Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
3.0 - 7.0 years
6 - 8 Lacs
Hyderabad
Work from Office
Role & responsibilities - Must have experience in Orthopedic segment Drive sales growth of Sports Medicine products in the assigned Hyderabad territory. Build and maintain strong relationships with orthopaedic surgeons, physiotherapists, hospitals, and clinics. Conduct product demonstrations and provide technical support during surgeries as required. Ensure effective territory coverage and achieve monthly and quarterly sales targets. Manage distribution channels, stockists, and ensure timely availability of products. Organize CMEs, workshops, and training sessions for HCPs. Submit timely sales reports, competitor intelligence, and customer feedback to regional leadership. Collaborate with internal teams for order processing, customer service, and post-sales support. Contact Person- 8075020265 , 6385880811
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
Noida, Hyderabad, Mumbai (All Areas)
Work from Office
We seek dynamic and results-oriented Sales Coordinators to join our growing team of 250+ professionals to do world-class designs for network cabling for Fortune 500 companies and Hyperscale Data center clients. The Sales Coordinator plays a crucial role in supporting the sales team within our IT infrastructure company. This position is responsible for facilitating the sales process, ensuring smooth operations, and enhancing overall sales efficiency. The ideal candidate will be a highly organized, detail-oriented individual with excellent communication skills and a strong understanding of IT infrastructure solutions. Responsibilities: Sales Support: Provide administrative and operational support to the sales team. Assist in the preparation of sales proposals, quotations, and contracts. Coordinate sales meetings, presentations, and product demonstrations. Manage and maintain sales documentation, including CRM data, sales reports, and customer information. Handle customer inquiries and resolve any sales-related issues in a timely and professional manner. Order Processing and Management: Process sales orders accurately and efficiently. Coordinate with internal departments (e.g., logistics, finance) to ensure timely delivery of products and services. Track order status and provide updates to sales team and customers. Manage and resolve any order-related discrepancies or issues. Customer Relationship Management: Maintain and update customer databases and CRM systems. Act as a point of contact for customers, addressing their needs and concerns. Assist in building and maintaining strong customer relationships. Gather customer feedback and provide insights to the sales team. Sales Administration: Prepare and generate sales reports, forecasts, and other relevant documentation. Manage sales team calendars, travel arrangements, and expense reports. Coordinate sales-related events, conferences, and trade shows. Assist in the development and implementation of sales processes and procedures. Ensure compliance with company policies and sales guidelines. Product and Industry Knowledge: Develop and maintain a strong understanding of the company's IT infrastructure products and services. Stay up-to-date on industry trends, competitor activities, and new technologies. Provide product information and support to the sales team as needed. Qualifications: Excellent organizational, time-management, and multitasking skills Strong written and verbal communication skills Detail-oriented with a high degree of accuracy Ability to work independently and as part of a team Strong problem-solving and analytical skills Ability to prioritize tasks and meet deadlines in a fast-paced environment
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Pune, Bangalore Rural, Chennai
Work from Office
We seek dynamic and results-oriented Sales Coordinators to join our growing team of 250+ professionals to do world-class designs for network cabling for Fortune 500 companies and Hyperscale Data center clients. The Sales Coordinator plays a crucial role in supporting the sales team within our IT infrastructure company. This position is responsible for facilitating the sales process, ensuring smooth operations, and enhancing overall sales efficiency. The ideal candidate will be a highly organized, detail-oriented individual with excellent communication skills and a strong understanding of IT infrastructure solutions. Responsibilities: Sales Support: Provide administrative and operational support to the sales team. Assist in the preparation of sales proposals, quotations, and contracts. Coordinate sales meetings, presentations, and product demonstrations. Manage and maintain sales documentation, including CRM data, sales reports, and customer information. Handle customer inquiries and resolve any sales-related issues in a timely and professional manner. Order Processing and Management: Process sales orders accurately and efficiently. Coordinate with internal departments (e.g., logistics, finance) to ensure timely delivery of products and services. Track order status and provide updates to sales team and customers. Manage and resolve any order-related discrepancies or issues. Customer Relationship Management: Maintain and update customer databases and CRM systems. Act as a point of contact for customers, addressing their needs and concerns. Assist in building and maintaining strong customer relationships. Gather customer feedback and provide insights to the sales team. Sales Administration: Prepare and generate sales reports, forecasts, and other relevant documentation. Manage sales team calendars, travel arrangements, and expense reports. Coordinate sales-related events, conferences, and trade shows. Assist in the development and implementation of sales processes and procedures. Ensure compliance with company policies and sales guidelines. Product and Industry Knowledge: Develop and maintain a strong understanding of the company's IT infrastructure products and services. Stay up-to-date on industry trends, competitor activities, and new technologies. Provide product information and support to the sales team as needed. Qualifications: Excellent organizational, time-management, and multitasking skills Strong written and verbal communication skills Detail-oriented with a high degree of accuracy Ability to work independently and as part of a team Strong problem-solving and analytical skills Ability to prioritize tasks and meet deadlines in a fast-paced environment
Posted 1 month ago
1.0 - 4.0 years
2 - 4 Lacs
Karauli, Manesar
Work from Office
Job DESCRIPTION: • Over-all responsibility to monitor day to day activity of the Service/Repairing Jobs for its Engineer allocation, offer to customer, Followup for PO, Dispatches etc.. • Managing the in/out of all the products with accountability which includes finished products, dispatch & delivery. • Looking after arrangement of raw material from local market, Imports and Online shopping • Invoice preparations and payment followup with clients.. • Interact with internal team to ensure on time delivery. Desired Profile & Competencies • Age Limit up to 35 years only • Excellent communication skills both written & verbal. • Have good interpersonal skills & presence of mind. • Good Computer skills specially in Excel & Outlook • Eager to learn very fast. • Good Typing speed.
Posted 1 month ago
1.0 - 3.0 years
4 - 7 Lacs
Gurugram
Work from Office
Job Title : Performance Marketing Associate Company: Badho Technologies Pvt Ltd Location: Gurgaon (Onsite) Employment Type: Full-Time Experience: 1+ years of experience in performance marketing In - Meta Ads, WhatsApp Marketing, Email Marketing, etc for - app installs, order generation, lead generation, etc About Badho: Badho is a fast-growing B2B technology platform that helps FMCG brands connect directly with retailers/wholesalers and distributors. We enable brands to launch new territories, run loyalty programs, market products, and drive direct orders from retailers/wholesalers. With a strong focus on digitizing and simplifying the supply chain, Badho empowers distributors by providing a seamless ordering experience, attractive reward programs, and business growth opportunities. About the Role : We are looking for a driven and detail-oriented Performance Marketing Associate to join our team in Gurgaon. This role will focus on executing performance marketing campaigns across Meta Ads, Google Ads, as well as managing WhatsApp marketing for order generation, lead generation, awareness, and conversions in the FMCG B2B space. Key Responsibilities : Plan, launch, and optimize lead generation and awareness campaigns via Meta Ads, Google Ads, WhatsApp Marketing, and Email Marketing Set up and manage conversion-focused ad campaigns, track performance, and report on key metrics Execute and manage WhatsApp marketing campaigns for communication, engagement, conversion, and retention Work closely with sales and operations teams to align marketing efforts with business goals Create ad copies, landing page briefs, and messaging tailored to wholesalers and distributors in the FMCG industry Continuously analyze performance data and suggest improvements to increase ROI Requirements : Prior experience in digital marketing, especially in performance marketing or WhatsApp campaign management Hands-on experience with Meta Ads Manager and the Google Ads platform Familiarity with WhatsApp Business API or relevant tools like Interakt, Zoko, etc., is a plus Strong analytical and communication skills Understanding of the FMCG wholesale or distribution ecosystem is preferred Ability to work onsite from our Gurgaon office Preferred Qualifications : Bachelor's degree in Marketing, Business, or related field What We Offer : A fast-paced, collaborative environment Opportunity to learn and grow in performance marketing and B2B digital strategy Hands-on experience with real campaign management and tools Mentorship and growth opportunities within the team
Posted 1 month ago
1.0 - 5.0 years
2 - 3 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Respond promptly to customer inquiries received via email or website. Coordinate and confirm appointments with customers for sales representatives. Prepare and send quotations to potential clients based on their requirements. It is a remote job
Posted 1 month ago
3.0 - 5.0 years
2 - 4 Lacs
Pune
Work from Office
Profile- Order Management Package -upto5.25LPA Exp-3-5yrs In Order Management Location-Pune Notice Period-IMM-30Days Skills- Order Fulfilment, order processing & Logistics,Sales Order,Order Booking. Anushika anushika.imaginators@gmail.com 9511159022
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Chennai
Work from Office
TITLE OF ROLE : Customer Claims Representative REPORTS TO : Austyn LoScalzo Main purpose of the role/Position Summary : We are seeking a dedicated and skilled Entry-Level Customer Dispute Representative to join our dynamic and global Trimble shared services team. As a Customer Dispute Management Representative, you will be responsible for effectively managing and resolving customer disputes and concerns in a timely and satisfactory manner. Your role will involve investigating internal and external customer complaints and claims, communicating with various internal teams, and ensuring that customer issues are resolved in alignment with company policies and customer satisfaction goals. Job Responsibilities : Basic Dispute Resolution : Investigate and resolve basic customer disputes and concerns related to product or service quality, billing discrepancies, shipping issues, and any other customer-related concerns in a professional and empathetic manner. Collaboration : Liaise with internal teams such as sales, order admin, product managers, financial controllers, credit & collections, cash applications, and operations to gather relevant information and collaborate on finding appropriate solutions to customer disputes. Problem Solving : Analyze situations and find creative solutions to ensure that customer issues are resolved to their satisfaction while maintaining the companys best interests. Documentation : Maintain accurate and detailed records of customer interactions, investigations, and resolutions in the companys CRM system. Escalation : Escalate unresolved or complex disputes to higher levels of authority within the organization while providing comprehensive background information to aid in their resolution. Customer Satisfaction : Strive to meet or exceed customer satisfaction targets by addressing concerns promptly, demonstrating empathy, and ensuring a positive overall customer experience. Qualifications & Experience : 2-4 Year Degree preferred; additional education or training in claims processing, business administration, accounting/finance, software delivery or supply chain management is a plus. Experience in customer service, dispute resolution, order administration, accounting/finance, sales support, or a related field is beneficial but not mandatory for entry-level positions. Empathetic and patient approach to handling customer concerns and resolving disputes. Strong organizational skills, attention to detail and accuracy in data entry and order processing. Excellent communication skills, both written and verbal, to interact effectively with customers and internal teams while conveying a positive, service-oriented attitude. Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. Problem-solving and critical-thinking abilities to resolve order-related issues effectively. Experience with a top tier Enterprise resource planning (ERP) system a plus. Familiarity with Salesforce CRM systems and other relevant software applications a plus. Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus. Relationships required to build within this role : INTERNAL : Sales managers Sales Operations Business Division and Sector controllers Operations: Export, shipping, config etc. Planner/Buyers Export Compliance Customer Support teams Product managers Credit & Collections Cash Applications EXTERNAL : Customers/Resellers General abilities and skills expected to be learned and mastered in this role: Gained experience with Salesforce and Oracle Basic understanding of reverse logistics/accounting and overall Trimble Order-to-Cash process concepts Basic understanding of and adherence to trade compliance and revenue recognition compliance
Posted 1 month ago
5.0 - 6.0 years
7 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
The primary focus is supporting Operations led activities, including global program implementation, forward and reverse logistics activities, freight auditing and automation within the APEX platform used for order management, shipping & compliance documents, and shipment status tracking. This individual will be seen as an area expert and expected to support the global and regional teams by consulting with the regional Operations management, planners, material specialists and suppliers/external manufacturers. Career Level - IC2 Maintains organization and timely submissions of required logistics data as part of order processing Maintains source reference tables for supplier hierarchies Oversee the planning, development, implementation and maintenance of operations distribution processes for new and existing M&D programs and services. Research and Implement local requirements for inbound and outbound distributions for M&D hubs in new countries Creation of shipping paperwork (Tax Invoices and Delivery Challans) Point of contact for office administration and management Manages account creation requests for shipping tools Create and Maintain documentation of assigned processes Performs ad hoc reports and analysis as requested Manages timely responses in a professional manner for North America Logistics Support Email Group Supports the Operations Teams with all necessary process enhancements and updates to maintain a smooth supply chain system Able to work cross-functionally with internal and external parties Assist with freight carrier contract negotiations, account creations, auditing and related inquires
Posted 1 month ago
2.0 - 7.0 years
3 - 5 Lacs
Pune
Work from Office
Pre Qualification Registration, Receipt of Enquiry, Enquiry registration, Forwarding Enquiries, offer forwarding, follow up for purchase order, verification of po Location - Chakan, Pune Contact - Miss Maya Ma'am 97678 97450
Posted 1 month ago
2.0 - 7.0 years
1 - 5 Lacs
Pune
Work from Office
Hiring for order management EXP-2Yrs CTC- upto5.5lpa Location- pune for more details: 9205018536(prabhsimer) prabhsimer.imaginators@gmail.com
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Gurugram
Work from Office
Job Title (External) Order Management Specialist Location(s) Gurugram, India, Type Of Position Regular Work Timings - Interested candidates can directly share CV at Pratibha@myndsol.com and akanksha.shekhar@myndsol.com Key Responsibilities- The candidate is required to support the Order Booking/Quoting process for the SW/HW orders for end customers of the organization supporting APAC region. The primary responsibility areas would comprise the following: . - Received, review and understand the customer purchase order and book the sales orders per the customer requirements in Keysight Ordering systems such as SalesForce, Oracle etc. Includes item configuration in the tool used. - Meet the SLAs of TAT and Accuracy - Includes working on change orders from the customers as per process guidelines/steps - Check the Order Acceptance Policy and ensure the criteria are met, while booking the order - Work with various internal teams including Sales Org, Approvals, Item Set up, Software team etc. to support the order booking activities - Address any queries from the customers and work internally with in Keysight to resolve these queries - Reporting of the monthly metrics to the manager including TAT and Accuracy metrics. - Identify and Drive Quality Initiatives making the process efficient and leaner, using the already established Quality Methodologies at Keysight. Support the team members as an SME for any Initiatives for the process Minimum Skills Required Strong Knowledge of MS Office tools like Excel, Power point, Outlook etc. Excellent verbal/written Communication Skills. Requires previous experience of working on an ERP platform (preferably SalesForce/Oracle Order Management) Know how of Order Life Cycle. Good Analytical Skills to understand customers' requirements and translate into Order Requirements Typing Speed of 35-40 WPM Desirable Skills: ¢ Understanding and experience of Quality Concepts and methodologies (Lean or Six Sigma) Qualifications: Graduate in any stream through a Full-Time course, with relevant experience of 5-6 years. Experience Yes No. Of Years - 3-5 years
Posted 1 month ago
1.0 - 2.0 years
0 - 2 Lacs
Bengaluru
Work from Office
WALK-IN DRIVE FOR " Order Management S&F " (No B.E/B.tch) at BANGALORE 4 th & 6 th JUN 2025 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 4 th & 6 th JUN 2025 at BANGALORE. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume Interview Information: Interview Date: 4 th & 6 th JUN 2025 Interview Time: 09:30Am till 12:30 Pm Interview Venue - BANGALORE:: Bangalore JP Nagar Venue: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase.J P Nagar, Bengaluru, Karnataka 560078 Landmark: Near Sindhoor Convention Centre Note - No Candidate parking facility available at JP Nagar recruitment center location. Documents to Carry: Please carry 2 set of updated CV(Hard Copy). Please carry Face Mask**. Mandatory to Carry Identity proof (PAN Card). NOTE: Candidates Needs to bring Pan card without fail for Assessment. Job Description:: Job Location : Bangalore Qualification : Any Graduates (No B.E/B.tch) Shifts: Night Shift Experience: 1to 2 Years Role: Senior Process Executive Note: I mmediate joiners Roles & Responsibilities: Position Summary: We are seeking a highly motivated and customer-focused Order Management Specialist to join our team. The ideal candidate will have hands-on experience in Order-to-Cash (O2C) processes, with a strong foundation in order management within a BPM environment. The role is critical in managing the full lifecycle of orders, from inception to fulfillment, ensuring high levels of quality, customer satisfaction, and zero escalations.This position requires exceptional communication skills , both written and spoken, and a problem-solving mindset to handle complex customer queries and ensure smooth operations. You will also be accountable for quality scores , accurate order processing , and resolving issues proactively. Key Responsibilities: Order Lifecycle Management : Manage the full order lifecycle, including order entry, modifications, holds management, and deal renewals. Customer Interaction : Address customer queries and concerns efficiently, ensuring a high degree of customer satisfaction. Escalation Management : Proactively resolve issues to prevent escalations, maintaining seamless communication with customers and stakeholders. Quality Focus Ensure all transactions meet quality standards, with zero defects and adherence to policies. Invoicing and Billing : Ensure accurate and timely billing for orders, with strict attention to detail in the invoicing process. Stakeholder Communication : Engage with cross-functional teams to ensure smooth order processing and timely resolution of issues. Process Compliance : Adhere to all internal processes, quality guidelines, and SLAs, ensuring no compliance gaps. System Utilization : Work with ERP and CRM systems (e.g., SAP, Oracle) along with MS Office applications to manage order and process documentation. Continuous Improvement : Identify process gaps and suggest improvements for efficiency and better customer experience. Shift Flexibility : Be adaptable to working across various shifts, ensuring 24/7 operational support. Qualifications: Education : Any Graduate/Postgraduate. A certificate in Supply Chain Management or related fields is a plus. Experience : Minimum of 2 years in Order Management and Order-to-Cash processes in a BPM environment, with experience in international business settings. Technical Skills : Proficient in ERP/CRM tools and MS Office applications (Excel, Word, PowerPoint). Communication Skills : Excellent verbal and written communication skills are essential. Problem-Solving Abilities : Strong problem-solving skills to resolve customer and process issues swiftly. Customer Focus : A customer-first attitude with an ability to handle complex and sensitive queries professionally. Attention to Detail : Meticulous attention to detail, ensuring accuracy and compliance in all aspects of order management. Shift Requirements : Flexibility working in various shifts, including night shifts, with a 100% work-from-office arrangement. Key Performance Indicators: Quality Scores : Maintain high-quality metrics and adherence to standards. Escalation Avoidance : Zero escalations resulting from work inaccuracies or delays. Customer Satisfaction : Ensure a high level of customer satisfaction through timely resolution of queries and proactive communication. NOTE: Kindly have a working cellphone with Microphone & Camera Access. Download SHL application for Assessments. Ensure Minimum upload / Download Speed of 2 MBPS Regards, Infosys BPM Recruitment team.
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Job Description Job Title: Application Engineer Location: Bangalore, Karnataka Reports To: Assistant Manager Application Engineer Responsibilities: To acquire skill set in independent Sales Order punching Verifying the purchase order with the approved drawing Part no is to be verified in the system for the PO items. General arrangement drawing whether it is in line with PO/Previous supply. Timely response to the internal department with part numbers / BOM. There should not be any errors in the Sale order. Coordinate with Production & revise the BOM based on actual consumption on a regular basis. Knowledge of SAP S4 HANA will be mandatory. Qualifications & Experience: Diploma/Bachelor's Degree/BSc with 0.6 -4 Years of Experience.
Posted 1 month ago
3.0 - 5.0 years
4 - 6 Lacs
Chennai
Work from Office
Hi, We are hiring for Order Management role in Chennai. Please go through the JD and Apply. We shall call back the relevant profiles Order management within the Order-to-Cash (O2C) process involves handling customer orders from the time they are placed until they are fulfilled and shipped . This includes activities like capturing order details, verifying information, checking inventory availability, and confirming the order with the customer. 1. Order Placement and Capture: The process begins when a customer places an order, whether through an online platform, email, or other methods. The order details are then captured and entered into the order management system, along with relevant information like customer details, payment and shipping information, and order status. 2. Order Verification and Confirmation: The captured order details are verified for accuracy and completeness. Inventory levels are checked to ensure that the requested items are available. Order details may be communicated to the customer for confirmation. 3. Order Fulfillment: Once the order is verified and confirmed, it moves into the order fulfillment stage. This involves tasks like picking, packing, and preparing the order for shipping. Order management systems often provide features for tracking the order's status throughout this process. 4. Order Tracking and Communication: Order management systems allow businesses to track the order's progress and provide real-time updates to the customer. This enhances customer satisfaction and builds trust. Apply Now
Posted 1 month ago
1.0 - 4.0 years
1 - 1 Lacs
Goregaon
Work from Office
Responsibilities: We Are Seeking An Experienced E-Commerce Account Manager To Oversee And Optimize Our Product Listings, Sales & Performance On Online Marketplaces Such As Amazon, Flipkart And Our Own Shopify Website. Running & Optimize ads.
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Muzaffarnagar
Work from Office
Retention increase of market share for assigned product category in each account. Responsible for sales in assigned product category in assigned territory. Channel Handling experience. Selection of relevant channel partners. Channel conflict resolution. Lead Generation. Key Account Management. Reconciliation of accounts with the channel partners. Up keeping all sales records on maintain data delated to sales. Good geographical Exposure. Order processing. About Luminous Luminous Power Technologies, a leader in energy solutions, is a 35-year-old company which started as a small venture. Now on its brand transformation journey, its mission is to become a name synonymous with all-encompassing home electrical, power backup and residential solar solutions and create millions of happy homes in India. Today, Luminous is already a powerful, trustworthy brand name in 100 million Indian homes. During this successful journey, it has embraced the core values of reliability, consistency, longevity and the highest standards of integrity along with dynamic ideas and innovation. Its consumer-centric focus has led Luminous into new categories to deliver excellence in every product and home solution it offers. With 7 manufacturing units, more than 28 sales offices in India and presence in over 36 countries our 6000 employees serve more than 60,000 channel partners and millions of customers. Our motto has always been Customer Delight through Innovation Passion with focus on Execution Team-work. At Luminous, we passionately innovate to make life comfortable and efficient.
Posted 1 month ago
2.0 - 5.0 years
2 - 6 Lacs
Hyderabad
Work from Office
We re looking to hire an Order Management Specialist to join us in our mission to improve human health and quality of life through the development, distribution, and application of advanced computational methods! Schr dinger is a science and technology leader with over 25 years of experience developing software solutions for quantum mechanics, molecular dynamics, and machine learning-based chemical simulation and prediction. As a member of our Finance team, you ll be responsible for processing inbound purchase orders and customer agreements, generating license keys for software delivery, and managing customer billings. Who will love this job: A professional who thrives in a challenging and fast-paced environment that coordinates among a variety of groups An accounts receivables specialist who understands cash posting and accounting reconciliations A seasoned order processor or data entry specialist who also has experience with accounts receivable/payable functions and/or purchasing and fulfillment A NetSuite or Salesforce user An excellent verbal and written communicator with superb organizational skills A dedicated customer service professional What you ll do: Review and process various types of software contracts with a high attention to detail, including invoice generation, billing management, and the creation, delivery, and deployment of software license keys Regularly coordinate with customers and internal teams, such as Sales and Legal Accurately apply sales, consumption, or GST tax rates rules for customer billings in a variety of countries Ensure accurate delivery of electronic invoices Perform general administrative tasks to keep customer records up to date, which may include managing payment portals and electronic invoicing information Post cash entries and reconcile some basic cash accounts Assess data sets to ensure accurate posting and entries Reporting and analytics related to order processing and cash accounting What you should have: A university degree in Accounting or Finance, CA-inter qualified preferred Previous order processing and equivalent experience
Posted 1 month ago
0.0 - 1.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Ensures that revenue is recognized in accordance with Corporate and SEC standards. Provides direction to sales organization prior to contracts being concluded. Career Level - IC0 Global Order Management Team is responsible for validating and processing executed contracts in accordance with the established procedures, policies and standards. . This involves liaising with various cross-functional stakeholders including Sales, Partners, Business Finance, Business Practices, upstream and downstream processes to ensure timely and accurate order processing and revenue recognition. This team manages online and offline submissions for License, Hardware, Cloud, Support Renewal and Education Job Role Perform data entry, record verification, validation of policies in alignment with current business practices and Desk Manuals - HW/License/Cloud/Support Renewal/Edu Identify queries on non-compliant requests; work with the right stake holders to resolve them by providing details on possible resolution Collaborate with Upstream and Downstream teams like CDM, IB, Collection, AR for resolution of customer related issues Adherence to compliance guidelines including SOX, internal external compliance audits Constantly strives to enhance technical and process knowledge; participate in assessment programs - updates, LLC, etc. Meet the defined KPIs - Input Quality, Output Quality, Efficiency Turn Around Time Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner (Deliver true value by earning customers trust) Key Skills Strong communication skills [Verbal and Written] - Skill to interact with diverse stakeholders and departments across cultures, internationally Problem Solving and Decision Making skills - To recognize deviations from standard practices and analyze situations to make decisions Innovation - Ideation and process recommendations to improve customer experience, team efficiency and continuous improvement. Ability to consistently meet deadlines and achieve goals Should be well versed with Computer Usage and MS Office Applications like Excel, Word and Power Point Key Competency Change Agility Mastering Complexity Communicating for Impact Performance drive and Execution Basic Requirements Graduate/Post Graduate Flexible with shifts Qualifications displayed in the job posting Works on assignments that are routine in nature where limited judgment is utilized. Normally receives detailed instructions on all work. Work involves minimal problem resolution following detailed instructions. Basic reading, writing, arithmetic skills. Familiarity with spreadsheet applications, 0 - 1 years of experience.
Posted 1 month ago
6.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Business Unit: Cubic Corporation Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Job Summary: Operates the procurement and sourcing activities of the organization, ensuring the timely and cost-effective acquisition of goods and services. This role exercises judgment within defined procedures and practices to determine appropriate action in day-to-day tasks such as vendor communication, purchase order processing, and issue resolution. Applies learned techniques in market research, data analysis, and supplier evaluation to support strategic sourcing initiatives. Typically gets instructions on day-to-day work, general directions on new obligations from leaders. Incumbents will regularly exercise discretion and substantial decision-making authority. Essential Job Duties and Responsibilities: Mastering Supplier Negotiations, Securing Favorable Contracts for the Organization. Examines and recommends substitutes or changes where cost savings or supportive deliveries will result. Negotiates and determines adjustments with vendors involving the replacement of non-conforming materials to purchase specifications. Conduct market research, inspect suppliers, and obtain competitive quotes. Solicits and evaluates quotations and negotiates directly with vendor representatives for the best price, delivery, and terms. Collaborate with cross-functional teams to develop and execute procurement strategies, ensuring the timely delivery of goods and services. Delivers discretion within established protocols and methodologies to decide on the suitable course of action. Innovates Professional Expertise, company policies, and procedures to resolve a variety of issues. Implements learned skills/techniques, contributes to analysis and investigation to solve problems. Discover opportunities for continuous improvement in procurement processes. Determines a course of action based on guidelines and modifies processes and methods as required. Address escalations regarding the purchase order to the payment process. Operates on moderate problems that are frequently diverse and routine, and in which the study of circumstances or data necessitates the consideration of several aspects. Establishes effective working relationships both internally and externally to address shared issues by cooperating on processes or transactions. Evaluates purchase requisitions for materials and services and liaises with requesting department(s) regarding requirements, specifications, quantity, quality, and delivery dates. Leads with vendors and suppliers to maintain the purchasing schedule and expedite orders as necessary. Assures adherence to corporate policies and processes by granting purchase orders to authorized signing authorities. Concentrates on delivering conventional expert guidance and generating preliminary reports for evaluation by seasoned team members. Investigates and analyzes the suitability of new vendors and suppliers as possible sources. Upholds all purchasing documents in accordance with company policies and procedures. Establishes new business development by providing quotations/estimates to the cost estimating department as requested. Foundations department goals for minimum vendor delinquencies and timely purchase requisition placement, timely processing of hold tags, rejections, and cost estimating proposals. Performs spreadsheet analysis and reporting. Keeps informed of current and developing market trends. Participates in total quality management. Aids in maintainingthe procurement computer database. Trains and assists procurement personnel as required. Minimum Job Requirements: Essential: A bachelor s degree / post-graduation in Business Administration, Supply Chain Management, Economics, Finance, or a related field is preferred. 6-8 years of experience in a purchasing, procurement, supply chain, or related administrative role. A fundamental comprehension of procurement principles and practices: Acquaintance with sourcing processes, the issuance of purchase orders, and the management of supplier relationships. Basic understanding of negotiation tactics and the ability to assist in negotiations. Effective communication skills (written and verbal): Ability to communicate clearly and professionally with suppliers and internal stakeholders. Proficiency in basic computer applications: Including Microsoft Office Suite (Word, Excel, Outlook). Experience with procurement software or ERP systems is a plus. Ethical conduct and integrity: Understanding the importance of ethical behavior in procurement activities. Desirable: Ability to work independently, take initiative, set priorities, and see projects through to completion Ability to work well with others under deadline situations and respond to changes in priorities Must have excellent communication skills and the ability to effectively interface with employees at all levels Be ambitious Be enthusiastic Be self-motivated Have a strong attention to detail Have the ability to prioritize their workload The description provided above is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. Duties, responsibilities, and requirements may change over time and according to business need. Worker Type: Employee
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Chennai
Work from Office
Job Responsibilities: Order Processing : Receive and accurately process customer orders via various channels, including email, phone, sales quotations and online portals through Trimbles order management systems. Basic Sales Quote Support : Assisting sales teams with preparing accurate quotes prior to and after signature and subsequently converting quotes to orders in respective systems. Order Tracking : Monitor status of orders to ensure timely fulfillment and delivery. Proactively communicate with customers regarding delays or issues that may arise during order processing. Customer Support : Address customer inquiries related to order status, software provisioning, shipping information, and product availability. Provide timely and courteous responses to maintain high levels of customer satisfaction. Inventory Awareness . Basic collaboration with global/regional distribution centers and inventory/product management teams to stay informed of inventory availability for order fulfillment. Documentation : Maintain accurate and up-to-date documentation to keep track of changes/updates to orders with relevant approvals per policy. Quality Control : Verify accuracy of order details ie. pricing, part # s, customer contact, delivery information and quantities before processing orders. Identify and rectify any discrepancies or errors with customers. Compliance : Ensure compliance with company policies and procedures, as well as industry regulations, related to order processing and data privacy. Qualifications Experience: Minimum High School degree but 2-4 Year Degree preferred; additional education or training in business administration, software delivery or supply chain management is a plus. Experience in order administration, sales support, or a related field is beneficial but not mandatory for entry-level positions. Strong organizational skills, attention to detail and accuracy in data entry and order processing. Excellent communication skills, both written and verbal, to interact effectively with customers and internal teams while conveying a positive, service-oriented attitude. Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. Problem-solving and critical-thinking abilities to resolve order-related issues effectively. Experience with a top tier Enterprise resource planning (ERP) system a plus. Familiarity with Salesforce CRM systems and other relevant software applications a plus. Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus. Multi-lingual always a plus: some global regional language requirements may apply based on location
Posted 1 month ago
2.0 - 4.0 years
2 - 6 Lacs
Chennai
Work from Office
TITLE OF ROLE : Customer Claims Representative REPORTS TO : Austyn LoScalzo Main purpose of the role/Position Summary : We are seeking a dedicated and skilled Entry-Level Customer Dispute Representative to join our dynamic and global Trimble shared services team. As a Customer Dispute Management Representative, you will be responsible for effectively managing and resolving customer disputes and concerns in a timely and satisfactory manner. Your role will involve investigating internal and external customer complaints and claims, communicating with various internal teams, and ensuring that customer issues are resolved in alignment with company policies and customer satisfaction goals. Job Responsibilities : Basic Dispute Resolution : Investigate and resolve basic customer disputes and concerns related to product or service quality, billing discrepancies, shipping issues, and any other customer-related concerns in a professional and empathetic manner. Collaboration : Liaise with internal teams such as sales, order admin, product managers, financial controllers, credit collections, cash applications, and operations to gather relevant information and collaborate on finding appropriate solutions to customer disputes. Problem Solving : Analyze situations and find creative solutions to ensure that customer issues are resolved to their satisfaction while maintaining the companys best interests. Documentation : Maintain accurate and detailed records of customer interactions, investigations, and resolutions in the companys CRM system. Escalation : Escalate unresolved or complex disputes to higher levels of authority within the organization while providing comprehensive background information to aid in their resolution. Customer Satisfaction : Strive to meet or exceed customer satisfaction targets by addressing concerns promptly, demonstrating empathy, and ensuring a positive overall customer experience. Qualifications Experience : 2-4 Year Degree preferred; additional education or training in claims processing, business administration, accounting/finance, software delivery or supply chain management is a plus. Experience in customer service, dispute resolution, order administration, accounting/finance, sales support, or a related field is beneficial but not mandatory for entry-level positions. Empathetic and patient approach to handling customer concerns and resolving disputes. Strong organizational skills, attention to detail and accuracy in data entry and order processing. Excellent communication skills, both written and verbal, to interact effectively with customers and internal teams while conveying a positive, service-oriented attitude. Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. Problem-solving and critical-thinking abilities to resolve order-related issues effectively. Experience with a top tier Enterprise resource planning (ERP) system a plus. Familiarity with Salesforce CRM systems and other relevant software applications a plus. Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus. Relationships required to build within this role : INTERNAL : Sales managers Sales Operations Business Division and Sector controllers Operations: Export, shipping, config etc. Planner/Buyers Export Compliance Customer Support teams Product managers Credit Collections Cash Applications EXTERNAL : Customers/Resellers General abilities and skills expected to be learned and mastered in this role: Gained experience with Salesforce and Oracle Basic understanding of reverse logistics/accounting and overall Trimble Order-to-Cash process concepts Basic understanding of and adherence to trade compliance and revenue recognition compliance
Posted 1 month ago
2.0 - 4.0 years
3 - 4 Lacs
Chennai
Work from Office
Job Responsibilities : Intermediate Order Processing : Receive and process semi-complex customer orders via various channels, including email, phone, sales quotations and online portalsthrough Trimbles order management systems. Intermediate Sales Quote Support : Assisting sales teams with preparing accurate semi-complex quotes prior to and after signature and subsequently converting quotes to orders in respective systems. Order Tracking : Monitor status of orders to ensure timely fulfillment and delivery. Proactively communicate with customers regarding delays or issues that may arise during order processing. Customer Support : Address customer inquiries related to order status, software provisioning, shipping information, and product availability. Provide timely and courteous responses to maintain high levels of customer satisfaction. Inventory Awareness . Intermediate collaboration with global/regional distribution centers and inventory/product management teams to stay informed of inventory availability for order fulfillment. Alert relevant stakeholders (customers/sales teams etc.) in case of any stock shortages or delays. Documentation : Maintain accurate and up-to-date documentation to keep track of changes/updates to orders with relevant approvals per policy. Quality Control : Verify accuracy of order details ie. pricing, part # s, customer contact, delivery information and quantities before processing orders. Identify and rectify any discrepancies or errors with customers. Compliance : Ensure compliance with company policies and procedures, as well as industry regulations, related to order processing and data privacy. Troubleshooting and Issue Resolution : Identify and resolve order-related problems promptly, escalating complex issues to senior management or other relevant departments when required. Support shipping/import/export teams and customer requirements for related documents if required. Qualifications Experience : Minimum High School degree but 2-4 Year Degree preferred; education/training in business admin, software or supply chain management is a plus. 1-2 years experience in order administration, sales support, or related is preferred but not mandatory Strong organizational skills, attention to detail and accuracy in data entry and order processing Excellent communication skills, written verbal, to interact effectively with customers/internal teams Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. Problem-solving and critical-thinking abilities to resolve order-related issues effectively. Experience with a top tier Enterprise resource planning (ERP) system a plus. Familiarity with Salesforce CRM systems and other relevant software applications a plus. Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus. Exercise sound judgment to resolve issues, and proactive problem-solving w/strong attention to detail. Ability to provide high-quality administrative support and multitask effectively. Multi-lingual always a plus: some global regional language requirements may apply based on location
Posted 1 month ago
2.0 - 6.0 years
1 - 5 Lacs
Pune
Work from Office
Hiring for order management EXP-2Yrs CTC- upto5.5lpa Location- pune skills:- order management, fulfilment, otc, sap contact n ping( Richa)- 83840303597 email id:richaimaginators83@gmail.com
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
Hiring for international voice process budget- 5.5lpa Both side cab Loc - Pune Required skills- Order management, supply chain management,sales order entry, Walkin interview 6june ping and contact 8920254429 deepanshi.imaginators@gmail.com
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
31458 Jobs | Dublin
Wipro
16542 Jobs | Bengaluru
EY
10788 Jobs | London
Accenture in India
10711 Jobs | Dublin 2
Amazon
8660 Jobs | Seattle,WA
Uplers
8559 Jobs | Ahmedabad
IBM
7988 Jobs | Armonk
Oracle
7535 Jobs | Redwood City
Muthoot FinCorp (MFL)
6170 Jobs | New Delhi
Capgemini
6091 Jobs | Paris,France