasterio) Ability to handle raster and vector data, satellite imagery and remote sensing data Excellent analytical and problemsolving skills Strong communication and stakeholder management abilities Preferred skill sets Experience with BI tools (Power BI, Tableau) with map visualization integrations Familiarity with web GIS technologies (JavaScript, Leaflet, Mapbox, ArcGIS API for JavaScript) Exposure to cloudbased GIS (ArcGIS Online, Google Earth Engine, AWS/GCP geospatial tools) Knowledge of machine learning or AI integration with spatial data Prior experience in utilities, urban planning, agriculture, transportation or environmental domains Years of experience required 4+ years Education qualification Bachelor s or Master s degree in Geography, Geoinformatics, Environmental Science, Computer Science, Data Science or a related field Education Degrees/Field of Study required Bachelor of Engineering, Master of Business Administration, Bachelor of Technology Degrees/Field of Study preferred Required Skills Python (Programming Language) Accepting Feedback, Accepting Feedback, Active Listening, Business Administration, Business Analysis, Business Case Development, Business Data Analytics, Business Process Analysis, Business Process Modeling, Business Process ReEngineering (BPR), Business Requirements Analysis, Business Systems, Communication, Competitive Analysis, Emotional Regulation, Empathy, Feasibility Studies, Functional Specification, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Market Trends, Optimism, Process Improvement, Process Mapping {+ 14 more} No

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10.0 - 15.0 years

20 - 25 Lacs

Bengaluru

Work from Office

Not Applicable Specialism SAP & Summary . Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . s Responsible for assessment of requirements, detailed planning and delivery of the change and communications activities, reporting progress against plan and managing risks and issues in close collaboration with assigned Program Changelead and wider project team. Creating and executing a business change impact assessment and change action plan to ensure change is successfully mitigated Managing a complex stakeholder landscape, where stakeholders are engaged effectively to ensure understanding, buy in and a smooth path for project delivery; engagement requirements may also include third party vendors and business services hubs. Ensuring that the centrally defined change & communications approach and tools are applied appropriately across the programs and/or are modified as appropriate in agreement with the Digital Procurement Change and Communications Lead. Identifying, mobilising, and managing the change network for the project Executing business readiness activities to measure whether impacted employees are ready for the change, creating and delivering adoption plans as necessary. Effective management of all communications activities including, audience and stakeholder identification, development of a communications engagement strategy, key messages, materials, and channels while ensuring content is created in line with organization tone of voice, tools and brand guidelines. Ensuring appropriate engagement with program partners across the business, e.g. GPOs, TPOs, Procurement Global Leadership team, Finance, Tech, ERP Learning, Comms, etc Management strategies independently Experience in Change management content Mandatory Skills sets Organisational change management experience Stake holder Management Preferred Skills sets Organisational change management experience Stake holder Management Years of Experience Years of experience 1015 Years Education Qualifications Qualifications BE/B.Tech/MBA/ MCA Education Degrees/Field of Study required Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred Required Skills Change Management Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Coaching and Feedback, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment {+ 21 more} Travel Requirements Government Clearance Required?

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10.0 - 15.0 years

12 - 17 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to drive and improve delivery for mega-gamma/ key growth accounts by providing innovative solutions through automation and next generation technologies, ensuring right talent supply chain to enhance customer satisfaction and lead organic growth. Do Delivery Management Ensure seamless delivery of projects in a Mega Gamma/ Key Growth Account Drive and deploy account/ project delivery structure by evaluating the budget, costs, risks and staffing requirement Ensure 100% compliance to Project SLAs, information security protocols etc (all customers contractual obligations) Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA Ensure adherence to program/ project charter in terms of schedule, quality, efforts and cost Drive account health across projects by conducting periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the account/ project requirement Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes Collaborate and influence internal key stakeholders to ensure fulfillment, technology support and flawless delivery of projects Client Relationship Management Engage with client to opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients and enhance share of business Conduct regular customer connects (meetings/ visits/ video-conference) and Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation Identify and close early warnings on a project to avoid any customer escalations Plan and conduct Quarterly Business Reviews (QBR) with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account Design, monitor and share account performance dashboards/ reports with the clients periodically Drive delivery transformation with client engagement managers to adapt to new delivery models and instill new ways of working in customer organization Share Wipros capability and initiatives that may support/ fulfill customers needs Delivery governance across the accounts/ projects Review MIS and reports to monitor and track overall project/ account delivery management Conduct periodic reviews with the team (DMs/PMs) on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects Resolve project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Review and monitor revenue allocations/ realization to avoid OB revenue leakage Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at an account level during reviews highlighting any critical project escalations and potential risks Enable revenue growth of an account within a vertical Identify opportunities for deployment of new technology, growth solutions and services in the account by bringing SL practices/ other capabilities for client solutioning Engage with existing customers to identify new business opportunities and increase the existing portfolio for an account by providing relevant solutions in order to increase delivery driven revenue Support pre-sales team to create and propose relevant solutions to the customer requirements/ request for proposals for a project in an account Support sales team with acquisition and traction of new deals by understanding the customer needs thereby ensuring higher conversion rate Operational Excellence Automation Focus Drive automation charter and related initiatives in an account Develop, drive and deploy automation led solutions and service improvements to deliver value added services to the customers thereby driving customers business forward Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery Innovation Focus Deploy new ways of working (Agile, DevOps etc) on the projects to improve quality, delivery speed and productivity parameters Drive value adds and BVMs; showcase them to customer in MRM & QBR to drive growth Plan for periodic idea campaign at account level and share the top ideas with customer during MRM / QBR Drive and deploy Knowledge Management across the account Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within an account Deploy the Wipros knowledge management portal across the account and monitor & track trainings Capability Development and Talent Pipeline Creation Demand forecasting in line with business requirements Spearhead quarterly demand forecasting and resource planning aligned to requirements of the account/ projects Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team Lead upskilling initiatives across the account Prioritize and identify essential skills required across accounts/ projects to facilitate and drive right supply chain across the account Partner with competency group and talent transformation team to drive upskilling initiatives within an account Support workforce transformation team to identify and deploy multi-skilling upgradation model for all account employees Drive towards 100% mandatory training compliance for the target population within an account Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations Quarterly connect with critical talent to understand their aspirations and create their learning maps along with project managers and HRBP Fresher engagement program Ensure a stable arrangement and assimilation of rookie within an account in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) Mandatory Skills: Training (Ops). Experience: 10 YEARS.

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5.0 - 8.0 years

9 - 13 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Digital Marketing. Experience: 5-8 Years.

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8.0 - 10.0 years

9 - 13 Lacs

Pune

Work from Office

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Financial Planning & Analysis . Experience: 8-10 Years .

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8.0 - 10.0 years

10 - 12 Lacs

Mumbai

Work from Office

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team 1. Delivery Management Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score Mandatory Skills : Project Management. Experience : 8-10 Years.

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