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5.0 - 8.0 years

2 - 6 Lacs

Bengaluru

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Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactionsThe Order to Cash Processing team provides services to clients and organizations by helping them in the areas of optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for We are looking for individuals who have the following skillset:Finance ProcessesAbility to handle disputesAbility to meet deadlinesInteraction with clients Roles and Responsibilities: In this role, you need to analyze and solve increasingly complex problemsYour day to day interactions is with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instructions on new assignmentsYou will need to consistently seek and provide meaningful and actionable feedback in all interactionsYou will be expected to be constantly on the lookout for ways to enhance value for your respective stakeholders/clientsDecisions that are made by you will impact your work and may impact the work of othersYou would be an individual contributor and/or oversee a small work effort and/or team.Please note this role may require you to work in rotational shifts. Qualification Any Graduation

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2.0 - 6.0 years

7 - 9 Lacs

Mahad, Pune, Mumbai (All Areas)

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Key Result Areas Supporting Actions To execute the Distribution roadmap for the organization to create value for the business Develop and drive the Inventory Planning policy, processes, and strategy in line with the business. Design the network and Distribution plan for the business Assessing the financial structure and inventory storage capabilities of the business. • To execute the Fulfilment plan for different Categories and products as per market requirements. Manage Distribution network to ensure it adds value to the business • Collaboration with internal stakeholders like Plants , Sales and Supply planning team to ensure Customer service levels are met. • Continuous analyses and review of Order fill rate parameters and analytical modelling changes. • Drive the team to monitor and track FG inventory for every location regularly in order to plan dispatch effectively. • Support opening and closure of nodes to ensure optimum network cost and service level is maintained. Drive Supplies to cater to organizational demand as per expected timelines • Anticipating stock demands based on current and future business patterns. • Ensuring business has a steady flow of stock without investing too much on slow moving / dead stock. Manage vendors to enable execution of all analytical initiatives • Perform evaluations and reference checks to ensure superior quality of vendors within budget while sourcing them. Conduct regular reviews with vendors and internal teams and sort any issues/ grievances to ensure smooth execution of projects. • Facilitate correct and timely vendor payment. Build cross functional synergies with other teams to enable successful implementation of Distribution related initiatives • Collaboration with internal teams to seek ways to continuously improve the supply chain process to ensure low costs, speed up delivery time and alternate delivery routes and partners. Drive the timely circulations and awareness of all supply planning discoveries and assess the affected units through timely provisioning to ensure alignment of business operations as per revised findings. Promote knowledge sharing regarding new updates in demand trends, whilst driving culture of recognizing performance, talks by external experts from the supply domain to drive adoption and discuss issues.

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3.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The Order to Cash Processing team provides services to clients and organizations by helping them in the areas of optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for We are looking for individuals who have the following skillset:Finance ProcessesAbility to handle disputesAbility to manage multiple stakeholdersAnalysis and Problem Solving Roles and Responsibilities: In this role, you are required to analyze and solve lower-complexity problemsYour day to day interaction is with peers within Accenture before updating supervisorsYou may have limited exposure with clients and/or Accenture managementYou will be given moderate level instructions on daily work tasks and detailed instructions on new assignmentsYou will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholdersYou will be expected to constantly be on the lookout for ways to enhance value for your respective stakeholders/clientsThe decisions you make impact your work and may impact the work of othersYou will be an individual contributor as a part of a team, with Qualification Any Graduation

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5.0 - 8.0 years

3 - 7 Lacs

Hyderabad

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Skill required: Order Management - Order Management Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsProficiency in CRM and ERP systemsUnderstanding of basic supply chain logistics and order fulfillment processesAbility to prioritize tasks and manage multiple orders simultaneouslyProblem-solving skills to address customer concerns and resolve order issuesProficient in Microsoft Office applications, particularly Excel Relevant Experience:Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities:Order Processing:Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication:Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution:Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis:Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Compliance and Documentation:Ensure all order documentation is accurate and compliant with company policies and regulations. Maintain detailed order records and logs in the CRM system. " Qualification Any Graduation

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5.0 - 8.0 years

3 - 7 Lacs

Bengaluru

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Skill required: Order Management - Order Management Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsProficiency in CRM and ERP systemsUnderstanding of basic supply chain logistics and order fulfillment processesAbility to prioritize tasks and manage multiple orders simultaneouslyProblem-solving skills to address customer concerns and resolve order issuesProficient in Microsoft Office applications, particularly Excel Relevant Experience:Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities:Order Processing:Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication:Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution:Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis:Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Compliance and Documentation:Ensure all order documentation is accurate and compliant with company policies and regulations. Maintain detailed order records and logs in the CRM system. " Qualification Any Graduation

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3.0 - 5.0 years

2 - 6 Lacs

Hyderabad

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Skill required: Order Management - Order Management Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsProficiency in CRM and ERP systemsUnderstanding of basic supply chain logistics and order fulfillment processesAbility to prioritize tasks and manage multiple orders simultaneouslyProblem-solving skills to address customer concerns and resolve order issuesProficient in Microsoft Office applications, particularly Excel Relevant Experience:Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities:Order Processing:Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication:Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution:Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis:Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Compliance and Documentation:Ensure all order documentation is accurate and compliant with company policies and regulations. Maintain detailed order records and logs in the CRM system. " Qualification Any Graduation

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3.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Skill required: Order Management - Order Management Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsProficiency in CRM and ERP systemsUnderstanding of basic supply chain logistics and order fulfillment processesAbility to prioritize tasks and manage multiple orders simultaneouslyProblem-solving skills to address customer concerns and resolve order issuesProficient in Microsoft Office applications, particularly Excel Relevant Experience:Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities:Order Processing:Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication:Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution:Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis:Generate reports on order metrics like sales trends, delivery times, and backorder rates. Analyze data to identify areas for improvement and propose process optimization strategies. Compliance and Documentation:Ensure all order documentation is accurate and compliant with company policies and regulations. Maintain detailed order records and logs in the CRM system. " Qualification Any Graduation

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0.0 - 5.0 years

1 - 5 Lacs

Bengaluru

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MSI Services Pvt. Ltd. is currently hiring for the role of Sales Support Associate" for our business operations in Bangalore, India. We prefer immediate joiners or short notice joiners. Summary : As a Sales Support Associate in a semi voice process, you will be responsible for processing customer orders efficiently and accurately. This role involves a combination of phone and email support, requiring strong communication skills and attention to detail. You will work closely with various departments to ensure customer satisfaction and timely delivery of products. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Accurately process customer orders received via phone, email, or other channels. • Handle customer inquiries and provide support through both voice and non-voice channels, ensuring a high level of customer satisfaction. • Collaborate with warehouse, logistics, and other teams to ensure timely order fulfillment and delivery. • Address and resolve any issues or discrepancies related to orders, shipments, or returns. • Maintain accurate records of all customer interactions, orders, and transactions in the system. • Ensure all orders are processed in compliance with company policies and procedures. • Generate and analyze reports related to order fulfillment metrics and performance. Desired Candidate Profile 1-3 years of experience in order fulfillment, customer service, or a related role. Basic understanding of logistics and supply chain processes. Excellent communication skills (both verbal and written). Strong attention to detail and organizational skills. Ability to multitask and work in a fast-paced environment. Problem-solving skills and the ability to handle challenging situations. Proficient in Microsoft Excel and other Office applications. Interested candidates can share their Cv's to krithika.p@msisurfaces.com

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0.0 - 2.0 years

2 - 3 Lacs

Bengaluru

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Purpose of the Role: Operations Analysts need to understand how unpaid government dues can block a sale or affect property value. Their job ensures that liens are found, verified, and reportedprotecting both the lender and the buyer. Its about ensuring clean titles and safeguarding the property's role as collateral. The Municipal Lien Analyst role involves researching, analyzing, and reporting on municipal liens to ensure accurate data management and compliance, facilitating informed decision-making in real estate transactions. US Administrative Structures Knowledge: Analyze and understand administrative frameworks across counties, cities, municipalities, towns, and townships in the US to ensure accurate data management. Property Tax and Lien Analysis: Research and evaluate property tax calculations, assessment methods, payment procedures, and lien processes to support effective decision-making. Lien Management: Proficiently handle property liens, including obtaining lien payoffs, clearing liens, and assessing their impact on property transactions. Government Website Navigation: Navigate government portals effectively to retrieve essential information on permits, code enforcement, utilities, and property taxes. Regulatory Monitoring: Stay updated on changes in website layouts and content to maintain accuracy in information retrieval and reporting. Code Violations & Permits Management: Analyze code violations, understand their implications for property ownership, and develop strategies for resolution, including managing distinctions between open and expired permits. Utility Services Understanding: Research utility services in US homes and analyze billing processes for both public and private utility providers. Team Collaboration: Collaborate with team members to ensure effective execution of tasks and promote continuous professional development. Essential Skills Strong verbal and written communication skills with fluent English and an accent that is easily understood by American clients. Proven ability to communicate effectively with government officials, property owners, and stakeholders to resolve lien-related matters. Proficiency in using online research tools and computer software for data collection and management. Exceptional organizational skills with strong problem-solving abilities. Detail-oriented with the capability to manage multiple tasks and projects concurrently. Desired Skills Prior experience as a municipal lien analyst or working with US property liens and local government entities will be preferred Knowledge of permit search, code & real estate transactions, particularly as they relate to liens and tax procedures, is a strong advantage. Education and Experience: Bachelors degree in Public Administration, Real Estate, Finance, or a related field. We are also open to applications from freshers who possess excellent communication skills and a strong motivation to work in operations. 0-2 years of experience is required in any service industry. Shift timings: 9:00 pm to 6:00 am IST.

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2.0 - 5.0 years

1 - 4 Lacs

Pune, Bengaluru

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Profile- Order Management Package -upto5.25LPA Exp-3-5yrs In Order Management Location-Pune Notice Period-IMM-30Days Skills- Order Fulfilment, order processing & Logistics,Sales Order,Order Booking. Anushika anushika.imaginators@gmail.com 9511159022

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2.0 - 6.0 years

1 - 4 Lacs

Pune, Bengaluru

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Order Management Skill-Order Management,Order Fulfillment,Sales Order, Stakeholder,Supply Chain, Logistic, Order Booking,SCM Exp-2-5 Yrs In Order Management PKG Upto-5.5LPA Bangalore, Pune NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skills- Skill-Order Management, Order Fulfillment, Sales Order, Stakeholder, Supply Chain, Logistic, Order Booking,Logistic Management, Order Tracking,Order Pricing, Quotation

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2.0 - 5.0 years

1 - 3 Lacs

Vadodara

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Urgently looking for Sales Coordinator in leading Electrical Company at Vadodara. Job Title: Sales Coordinator Experience: 2+ years Qualification: Graduate / Postgraduate Work Location: Makar Pura GIDC, Vadodara. Gender: Female only. Coordinate with all the concerned above and other parties and having above knowledge & qualifications. inquiry management, technical selection, offer preparation, calling the customer must maintain log and keep the full track without any excuses, and must give feedback on timely manner after discussion or negotiation with customer regarding price, quality, delivery, payment terms etc., Po checking, coordinate with principal company our dispatch department, order placements of orders and delivery follow up. Job Summary: We are seeking a highly organized, detail-oriented, and proactive female candidate to join our team as a Back Office Sales Executive. This role is pivotal in managing the entire "Inquiry to Order" lifecycle, ensuring that customer inquiries are efficiently converted into confirmed orders and accurately processed. The ideal candidate will possess excellent communication skills, a strong administrative aptitude, and a commitment to delivering exceptional internal and external customer service. Key Responsibilities: Inquiry Handling & Qualification: o Receive and manage incoming sales inquiries via phone, email, and other communication channels. o Understand customer requirements, product specifications, and desired quantities. o Log all inquiries accurately in the CRM system or designated software. o Qualify leads by assessing potential, urgency, and alignment with company offerings. Quotation & Proposal Preparation: o Work closely with the sales team to prepare accurate and competitive price quotations based on current pricing structures and product availability. o Draft and send out professional proposals, ensuring all relevant details, terms, and conditions are included. o Follow up on submitted quotations to track their status and gather customer feedback. Order Processing & Management: o Convert qualified inquiries and approved quotations into sales orders in the company's ERP/CRM system. o Verify order details, including product codes, quantities, pricing, payment terms, and delivery instructions, against the quotation and customer's Purchase Order (PO). o Coordinate with the inventory/warehouse team to confirm stock availability and allocate goods for orders. o Process advance payments or ensure adherence to payment terms as per company policy. o Generate and issue Proforma Invoices, Sales Confirmations, and other pre-shipment documents. Documentation & Compliance: o Maintain accurate and up-to-date records of all inquiries, quotations, orders, and customer interactions. o Ensure all sales-related documentation is complete, correct, and adheres to company policies and regulatory requirements (e.g., GST, E-way bills, if applicable). o Assist in preparing reports on sales activities, order status, and lead conversion rates. Coordination & Communication: o Serve as the primary point of contact for internal teams (sales, despatch, accounts, warehouse) regarding order status, product information, and customer-specific requirements. o Communicate proactively with customers regarding their inquiry status, order confirmations, dispatch updates, and any potential delays or issues. o Address customer queries and resolve minor issues related to orders, pricing, or product availability in a timely and professional manner, escalating complex issues to the relevant department. Post-Order Support: o Assist with any order amendments or cancellations as required. o Coordinate with the accounts team for invoice generation and payment follow-up. o Gather feedback from customers on order fulfillment and service quality. Are you interested for the new job role? Regards, Call: 9374762020

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3.0 - 8.0 years

6 - 10 Lacs

Bengaluru

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Eligibility Criteria Bachelors degree in Business Administration, Operations Management, or a related field. Proven experience in an operational role, preferably in a similar industry( E-Commerce) Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Proficiency in MS Office and operational management software. Ability to work independently and as part of a team. Strong organizational and multitasking skills. Job Responsibilities Assist in planning and executing operational strategies. Oversee daily operational activities and ensure they align with the companys objectives. Monitor and analyze the effectiveness of various processes and workflows. Identify areas for improvement in operational processes. Develop and implement process optimization initiatives. Monitor the impact of implemented changes and adjust strategies as necessary. Coordinate with various departments to ensure seamless operations. Communicate effectively with team members and management. Prepare and present reports on operational performance. Monitor quality control processes and implement corrective actions when needed. Oversee the entire order fulfillment process, ensuring timely and accurate order processing. Coordinate with warehouse and logistics teams to ensure efficient packing, shipping, and delivery of products. Monitor order status and resolve any issues related to delays, cancellations, or returns. Manage inventory levels to prevent stockouts and overstock situations. Implement inventory control procedures to maintain accurate stock records. Work with shipping carriers and logistics partners to optimize delivery routes and costs. Collaborate with the customer service team to address and resolve customer inquiries and complaints. Maintain relationships by supporting suppliers and vendors.

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3.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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Job Title: Territory Sales Manager - MBO (Multi-Brand Outlets) Location: South India Experience Required: 35 Years (Footwear Distribution Business) Salary: 30,000 35,000 per month Department: Sales Distribution Channel (Footwear) Reports To: Regional Sales Manager Role Summary: The Territory Sales Manager - MBO will be responsible for driving sales through distribution partners in the assigned territory. The role includes sales target achievement, primary and secondary sales tracking, distributor engagement, trade participation, onboarding new partners, and ensuring timely payments. Key Responsibilities: Drive sales performance and achieve monthly and quarterly targets through distribution partners. Manage and grow business with existing distributors and retailers in the assigned cluster. Generate and track primary and secondary sales , ensuring market penetration and brand visibility. Participate in trade shows , product launches, and dealer meets to boost sales and brand awareness. Identify and onboard new distributors , ensuring territory coverage and partner alignment. Coordinate with supply chain and finance teams for stock availability and order fulfillment. Monitor inventory flow and coordinate with distributors for timely replenishments. Ensure timely payment collections and adherence to credit policies. Provide regular market feedback, competitor insights, and sales reports to management. Conduct field visits to understand market dynamics, guide partners, and support retail execution. Required Skills & Qualifications: Graduate in any discipline; Graduate or Post Graduate or diploma in Sales/Marketing is an advantage. 35 years of experience in footwear or apparel distribution sales , preferably in the MBO channel. Strong understanding of distributor management and market development. Excellent communication, interpersonal, and negotiation skills. Result-oriented mindset with strong analytical and reporting capabilities. Willingness to travel extensively within the assigned region. To Apply: Send your updated CV to prithvi.raj@xtep.com

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1.0 - 3.0 years

2 - 3 Lacs

Bengaluru

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Eligibility Criteria Candidates who have completed 10+2 Basic analytical and problem-solving skills. Basic communication and interpersonal abilities. Basic knowledge in MS Office is required Ability to work independently and as part of a team. Strong organizational and multitasking skills. Job Responsibilities Oversee the entire order fulfillment process, ensuring timely and accurate order processing. Coordinate with warehouse and logistics teams to ensure efficient packing, shipping, and delivery of products. Monitor order status and resolve any issues related to delays, cancellations, or returns. Manage inventory levels to prevent stockouts and overstock situations. Implement inventory control procedures to maintain accurate stock records. Maintain financial records on sales made, payments received and work in coordination with the accounts team to tally the accounts.

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6.0 - 11.0 years

5 - 9 Lacs

Bengaluru

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Job Title : Order to Cash Operations Analyst Location State : Karnataka Location City : Bengaluru Experience Required : 7 to 11 Year(s) CTC Range : 4 to 8 LPA Shift: Rotational Work Mode: Onsite Position Type: Permanent Openings: 20 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: Client is a leading global professional services company that helps the worlds leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. About The Job: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Client The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Client Essential Job Functions: You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Order to Cash Processing team provides services to clients and organizations by helping them in the areas of optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. Please note that this role may require you to work in rotational shifts Qualifications: Skill required: Order to Cash - Billing Processing Qualifications: Any Graduation Years of Experience:7 to 11 years We are looking for individuals who have the following skillset: Finance Processes Ability to meet deadlines Ensure compliance to internal controls, standards, and regulations. How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

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2.0 - 7.0 years

5 - 6 Lacs

Jambusar

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Role & responsibilities The Executive Customer Service will be responsible for managing end-to-end order fulfillment and customer coordination within the Supply Chain function. This role demands a proactive and solution-oriented professional who can effectively handle customer communications, coordinate with internal sales and logistics teams, manage orders in SAP, and ensure timely dispatch planning. Manage the complete order lifecycle from order receipt to final delivery. • Create and maintain sales orders in SAP (PP/MM modules) and ensure all relevant data is accurate and upto date. • Monitor pending orders and follow up for approvals, stock allocation, and dispatch readiness. • Serve as the primary contact for customers regarding order status, delivery timelines, and issue resolution. • Liaise with sales and production teams to prioritize and fulfil orders based on availability and lead times. • Coordinate with warehouse and logistics teams for dispatch scheduling and vehicle arrangements. • Ensure accurate dispatch documentation is generated and shared with customers and transporters. • Analyze and track FG (Finished Goods) inventory to support order planning and dispatch readiness. • Share regular updates with the sales team and flag stock issues proactively. • Maintain and update customer service dashboards and reports for order tracking, dispatch performance, and customer satisfaction. • Address and resolve customer queries and complaints with a sense of urgency and professionalism. • Identify process improvement areas in customer service operations and support their implementation. Preferred candidate profile 1. Should have experience with SAP (PP/MM) Module. 2. Good understanding of order-to-cash cycle, inventory flow, and dispatch processes. 3. 25 years of experience in customer service or supply chain coordination, preferably in a manufacturing, FMCG, or B2B environment.

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1.0 - 2.0 years

3 - 4 Lacs

Gurugram

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Role & responsibilities Inventory Management: Monitor and manage inventory levels to ensure adequate stock while minimizing excess. Conduct regular inventory counts and audits to ensure accuracy. Report discrepancies and coordinate with relevant teams to resolve issues. Order Processing: Process purchase orders and follow up on order status with suppliers. Ensure timely and accurate order fulfillment and delivery. Coordinate with internal departments to manage order requirements and timelines. Supplier Coordination: Communicate with suppliers to manage relationships and resolve any supply chain issues. Assist in negotiating prices, terms, and delivery schedules with suppliers. Evaluate supplier performance and provide feedback to improve service levels. Logistics Support: Assist in planning and coordinating the logistics of incoming and outgoing shipments. Track shipments and address any delays or issues to ensure timely delivery. Work with logistics partners to optimize shipping routes and costs. Compliance and Documentation: Ensure compliance with company policies and procedures, as well as regulatory requirements. Maintain accurate records of orders, shipments, and inventory levels. Assist in preparing documentation required for imports, exports, and customs.

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1.0 - 2.0 years

1 - 3 Lacs

Noida, Greater Noida

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Key Responsibilities: Receive and process customer purchase orders via email, ERP system, or CRM Verify pricing, product availability, and terms before order confirmation Coordinate with inventory, logistics, and warehouse teams to ensure timely fulfillment Track order status and update customers regularly Generate and manage invoices, delivery notes, and related documentation Resolve order-related issues (delays, changes, product returns, etc.) Maintain accurate order records in ERP/CRM systems Communicate with sales and customer service teams to ensure smooth order execution Monitor backorders and expedite where necessary Support in preparing sales and order reports

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3.0 - 8.0 years

4 - 5 Lacs

Thane, Navi Mumbai

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3–6 years of experience in sales coordination Experience support. • Proficiency in MS Office (Excel, Word, Outlook); experience with CRM tools

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7.0 - 12.0 years

4 - 8 Lacs

Kolkata, Mumbai, New Delhi

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Role Summary: As a Traffic Analyst, you will oversee the fulfillment of logistics requirements for a multi-site area within the region. You will be responsible for the deployment and execution of site specific logistics strategies, as well as maintaining an effective working relationship with key logistics providers to maximize Flowserve s logistics capabilities and enhance the customer order-to-delivery experience. Job Responsibilities : - Identify productivity enhancements that contribute to increased operational and financial performances and service improvements - Analyse data on large data sets to asses the performance of the logistics system for the site(s) - Implement processes and procedures in accordance with the global logistics vision and strategy to achieve the desired performance level - Ensure adherence to global logistics policies and procedures as well as promote and provide training on these policies - Assess and communicate the operational and financial performances of the site(s), including variance analysis, root-case/counter measures analysis, performance to revenue, and service levels - Prepare and facilitate the monthly business reviews showcasing spend, savings, lost opportunity spend and updates on site(s) performance. - Provide oversight of all transportation services and modes both international and domestic to assist the site(s) in achieving logistics expectations using the Logistics Data Repository and ERPs - Conduct training as needed on all logistics requirements: project management, process improvement, negotiation, sourcing, metrics reporting, incoterms, lost profit and performance to revenue - Participate to sourcing events that affect his/her site(s)/region from needs analysis to providers onboarding (Data collection, RFQ preparation, RFQ analysis, selection, implementation.) - Manage the escalation process to resolve logistics issues that affect site performances - Ensure continuous improvement against the logistics key performance indicators (KPIs) - Deliver on the annual cost reduction goals - Work with site logistics teams to reduce lost opportunity spend through usage of Flowserve s Authorized Vendor List (AVL) ensuring the routing guides are followed but also updated as needed - Ensure any savings are managed and reported accurately and timely - Demonstrate an enterprise mindset approach, contributing effort and ideas for the global supply chain team and support the global supply chain maturity growth - Develop a strong cross-functional relationship between global logistics and site supply chain teams to enhance logistics knowledge and improve efficiencies across the enterprise - Manage the service and on time delivery of the logistics carriers and providers within his/her assigned region - Maintain current site organizational contact list, including logistics, supply chain, and finance - Establish credibility and ensure effective efficient logistics solutions. - Other duties as assigned Job Requirements: - 7+ Years of experience in Manufacturing or Valve industry and 5-7 years relevant experience Logistics. - BS or BA Degree in relevant field - Experience in transport logistics or order processing in a globally active company - Solid knowledge and proficiency using Incoterms and customs regulations - Proficient in Microsoft Office (Excel, Word, PowerPoint) - Project management and Implementation skills. - Excellent communication and customer service skills - Client focused and outgoing - Proven demonstration of creating strong cross functional relationships. - Ability to analyze and create meaningful and concise critical data reports. - Ability to multi-task and set priorities accordingly. - Ability to work independently in a collaborative team environment. - High energy and performance levels. - Familiarity with ERP applications such as SAP, Oracle, Ariba - Ability to analyze data with BI applications - Strong analytical skills - Strong organizational, communication and process definition capabilities - Ability to perform responsibilities and accountabilities independently - Willingness to travel

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2.0 - 3.0 years

4 - 5 Lacs

Bhiwandi

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Sales, Business development, Business expansion, Networking, Order processing, Interaction with Customers, Quotation processing, Customer inquiry handling, Identifying new market opportunities, Customer satisfaction, Close coordination with Business Managers, Internal communication with Business Head/ Segment Head, MIS. Reports to: Assistant Head Sales Qualification: BTech /BE in Electrical or Mechanical, Bachelor of Science (BSc), Diploma in Electrical or Mechanical / Any Graduate, 2-3 yrs work Experience, Relevant experience in Sales of Wires, Cables, Switchgears, Solar, Lighting, Panels, Motors, Gear box etc., Good communication skills. Responsibilities & Duties: Sales Accountable for maintaining and growing Sales of the company products. Accountable to successfully achieve assigned annual targets. Responsible to achieve monthly maximum incentives against basket parameter in Employee Performance Monitoring Program of the Company. Responsible for increasing quotation conversation ratio. Closed and win quotation should be 40% (Considered Last 28 days Quotation) New Business Development. Responsible to increase customer database and achieve targets. Accountable for expansion of VISL brand (new areas / locations) Collection Responsible for timely collections of payments from customers as per the credit limits and credit period assigned to them. After Sales Service Responsible for resolving customer complaints and ensure customer delight. Take regular feedback from customers regarding products and services offered by VISL. Additional Skills: Strong crisis management and time management skills. Should be assertive and have an eye for detail. Ability to handle multiple tasks and work under pressure by meeting deadlines.

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1.0 - 9.0 years

1 - 5 Lacs

Bengaluru

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Responsibilities: Manage and process customer orders accurately and efficiently. Ensure timely and accurate billing of customer accounts. Maintain and update customer records and order information. Communicate effectively with customers and internal teams in Japanese and English. Resolve order and billing discrepancies and issues. Collaborate with sales, finance, and customer service teams to ensure smooth order processing. Generate and analyze reports related to order management and billing. Support audits and provide necessary documentation. Qualifications: Bachelors degree in business, Finance, or related field. 1 to 9 Proven experiences in order management, billing, or similar role. Proficiency in Japanese (both written and spoken) is mandatory. Strong attention to detail and organizational skills. Certifications: JLPT (Japanese Language Proficiency Test) certification is an added advantage. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Familiarity with order management and billing software. Preferred Skills: Experience with ERP systems. Knowledge of Japanese business practices and culture. Ability to handle multiple tasks and meet deadlines.

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2.0 - 8.0 years

4 - 8 Lacs

Pune

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Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMAs. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. Key Responsibilities Processing Returns Customer Invoicing Prepare Forecast Reports Administrative Support Order Processing YOU MUST HAVE High School Diploma, or equivalent. Some experience in the field. WE VALUE An attention to detail A bias for action An ability to work in a team A commitment to discovering ways to improve service An ability to work with limited direction

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1.0 - 6.0 years

4 - 7 Lacs

Bengaluru

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Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMAs. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will process orders including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. You will act as a change agent and look for ways to improve Customer Care processes. Key Responsibilities Processing Returns Customer Invoicing Deliver Forecast Reports Order Processing WE VALUE A knowledge of principles and best practices in (customer service) Good team and communication skills An ability to take initiative and work with limited direction An ability to learn quickly Experience with SAP, Customer Portals, Oracle, Excel, integrated reporting systems

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