Product Owner

WELCOME TO SITA

About Insights

Insights is SITA’s advanced reporting and analytics platform, designed to gather and analyze data from airport infrastructure. It delivers actionable analytics and deep insights to our customers, empowering them to optimize operations and make data-driven decisions.

Role Purpose

As Product Owner for Insights, you will maximize the business value delivered by our Agile Scrum Teams. You will combine a strong technical and operational understanding of analytics products with a passion for solving real customer problems. Working closely with the Product Manager, you will help shape the product vision and strategy, ensuring Insights delivers advanced analytics capabilities that meet the evolving needs of airports and the wider air transport industry.

Key Responsibilities

• Deeply understand our customers’ businesses and the outcomes they expect from Insights.
• Collaborate with the Product Manager to develop and refine the product vision and roadmap.
• Own and manage the Product Backlog, ensuring it is populated with well-defined features, user stories, and acceptance criteria that support delivery of the roadmap.
• Specify functional and non-functional requirements and set priorities for the Scrum Team.
• Work daily with the Scrum Team(s) to clarify requirements, define sprint goals, and ensure alignment on deliverables.
• Accept or reject completed work during sprints and at sprint reviews, ensuring only high-quality features are delivered.
• Demonstrate new features and releases to internal stakeholders and select customers, gathering feedback to inform future development.
• Lead the Design Partner Program, providing early access to new features and collecting insights from key customers.
• Support the end-to-end delivery of the product, including tasks required for operational readiness and customer adoption.
• Review and approve Statements of Work (SOWs) with regional teams before presentation to customers.
• Stay co-located with your Scrum Team(s) to foster collaboration and rapid decision-making.
• Define release time-boxes and Minimum Viable Product (MVP) criteria for each release.

Experience & Qualifications

• Minimum 3 years’ experience as a Product Owner, Business Analyst, Technical Lead, or similar role.
• Proven track record working with multiple Agile Scrum Teams.
• Hands-on experience working directly with customers, especially in a B2B or enterprise setting.
• Practical experience running customer design partnership programs.
• Experience in the air transport or aviation industry is highly desirable.

Knowledge & Skills

• Strong understanding of data analytics, reporting tools, and the successful launch of data-driven products.
• Knowledge of AI/ML technologies is a strong plus.
• Excellent communication and stakeholder management skills.
• Ability to balance technical detail with business priorities and customer need.

WHAT WE OFFER

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  Flex Day: Make your workday suit your life and plans.