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3.0 - 13.0 years

8 - 9 Lacs

Bengaluru

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The Contracts Administrator job is comprised of either a Deal Specialist or a Deal Manager role. Both work in a multi-cultural environment and cover multiple countries and/or lines of business. The work is fast-paced and seasonal in nature, corresponding with Oracle s quarterly and annual fiscal cycles. Career Level - IC2 Draft Complex Oracle Contract agreements based on Oracle Templates / Customer Templates specific to Oracle line of business. Assist Sales with commercial contract interpretation and administration of agreements. Review transactional approvals to ensure appropriate business approvals are secured for any non-standard requirements per the relevant Oracle Global Approval Matrix Review Partner or Customer Master Agreement to ensure validity for the current transaction and meets define Oracle standards In accordance with pre-defined guidelines, engages with internal business partners to provide clarification on non-standard contract terms. This includes providing interpretation of terms already included in drafted documents as well as providing advice on non-standard terms prior to the finalization of a document. Internal business partners may include (but are not restricted to) Sales, Legal, Revenue Recognition, Business Practices, Tax and Credit Receive and Review customer-executed documents, route for appropriate internal signature and submit for Order Processing or Project Funding Manage Sales and Customer expectation on time-to-completion for a given transaction request Conduct Quality Reviews on the Contract Documents as predefined quality management process. To frontend sales queries and act as the first point of contact for deal level Escalation. To conduct Trainings for new hires and refresher trainings to the team. Review existing process and recommend improvements as required. Should possess strong understanding on Process and systems flow from Opportunity to invoice process. Should take complete ownership on complex deals and acts as a liaison for all back office teams involved in contract drafting. Should work towards group success

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4.0 - 9.0 years

4 - 7 Lacs

Hyderabad

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IBG JD of SAP SD: 4+ years of relevant experience requiredBE / B Tech / MCA / any GraduateIntegration knowledge to modules like MM FICO PP and PSFunctional proficiency with at least 2 End-to-end implementation experience in S4HANA.Strong configuration and design skills in SAP SD.Should have experience on E2E testing process which includes SIT RT and UATAble to understand functional/non-functional requirements and able to drive Test scenarios/casesShould be good at writing functional specifications Test scripts test cases and status reports.Should have good experience in preparing Test strategy Protocol documents and Summary reportsStrong written and verbal communications skills required role will be client facingExperienced in Analyzing the AS-IS processes and convert them into TO-BE processesInterface experience with Salesforce Non-SAP SystemsHANA experience/exposure is preferredShould have experience in GST Implementation Or knowledge on GST related Stock Transfer Order Process/Subcontracting process with GST/ODN configuration Knowledge on Indian Tax Procedure. Experience in Batch Management in SD And Free Goods Determination Basic Determination IBG

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2.0 - 4.0 years

2 - 4 Lacs

Chennai

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Job Responsibilities: Order Processing : Receive and accurately process customer orders via various channels, including email, phone, sales quotations and online portals through Trimbles order management systems. Basic Sales Quote Support : Assisting sales teams with preparing accurate quotes prior to and after signature and subsequently converting quotes to orders in respective systems. Order Tracking : Monitor status of orders to ensure timely fulfillment and delivery. Proactively communicate with customers regarding delays or issues that may arise during order processing. Customer Support : Address customer inquiries related to order status, software provisioning, shipping information, and product availability. Provide timely and courteous responses to maintain high levels of customer satisfaction. Inventory Awareness . Basic collaboration with global/regional distribution centers and inventory/product management teams to stay informed of inventory availability for order fulfillment. Documentation : Maintain accurate and up-to-date documentation to keep track of changes/updates to orders with relevant approvals per policy. Quality Control : Verify accuracy of order details ie. pricing, part # s, customer contact, delivery information and quantities before processing orders. Identify and rectify any discrepancies or errors with customers. Compliance : Ensure compliance with company policies and procedures, as well as industry regulations, related to order processing and data privacy. Qualifications Experience: Minimum High School degree but 2-4 Year Degree preferred; additional education or training in business administration, software delivery or supply chain management is a plus. Experience in order administration, sales support, or a related field is beneficial but not mandatory for entry-level positions. Strong organizational skills, attention to detail and accuracy in data entry and order processing. Excellent communication skills, both written and verbal, to interact effectively with customers and internal teams while conveying a positive, service-oriented attitude. Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. Problem-solving and critical-thinking abilities to resolve order-related issues effectively. Experience with a top tier Enterprise resource planning (ERP) system a plus. Familiarity with Salesforce CRM systems and other relevant software applications a plus. Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus. Multi-lingual always a plus: some global regional language requirements may apply based on location

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2.0 - 4.0 years

1 - 5 Lacs

Chennai

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TITLE OF ROLE : Customer Claims Representative REPORTS TO : Austyn LoScalzo Main purpose of the role/Position Summary : We are seeking a dedicated and skilled Entry-Level Customer Dispute Representative to join our dynamic and global Trimble shared services team. As a Customer Dispute Management Representative, you will be responsible for effectively managing and resolving customer disputes and concerns in a timely and satisfactory manner. Your role will involve investigating internal and external customer complaints and claims, communicating with various internal teams, and ensuring that customer issues are resolved in alignment with company policies and customer satisfaction goals. Job Responsibilities : Basic Dispute Resolution : Investigate and resolve basic customer disputes and concerns related to product or service quality, billing discrepancies, shipping issues, and any other customer-related concerns in a professional and empathetic manner. Collaboration : Liaise with internal teams such as sales, order admin, product managers, financial controllers, credit collections, cash applications, and operations to gather relevant information and collaborate on finding appropriate solutions to customer disputes. Problem Solving : Analyze situations and find creative solutions to ensure that customer issues are resolved to their satisfaction while maintaining the companys best interests. Documentation : Maintain accurate and detailed records of customer interactions, investigations, and resolutions in the companys CRM system. Escalation : Escalate unresolved or complex disputes to higher levels of authority within the organization while providing comprehensive background information to aid in their resolution. Customer Satisfaction : Strive to meet or exceed customer satisfaction targets by addressing concerns promptly, demonstrating empathy, and ensuring a positive overall customer experience. Qualifications Experience : 2-4 Year Degree preferred; additional education or training in claims processing, business administration, accounting/finance, software delivery or supply chain management is a plus. Experience in customer service, dispute resolution, order administration, accounting/finance, sales support, or a related field is beneficial but not mandatory for entry-level positions. Empathetic and patient approach to handling customer concerns and resolving disputes. Strong organizational skills, attention to detail and accuracy in data entry and order processing. Excellent communication skills, both written and verbal, to interact effectively with customers and internal teams while conveying a positive, service-oriented attitude. Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. Problem-solving and critical-thinking abilities to resolve order-related issues effectively. Experience with a top tier Enterprise resource planning (ERP) system a plus. Familiarity with Salesforce CRM systems and other relevant software applications a plus. Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus. Relationships required to build within this role : INTERNAL : Sales managers Sales Operations Business Division and Sector controllers Operations: Export, shipping, config etc. Planner/Buyers Export Compliance Customer Support teams Product managers Credit Collections Cash Applications EXTERNAL : Customers/Resellers General abilities and skills expected to be learned and mastered in this role: Gained experience with Salesforce and Oracle Basic understanding of reverse logistics/accounting and overall Trimble Order-to-Cash process concepts Basic understanding of and adherence to trade compliance and revenue recognition compliance

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2.0 - 4.0 years

3 - 5 Lacs

Chennai

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Job Responsibilities : Intermediate Order Processing : Receive and process semi-complex customer orders via various channels, including email, phone, sales quotations and online portalsthrough Trimbles order management systems. Intermediate Sales Quote Support : Assisting sales teams with preparing accurate semi-complex quotes prior to and after signature and subsequently converting quotes to orders in respective systems. Order Tracking : Monitor status of orders to ensure timely fulfillment and delivery. Proactively communicate with customers regarding delays or issues that may arise during order processing. Customer Support : Address customer inquiries related to order status, software provisioning, shipping information, and product availability. Provide timely and courteous responses to maintain high levels of customer satisfaction. Inventory Awareness . Intermediate collaboration with global/regional distribution centers and inventory/product management teams to stay informed of inventory availability for order fulfillment. Alert relevant stakeholders (customers/sales teams etc.) in case of any stock shortages or delays. Documentation : Maintain accurate and up-to-date documentation to keep track of changes/updates to orders with relevant approvals per policy. Quality Control : Verify accuracy of order details ie. pricing, part # s, customer contact, delivery information and quantities before processing orders. Identify and rectify any discrepancies or errors with customers. Compliance : Ensure compliance with company policies and procedures, as well as industry regulations, related to order processing and data privacy. Troubleshooting and Issue Resolution : Identify and resolve order-related problems promptly, escalating complex issues to senior management or other relevant departments when required. Support shipping/import/export teams and customer requirements for related documents if required. Qualifications Experience : Minimum High School degree but 2-4 Year Degree preferred; education/training in business admin, software or supply chain management is a plus. 1-2 years experience in order administration, sales support, or related is preferred but not mandatory Strong organizational skills, attention to detail and accuracy in data entry and order processing Excellent communication skills, written verbal, to interact effectively with customers/internal teams Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. Problem-solving and critical-thinking abilities to resolve order-related issues effectively. Experience with a top tier Enterprise resource planning (ERP) system a plus. Familiarity with Salesforce CRM systems and other relevant software applications a plus. Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus. Exercise sound judgment to resolve issues, and proactive problem-solving w/strong attention to detail. Ability to provide high-quality administrative support and multitask effectively. Multi-lingual always a plus: some global regional language requirements may apply based on location

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2.0 - 4.0 years

2 - 4 Lacs

Chennai

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Job Responsibilities : Order Processing : Receive and accurately process customer orders via various channels, including email, phone, sales quotations and online portals through Trimbles order management systems. Basic Sales Quote Support : Assisting sales teams with preparing accurate quotes prior to and after signature and subsequently converting quotes to orders in respective systems. Order Tracking : Monitor status of orders to ensure timely fulfillment and delivery. Proactively communicate with customers regarding delays or issues that may arise during order processing. Customer Support : Address customer inquiries related to order status, software provisioning, shipping information, and product availability. Provide timely and courteous responses to maintain high levels of customer satisfaction. Inventory Awareness . Basic collaboration with global/regional distribution centers and inventory/product management teams to stay informed of inventory availability for order fulfillment. Documentation : Maintain accurate and up-to-date documentation to keep track of changes/updates to orders with relevant approvals per policy. Quality Control : Verify accuracy of order details ie. pricing, part # s, customer contact, delivery information and quantities before processing orders. Identify and rectify any discrepancies or errors with customers. Compliance : Ensure compliance with company policies and procedures, as well as industry regulations, related to order processing and data privacy. Qualifications Experience : Minimum High School degree but 2-4 Year Degree preferred; additional education or training in business administration, software delivery or supply chain management is a plus. Experience in order administration, sales support, or a related field is beneficial but not mandatory for entry-level positions. Strong organizational skills, attention to detail and accuracy in data entry and order processing. Excellent communication skills, both written and verbal, to interact effectively with customers and internal teams while conveying a positive, service-oriented attitude. Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. Problem-solving and critical-thinking abilities to resolve order-related issues effectively. Experience with a top tier Enterprise resource planning (ERP) system a plus. Familiarity with Salesforce CRM systems and other relevant software applications a plus. Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus. Multi-lingual always a plus: some global regional language requirements may apply based on location

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2.0 - 7.0 years

5 - 9 Lacs

Bengaluru

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At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Sales team serves the critical role of getting our products into the hands of our customers. This talented team works hard to build and maintain relationships with our clients, as well as looks for new business opportunities to expand our reach. Responsibilities Description The Sales Operations team focuses on optimizing the sales processes, managing data, and improving efficiency within the Sales team. The team handles tasks such as forecasting, pipeline management, and sales analytics to drive successful outcomes. Your day-to-day job will consist of: Provides cross-functional support and assists Sales Leaders in the development of new tools, processes and projects as needed. Maintain common Sales Ops files (Territory rosters, Quota and Compensation files, Sales Org Charts, job descriptions, UKG data integrity files, holdovers, etc) Help create and distribute new incentive compensation plans and amendments for Sales Organization. Provide overall support and departmental coordination for Sales Operations team inquiries, sales performance reporting and analysis requests, and ad-hoc projects. Work inside Salesforce.com to support the Sales organization with opportunity validating, territory updates, data questions, reporting/dashboard administration, order processing, data matching, and approval submissions. Any and all data load requests for new hires, transfers, SFDC clean up efforts Research any SFDC data concerns and provide recommendations to leadership Update and maintain all job descriptions for sales organization Qualifications Minimum Qualifications Bachelor s Degree required 2+ years of sales operations experience Excellent verbal and interpersonal skills Experience working in SFDC (reporting, dashboards) Must have Excel knowledge (tables, pivots, xlookup, etc). Proficient in MS Office Suite High energy and positive problem-solving attitude Ability to work under pressure with strict deadlines. Detail oriented Ability to multi-task EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work.

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10.0 - 15.0 years

9 - 14 Lacs

Pune

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Strategic Manager Focus should be having knowledge ofhandling Enterprise level Accounts/Strategic Accounts/Key Accounts. This position demands responsible for managing relationships with large enterprise customers, driving revenue and maximizing profits withTravel of around 50%. Requirements Key Responsibilities: Performs sales activities, establishes, develops and maintains business relationships with key customer stakeholders generate new business to meet annual sales quota. Understands how the competition is presenting their value proposition, set the account up to replace with Ansys software. Building and maintaining strong, long-lastingcustomer relationships Identify and define solutions where ANSYS offerings can be applied and deliver (with help from account team and support functions) compelling customer presentations in coordination with technical team to enhance new business opportunities. Creates and executes a long-term strategy to grow usage by connecting the Ansys solutions to a customer challenge or priority. Collaborates with global/regional account teams, product specialists, ACE, remote (direct/indirect) sites, business partners and other functions within ANSYS to ensure a synergistic, company wide approach to the account. Facilitates regular touchpoint activities such as management review meetings (MRMs), trainings, seminars, and info days to strengthen relationships with key account stakeholders. Document customerbefore and after required capabilities along with metrics that define success to demonstrate AnsysROI and enhance sale profitability. Develop sales and technical partnerships to uncover, understand and document key technical challenges / pain points. Establishes and utilizes executive champions in the customer to drive the outcomes of decision makers and key influencers . Research, gather, analyze, maintain, and disseminate information about the accounts; develop exceptional knowledge of the customer and competitors and be well versed in the customerproblems, KBIs, goals, needs, and issues. Understand and document the organizational chart and sales process. Facilitate multiyear deal contract negotiations and create ROI-based proposals as needed to achieve wins for both the customer and Ansys. Maintains healthy pipeline to meet goals and accurately enters data into CRM. Completes administrative work including but not limited to quotation generation, order processing, delivery, acceptance inspection, NDA and other contract document preparation. Remain knowledgeable and keeps abreast of the companys new and existing products/services to facilitate sales efforts. Negotiate and close agreements with customers Ensuring accurate sales forecasting and account planning Preparing monthly, quarterly and annual salesforecasts Liaise with Marketing and Technical departmentsand work as a team Analyzing market trends and competitorsactivities and formulating strategies to respond to these Ensuring the proper use of CRM database andtools to track performance Education: Bachelorin degree in technical, MBA ispreferred Experience: 10+ years of experience in Sales preferably inCAD/CAE/PLM/EDA/ERP Solutions 4+ years experience as a senior/key/named account manager Demonstrated success in technical sales positions growing key accounts Strong ability to manage multiple opportunities and priorities while tracking progress Works autonomously, proactive approach with managerial guidance as needed Proven executive presentation and persuasion skills. Strong strategic planning skills Ability to navigate complex sales and customer issues with little guidance Strong networking skills, ability to drive new contacts and maintain good business relationships Benefits - Challenging job within a young and dynamic team - Performance driven, Career Progression Opportunities - Attractive remuneration package: On par with Industry Standards - Opportunity to join an organization experiencing year on year growth For

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1.0 - 6.0 years

3 - 5 Lacs

Pune, Bengaluru

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Process customer orders accurately through internal systems Coordinate with internal teams (warehouse, logistics, and sales) to ensure on-time delivery Handle customer inquiries and update order status Maintain documentation and records of all orders Required Candidate profile Monitor inventory levels and follow up with suppliers/vendors Resolve order discrepancies and escalations Generate regular reports Ensure compliance with company SOPs and quality standards Perks and benefits Perks and Benefits

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1.0 - 3.0 years

1 - 2 Lacs

Bengaluru

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Profile- Order Management Package -upto3.5LPA Exp-1-3yrs In Order Management Location-Bangalore Notice Period-IMM-30Days Skills- Order Fulfilment, order processing ,Sales Order,Order Booking. Anushika anushika.imaginators@gmail.com 9511159022

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0.0 - 2.0 years

1 - 2 Lacs

Pileru

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Manage sales orders Monitor/update inventory Coordinate warehouse/logistics for on-time dispatch Maintain stock records Prepare inventory reports Document/file orders & invoices Client/internal comms: English, Telugu (Hindi a plus) Performance bonus Over time allowance

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5.0 - 8.0 years

6 - 10 Lacs

Kolkata

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Skill required: Fulfill - Order Management Designation: Supply Chain Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do The Team Leader - Supply Chain (Order Processing) will oversee and manage a team of order processors to ensure efficient and accurate processing of customer orders. This role involves coordinating with various departments, monitoring performance metrics, and implementing process improvements to enhance operational efficiency and customer satisfaction.You will be part of Supply Chain Planning Team which is responsible for end to end supply planning and executionAssess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for Strong leadership and team management skills.Excellent communication and interpersonal skills.Proficiency in supply chain management software and order processing systems.Analytical and problem-solving abilities.Ability to work under pressure and meet deadlines. Roles and Responsibilities: Team Management:Lead, mentor, and motivate a team of order processors to achieve daily, weekly, and monthly targets.Conduct regular team meetings to communicate goals, provide feedback, and address any issues.Manage team schedules, including shifts and leave planning, to ensure adequate coverage.Order Processing:Oversee the end-to-end order processing workflow, ensuring orders are processed accurately and timely.Monitor order processing systems and resolve any issues or discrepancies that arise.Ensure compliance with company policies, procedures, and quality standards.Performance Monitoring:Track and analyze key performance indicators (KPIs) related to order processing.Prepare and present regular performance reports to senior management.Identify areas for improvement and implement corrective actions to enhance team performance.Process Improvement:Continuously evaluate and optimize order processing procedures to improve efficiency and reduce errors.Collaborate with other departments (e.g., logistics, customer service, IT) to streamline processes and enhance overall supply chain operations.Stay updated with industry best practices and incorporate relevant changes into the workflow.Customer Satisfaction:Ensure high levels of customer satisfaction by maintaining accurate and timely order fulfillment.Address and resolve customer complaints and issues related to order processing.Implement strategies to enhance the customer experience and build long-term relationships.Training and Development:Provide ongoing training and development opportunities for team members to enhance their skills and knowledge.Conduct performance appraisals and provide constructive feedback to team members.Foster a positive and collaborative team environment. Qualification Any Graduation

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0.0 - 1.0 years

2 - 3 Lacs

Ahmedabad

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The candidate will be responsible for handling e-commerce inquiries, managing sales data in Excel, coordinating deliveries, and supporting invoice and order processing. Key Responsibilities: Handle incoming calls from IndiaMART and other e-commerce platforms. Maintain and update Excel sheets; proficiency in MS Office is essential. Assist in delivery tracking and coordinate with logistics partners. Coordinate invoice generation based on sales orders. Support daily operational tasks to ensure smooth order processing. Key Skills : Sales Inside Sale Back Office

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1.0 - 4.0 years

2 - 4 Lacs

Thane

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EXECUTIVE ORDER MANAGEMENT LOCATION – THANE. Job Description – Do correct Extraction (from online- as required), Validation and accurate entry of Sales Order, STNs and Free Issue Order entry in the system. Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements/queries, delivery status, order status etc. Should understand the business requirement in agreement with client and send Suggested Order schedule for one part of their business. He/ She must be comfortable to interact with customers Modern Trade & Canteen Services clients for taking appointments to ensure delivery of orders as agreed and expected. He/ She also need to understand the customer’s online portal for Order Entry so that all the request can be worked on as per TAT. Attend meet with Customer’s client to understand the new incoming business for Order Management and efficiency in order entry for new clients. The candidate should work towards ensuring that the clients meet their KPI’s by fulfilment of required order quantity. He/ She must develop a good rapport with the client to follow up with their various internal departments for Credit blocks release, catalogue & MRP issues to be highlighted, amended PO’s to be requested etc. Handle complaints to ensure prompt and effective resolutions. Act responsibly. Can be counted on to keep commitments. Complies with the intent of policies, procedures and agreements. Builds others' trust in own professionalism, integrity, expertise and ability to get results. Ensure customer expectations are met thus leading to overall customer satisfaction. He/ She should take complete ownership of Transactions entered / processed. He/ She must ensure correct entry of data/codes (ship to, bill to, SKU) to work towards minimum errors and ensuring smooth operations. He/ She must be responsible for timely & accurate Order entry to ensure delivery as per agreed Lead Time. Should regularly follow up with CFA’s/PDC for Invoicing & Delivery of the orders. Responsible for complying with all Policies and other organizational processes & security procedures. Thus ensure compliance to Business rules. Work towards giving value addition service to client by Identifying and promoting areas with potential for improvement through PI. Provide suggestions or alternatives for improving customer service quality to meet and exceed customers’ expectations for day to day OM work. Should be cross trained in process understanding of other divisions/areas of work within the team to be able to act as back up when required. Understand and capitalize the trainings provided for improvement, keep self updated on process change/new changes, take complete ownership of changed process adherence and to operational Quality Standards. Express ideas effectively, adjusting style, tools and mode to the needs of customer. Listens attentively and summarize or ask questions, when needed, to clarify information.

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0.0 - 1.0 years

4 - 5 Lacs

Kochi, Ernakulam

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Role and Responsibilities Some of the key responsibilities are: (but not limited to) 1. Support routine activities based on Service Level Agreement 2. Support order entry, order changes and other requirements of customers 3. Work as order management associate for customer service flexible to support during night shif 4.Contribute as a team member to ensure the Hubbell India team meets all its KPI 5.Ensure daily volumes are completed with high quality standard and TAT 6.Ensure all quote requests from customers are acknowledged for the day Internal training will be provided to the selected candidates. Post training the associate will be getting 1 analyst full time support for a month

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1.0 - 3.0 years

2 - 3 Lacs

Bangalore Rural

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Roles and Responsibilities Manage dispatch planning, ensuring timely delivery of products to customers. Prepare proforma invoices, sales orders, and e way bills accurately and efficiently. Coordinate vehicle management for smooth logistics operations. Ensure compliance with all relevant regulations related to dispatch scheduling. SAP Knowledge MIS report preparation and sharing to customer

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4.0 - 8.0 years

4 - 7 Lacs

Thane

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Job description Key activities - Support and deliver order processing required numbers for sales territories/teams within SLA - Ensuring team shares accurate and on time orders update with CFA for dispatches - Understand customers expectations and feedback with regards to order entry, offering workable and sustainable solutions - Gain customers confidence[ in the line of area which he/she is responsible for] Stakeholder Internal - Guides and direct the members of the Order Processing team, Claims management and relevant support team, Ownership of managing all divisions - Responsible of the day-to-day operations, will be interacting with various departments internally & with Customer [WH Team, Customer HO internal teams etc.] regarding order status - Ensuring has complete control and is aware of team productivity, performance [TAT of order and accuracy] - Have complete hands on order processing - Plan and manage shifts and staffing accordingly - Owns publishing of KPI and performance plus productivity data of team - Responsible for meeting team targets and KPI/SLA - General administration of the Order Processing department - Perform all other tasks as assigned by the Asst Manager/Manager - Timely Escalate any order related issues to line manager - Supporting the line manager to ensure a smooth operational flow in the Order Processing team - Follow up and resolve any operational and order related issues with different departments, i.e., CFA, customer etc. - Coach and handhold new Team members also ensure smooth handover of process - Provide suggestions to improve the efficiency of the order process proactively - Do necessary documentation where required/suggested for - Respond to customer queries complaints within timelines - Keep attrition and absenteeism within control - Responsible for meeting expectation on EOS score {employee satisfaction survey scores] - prepare and analyze data and reports for team performance Process - Responsible to comply with all Policies and procedures internal and external Customers for example TO BE SOP, exception SOP, Biz rules etc.. - Add value by providing inputs while developing new processes/policies - Make workable simple processes keeping in mind the operational and customer needs - Strictly follow operational process and guidelines People - Management - Work towards creating a strong team, in terms of Knowledge, discipline and ownership - Constantly coach teams in order to have them deliver desired results - Create 2ic [second in command] - Keep teams connected with each other, work to have a team bonding created and ensure team is striving to achieve common goals - Attain highest level of productivity and performance from the team, share their training needs with Training dept. - Conduct daily meetings/hurdles keeping teams aligned on expectations

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2.0 - 4.0 years

4 - 8 Lacs

Mumbai

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About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Key Areas of Responsibilities Scheduling and follow-up of audits and cycle counts for each field stocking location within the region/area. Maintains the accuracy of the inventory records and prepares any necessary inventory adjustments by the Internal Controls Policy. Reconciliation of financial in-transit reports on a daily/weekly basis. Reconciliation and resolution of distress (parts that can't be received on arrival) from all vendors Set up of new C.E.s (Customer Engineer) - Part logistics setup - closely work with field services and E.S. Business setup team Analyze what parts are carried out by all customer engineers. Customer Engineer order requests and problems with inventory integrity issues. Processing Customer Engineer's exits and re-deployment of all service parts Plan and execute NTS returns Monitor Surplus and Defective log Reconcile and process scrap with the I.M. team Identify and rectify E.S. vs. trace variances Design and improve current ICS processes Required skill sets & Education High School Diploma/Graduation Associate's degree or equivalent experience preferred. Logistics and Data Entry experience preferred. P.C. literacy and knowledge of M.S. Office applications required. Demonstrates the ability to listen, understand and respond to non-technical, verbal communications commonly encountered in the workplace. Oral Communication Uses appropriate vocabulary and grammar when speaking Expresses ideas in a clear, thorough and concise manner Uses appropriate gestures, body language, and tone when speaking in one-on-one situations. Written Communication Ability to accurately communicate information and fill out forms. Problem Solving Understands problem-solving techniques and can make routine decisions. Time Management Organizes time effectively to achieve goals while handling multiple activities. Teamwork We foster a supportive work environment that understands the importance of working in a team and integrating teamwork with the organizational vision. We are here to support you in your role. Technical Skills: Must be able to identify problems and recommend solutions. Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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1.0 - 4.0 years

14 - 17 Lacs

Gurugram

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Changing lives. Building Careers. Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what s possible and making headway to help improve outcomes. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsible for ensuring all orders received by fax, email or other sources are processed and acknowledged accurately and promptly upon receipt. Ensure that all customer inquiries, including but not limited to, order status, inventory availability, delivery information, product information, pricing and invoices are resolved satisfactorily; Provide accurate, valid and complete information using the appropriate methods/tools; Track and manage the interactions with the customers from every channel. Identify and understand customer s needs and provide adequate support; Identify and solve problems using available resources. Maintain a current knowledge of products offered in catalogue to support providing basic product information. Handle customer complaints; Complete the required documentation within the time limit and submit to the relevant organization; Arrange the product returns and raise credit notes, where required. Ensure order processing holds are addressed in a timely manner and gather all required documentations necessary to allow shipments Liaise with Distributor within your portfolio on a weekly basis as minimum to support business development. Participate to calls with Sales and distributors to ensure revenue growth and stock management Proactively communicate product availability to customer; Manage backorders, where required, informing the customers of availability dates. Create and distribute daily sales invoices, and weekly backorder report whenever necessary. Process requests for catalogues, price sheets, certificates of origin and copies of invoices. Follow Open order on a daily basis independently and request necessary actions from other departments. Provide support to the sales team: pricing, quotes, service contract offers, product samples, customer call, customer account creation. Liaise with other departments to resolve customer inquiries. Ensure daily, weekly and monthly reporting is carried out as per business requirements. Provide feedback on a daily basis to the team leader / supervisor. Actively engage in projects to improve service levels and customer satisfaction. Perform other related duties as assigned by management. Will be required to work during Indian public and bank holidays, subject to local law

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2.0 - 4.0 years

3 - 4 Lacs

Mumbai

Work from Office

Role & responsibilities Monitor and collect accounts receivable by contacting clients via telephone and email. Perform daily cash management duties, including the recording of bank deposits and posting of deposits to the customer accounts. Follow-up With Customers/ Sales team for Outstanding Receivables. Good Knowledge of customer accounts reconciliation. Support other accounting and finance team members. Good Experience in MIS. Requirements Good Knowledge of Excel & SAP. Preferred from Manufacturing

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0.0 - 3.0 years

1 - 3 Lacs

Mumbai

Work from Office

Our Opening and Your Responsibilities Role Service order processing for global units in SAP CRM Block for billing reduction Accrual reduction Cycle time improvement Shift Timings 9.00 am to 6.00 pm (Monday to Friday) with overtime requirements . Candidate must be flexible to work rotational shift as well What You Need to Succeed Educational Qualification Commerce graduate or post graduate with first class grade Technical Skills Maximum up to two year work experience in back office process SAP CRM knowledge preferable Shared service background will be an advantage Our Offer to You "One Team" that thrives on collaboration and innovation Opportunities to work with Global teams An open, fair and inclusive environment Multitude of learning and growth opportunities Medical insurance for you & your family, with access to Telemedicine application A brand name that is identified worldwide with precision, quality, and innovation. About Mettler Toledo METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com. Equal Opportunity Employment We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here . For those who prioritize precision, Mettler Toledo is precisely where you belong. Careers - METTLER TOLEDO - YouTube METTLER TOLEDO 3.42K subscribers Subscribe Subscribed Careers - METTLER TOLEDO METTLER TOLEDO Subscribe Subscribed Search Watch later Share Copy link Info Shopping Tap to unmute If playback doesnt begin shortly, try restarting your device. More videos More videos Your browser cant play this video. Learn more More videos on YouTube Share Include playlist An error occurred while retrieving sharing information. Please try again later. Watch on 0:00 0:00 / 1:27 ? Live ? An error occurred. Try watching this video on www.youtube.com , or enable JavaScript if it is disabled in your browser. Job Reference # 19460 Preferred Location Maharashtra Mumbai Job Type Full-time Legal Entity Mettler-Toledo India Private Limited Unit-502 A, Near Sharma Cottage, Supreme Business IT Park,Hiranandani Gardens Mumbai, Maharashtra India - 400076 +91 22 4291 2333

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4.0 - 8.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Back Roles and ResponsibilitiesSAP SD Functional SAP SD Implementation Collaborate with cross-functional teams to understand the telecom retail business requirements and translate them into SAP SD solutions Configure, customize, and implement SAP SD module functionalities to meet business needs Conduct thorough testing of SAP SD solutions to ensure they align with business Objectives and are user-friendly Order Management And Fulfillment Design and optimize order management processes within SAP SD, considering telecom retail industry best practices Streamline order-to-cash processes, including pricing, availability checks, delivery, and invoicing Monitor order status and troubleshoot any issues related to order processing and fulfillment Pricing And Promotions Define and maintain pricing structures, discounts, and promotions in SAP SD Work closely with marketing and sales teams to implement promotional pricing strategies Ensure pricing consistency across channels and monitor pricing effectiveness Customer Relationship Management Enhance customer satisfaction by improving the order process flow and customer communication Collaborate with Customer Service teams to address customer inquiries and issues related to orders Utilize SAP SD to maintain accurate customer master data and track customer interactions Reporting And Analytics Develop and generate reports using SAP SD data to provide insights into sales performance, order trends, and customer behavior Analyze data to identify areas for process improvements and operational efficiencies Present findings and recommendations to management for informed decision-making User Training And Support Conduct user training sessions to educate stakeholders on SAP SD functionalities and best practices Provide ongoing support and troubleshooting assistance to end-users Act as a subject matter expert on SAP SD, offering guidance and expertise to the team Essential Skills / Competencies Bachelors degree in computer science, Information Systems, Business Administration, or related field Minimum of 5 years of experience as an SAP SD Functional Consultant in the telecom or retail sector Strong knowledge of SAP SD module, including configuration, customization, and integration with other SAP modules Experience with SAP S/4HANA is highly desirable Proficiency in order management processes, pricing, promotions, and customer relationship management within SAP SD Ability to collaborate effectively with cross-functional teams and communicate complex ideas clearly Strong analytical skills with the ability to translate business requirements into technical solutions Experience with SAP reporting tools (e g , SAP BI, SAP Lumira) is a plus SAP SD certification is an advantage What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

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1.0 - 3.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Do you love to solve problems and find better ways of getting things done Do you love asking ‘why’ about pretty much everythingAnd does it make you happy when things are perfectly aligned and standardizedCan you pick the small pieces to create a big pictureDo you have the tendency to look into the end-to-end issue rather than just focusing on an incidentIf so, then this role might be for you. Shift Timing - 12:00 PM - 09:00 PMHybrid Work ModelWork from Office Twice a week About the Role Accountable for the order processing for TR select products; this includes entering orders into specialist permissioning or electronic fulfilment systems and working with internal customers to ensure the order is fulfilled according to agreed turnaround times and with accuracy. Escalate all delays to internal groups including to the senior members of the team as appropriate Accountable for meeting and maintaining defined standards for quality and productivity Manage internal customer queries and communication in a professional and service-minded manner ensuring Be a team player and ensure that internal and external customers requirements are met - attend team meetings Responsible for online Maintenance, Lapsing of subscriptions and access related issues. Support billing team in validating online invoices and portals Monitor the group email account to ensure that requests are actioned and completed according to agreed turnaround times. Creating and modification of customer master data. Meet agreed volume, service and quality targets. About You, Graduate/post-graduate in related field such as commerce or accounting. Good data interpretation skills Good working knowledge of computer systems. Knowledge on SAP, Sales force is an advantage Customer focused Ability to prioritize and attention to detail High aptitude for learning oriented and ability to multi-task Should possess excellent communication – written and verbal and able to work as a team Ability to work independently on multiple activities, showing appropriate level of prioritization and escalation skills Should be flexible working in night shifts #LI-OE1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

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2.0 - 5.0 years

4 - 8 Lacs

Kalyani, Pune

Work from Office

About the Role: As a Fulfillment Associate, you will play a vital role in ensuring customer orders are accurately processed and shipped on time. Youll contribute to streamlining order entry, administration, and shipping processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in supply chain operations by supporting the team and learning foundational skills. Responsibilities: Accurately enter orders into the system. Perform order administration tasks. Assist with preparing packages for shipment. Coordinate with third-party vendors for order fulfillment. Support inventory checks and report any discrepancies. Maintain operational documents and records. Assist in demand planning under supervision. Ensure customer service standards are met. Respond to basic customer inquiries. Help with general administrative duties as needed. Skills: Order Entry Systems: Proficiency in using order entry software. Attention to Detail: Ability to maintain accuracy in order processing. Customer Service: Basic understanding of customer service principles. Communication: Effective verbal and written communication skills. Time Management: Ability to manage time and prioritize tasks. Team Collaboration: Willingness to work collaboratively with team members. Basic Inventory Management: Understanding of inventory checks and reporting. Documentation: Ability to maintain and organize operational documents.

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4.0 - 9.0 years

6 - 11 Lacs

Gurugram

Work from Office

We are seeking a detail-oriented and proactive Order Booking Specialist (Order to Cash) to join our team. The ideal candidate will be responsible for processing customer orders, ensuring accurate data entry into ERP systems, and coordinating with internal teams to streamline the order-to-cash cycle. This role requires excellent communication, problem-solving skills, and the ability to manage multiple priorities effectively. This role requires excellent communication, problem-solving skills, and the ability to manage multiple priorities effectively. Review orders for completeness, pricing accuracy, and compliance with company policies. Coordinate with Sales, Finance, and Credit Control teams to validate order details and ensure smooth order processing. Monitor and track order status, proactively addressing any issues that may arise. Ensure timely invoicing and assist in resolving invoice discrepancies. Work closely with the supply chain and logistics teams to align on delivery schedules. Maintain order documentation and records for audit and compliance purposes. Support the accounts receivable team in cash application and collections as required. Identify opportunities for process improvements and efficiency enhancements within the O2C cycle. What we look for? Bachelor s degree in business administration, Finance, Supply Chain, or a related field. 4+ years of experience in order booking, order management, or O2C processes. Hands-on experience with ERP systems (SAP, Oracle, or similar). Strong analytical and problem-solving skills. Proficiency in Microsoft Office Suite, especially Excel. Ability to work collaboratively in a fast-paced environment. Strong communication skills, both written and verbal Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee s responsibility to contribute to our culture. It s through these contributions that we ll drive the mindsets and behaviors we need to power our customers missions. You have the power. You have the voice. You have the culture in your hands JCI is an Equal Opportunity Employer and does not discriminate on the basis of any protected categories.

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