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3.0 - 8.0 years

3 - 7 Lacs

Mumbai Suburban, Mumbai (All Areas)

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Job Duties Handle the processing of orders with accuracy and timeliness. Bond documentation and liaising with CHAs & Customers for Bond Transfer Despatch Update to the clients about the status of their orders. Knowledge of Bond Transfer Sales

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2.0 - 5.0 years

4 - 7 Lacs

Bengaluru

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The Group You ll Be A Part Of The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lams business. The Impact You ll Make As a Logistics Analyst at Lam, youll orchestrate and streamline material flow, ensuring efficient supply chain operations and maintaining optimal inventory levels. Your role encompasses a broad set of responsibilities, including supply chain services, inventory control, and ensuring critical parts availability through enterprise warehouse and inventory systems. Your skilled analysis will support production planning and volume studies. Your expertise will be pivotal in optimizing Lams logistics plans for seamless operations. What You ll Do Follow & execute defined guidelines/checklist in managing Asia/EU returns & coordinate closely with regional SPOC s and CSR s to ensure part return within stipulated time. Perform analysis related to Spares Returns Order Processing, Lam s Reverse Logistics Management System in SAP (RAMS), Lam s Quality Defect Reporting System (iQMS) and SAP Material Master Analyze reports and metrics for deviation from plan, reconcile data variances and use that information to guide the identification of root cause and execution of corrective action activities to deliver system capability and improvement. Works with Regional Users to understand gaps. Conducts root cause and corrective actions to drive closure to the gaps Works with management & global stakeholders to address multiple aspects of returns process, including reverse logistics, repairs, customer issue s, business plans and product availability. Work closely with LAM Engineers, ensure return of warranty eligible parts after failure analysis. Monitor logistics, flow of parts and POD, must take proactive action if delay or escalate. Manage multiple RAM statuses and ensure closed loop transaction (RAM: Return Automation Management). Interacts with customers and/or service representatives to handle a variety of post-sales repair/refurb/cleaning service functions Ability to understand issue s related to returns, RCA and provide solutions in time bound manner. Records and reports status of equipment returns, repairs, replacements, sales orders and delivery schedules. Ability to interpret large data and suggest CIP s. Prepare weekly, monthly and quarterly reports, including KPI s (Key Performance Indicators) and Operational Metrics, provide RCA on misses. Who We re Looking For Bachelor s degree in Engineering or MBA with 2 to 5 years Proven experience in managing processes in any areas related to reverse value chain, logistics and customer service with natural flair for problem-solving, related to process and SAP etc. Demonstrated ownership with regards to KPI s for his/her respective function, including RCCA for misses. Proficiency in SAP MM/SD, MS Office Skills (Excel, Word, PowerPoint, MS access, Visio, SharePoint, Project) High level of stakeholder s interfacing skills across regions, effective listener, professional and courteous, need to be able to escalate effectively when required Strong Problem Solving and Decision-Making skills & Ability to work independently and meet aggressive timelines Preferred Qualifications Certification in supply chain, project management. Prior work experience in reverse value chain. Exposure to new tools & technology in reverse logistics/asset recovery domain will be added advantage Exposure to SQL, Excel Macro s, Power BI and Power Apps Our Commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Companys intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. On-site Flex you ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. Virtual Flex you ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

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5.0 - 10.0 years

5 - 8 Lacs

Pune

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Job Summary: We are seeking a detail-oriented and proactive professional to support our sales team and manage end-to-end order processing. The ideal candidate will serve as a vital link between the sales team, operations, and customers, ensuring smooth execution of orders and customer satisfaction. Key Responsibilities Sales Support: Maintain and update CRM with client interactions, sales activities, and follow-ups. Generate sales reports and track sales targets and achievements. Assist the sales team with preparing quotes, proposals, and presentations. Track and manage sales orders, delivery schedules, and customer follow-ups. Handle customer inquiries and coordinate with internal teams to resolve issues. Prepare regular sales reports and dashboards. Support onboarding of new clients and internal sales hires. Identify, qualify, and develop new sales opportunities through calls and emails. Follow up on inbound leads and conduct outbound prospecting. Conduct product demos and explain features and benefits to prospective clients. Close sales and achieve monthly and quarterly quotas. Maintain CRM records and track all interactions with prospects and customers. Collaborate with marketing and field sales to support broader sales efforts. Understand customer needs and suggest appropriate products or solutions. Order Management: Process sales orders accurately in the system. Coordinate with logistics, warehouse, and supply chain teams for order fulfillment. Monitor order status and provide regular updates to customers and sales representatives. Manage order modifications, cancellations, and backorders. Ensure accurate invoicing and timely dispatches. Customer Relationship Management: Address post-sale customer queries related to delivery, documentation, and payments. Support in handling complaints and escalations in coordination with relevant departments. Build and maintain strong relationships with key clients. Skills: Strong communication and interpersonal skills. Excellent attention to detail and time management abilities. Ability to work under pressure and manage multiple priorities. Knowledge of order-to-cash (O2C) cycle. Exposure to handling export/import documentation (if applicable).

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4.0 - 6.0 years

25 - 27 Lacs

Mumbai, Delhi / NCR, Bengaluru

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Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote Job Summary: We are looking for a skilled Microsoft Dynamics Developer to design, implement, and optimize our ERP and CRM solutions within Microsoft Dynamics 365. The ideal candidate should possess strong problem-solving abilities to tackle challenges in the e-commerce domain. Key Responsibilities: Develop, customize, and maintain Microsoft Dynamics 365 ERP and CRM modules. Implement automated inventory allocation mechanisms for optimized order fulfillment. Design workflows to track product receipts, sales transactions, and commission payouts. Integrate Dynamics 365 with inventory management, order processing, and third-party logistics (3PL) systems. Develop APIs, plugins, and connectors for seamless automation. Leverage Power Automate and Power BI for real-time reporting and analytics. Analyze and resolve inventory allocation challenges across different SKUs and product variants. Address discrepancies in sales records, commission payments, and transaction validation. Optimize system workflows for order accuracy, fulfillment speed, and data integrity. Implement data tracking mechanisms for stock movements and sales conversions. Develop reports and dashboards for inventory utilization and salesperson commission tracking. Ensure compliance with financial and operational reporting requirements. Required Qualification: Education: Bachelors or Masters degree in Computer Science, Information Technology, or a related field. Experience: 4+ years of experience in Microsoft Dynamics 365 (Finance & Operations, Sales, or Business Central). Experience in inventory management, order processing, or supply chain workflows within Dynamics 365. Proven experience in system integration, automation, and reporting. Technical Skills: Proficiency in Microsoft Dynamics 365 (ERP & CRM) development and customization. Expertise in Power Platform (Power Automate, Power BI, Power Apps). Strong knowledge of C#, .NET, JavaScript, and Microsoft Dataverse. Experience with Azure services, SQL Server, and API integrations. Hands-on experience with workflow automation, business process management, and reporting tools.

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2.0 - 5.0 years

3 - 4 Lacs

Noida

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About Company: MahaVastu Remedies is a leading retail provider of Vastu Shastra solutions, offering high-quality products and expert guidance to create harmonious homes and workplaces. With a team of intuitive Acharyas, we transform spaces into hubs of success. We foster a collaborative and growth-oriented work environment, valuing innovation and employee development. Location: MahaVastu Corp LLP, F-31, Basement, F Block, Sector 63, Noida ,Uttar Pradesh, 201301 Position : MIS Executive Order Processing & Dispatch Coordination Experience Required: 2 - 3years Maintain and update daily order processing trackers using Excel/Google Sheets. Coordinate with Warehouse, Logistics, and Customer Support teams to ensure smooth and timely order flow. Communicate with 3PL partners to manage dispatches, track shipments, and ensure on-time deliveries. Monitor and escalate issues related to delays, damages, and product returns. Prepare and share regular reports on pending, dispatched, delivered, and returned orders. Assist in order fulfillment on shopify. Automate routine MIS reports to enhance accuracy and operational efficiency. Maintain dispatch documentation and ensure accurate filing of dispatch-related records. Key Skills: Strong command over MS Excel / Google Sheets (VLOOKUP, Pivot Tables, etc.) Familiarity with order management systems (Shopify, Amazon Seller Central). Attention to detail and ability to manage large datasets. Good communication and follow-up skills. What We Offer: A supportive work environment that encourages growth and innovation. Opportunity to contribute to a unique and impactful domain. Apply : You can apply through the naukri portal or send your updated resume to h r.mvr@mahavastu.com with the subject line "Application for MIS- Executive MahaVastu Remedies" .

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2.0 - 4.0 years

5 - 6 Lacs

Gurugram

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Job description Hiring for US Based MNC in Gurgaon on the payroll of Mynd Solutions Job Title - Customer Service Coordinator Location - Gurgaon Shift - Day Shift (8:00am- 4:30pm) Salary - upto 5.0 LPA to 6.0 LPA Share your CV at "shruti.monga@myndsol.com" Please share your CV With the Subject line as Customer Service Coordinator Contract Tenure: 2 years (Contract will be extended after every 6month up to 2 years) on the payroll of Mynd solution. Job Description Provides pre-sales and/or post-sales consulting to benefit Keysight customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration. Manages and coordinates the end-to-end customer experience (from order to installation) by applying broad knowledge of customer situations, company processes, local laws, financial requirements, and international compliance requirements related to customer sales contracts and product shipment. Resolves customer service issues for complex, multi-country or multi-regional accounts. Acts as a liaison between customers and appropriate internal organizations such as sales, manufacturing, logistics and service delivery to resolve customer inquiries. Influences changes to production and/or shipping schedules and price changes. May identify and follow up on business opportunities. May be responsible for project management of country, regional or multi-country projects. Works on customer service assignments with clearly defined objectives. Solves problems of limited scope and complexity Job Qualifications : Bachelors or Master Degree or University Degree or equivalent and 1 to 2 years relevant experience in order management. Shifts - Day Shift (Timing : 8.00 AM to 4:30 AM) Position Type- Contractual_offroll_MYND Solution (www.myndsol.com)- 2 years contract (Every 6 months,contract get renewed upto a tenure of two years) Right candidate can get onroll depending on the performance Feel free to reach me for any clarifications. Second round Technical round with HM (F2F)

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2.0 - 7.0 years

4 - 7 Lacs

Hyderabad

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Handle student calls, schedule appointments, shortlist universities, assist in applications & visa process, email universities, explain documents, and support reporting. Strong communication & relationship skills required.

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7.0 - 8.0 years

8 - 13 Lacs

Mumbai

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We are looking for an experienced and motivated Central Ops Manager to oversee the end-to-end operations of a Quick Commerce project across multiple cities. The ideal candidate will coordinate with internal and external stakeholders, manage store launches, and drive operational excellence by leading teams, streamlining processes, and ensuring timely order fulfillment. Roles and Responsibility : 1. Multi-City Operations Management a. Oversee and manage operations across multiple cities, ensuring streamlined processes and adherence to project timelines. b. Coordinate with internal and external stakeholders to ensure project deliverables, including store launches, are completed on schedule. 2. Team Leadership, Management Training: a. Recruit, train, and manage a team of pickers, and packers, b. Set clear goals and expectations and monitor team performance through KPIs c. Motivate and engage the team to maintain high productivity and ensure smooth daily operations. d. Handle shift planning and rostering and ensure adequate workforce allocation during peak and non-peak hours. e. Ensuring training of pharmacists/pickers, packers 2. Order Fulfillment Store Operations: a. Oversee the end-to-end order fulfillment process to meet delivery timelines (10- 30 minutes window). b. Ensure orders are picked, packed, and dispatched accurately and efficiently. c. Track KPIs like order processing time, fulfillment rate, delivery time, and shrinkage. d. Identify bottlenecks and inefficiencies in operations and develop solutions to address them. 3. Inventory Stock Management: a. Ensure regular stock audits to maintain accurate inventory levels. b. Manage incoming stock from warehouses/vendors and coordinate timely replenishment. c. Implement measures to minimize shrinkage and reduce wastage. d. Location planning to improve pick up tat. 4. Onboarding of New Store a. Ensuring smooth onboarding of the new store b. Coordinating with different stakeholders and vendors to ensure timely onboarding of the stores c. Following the onboarding process and managing all the data and documents in the right place Preferred Candidate Graduate from reputed colleges (NIT/IIT/MBA from tier 1 preferred) 7-8 years of experience in operations, retail, or warehouse management (experience in dark stores or quick commerce is preferred). Proven experience in leading large teams with a track record of meeting operational KPIs. Excellent problem-solving skills and ability to work under pressure in a fast-paced environment. Good communication skills (Extrovert personality preferred) Open to fieldwork and should have a bike to commute Good with Google Sheets/excel is a plus point

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0.0 - 2.0 years

1 - 4 Lacs

Kolkata, Chennai, Bengaluru

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Roles and Responsibilities International Domestic Call Centre Email/Chat/Voice About the Role We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage inbound calls, chats, and emails. Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Act as a liaison between the delivery team, customers, and vendors. Engage in problem-solving and process improvement. Develop strategies to ensure judicial usage of resources and timely delivery. Manage KYC and documentation of customers for smooth order processing. . NO target based calling Desired Candidate Profile WhatsApp number 9781021114 Domestic and International call Center No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

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0.0 - 2.0 years

0 Lacs

Bengaluru

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Responsibilities: * Manage order lifecycle from placement to fulfillment to suuceeful delivery * Collaborate with logistics team on shipping & delivery coordination * Provide exceptional customer service through timely communication

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2.0 - 7.0 years

3 - 6 Lacs

Thane, Pune, Mumbai (All Areas)

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Job Summary: Order Management Specialist is the primary point of contact for an assigned group of customer accounts. The purpose of the Customer Service function is to serve as the face to the customer in providing value added services that grow our business. Individuals in this position respond to and manage internal and external customer requests, orders, concerns, suggestions and complaints. Internally, the CSR interacts, gathers information and coordinates related activities with sales staff, production planning, logistics, technical services and external vendors. Essential Duties & Resp.: Guide the team for the timely completion of test request. Administers project assignments and follow ups. Provides leadership and direction to direct reports to ensure priorities and overall business objectives are accomplished on time and at minimal cost. Provides project management for analytical projects from within the organization. Perform the routine and experimental analytical methods and protocols in an accurate and reproducible manner. Contributes ideas to members of a group formed to resolve analytical problems. Sets priorities for analytical projects to help bring them to completion in a timely fashion. Work closely with scientists for new equipment/ method development and plan accordingly. Directs the work to junior staff assigned to them. Observes applicable Safety, Health, and Environmental rules and guidelines. Uses appropriate personal protective equipment. Ensures safe operating procedures are in place and up-to-date for all process equipment. Coordinates training for new employees and cross training for existing employees. Work closely with the team for training need and facilitate them for the training. Ensures safety including conducting regular meetings and area safety reviews. Other projects/duties as assigned. Desired Candidate Profile: Good command on email communication & working on computer Good Communication Skills Hands on MS-Office Languages: Hindi, English, Marathi- (Fluency on English) Education and Experience: Bachelors in any Discipline. Professional work experience more than 3 years for similar role. Candidates who has worked for manufacturing company Candidates from Polymer, Pigments and chemical industry is preferred. Physical Demands: The characteristics listed below are representative of the physical and environmental demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Requires standing and sitting for prolonged periods of time, talking and listening. Must be able to walk and use hands. Typical work is in an office environment where the noise level is low to moderate. EH&S Requirements: Avient integrates EH&S into all aspects of our operations. Each position at Avient is responsible for complying with all applicable EH&S requirements. Additionally, employees and management are responsible for reporting all EH&S incidents immediately to ensure we keep EH&S a priority within the organization. Security includes physical security and cyber security. • Typical work is in an office environment where the noise level is low to moderate.

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1.0 - 5.0 years

2 - 4 Lacs

Gurugram

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Job Description Do correct Extraction (from online- as required), Validation and accurate entry of Sales Order, STNs and Free Issue Order entry in the system. Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements/queries, delivery status, order status etc. Should understand the business requirement in agreement with client and send Suggested Order schedule for one part of their business. He/ She must be comfortable to interact with customers Modern Trade & Canteen Services clients for taking appointments to ensure delivery of orders as agreed and expected. He/ She also need to understand the customer’s online portal for Order Entry so that all the request can be worked on as per TAT. Attend meet with Customer’s client to understand the new incoming business for Order Management and efficiency in order entry for new clients. The candidate should work towards ensuring that the clients meet their KPI’s by fulfilment of required order quantity. He/ She must develop a good rapport with the client to follow up with their various internal departments for Credit blocks release, catalogue & MRP issues to be highlighted, amended PO’s to be requested etc. Handle complaints to ensure prompt and effective resolutions. Act responsibly. Can be counted on to keep commitments. Complies with the intent of policies, procedures and agreements. Builds others' trust in own professionalism, integrity, expertise and ability to get results. Ensure customer expectations are met thus leading to overall customer satisfaction. He/ She should take complete ownership of Transactions entered / processed. He/ She must ensure correct entry of data/codes (ship to, bill to, SKU) to work towards minimum errors and ensuring smooth operations. He/ She must be responsible for timely & accurate Order entry to ensure delivery as per agreed Lead Time. Should regularly follow up with CFA’s/PDC for Invoicing & Delivery of the orders. Responsible for complying with all Policies and other organizational processes & security procedures. Thus ensure compliance to Business rules. Work towards giving value addition service to client by Identifying and promoting areas with potential for improvement through PI. Provide suggestions or alternatives for improving customer service quality to meet and exceed customers’ expectations for day to day OM work. Should be cross trained in process understanding of other divisions/areas of work within the team to be able to act as back up when required. Understand and capitalize the trainings provided for improvement, keep self updated on process change/new changes, take complete ownership of changed process adherence and to operational Quality Standards. Express ideas effectively, adjusting style, tools and mode to the needs of customer. Listens attentively and summarize or ask questions, when needed, to clarify information.

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2.0 - 7.0 years

2 - 4 Lacs

Surat

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Manage E Commerce Portal like Amazon,Flipkart, Myntra, Ajio.Coordinating with product develop and supply chain teams to manage product listings, descriptions, and inventory levels .Managing budgets and forecasting sales targets Mitali : 8160386695

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2.0 - 6.0 years

1 - 5 Lacs

Mumbai Suburban

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Role & responsibilities Coordinate sales team by managing schedules, Ensure the adequacy of sales-related equipment or material Respond to complaints from customers and give after-sales support when requested Store and sort financial and non-financial data in electronic form and present reports Handle the processing of all orders with accuracy and timeliness Inform clients of unforeseen delays or problems Monitor the teams progress, identify shortcomings and propose improvements Assist in the preparation and organizing of promotional material or events Ensure adherence to laws and policies Preferred candidate profile Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus; Good computer skills (MS Office) Proficiency in English Well-organized and responsible with an aptitude in problem-solving Excellent verbal and written communication skills A team player with high level of dedication Interested candidate can walk in or can connect on below details Dimpy Jhaveri -7304522799 Email id - hrd@sriimpex.com

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0.0 - 5.0 years

1 - 2 Lacs

Ludhiana

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Analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement. Demonstrate our products with sales data to prospective clients, negotiate contracts and close sales deals.

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4.0 - 8.0 years

2 - 4 Lacs

Hyderabad

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Role & responsibilities We are looking for a detail-oriented Sales Coordinator to support our sales team in managing client interactions, preparing quotations, and ensuring smooth sales operations. The ideal candidate should have excellent communication skills and proficiency in SAP and Excel. Key Responsibilities: Handle email correspondence with clients and internal teams professionally. Prepare quotations and sales orders based on RFQs & BOQs using SAP software. Generate and maintain sales reports in Excel for tracking performance and progress. Follow up on inquiries, new business opportunities, and pending payments with clients. Coordinate with the sales team to ensure smooth execution of orders and client requirements. Strong email writing skills for professional communication. Preferred candidate profile Proficiency in SAP software for preparing quotations and SOs. Expertise in Excel for sales reporting and data analysis. Excellent verbal and written communication in English, Telugu and Hindi Prior experience in a sales support or coordination role is preferred.

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1.0 - 6.0 years

1 - 5 Lacs

Surat

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Manage & optimize product listings on Meesho & Flipkart to boost visibility and sales. andle pricing, promotions, and inventory to competitive and prevent overselling.sales to improve logistics handle customer queries efficiently.Run ad campaigns,

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2.0 - 5.0 years

4 - 7 Lacs

Chennai

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Do you like to work as an integral part of the Customer Service Order to Cash department? Would you like to provide outstanding customer experience to our internal and external customers? About Team The Order to Cash department is responsible for managing the complete order processing cycle, from order entry to invoicing customers. This role ensures the accurate processing of customer orders (agreements) and the management of renewals. The team oversees the efficient fulfillment and invoicing of orders while maintaining high levels of customer satisfaction. About the Role As a CS & OTC Associate, you will be responsible for managing orders from internal customers across a range of products. You will play a crucial role in executing ordering processes to ensure timely and successful delivery. This role offers opportunities for learning, development, and creating insightful reports to share knowledge and drive improvements. Responsibilities To work as an integral part of the OTC department by providing outstanding customer service to our internal and external customers. Providing efficient, timely, and accurate service to Elsevier stakeholders in creating/managing agreements and coordinating the invoicing of electronic products Working with regional departments and other stakeholders (sales, business Controllers & Print fulfillment Team, etc.) to ensure that contractual obligations to/from customers are met and that the processes are followed according to the requirements. Accurately and timely processing of multi-year agreements according to the terms and conditions of the subscription agreement. Act as the go to person within a department or function for questions and problems within his/her area of expertise. Requirements 2 to 5 years of experience (preferably in Operations) Willingness to work in shifts Strong customer service experience Excellent problem-solving skills Ability to adapt to a fast-paced administrative environment Proficiency in Microsoft Office, especially Excel Strong communication and collaboration skills Ability to work effectively in a team and matrix organization

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3.0 - 5.0 years

2 - 5 Lacs

Noida, New Delhi, Pune

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Requirement Details Job Title/Designation: Billing Administrator Location: Pune/Noida Job Description: Principal duties and responsibilities 1. Execute processes in compliance with established SOPs and guidelines. Performs a wide variety of billing administration duties for assigned team(s) globally. 2. Works with contracts admins, field service engineers and regional SPOCs to ensure compliance in the service contracts business. 3. Normally follows established procedures on routine work, requires instructions only on new assignments. 4. Should have exposure around audits and services contracts. 5. Receives assignments in the form of objectives with goals and the process by which to meet goals. 6. Maintains the confidentiality of sensitive and proprietary technical, financial and commercial information. 7. Prior experience & Knowledge of Contract Release, Closure, Confirmations, Invoice Creation and Editing, Credit Note Generation and Create / Maintain Service Sales Orders as required. 8. Should have required knowledge on commercial aspects of contracts and closures. 9. Applies acquired job skills and company policies and procedures to complete assigned tasks 10. Extract data & publish necessary reports required by the various regional stakeholders as per the established cadence. 11. Contribute in Root cause analysis for any deviation highlighted by the regional stakeholders, required documentation of the said deviations and responding to audit processes as & when required. 12. Use the various official tools available like conference calls & emails for frequent interaction with peers/ customers & regional stakeholders on discussion related to processes, contracts, feedback, presentations & other updates on a regular basis. 13. Interact with vendor regional SPOC and Contracts Team Members to assure project progress to meet customer requirements. Leadership 1. Act as a Point of Contact for acknowledging & addressing internal customers queries related to Projects & Contracts. 2. Participate & actively contribute to continuous improvement initiatives & reporting/documenting enhancements to improve productivity. 3. Enthusiastic to work & adapt in a dynamic, fast paced and challenging environment Interpersonal 1. Regularly interacts with project/contract administrators, Regional SPOCs and other Business Unit stakeholders to build productive internal/external working relationships. 2. Strong passion for delivering excellent customer experience. 3. Excellent communicator at all levels (in person, written, telephone) with strong ability to clearly articulate & convey the understanding to peers & customers. Education & Experience: 1. Bachelor s Degree in Science/ Commerce/ Business Administration or equivalent. 2. 3-5 years of relevant experience in Business Operations. 3. Should have exposure to Global Work style, engagement with clients while sitting at remote locations. 4. Willing to work in flexible business shifts including NA/LA time zone to drive business stakeholder connect. 5. Lean Six Sigma certifications are a plus. Keywords: SAP, Supply Chain Management, Project Tracking, Service Management, Order Management, Order Processing, Audits, Invoice Processing, Material Tracking, Customer Relationship Management, Microsoft Office Tools. Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

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2.0 - 5.0 years

3 - 7 Lacs

Noida

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About Tradologie.com Tradologie.com is a next-generation B2B procurement platform transforming global trade by connecting bulk buyers and suppliers through a seamless, transparent, and efficient process. Our tech-driven platform eliminates intermediaries, optimizes procurement, and enhances business transactions worldwide. Role Overview As an Executive - Buyer Facilitation Team (English), you will be responsible for ensuring smooth buyer transactions, assisting with queries, and providing a seamless experience on the platform. You will act as the primary point of contact for English-speaking buyers, guiding them through the procurement process and resolving any issues they may encounter. Key Responsibilities 1. Buyer Support & Query Resolution: Assist buyers in navigating Tradologie.coms platform for bulk procurement. Address and resolve buyer queries related to order placement, pricing, product specifications, and delivery. Ensure timely resolution of issues to enhance buyer satisfaction. 2. Buyer Engagement & Retention: Build strong relationships with buyers by providing proactive support and engagement. Educate buyers on the benefits of Tradologie.coms platform and services. Encourage repeat transactions by ensuring a seamless user experience. 3. Order Management & Coordination: Oversee the execution of buyer transactions, ensuring smooth order processing. Coordinate with internal teams (sales, supplier relations, and operations) to resolve buyer concerns efficiently. Monitor order progress and keep buyers updated on their transactions. 4. Process Improvement & Reporting: Identify common buyer challenges and provide feedback to improve platform features and support processes. Maintain accurate records of buyer interactions and transaction history. Provide regular reports on buyer satisfaction, concerns, and engagement levels. Key Skills & Competencies Strong verbal and written communication skills in English. Excellent problem-solving and customer service skills. Ability to handle multiple queries and transactions efficiently. Basic understanding of B2B sales, procurement, or e-commerce platforms. Proficiency in CRM tools and Microsoft Office (Excel, Word, Outlook). Self-motivated, proactive, and detail-oriented approach. Preferred Qualifications Bachelors degree in Business, Sales, Commerce, or a related field. 2-3 years of experience in buyer facilitation, customer support, or B2B sales. Prior experience in a global B2B marketplace, trading company, or procurement platform is a plus.

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0.0 - 3.0 years

1 - 2 Lacs

Greater Noida

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Responsibilities: * Manage product listings on e-commerce platforms * Optimize catalog performance through listing strategies * Process orders efficiently * Collaborate with marketing team for promotions & campaigns

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1.0 - 6.0 years

0 - 2 Lacs

Mumbai Suburban, Goregaon, Mumbai (All Areas)

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Updating Minimum daily 400 lines transactions. Computer literate with working knowledge in MS office End to End order management Receiving Orders through mail/call and initiate the Order processing. Experience in ERP preferable Required Candidate profile Minimum 1+ Years Experience in Billing /Invoicing Backend operations role (No calling)

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2.0 - 7.0 years

2 - 4 Lacs

Pune

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About Us: Colombian Brew Coffee is one of Indias leading coffee brands. Our products are available across major online platforms such as Amazon, Flipkart, and JioMart , Blinkit, Zepto, Instamart and we proudly serve government offices, defense institutions like the Indian Navy , and private companies across the country. Were building something special bold, premium coffee backed by efficient operations and trusted partnerships. Join us as we expand our digital presence and grow our ecommerce capabilities. Job Description: We are looking for a detail-oriented and proactive Ecommerce Operations Executive to manage and optimize our presence across online marketplaces. Key Responsibilities: Manage product listings, inventory, pricing, and promotions across marketplaces and quick commerce like Blinkit, Zepto, Instamart, Amazon, Flipkart, JioMart, etc. Coordinate with warehouse and logistics partners to ensure smooth order processing and delivery Handle customer service tickets, returns, and replacements efficiently Monitor daily order flow, platform health metrics, and ensure compliance with policies Analyze sales data and operational performance to identify improvement areas Work closely with cross-functional teams (Marketing, Logistics, Accounts) to streamline operations Desired Candidate Profile: 1–3 years of experience in ecommerce operations or online marketplace management Familiarity with platforms like Amazon Seller Central, Flipkart Seller Hub, JioMart Partner Panel, Blinkit, Zepto, Instamart Panels Strong Excel skills and basic analytical capabilities Excellent communication and organizational skills Ability to manage multiple tasks and work independently

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8.0 - 12.0 years

12 - 16 Lacs

Nagpur, Chennai

Work from Office

We are Hiring For ITES Company For Order Management Role. Overview The Order Management Specialist plays a critical role in managing purchase order (PO) creation and order processing within the retail industry. With experience in retail PO creation this role involves retrieving and analyzing reports using QMF SQL tools, managing SKU forecasts, conducting plan analysis in JDA, generating firm and OTB orders, and addressing order discrepancies. The role requires strong analytical and reporting skills, proficiency in Excel (including macros, SQL, and VB scripting), and effective communication for stakeholder collaboration. Additional responsibilities include performance monitoring via KPIs and contributing to inventory investment decisions. Preferred Skills: a) Minimum 2 Years of Experience in Retail Industry b) Buyer Role Experience c) PO creation Experience d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Chennai) Type : Job Code # 381 b)To Apply for above Job Role ( Nagpur) Type : Job Code # 382 Job Description: Overall 8+ years of Experience in Order Management with minimum 2 years in PO Creation in Retails Industry Daily Report Retrieval (Hot Report, Short Report and others) via QMF (query management framework) SQL editor Loading SKU External Forecasts and Conducting Plan Analysis in JDA Generating Supplementary Orders for FIRM Orders and OTB Reviewing Bouncers and Addressing Discrepancies Make recommendations for investment buy options. Monitoring performance using Key Performance Indicators (KPIs). Regular discussions and collaboration with stakeholders Skill Set: 1) Experience in Report consolidation and Summary Generation 2) Proficiency in Excel and Macro Creation (SQL & VB Scripts) 3) Good Analytical Skill 4) Experience in JDA 5) Good Communication and Presentation Skills

Posted 1 month ago

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1.0 - 5.0 years

1 - 2 Lacs

Jaipur

Work from Office

Responsibilities: Manage online orders from start to finish Manage orders on Shopify,Myntra,other portals. maintaining dispatch ratio as 90% create manifest maintain excels Ensure timely order fulfillment Over time allowance Accessible workspace

Posted 1 month ago

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