1453 Order Processing Jobs - Page 37

Processorders with accuracyand timeliness. Respondto customersregardingenquiriesand deliveryoforders through Emails and Phone calls. Prepare Quotation and Proforma invoice on the request of Customer andSalesperson. Arrange sample as perrequirementofcustomers. Maintainsalesreport in excel on day to day basis. Coordinatewith BillingDepartmentregardinginvoicerelated matter. Coordinate with financedepartmentforpaymentrelated queries and debit/creditnote. LR&Dispatch followupwith Logistic Department&Transport Send dispatch detailsto customer. Followup with customerforpayment Give after-salessupportwhen requested Provide all possiblesupportto thesalesteam and customers during thesalesprocess.

Order Management || Logistics Criteria-Any graduate with 2 year exp into Order Management/Claims Mgt WFO-5 Days working 24*7 Shifts CTC: Upto 5.5 + Variables Immediate Joiners Only Location-Pune Contact- HR Gaurav:9653852049 HR Prachi:9660626710

Min 2 Yrs Exp in IT Procurement . Laptop, Servers, Storage, Printers, Projectors, Networking, Racks, CCTV, Monitors, Displays, etc). Good @ MS Excel & Word, . Negotiation Skills & Order processing. Logistics & Vendor Management. OEM / T1 Distis Required Candidate profile Must have prior Experience In IT Hardware & Software Purchases. Experience in "End to End Procurement" and Logistics. [NOT JUST PR TO PO, etc]. E-Way bill raising. Managing Logistics Partners.

Qualification/ Personal Attributes Graduate/MBA 5-10 Years Job Description Retention & increase of market share for assigned product category in each account. Responsible for sales in assigned product category in assigned region. Channel Handling experience. Selection of relevant channel partners. Channel conflict resolution. Reconciliation of accounts with the channel partners Up keeping all sales records on maintain data delated to sales. Good geographical Exposure Order processing

Job Title: Sales Coordinator Location: Secunderabad, Telangana Industry: Manufacturing - Building Materials Work Schedule: 6 Days a Week (Monday to Saturday) Experience: 2-5 Years in Sales Coordination / Back-Office Sales Support Job Summary: We are looking for a detail-oriented and proactive Sales Coordinator to support our sales operations. The ideal candidate must be strong in quotation preparation , have excellent Excel and Word skills, and possess strong communication abilities . Experience in the building materials or manufacturing industry is highly desirable. Key Responsibilities: Prepare accurate and timely sales quotations and pricing proposals for customers. Handle day-to-day communication with customers regarding inquiries, quotations, and order status. Maintain and update client data, price lists, and sales records in Excel. Coordinate with the sales, production, and logistics teams to ensure smooth order processing and timely deliveries. Generate reports and maintain documentation using MS Excel and Word . Follow up with customers for purchase orders and payment status. Assist in creating sales presentations, monthly sales reports, and performance tracking sheets. Ensure high standards of customer service and effective internal coordination. Requirements: Bachelor s degree in Commerce, Business Administration, or a related field. 2-5 years of experience in a similar sales coordination or support role. Strong proficiency in MS Excel and Word (must be able to create quotations, reports, and order summaries). Excellent written and verbal communication skills . Good understanding of sales processes and documentation. Ability to manage multiple tasks and prioritize workload efficiently. Prior experience in the building materials or manufacturing sector is preferred. Additional Information: Location: Secunderabad (candidates must be based locally or willing to relocate). Work Days: Monday to Saturday

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Job Description About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our distributed team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com . . About Customer Support Center At Thermo Fisher Scientific, we are committed to being a Product Leadership company that creates innovative solutions across the spectrum of our customers needs. Our customer service and support are critical to enabling an exceptional customer experience. Our Customer Support Center organization is instrumental in these efforts and their seamless alignment across geographies and commercial functions is important to our success. The Bangalore Customer Support Center capability is a well-established team, which supports the North America, EMEA & APJ Order Management and other critical back office jobs with three shifts working over a 24-hour window/day, together processing over 60,000 requests each month. These three teams are truly pivotal to delivering on our promises of quality, innovation and give to the success of our business in India and across the world. Job Title: Sr Service Support Representative Reports To: Team Leader, Customer Service, Location: Bangalore Roles & Responsibilities Perform high end order processing tasks which requires in-depth knowledge and experience for assigned regions using Oracle JD Edwards, SAP and other applications used by the function Ensures adherence to all internal / external processes with no slippage on transactions taken up for financial impacting processes/actions Solves complex problems, takes fresh opinions using existing solutions, be an active participant of the process calls, share ideas with teams/partners to improve processes Works independently and requires minimal mentorship Optimally collaborate across the team to ensure that mistakes are not repeated by team members Engage in activities to provide an enhanced customer experience Ensures adherence to organizational procedures, policies, and systems. Ensures that performance metrics / SLAs are met Enforce to daily turnaround time for orders as per set TAT guidelines Proactively calls out issues that can potentially hamper the business processes Supply to team effort by accomplishing related results as needed As a Customer Service Representative-Order Management you represent our company well by being responsible, punctual and self motivated Other Requirements Preferably bachelor s degree (Arts, Science, Commerce, Business Administrations) 3-5 years Hands on experience on Order Management Requires strong digital literacy, including Microsoft office Display excellent verbal and written communication and interpersonal skills. Highly detailed and organized with excellent analytic and problem-solving abilities Able to multi-task, prioritize and lead time efficiently Ability to work under face pace environment Customer orientated and ability to adapt/respond to different types of tasks Flexible to work in any Shift

"> Responsible for Order Processing (Key in orders on clients provided ERP system & Order Management on Customers dashboard). Managing Order processing, Order Execution and Order Acknowledgement through customers portals and effective database. Candidate should be able to handle the Complex and critical cases of customers and providing a proper resolution which meets their satisfaction Level. Become a point of contact for escalated customers. Candidate should be able to handle high volume of Order and its related key activities such as preponed shipment/ Postponed scheduled delivery etc. Provided experience in decision making, identified and understood issues, problems and opportunities by compared data from different resources to draw conclusion. Responding Customer and inter-departmental team in a timely manner with efficient results to their issues. Should be able to Co-ordinate with operational teams like Production, Quote, Purchase, Quality, Inventory, Shipping etc. for timely delivery of material as per customer requirement & maintain 100% OTD. Analyze Sales perspective report and able to narrate findings. Should have good experience in ERP software i.e. SAP, EPICOR & CRM will be adding values to the organization. Keep records of generated Orders and prepare weekly and monthly reports. Hands on experience of MS office functions (excel, word, power point), Power BI for Dashboard & report preparation. Excellent communication skills in verbal and as well written required for customer interaction.

Category-defining tech. Career-defining work. Lots of tech companies disrupt. But, many fail when they try to scale. Were different. CockroachDB makes it easier for companies to build and scale apps. This is how and why were helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact. Because when our customers win, we all win. The Role Were looking for a Senior Engineering Manager to lead our Database Engineering efforts in India. This is a foundational leadership role focused initially on the DB Server team, with a trajectory to oversee multiple teams over time. The successful candidate will play a key role in shaping the future of our database engineering presence at our India site. You will be responsible for leading and growing the DB Server team, which designs, builds, and maintains core components of CockroachDB. This includes server bootstrapping, critical network APIs, and foundational layers supporting SQL, KV, Storage, and Cockroach Cloud. As an early Engineering Manager in the site, you will impact how the organization is structured and built to ensure cross geo collaboration is successful. You will partner with the Site Lead, HR, Recruiting and other stakeholders to create a culture of excellence and accountability in the site. Tightly collaborate with functional leaders and managers cross-geo and align on the priorities while maintaining autonomy for local execution. You Will Lead and grow the DB Server team in India; future scope includes additional database engineering teams. Collaborate closely with cross-functional and cross-geo leaders to ensure alignment while enabling autonomous local execution. Foster a high-performance, inclusive, and growth-oriented culture. Partner with engineering and product leadership to define the technical roadmap for CockroachDB and future offerings. Act as a senior leader within the India database engineering group, supporting broader cultural and organizational goals. Coach and develop engineers with an emphasis on both technical excellence and career growth. Champion performance management and team development best practices. The Expectations In your first 30 days, you will become an integrated member of our engineering team. You ll spend time learning about the different team s domains, processes and people, as well as learning about CockroachDB and CockroachDB Cloud. We believe that its essential for you to take this first month to become familiar with our technology and our company. After 3 months, you will be fully integrated into the team and comfortable leading the team s execution in partnership with product management owners. You ll have built an understanding of the team s tech stack and feel comfortable with the architecture and components. You ll understand the team s priorities and roadmap. After 6 months, you ll be ready for our next bi-yearly planning process, with your comprehensive understanding of our roadmap and priorities. You will be making sure that each member of your team is working on projects that align with both our needs and their interests, and able to partner with them to shape their career development. You Have 12+ years of overall experience, with at least 5 years in engineering leadership roles. Proven success managing database systems or similar low-level systems engineering teams. Familiarity with system programming languages (e.g., Go, C, C++) and profiling/debugging tools. Experience working in distributed, cross-geo engineering environments. Strong product and architecture intuition, with a systems-thinking mindset. A passion for developing people and building high-impact teams. The Team BabuSrithar - India Site Lead, Senior Director of Engineering BabuSrithar heads engineering and Site Leader for the India office. He is responsible for our growth strategy and is a cultural champion in the region. He is passionate about building high-quality software products and lean teams by leveraging everyones potential. He enjoys working with people and learning along the way. Before joining Cockroach Labs, BabuSrithar held senior leadership positions at companies like Nutanix, Clumio and recently he was VP of engineering at Apty where he led the engineering globally. When not at work, he enjoys his time with his 5-year-old and family. Alex Lunev - Head of DB Engineering, Senior Director of Engineering Alex is the Head of Database Engineering function at Cockroach Labs. Before joining Cockroach Alex spent 16 years building transaction processing systems in the FinTech space. Having spent years coming up with creative solutions to scaling large order processing applications, Alex is excited about solving the problems of scale and resiliency right at the source by building a world-class distributed SQL database at Cockroach Labs. He can finally sleep at night knowing he is never going to have to manually shard another MySQL database again. When he s not at work, you can find Alex spending time with his wife and two daughters or out on the water surfing or kiteboarding. If you need additional accommodations to feel comfortable during your interview process, please email us at accessibility@cockroachlabs.com . Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we ve learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work. Benefits Medical Insurance Flexible Time Off Paid Parental Leave Mental Wellbeing Benefits And more!

Order Execution for new orders till dispatch and payment. Follow up post-order process with customer & factory. Coordinate between clients and production as and when required for dispatches or sometimes service issues. Preparing proper bills/ invoices and discussing them with the seniors before submitting them to the client. Control debtors from time to time by following up on payments and other deductions, and discuss and stop the deductions if any with the clients and seniors. Daily coordination with the other Departments, Operations staff, Branches, and Accounts department to fulfill their requirements and for smooth working. Managing and controlling all the company's external suppliers with particular emphasis on the purchase of Materials. Review of purchase order & preparing work order & order acceptance Stock maintenance and record keeping, Conducting marketing research, documentation Preparing Export Documents, Letters, etc. Manage office Inventory & maintain records of goods ordered and received. Attend to customer calls, check & send correspondences, send quotations, and follow up on orders. Job Location - Chembur Desired Candidate Profile Bachelors degree in Business Administration or similar field. Min. 1 year to 8 years experience as a Back Office Executive/Coordinator Good communication skills (oral as well as written), and knowing the local Language are added advantage Ability to work as part of a team. Dynamic, organized, service-minded, dedicated, takes responsibility. Administrative skills, able to work with the standard Microsoft tools (Word, Excel, Outlook) Able to understand technical documents

A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives Ensure a safe work environment Lead and supervise a team of TLs as direct reportees supported by PAs in Operations Responsible for the overall Quality, Productivity and dark store performance Appraise performance; resolve problems; and address staffing needs Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. Ensuring Building heath and inventory metrics with best in class quality metrics Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. Proactively identify and lead process improvement initiatives Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. Ensure best practices in people management and accountable for compliance, Connections and scorecards. Manage People and team development Create leaders and talent pipeline. Good stake holder management and project management skills Do cross functional and cross mile interfacing and take up for the best practices and initiatives 2+ years of employee and performance management experience Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 2+ years of performance metrics, process improvement or lean techniques experience

Job Title: Executive - Customer Support Job Overview: The Executive Customer Support is entrusted with the responsibility of facilitating seamless coordination between the clients, sales team and production team to ensure the timely and complete delivery of sales invoices, adhering to the Ontime and in Full (OTIF) standard. This role entails providing essential information, addressing client requirements, and overseeing shipment delivery within specified timelines for designated clients. Key Responsibilities and Accountabilities: Coordinate with clients to ensure agreement on delivery timelines and product specifications. Collaborate with the Production Planning team to ensure production is aligned with client requirements and timelines. Work closely with CAD and Production Planning to confirm product specifications (e.g., weight, shine, design, etc.). Address customer inquiries promptly and within the defined turnaround time (TAT). Proactively communicate delivery progress, specifications, and any deviations from client requirements. Ensure accurate completion of documentation in the ERP system and via email as per customer requirements. Prepare quotations and pricing in accordance with company guidelines. Competencies and Levels: Excellent proficiency in business communication, both written and verbal, especially via email and telephone. Strong arithmetic and calculation skills to facilitate accurate pricing and order processing. Effective coordination skills to synchronize activities between various departments and stakeholders. Familiarity with ERP systems is preferred to streamline documentation and workflow processes. Proficiency in MS Excel is essential for data analysis, reporting, and documentation purposes. Qualification Experience: Graduate with Any Stream with 0 to 2 years of Experience Experience of working in a Customer Service Function will be Preferred

Job Title: Order Management Specialist Location: Bangalore Experience: 2-4 Years Overview: The Order Management Specialist provides top-tier customer service to their assigned accounts through proactive management of orders from receipt through shipping and by partnering with cross-functional team members and stakeholders to ensure best-in-class results. Effectively communicate with field sales, internal departments (Planning, Finance, Collections, Sales, PLM warehouse )to keep everyone up to date on the status of the sales orders throughout the life cycle of the orders Responsibilities : Entering and processing customer orders accurately and efficiently, including managing order modifications, returns, and exchanges. Providing exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience via phone and or email Monitoring order statuses and communicating updates to customers, ensuring timely fulfillment of orders. Working with sales, warehouse, and other internal teams to ensure accurate and timely order processing. Investigating and resolving customer issues related to orders, shipments, and returns. Assisting in inventory control and management to ensure adequate stock levels. Contributing to process improvement initiatives to enhance efficiency and customer satisfaction. Ability to analyze customer issues, identify root causes, and propose solutions. Create 3rd party B2B POs when required Run daily open order reports and follow up with open actions Learn Mitels policy and procedures for all orders submitted Requirements and Qualifications Strong interpersonal skills, including the ability to influence others and establish credibility with key stakeholders; Excellent oral and written communication skills; Preferred candidates will have SAP (ERP) experience Strong understanding of order management systems. Ability to work in a fast-paced environment. Customer focused and detail-oriented / Ability to multitask and prioritize tasks. Proven time management and organizational skills Experience with Microsoft Office (Excel, Outlook, Word) Ability to problem solve Understanding of order management processes, supply chain logistics, and related industry standards. Ability to make sound decisions and recommendations Work independently with limited supervision and as part of a team.

Drive growth and streamline operations across D2C and marketplaces. Role includes -strategy, inventory, supply chain, listings, and cross-team coordination to boost revenue and efficiency Lead demand forecasting and sales projections Required Candidate profile 3+ years of experience E-commerce professional with a strong track record in D2C growth, marketplace management, and supply chain optimization, adept at driving revenue and operational excellence.

About NCR Atleos KEY RESPONSIBILITIES: Scheduling and follow up of audits and cycle counts for each field stocking location within the region/area. Maintains the accuracy of the inventory records and prepares any necessary inventory adjustments in accordance with the Internal Controls Policy. Reconciliation of financial intransit reports on a daily/weekly basis. Reconciliation and resolution of distress (parts that cant be received on arrival) from all vendors Set up of new CEs Part logistics setup closely work with field services and ES Business setup team Analysis to determine what parts are carried by all Customer Engineers. Customer Engineer order requests and problems with inventory integrity issues. Processing Customer Engineers exits and re-deployment of all service parts Plan and execute NTS returns Monitor Surplus and Defective log Reconcile and process scrap with IM team Identify and rectify ES Vs Trace variances Design and improve current ICS processes Education/Required skill set: Associates degree or equivalent experience preferred. Logistics and/or Data Entry experience preferred. Computer literacy and knowledge of MS Office applications required. Demonstrates the ability to understand the fundamental principles of Logistics as stated within the NCR-WSL policies and procedures and can communicate those principles when discussing tasks, assignments, projects, etc. Demonstrates the ability to listen, understand and respond to non-technical, verbal communications commonly encountered in the workplace. Oral CommunicationUses appropriate vocabulary and grammar when speaking; Expresses ideas in a clear, thorough and concise manner; Uses appropriate gestures, body language, and tone when speaking in one-on-one situations. Written CommunicationDemonstrates the ability to fill out forms. Accurately communicates information received from others. Problem SolvingDemonstrates the ability to understand the fundamental principles and elements of problem-solving techniques and with guidance can follow procedures and guidelines set by the department. Uses appropriate tools, forms, and can collect data and identify subject matter experts to determine solutions. Decision MakingDemonstrates the ability to make routine decisions when required information is readily available. Organizes and uses time to accomplish goals, while handling multiple objectives or activities at the same time. TeamworkDemonstrates the ability to understand the need for working and conducting business in a team environment and can communicate this concept in either an oral or written format. Understands how teamwork and team building integrate with the organizational vision and business plan. Technical Skills Candidate must be able to identify problems. Must utilize problem solving skills and techniques to identify and recommend solutions. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Receive, inspect, and log incoming stock Organize and maintain product inventory Handle stock movement between warehouse and showroom Pack and prepare orders accurately Ensure timely packaging for deliveries Back office support for sales ops

Proficient in advanced Excel functions and tools, Strong communication skills Data Presentation for Sales Meetings, Activation of pricing in DMS & Tally across various channels such as Horeca, Modern Trade, General Trade, E-Commerce. Sales analysis.

Customer Service Arranging shelves Receiving Products Inventory Check Explain the features of the product to the customers Assist customers place orders online (Must be able to use the internet) Maintain the cleanliness and hygiene of the Retail Store Must have Aadhar and PAN Card Age Limit: 29 years Good Communication Skills Rotational Shifts Rotational Weekly Off

Designation:- Exports Department Merchandiser Exp: 1 -2 Yrs Location Kharadi Skills: Export Department, Merchandising, Merchandise Planning, Order Processing,

The candidate will manage customer relationships, processing orders, coordinating logistics, and ensuring smooth backend operations to achieve monthly sales targets.

Experience Retail Analyst Send their resume over navjot.kumar@wipro.com Role & responsibilities Collaboration for product life cycle within functions Demand Forecasting: Read and analysis and updating of demand forecasts Inventory Management: Understand concept and make business decision on inventory management for seasons Data Interpretation: Utilize Tableau to generate and interpret exception reports for inventory management Trend Analysis: Be part of weekly projections on moving parts for analysis on Inventory planning Performance Review: Analyze the Demand Analysis report to assess sales trends and item performance, making strategic recommendations for future media and marketing initiatives. Operational Efficiency: Review & Evaluate stock levels to provide insights on backorders, cancellations, etc. Cross-Departmental Coordination: Collaborate with the production department on reorder placements, actively monitoring purchase order (PO) shipping statuses and delivering timely updates to senior management. Backorder Management: Track and prioritize top backorder and anticipated backorder items Overstock Strategy: Identify overstocks and develop actionable strategies & inputs of promotions Liquidation Oversight: Maintain overstock disposition codes and identify end-of-season overstocks as reporting KPI Achievement: Drive efforts to meet service KPI goals related to backorders and cancellations Preferred candidate profile Ability to learn and understand demand forecasting concepts and apply knowledge on the job with strong analytical skills. Ability to effectively operate in a fast-paced, business-decision driving analytical environment. Ability to demonstrate intermediate skill level in MS Excel, including formulating pivot tables, if statements, vlookup statements, etc. Passionate about working with business partners to identify opportunities, driving business decisions with data and analysis. Proactive, self-directed, strategic, and tactical with an intellectual curiosity for analyzing and interpreting information. Strong communication skills with the ability to interact collaboratively and influence others without authority. Functional knowledge of Inventory Management principles and KPIs of OTB, sell through and inventory turn rates, COGS variance, WOS, etc. Perks and Benefits One way Cab service 5-day work week, 2 rotational days off. 24*7 Work shifts, Major US Shift.

Role:- Order Management. Skill:- Order Management, SAP. Experience:- 2+ Years. Bengaluru:- Manyata Tech Park.

Support Respond to customer inquiries regarding price, delivery time, and delivery methods. Prepare quotations using the companys Microsoft Excel template, ensuring accuracy and professionalism in English. Verify and follow up on customer payments. Handle the packing and shipment of goods. Track and monitor deliveries until completion. Contact Hyundai/Kia dealer shops to verify the usage of GIT products by checking serial numbers and quantities. Prepare quotations for update fees using Microsoft Excel, maintaining clear and professional English communication. **********EXCELLENT ENGLISH COMMUNICATION SKILL REQUIRED************ Reporting Provide data and guidance to support the Managing Director (MD). Register and maintain records in the CRM system (GIT Program). 3 months Probation period. **********EXCELLENT ENGLISH COMMUNICATION SKILL REQUIRED************

Position Description - Sales Coordinator Position Title : Executive - Sales Coordinator, Hierarchy E1, Department Sales & MIS, Location Asansol (1) & Domjur (2), Reports To Regional Sales Head Position Purpose: The Executive - Sales Coordinator is responsible for ensuring the seamless coordination of sales operations, order management, stock tracking, dispatch planning, and payment collection. This role requires close collaboration with distributors, depots, sales executives, and various internal teams to achieve sales targets and operational excellence. Key Accountabilities Order Management: Manage order placement, stock monitoring, and preparation of production and dispatch plans to meet distributor and DD sales requirements. Payment Coordination: Ensure timely payment collection, manage outstanding balances, and coordinate with depots for payment deposits. Sales Operations: Punch sales orders in Tally, prepare sales MIS reports, track Target vs. Achievement data, and drive sales growth in collaboration with DD Sales Executives. Stakeholder Management: Coordinate with depot in-charges, logistics teams, and modern trade partners to ensure smooth operations, timely dispatches, and complaint resolution. FMCG Product Coordination: Manage FMCG and bread product requirements from other units and ensure dispatches to modern trade partners like Reliance and Big Basket. Recibo Operations: Oversee Recibo-related activities, including billing, attendance tracking, and retail outlet additions, while motivating DD Executives. Logistics and Dispatch: Plan and oversee the dispatch process, resolve short supply issues, and address distributor and depot complaints with timely resolutions. Team Development: Foster motivation, collaboration, and team-building initiatives to drive organizational efficiency and achieve business goals. Essential Qualifications Bachelor's degree in Business, Sales, Supply Chain, or a related field. Required Experiences 4 to 8 years of relevant experience in sales coordination or operations within FMCG or a similar sector. Strong proficiency in Tally and Recibo software. Excellent analytical skills with the ability to prepare and interpret sales and financial data. Strong communication, team-building, and problem-solving abilities. Proficient in MS Excel and other reporting tools. Competency Framework Ability to manage multiple stakeholders and prioritize tasks effectively. Strong organizational and planning skills to ensure smooth operations. Proactive approach to addressing and resolving operational challenges. Customer-focused mindset with a commitment to service excellence. Key Internal Relationships Sales Head, Production Head, Functional Heads

Position: Customer Service Specialist Job Location: Airoli Your job responsibility would be to act as an administrator to triage cases in CRM according to the designated business or group of businesses. You will be responsible for catering to Foundational customers and be a part of the entire order handling and order fulfilment process. You are a self-motivated person with ability to use initiative and thrive on responsibility. And also, capable to work effectively in small teams and be willing to continuously develop knowledge and skills. Responsibilities Be an administrator to triage cases in CRM according to the designated business or group of businesses and customers, handling priority and foundational customers with a high degree of complexity. Order to Cash Process & Inco Term Be a part of the entire order handling and order fulfilment process. Maintain a thorough knowledge of the company's products, applications, and service offerings within the assigned business portfolio. Strengthen customer intimacy by developing solid relationships, understanding customer needs, and gathering market intelligence. Coordinate activities at assigned customer accounts, proactively address issues, and implement solutions. Maintain service levels according to business prioritization. Differentiate between customer requirements and the company's capabilities, choosing the best and most cost-effective solutions. Qualifications Required a bachelors degree. 2 years to 3 years of working experience in similar roles Preferred Skills Problem solving and communication skills Costumer Service and business process acumen Additional notes The ability to accommodate a flexible schedule aligned with international time zones is essential.

Role & responsibilities Responsible to monitor oversee Order Processing and Customer Service. Responsible to Handle customer calls and emails related to orders, including back-order follow-ups and stock availability. Responsible to release orders, schedule delivery times per customer requirements, and coordinate with the warehouse team for dispatching. Responsible to address invoice-related queries and manage payment follow-ups, including sending reminders for outstanding payments. Responsible to prepare purchase orders with product codes and provide territory-wise allocation plans for critical products. Responsible to Communicate stock availability and expiry information to KAMs and send backorder (BO) reports as requested. Responsible to Coordinate with customer service to resolve PO-related queries such as customer codes and price mismatching. Responsible to Update pricing information and manage credit note (CN) requests, including PRR loose wells CNs. Responsible to allocate Business Orders (BOs) for direct customers. Monitor sales figures at closing time and compile necessary data for reporting purposes.. Responsible to prepare and send sales data, monthly economic data, and weekly sales reports including customer-wise order values. Provide regular updates to internal teams and customers regarding order status, stock levels, and delivery schedules. Conducting periodical SOP training and check if all statutory compliance followed.