291 Problem-Solving Skills Jobs - Page 8

Ghrs Training is looking for a skilled Technical Process Specialist to join our team. This role is ideal for individuals with a strong background in technical support, service desk operations, and IT service management tools. Key Responsibilities: Serve as a subject matter expert for technical processes within the support environment. Provide advanced technical support and troubleshoot complex IT issues. Play a key role in Service Desk operations, ensuring efficient incident and problem management. Utilize and optimize ServiceNow for workflow automation, reporting, and process adherence. Develop and implement best practices for IT technical support processes to enhance efficiency and customer satisfaction. Analyze process performance, identify bottlenecks, and recommend improvements. Collaborate with various IT teams to streamline technical workflows and improve service delivery. About You: Should have a minimum of 2 years of experience in a technical support role. Should possess strong skills in Technical Support , Service Desk operations, and IT technical support . Should be proficient in using ServiceNow . Should have excellent problem-solving and analytical abilities. Should demonstrate strong communication and interpersonal skills.

Job Description Manages customer success process for a defined territory Should retain customers and grow contracts by Upselling & doing multi-year renewals (more than 1 year) Ensure timely support renewals for small to medium-sized customers in assigned territory Organize Customer Onboarding and Customer Success Programs Provides management with performance feedback First-line management contact for customer escalations Serves as a resource to other organizations for process and policy questions Troubleshoots problems and escalates as necessary Assists in key indicator reporting and trend analysis Educates customers on e-business practices and any associated contractual implications Ensures customer awareness and understanding of the applicable elements of the Support portfolio Responsible for meeting productivity requirements on outbound calls for renewals Manages exceptions for customers with issues that may delay or inhibit renewals Desired Profile: Excellent communication in Spanish Language (mandatory) Good negotiation skills with a right customer service attitude. Takes initiative and uses all available resources Should be open for 24x7 environment Strong analytical skills and should have good knowledge of excel Excellent research and problem-solving skills with an analytical bent of mind Effectively manages time and priorities to meet service levels Self-motivated focused and driven to achieve goals Exercises judgment, initiative and discretion when providing solutions to customers Able to apply knowledge and make decisions with minimal direction from management Projects a positive, professional image Demonstrated ability to meet deadlines Demonstrated ability to suggest and implement continual improvements Demonstrated ability to work in collaboration with others to achieve goals Career Level - IC2 Position Customer Success Representative Location Noida Shift Afternoon Shift - 12pm to 9pm (EMEA Timings) Product Description: Oracle Unbreakable Linux is an enterprise-class support program that delivers award-winning global support for Linux. With this program, Oracle is further committed to delivering high quality, comprehensive, and integrated support to help ensure enterprise success with Linux. Customers can purchase support from the Oracle Unbreakable Linux Store. Oracle Unbreakable Linux support customers at the Basic and Premier levels have access to the Oracle Management Pack for Linux at no additional charge. Oracle Management Pack for Linux delivers comprehensive provisioning, patching, monitoring and administration capabilities via a single, web-based interface, further reducing the complexity and cost of managing Linux environments. Oracle Unbreakable Linux support customers at the Basic and Premier support levels can also download and deploy Oracle Clusterware at no additional license fee or support cost. Oracle Clusterware is cluster software that groups together individual servers so they can cooperate as a single system and is available for Linux x86 and Linux x86-64. All Oracle Unbreakable Linux support customers receive access to patches and updates via the Unbreakable Linux Network (ULN). Oracle VM is server virtualization software that fully supports both Oracle and non-Oracle applications, and delivers more efficient performance. Backed by Oracle's world-class support organization, customers now have a single point of enterprise-class support for their entire virtualization environments, including Oracle Database, Fusion Middleware, Applications, and Linux, which are certified with Oracle VM. Oracle VM Templates deliver rapid software deployment and eliminate installation and configuration costs by providing pre-installed and pre-configured software images. Oracle is the only software vendor to combine the benefits of server clustering and server virtualization technologies, delivering integrated clustering, virtualization, storage, and management for grid computing. The Oracle Unbreakable Linux support program delivers enterprise-class support for Linux with premier back ports, comprehensive management, indemnification, testing and more, all at significantly lower cost. Primary Focus - Team This Global Customer Success team is responsible for renewing contracts for specific Oracle products/support for small, midsized to large enterprise customers for regions all over the world. Apart from contract renewal team is also responsible for retaining and growing the contract base by upselling and renewing multi-year contracts. The Customer Success Representative will be primarily responsible for ensuring the target support renewal rate for existing small/medium-sized customers in their assigned territory. Will assure that all renewals are completed prior to expiration, passing leads up to Partner Sales Channel for additional service opportunities, and closing the loop for all customer interactions by providing education on the Support portfolio and infrastructure.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate/Developer, Customer Service - SME The Subject Matter Expert (SME) is responsible for providing deep product knowledge and guidance to various teams within the organization. The ideal candidate will have extensive experience and expertise in a specific product, allowing them to contribute valuable insights and solutions to complex problems. Responsibilities . Serve as a trusted advisor and resource for the team, offering expert guidance on complex issues and challenges. . Support Tier-1 agents who support customers via Phone, Chat & Email Channels . Develop insightful solutions that meet business objectives. . Stay up-to-date on the latest product announcements, trends, and regulations to ensure the organization remains competitive. . Analyze data, Identify and recommend opportunities for process improvement and optimization. . Mentor and train team members, sharing knowledge and expertise to foster their professional growth. . Collaborate effectively with diverse stakeholders, both internally and externally. . Work independently and as part of a team, managing multiple projects simultaneously. . Contribute to the continuous improvement of the product and its associated processes. Qualifications we seek in you! Minimum Qualifications/ Skills . Bachelor%27s degree (Any) . Experience in a product support related role. (Preferably BPO Operations) . Strong analytical and problem-solving skills. . Excellent communication and interpersonal skills. . Proven ability to work independently and as part of a team. . Passion for continuous learning and staying updated on the latest product developments. Preferred Qualifications/ Skills . Experience in supporting Tech/ Semi Tech processes (preferred) . Travel/Relocation may be required. . Must be able to work effectively under pressure and manage multiple projects simultaneously Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

About the Role: We are looking for a proactive and organized Housekeeping Coordinator to support the housekeeping team in delivering high standards of cleanliness, guest satisfaction, and operational efficiency. The ideal candidate will manage daily schedules, coordinate communication between departments, and ensure all housekeeping activities are carried out smoothly and on time. Key Responsibilities: Daily Operations Management: Coordinate housekeeping staff schedules and room assignments Track room status (occupied/vacant/cleaned/inspected) and update the system accordingly Maintain daily housekeeping logs and checklists Communication & Coordination: Act as a liaison between housekeeping, front office, maintenance, and laundry departments Relay guest requests and complaints to the appropriate team members and ensure follow-up Update the housekeeping management system or software with real-time room status Inventory & Supplies: Monitor housekeeping supplies and linen stock; raise requisitions as needed Track usage of materials and assist in maintaining proper inventory levels Key Skills Required: Strong coordination and multitasking skills Excellent verbal and written communication Basic computer proficiency (MS Office, PMS systems like Opera, Fidelio, or similar) Knowledge of housekeeping standards and procedures Attention to detail and service-oriented mindset Ability to work under pressure in a fast-paced environment Good interpersonal skills and team collaboration Qualifications: 1+ years of experience in housekeeping or hospitality operations Familiarity with property management or housekeeping software preferred Proficiency in English and/or local language

Ghrs Training is looking for a individual to join our team, focusing on international voice support. If you have a passion for technology and experience in helping customers remotely, this could be your next role! Key Responsibilities: Provide technical assistance and support to international customers over the phone. Diagnose and resolve hardware, software, and network issues. Guide users through troubleshooting steps and solutions. Document all support interactions and resolutions accurately. Escalate complex issues to senior technical staff when necessary. About You: Any Graduate is eligible to apply. You have a minimum 1 to 5 years of experience in Technical Support (International Voice) . You possess excellent verbal communication skills in English, with the ability to explain technical concepts clearly to non-technical users. You are customer-focused, patient, and have strong problem-solving abilities. You are able to work in a fast-paced environment and manage multiple tasks effectively.

Ghrs Training is looking for an experienced Technical Support Specialist to join our team, providing essential support in an international voice environment. If you're a graduate with a strong background in service desk operations and ticketing tools, this role is for you! Key Responsibilities: Provide comprehensive technical assistance and troubleshooting to international customers via an international voice process. Serve as a key point of contact on the Service Desk , efficiently handling and resolving technical issues. Utilize ticketing tools to accurately document, track, and manage all customer interactions and resolutions. Diagnose and resolve a wide range of technical problems related to hardware, software, and network connectivity. Escalate complex or unresolved issues to higher-tier support teams when necessary, ensuring timely resolution. Deliver excellent customer service by maintaining professionalism, empathy, and clear communication. About You: You are a Graduate from any discipline. You have a minimum of 2 years of experience in a Service Desk role. You are proficient in using various Ticketing Tools for support management. You possess excellent communication skills in English, suitable for an international voice process. You are customer-focused, with strong problem-solving abilities and attention to detail

Ghrs Training is looking for a Senior Process Specialist to join our customer operations team. If you have experience in customer handling and are ready to take on a role with increased responsibility, we encourage you to apply! Key Responsibilities: Handle complex customer inquiries and issues, providing advanced support and resolution. Act as an escalation point for junior team members, guiding them through challenging customer interactions and process complexities. Analyze customer feedback and operational data to identify trends and suggest process improvements. Ensure adherence to quality standards and operational procedures in all customer interactions. Contribute to training and mentoring new team members on best practices in customer handling. Maintain a high level of customer satisfaction through proactive and effective communication. About You: You have 1-3 years of experience in customer handling . You are a Graduate from any discipline. You possess excellent communication and interpersonal skills, with a strong customer-centric approach. You are adept at problem-solving and can navigate complex customer scenarios effectively. You are highly organized, detail-oriented, and capable of working in a fast-paced environment.

Key Responsibilities: Develop and maintain Android/iOS mobile applications, Collaborate with designers, backend developers, and testers to deliver high-quality apps, Debug, test, and optimize code for performance and scalability, Learn and implement new technologies and frameworks as per project requirements, Participate in team meetings and code reviews, Required Skills: Basic knowledge of Android (Java/Kotlin) or iOS (Swift) or Flutter / React Native, Familiarity with APIs integration, databases, and UI designing, Good understanding of mobile app architecture and development lifecycle, Strong problem-solving skills and attention to detail, Eligibility: Bachelors degree in Computer Science, IT, or related fields (preferred, not mandatory), Freshers and candidates with up to 1 year of relevant experience can apply, Must have a personal laptop/PC and stable internet connection,

Key Responsibilities: Develop and maintain Android/iOS mobile applications, Collaborate with designers, backend developers, and testers to deliver high-quality apps, Debug, test, and optimize code for performance and scalability, Learn and implement new technologies and frameworks as per project requirements, Participate in team meetings and code reviews, Required Skills: Basic knowledge of Android (Java/Kotlin) or iOS (Swift) or Flutter / React Native, Familiarity with APIs integration, databases, and UI designing, Good understanding of mobile app architecture and development lifecycle, Strong problem-solving skills and attention to detail, Eligibility: Bachelors degree in Computer Science, IT, or related fields (preferred, not mandatory), Freshers and candidates with up to 1 year of relevant experience can apply, Must have a personal laptop/PC and stable internet connection,

Key Responsibilities: Develop and maintain Android/iOS mobile applications, Collaborate with designers, backend developers, and testers to deliver high-quality apps, Debug, test, and optimize code for performance and scalability, Learn and implement new technologies and frameworks as per project requirements, Participate in team meetings and code reviews, Required Skills: Basic knowledge of Android (Java/Kotlin) or iOS (Swift) or Flutter / React Native, Familiarity with APIs integration, databases, and UI designing, Good understanding of mobile app architecture and development lifecycle, Strong problem-solving skills and attention to detail, Eligibility: Bachelors degree in Computer Science, IT, or related fields (preferred, not mandatory), Freshers and candidates with up to 1 year of relevant experience can apply, Must have a personal laptop/PC and stable internet connection,

Responsibilities: Collaborate with senior developers to develop functional and appealing web-based applications Write clean, scalable, and well-documented code Assist in website layout/user interface by using standard HTML/CSS practices Integrate data from various back-end services and databases Test and maintain the website for optimal performance, user experience, and security Troubleshoot and debug issues promptly Stay up to date with emerging technologies and industry trends Required Skills: Good understanding of HTML5, CSS3, JavaScript Familiarity with any front-end frameworks like Bootstrap, Tailwind, or React (optional but preferred) Basic knowledge of PHP, Python, or Node js is a plus Ability to work with REST APIs Strong problem-solving skills and attention to detail Good communication skills and ability to work in a team environment Qualification: Bachelors degree in Computer Science, Information Technology, or relevant field

Ghrs Training is looking for a Service Desk Executive to provide essential technical support in an international voice environment. If you're a professional with experience in technical support and proficiency in Microsoft tools, this role is for you! Key Responsibilities: Serve as the first point of contact for international users seeking technical assistance via phone. Provide comprehensive technical support, troubleshooting, and problem resolution for various IT issues. Utilize hands-on experience with Microsoft tools (e.g., Windows OS, MS Office Suite, Outlook) to assist users effectively. Log, track, and manage all support incidents and service requests accurately in the ticketing system. Escalate complex or unresolved issues to higher-tier support teams when necessary, ensuring timely resolution. Guide users through troubleshooting steps and provide clear, concise instructions. About You: You have a minimum of 1 year of experience in Technical Support (International Voice) . You possess strong hands-on experience with Microsoft tools . You have excellent verbal communication skills in English, with a clear and professional demeanor. You are customer-focused, patient, and have strong problem-solving abilities. You are capable of working in a fast-paced environment and managing multiple tasks effectively.

Responsibilities: Collaborate with senior developers to develop functional and appealing web-based applications Write clean, scalable, and well-documented code Assist in website layout/user interface by using standard HTML/CSS practices Integrate data from various back-end services and databases Test and maintain the website for optimal performance, user experience, and security Troubleshoot and debug issues promptly Stay up to date with emerging technologies and industry trends Required Skills: Good understanding of HTML5, CSS3, JavaScript Familiarity with any front-end frameworks like Bootstrap, Tailwind, or React (optional but preferred) Basic knowledge of PHP, Python, or Node js is a plus Ability to work with REST APIs Strong problem-solving skills and attention to detail Good communication skills and ability to work in a team environment Qualification: Bachelors degree in Computer Science, Information Technology, or relevant field

Responsibilities: Collaborate with senior developers to develop functional and appealing web-based applications Write clean, scalable, and well-documented code Assist in website layout/user interface by using standard HTML/CSS practices Integrate data from various back-end services and databases Test and maintain the website for optimal performance, user experience, and security Troubleshoot and debug issues promptly Stay up to date with emerging technologies and industry trends Required Skills: Good understanding of HTML5, CSS3, JavaScript Familiarity with any front-end frameworks like Bootstrap, Tailwind, or React (optional but preferred) Basic knowledge of PHP, Python, or Node js is a plus Ability to work with REST APIs Strong problem-solving skills and attention to detail Good communication skills and ability to work in a team environment Qualification: Bachelors degree in Computer Science, Information Technology, or relevant field

Key Responsibilities: Test Planning & Execution: Develop, document, and maintain functional, integration, regression, and UAT test cases for Oracle HCM Cloud modules (e.g., Core HR, Payroll, Absence, Talent, Compensation). Execute test scripts manually and/or using automation tools for various releases and configurations. Validate HCM configurations, workflows, data mapping, security roles, and custom reports. Defect Management: Log defects with clear documentation (steps to reproduce, screenshots, impact). Track and validate fixes from developers and configuration teams. Work closely with Oracle support (SRs) when required for issue resolution. Automation & Tools: Utilize QA tools such as Oracle Application Testing Suite (OATS), Selenium, or other testing frameworks. Contribute to test automation for regression testing, especially across frequent Oracle Cloud updates. Collaboration & Communication: Collaborate with functional consultants, business analysts, and developers to understand requirements and ensure test coverage. Support User Acceptance Testing (UAT) by assisting users, gathering feedback, and reporting results. Participate in Agile/Scrum ceremonies (if applicable) and contribute to QA status reports. Oracle Cloud Readiness & Release Testing: Test quarterly Oracle Cloud updates, patches, and new features as part of the release management process. Evaluate impact analysis reports and coordinate release-specific testing activities. Qualifications: Required: Bachelor's degree in Computer Science, Information Systems, or related field. 25 years of QA/testing experience, including at least 12 years testing Oracle HCM Cloud or Oracle EBS HCM modules. Good understanding of HCM business processes like employee lifecycle, payroll, compensation, and performance. Experience with tools like HP ALM, JIRA, TestRail, or similar. Preferred: Experience in automation testing using Selenium, OATS, or Oracle Test Manager. Knowledge of Oracle Fusion Middleware , BI Publisher , or OTBI reports testing. ISTQB or Oracle HCM Cloud certification (nice to have). Key Skills: Functional and integration testing SQL and basic data validation skills Attention to detail and documentation Strong analytical and problem-solving skills Communication and teamwork

Job Summary: We are seeking dedicated and subject-expert Doubt Faculty for JEE (Physics, Chemistry, and Mathematics) who will be responsible for resolving student queries through one-on-one support. The ideal candidate must have a strong command over the subject, excellent communication skills, and a passion for helping students succeed in competitive exams like JEE Main and Advanced. Key Responsibilities: Provide prompt and accurate solutions to students' subject-related doubts. Resolve conceptual and numerical queries through online/offline doubt sessions (chat, video, or in-person). Maintain high levels of subject clarity and simplify complex topics for better student understanding. Track and analyze frequently asked doubts to provide feedback to content and teaching teams. Prepare detailed and well-explained solutions for common student queries and upload them to the doubt resolution platform (if applicable). Collaborate with the academic and mentoring teams to improve the overall learning experience. Required Qualifications and Skills: Bachelor's/Master's degree in Science/Engineering with specialization in Physics, Chemistry, or Mathematics. Prior experience in JEE coaching (Main/Advanced) preferred. Strong conceptual clarity in the subject and problem-solving skills. Good written and verbal communication skills. Patience, empathy, and a student-friendly approach. TO apply, call - Nidhi, 9376980822

Allime Tech Solutions is looking for ETL Testing Professional to join our dynamic team and embark on a rewarding career journey. Will be responsible for ensuring the quality and accuracy of data being extracted, transformed, and loaded into databases and data warehouses. Developing and executing test cases to validate the accuracy of data being extracted, transformed, and loaded. Writing SQL scripts and using ETL testing tools to validate the data. Collaborating with ETL developers to understand the data flow and identify testing requirements. Performing data validation, data quality checks, and data reconciliation. Identifying and reporting any errors or data discrepancies to the ETL development team. Developing and maintaining documentation of testing procedures and results. Participating in the development of test plans and test schedules. Excellent analytical and problem-solving skills.

Role specific skillsets: The candidate s primary responsibility would be Cash application, customer reconciliation and Collection Must have experience and knowledge of end to end O2C cycle Work on month end activities and co-coordinating internal and external stakeholders directly. Experience of working on advanced excel, SAP etc. DESIRED CANDIDATE PROFILE: A dynamic personality and a passion to constantly improvise technology to suit the organizations needs A B. Com/M. Com/MBA degree along with prior exposure of 4 - 6 years in Accounts Receivable processes A flair for working in a team and working hand in hand to achieve individual goals and team goals The drive to bring about change and a desire to constantly look for ways to use technology to derive efficiencies. An ability to understand the organization s goals and objectives and link them with the deliverables of the assigned function, in addition to overseeing delivery and operations

Role & responsibilities Develop and maintain automated test frameworks and scripts to ensure high-quality software delivery. Design and implement test strategies, plans, and test cases based on project requirements. Perform thorough regression testing when bugs are resolved. Collaborate with development teams to understand the architecture and design of the software. Identify, document, and track software defects. Continuously improve the testing processes, automation, and tools Preferred candidate profile Bachelor's Degree in Computer Science or related field Strong debugging, troubleshooting, and problem-solving skills. Knowledge of unit testing, acceptance testing, integration testing, system/end-to-end testing for Web applications / REST services. Experience with Python testing frameworks and tools such as PyTest, unit test, or Selenium. Comfortable usage of UNIX-like operating system and basic bash scripting knowledge. Understands aspects of Agile methodology in terms of Product Quality, Requirement. Solutions-oriented, proactive professional focused on continuous improvement and innovation. Excellent analytical, conceptual, and communication skills in spoken and written English

We are looking for an experienced Senior Consultant who will lead client projects in RGM for CPG In this role, you will be responsible for maintaining, tuning, and upgradlar This role sits within our CPG practice, and reports into the RGM Client delivery lead at Fractal We continue to deliver services in RGM to our clients, and this platform is to accelerate the setup scale of that journey This role must engage, influence and inspire wide variety of stakeholders internally from AI, Engineering Design in order to drive collaboration and alignment Knowledge/Skills 5+ years of work experience related to RGM data science, analytics in CPG domain. Creative thinker, Strategic thinking, Analytical and problem-solving skills Attention to details, Discipline, Active listening, Outstanding communication, presentation and leadership skills Organizational and time management skills. Management of stakeholders and their expectations Ability to design solution frameworks with minimal guidance and lead client discussions Strong knowledge of machine learning and statistical modeling techniques, with some exposure to cloud technologies such as Azure Databricks Experience with programming languages such as Python, Spark; or working closely teams who work with these programming languages Strong understanding of CPG data sources, algorithms, and software design principles, highly sensitive to algorithm complexity Key Responsibilities Maintain, refine/tune and upgrade the data science engine. Configure multiple AI pipelines and run the engine Use data wrangling and exploration to extract insights and relationships from the data Perform descriptive analysis and build visualizations to help customer understand what drives the business metrics. Conduct research and prototyping innovations; data and requirements gathering; solution scoping and architecture; consulting clients and client facing teams on advanced statistical and machine learning problems. Collaborate and coordinate with different functional teams (engineering and product development) to implement models and monitor outcomes. Work with engineering and design teams, RGM/CPG leadership to develop product requirements and user stories Lead technical and business discussions with the customers (mix of KPIs, metrics, data science, data engineering, domain discussions Customer management and PoV project management. Hold user and stakeholder workshops to show-case results, give overview of model functionality Lead a small group of DS developers in collaborate/streamline data science work with product, BA, MLOps Leading the collaboration with MLOps to understand the need for industrialization, ensure smooth transition from DS development to industrialization by providing sufficient DS support. Code development/redevelopment planning, provide direct support to DS developers in the execution. Ensure proper code standard are enforced, complete documentation is created and strong code management through version control. Leading regular code review together with the data scientist project lead. Ensure a common code base is created for efficient roll-out in new market with highly modular architecture, well designed data abstraction, high configurability and high level of parameterization.

We are looking for an experienced Senior Consultant who will lead client projects in RGM for CPG In this role, you will be responsible for maintaining, tuning, and upgradlar This role sits within our CPG practice, and reports into the RGM Client delivery lead at Fractal We continue to deliver services in RGM to our clients, and this platform is to accelerate the setup scale of that journey This role must engage, influence and inspire wide variety of stakeholders internally from AI, Engineering Design in order to drive collaboration and alignment Knowledge/Skills 5+ years of work experience related to RGM data science, analytics in CPG domain. Creative thinker, Strategic thinking, Analytical and problem-solving skills Attention to details, Discipline, Active listening, Outstanding communication, presentation and leadership skills Organizational and time management skills. Management of stakeholders and their expectations Ability to design solution frameworks with minimal guidance and lead client discussions Strong knowledge of machine learning and statistical modeling techniques, with some exposure to cloud technologies such as Azure Databricks Experience with programming languages such as Python, Spark; or working closely teams who work with these programming languages Strong understanding of CPG data sources, algorithms, and software design principles, highly sensitive to algorithm complexity Key Responsibilities Maintain, refine/tune and upgrade the data science engine. Configure multiple AI pipelines and run the engine Use data wrangling and exploration to extract insights and relationships from the data Perform descriptive analysis and build visualizations to help customer understand what drives the business metrics. Conduct research and prototyping innovations; data and requirements gathering; solution scoping and architecture; consulting clients and client facing teams on advanced statistical and machine learning problems. Collaborate and coordinate with different functional teams (engineering and product development) to implement models and monitor outcomes. Work with engineering and design teams, RGM/CPG leadership to develop product requirements and user stories Lead technical and business discussions with the customers (mix of KPIs, metrics, data science, data engineering, domain discussions Customer management and PoV project management. Hold user and stakeholder workshops to show-case results, give overview of model functionality Lead a small group of DS developers in collaborate/streamline data science work with product, BA, MLOps Leading the collaboration with MLOps to understand the need for industrialization, ensure smooth transition from DS development to industrialization by providing sufficient DS support. Code development/redevelopment planning, provide direct support to DS developers in the execution. Ensure proper code standard are enforced, complete documentation is created and strong code management through version control. Leading regular code review together with the data scientist project lead. Ensure a common code base is created for efficient roll-out in new market with highly modular architecture, well designed data abstraction, high configurability and high level of parameterization.

Company Overview: Envisioned by Nita M. Ambani and spread over 18.5 acres in Mumbais Bandra Kurla Complex, the Jio World Centre is an iconic business, commerce, and cultural destination. A multifaceted development of its kind in India, it includes the musical Fountain of Joy, an upscale retail experience, a multivenue cultural centre, selection of cafs and fine dining restaurants, serviced apartments and offices, and one of Indias largest convention facilities the Jio World Convention Centre. The Centre opened to the public with the Jio World Convention Centre and the Fountain of Joy at Dhirubhai Ambani Square in early 2022. The Jio World Centre is strategically located in Mumbais vibrant business and cultural hub of Bandra Kurla Complex. This centre has been developed with an international design vocabulary, while honouring the culture and spirit of India. A. JOB PURPOSE Supports the leadership in executing sales strategy and planning. The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves or exceeds assigned sales target for JWCC. Mentor sales associates. B. JOB ACCOUNTABILITIES Assist Head/Deputy Head of Sales in planning and strategy execution. Solicit, book, and develop local group business. Collaborate with management to create and implement sales plans targeting revenue, customers, and market growth. Support selling, promotion implementation, and follow-through. Ensure adherence to Customer Service and Brand Standards. Manage operational aspects of booked business (proposals, contracts, correspondence). Verify seamless turnover from sales to operations and maintain service quality. Lead reactive and proactive group sales efforts. Monitor and resolve guest issues arising from sales, coordinating with property leadership. Build and strengthen relationships with existing and new customers through sales calls, events, and community engagement. Manage relationships with key internal and external stakeholders. Provide effective handovers to event planning teams for smooth customer experiences. Responsible for sales generation of high-end banquets and conventions. Prepare proposals and understand catering contracts in detail. Participate in road shows, exhibitions, and sales calls to generate new business and close deals. Identify new business aligned with market trends, customer needs, and competitor analysis. Maintain deep understanding of MICE, weddings, associations, and PCO segments. Deliver exceptional customer service to enhance loyalty and satisfaction. Set a positive example in guest relations and gather customer feedback. C. SKILLS/COMPETENCIES REQUIRED Strong sales strategy development and problem-solving skills. Persuasive communication and effective sales call facilitation. Sales coaching and leadership abilities. Ability to analyze sales opportunities using economic and industry data. Team collaboration to achieve goals. Experience managing large-scale events, including high-profile weddings and conventions. Proficient hospitality sales knowledge with strong negotiation skills. Solid business acumen and operational management. Competent with MS Office and sales software (Opera, Delphi, Micros). Good mathematical reasoning for work-related problem-solving. D. QUALIFICATIONS Bachelors degree in Hotel Management, Business Administration, or related field (essential). Preferred - Postgraduate qualification in Sales & Marketing E. EXPERIENCE 8-10 years in hotel hospitality or events sales. 3-4 years in managerial roles. Prior sales experience in convention centers or exhibitions is advantageous.

Roles and Responsibilities Collaborate with stakeholders to understand business requirements and translate them into technical specifications. Conduct gap analysis to identify process improvements and implement changes using Agile methodologies. Develop strong relationships with clients through effective communication, trust-building, and issue resolution. Work closely with cross-functional teams to deliver high-quality solutions on time. Provide analytical insights and recommendations based on data analysis.

About Us: Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more Based in SF and Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact We are seeking skilled Business Analysts with a minimum of 1 year of experience to join us as freelancers and contribute to impactful projects Key Responsibilities: Write clean, efficient code for data processing and transformation Debug and resolve technical issues Evaluate and review code to ensure quality and compliance Required Qualifications: 1+ year of Business Analysis experience Strong analytical and problem-solving skills Experience in requirement gathering/documentation Understanding of project management methodologies

Systra is seeking applications for the position of Field Engineer - Bridges & Road for our ongoing station redevelopment project. This role is crucial for developing project plans, overseeing construction, ensuring quality, and managing documentation for bridge and road infrastructure. The ideal candidate will be a proactive problem-solver with strong technical skills and the ability to work effectively in a diverse, integrated project delivery environment. Role & Responsibilities Develop comprehensive project plans for the construction of bridges and roads within the station redevelopment project. Conduct thorough assessments of the project site and collaborate with relevant authorities to obtain necessary permits and clearances for construction. Coordinate with the design team to ensure the timely completion of detailed design plans and specifications for bridges and roads in adherence to regulatory standards and project requirements. Supervise and provide technical guidance to junior engineers and other team members involved in the construction process. Monitor construction progress , identify potential issues, and implement effective solutions to ensure adherence to project timelines and quality standards. Conduct regular site inspections to ensure compliance with safety regulations, quality standards, and contractual requirements. Prepare and maintain accurate documentation , including progress reports, technical drawings, and project-related correspondence. Participate in project meetings and provide regular updates to the Project Director and other stakeholders regarding the status of bridge and road construction activities. Coordinate with relevant authorities and stakeholders for the timely resolution of any issues or concerns related to the project. Preferred Candidate Profile Experience: Total 2 years experience in a similar position and project for B.Tech (Civil) graduates. OR, total 5 years experience in a similar position and project for Diploma (Civil) holders. Communication: Excellent verbal and written communication skills. Interpersonal Skills: Ability to work within a culturally diverse organization, recognizing and respecting differences. Problem-Solving: Ability to problem solve, especially in an integrated project delivery environment, applying industry best practices. Compliance: Ensure compliance with Systra Group policies, particularly on ethics, safety, and adherence to Company ISO 9001 and 14001 Standards.