1453 Order Processing Jobs - Page 39

Job Summary: Order Management Specialist is the primary point of contact for an assigned group of customer accounts. The purpose of the Customer Service function is to serve as the face to the customer in providing value added services that grow our business. Individuals in this position respond to and manage internal and external customer requests, orders, concerns, suggestions and complaints. Internally, the CSR interacts, gathers information and coordinates related activities with sales staff, production planning, logistics, technical services and external vendors. Essential Duties & Resp.: Guide the team for the timely completion of test request. Administers project assignments and follow ups. Provides leadership and direction to direct reports to ensure priorities and overall business objectives are accomplished on time and at minimal cost. Provides project management for analytical projects from within the organization. Perform the routine and experimental analytical methods and protocols in an accurate and reproducible manner. Contributes ideas to members of a group formed to resolve analytical problems. Sets priorities for analytical projects to help bring them to completion in a timely fashion. Work closely with scientists for new equipment/ method development and plan accordingly. Directs the work to junior staff assigned to them. Observes applicable Safety, Health, and Environmental rules and guidelines. Uses appropriate personal protective equipment. Ensures safe operating procedures are in place and up-to-date for all process equipment. Coordinates training for new employees and cross training for existing employees. Work closely with the team for training need and facilitate them for the training. Ensures safety including conducting regular meetings and area safety reviews. Other projects/duties as assigned. Desired Candidate Profile: Good command on email communication & working on computer Good Communication Skills Hands on MS-Office Languages: Hindi, English, Marathi- (Fluency on English) Education and Experience: Bachelors in any Discipline. Professional work experience more than 3 years for similar role. Candidates who has worked for manufacturing company Candidates from Polymer, Pigments and chemical industry is preferred. Physical Demands: The characteristics listed below are representative of the physical and environmental demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Requires standing and sitting for prolonged periods of time, talking and listening. Must be able to walk and use hands. Typical work is in an office environment where the noise level is low to moderate. EH&S Requirements: Avient integrates EH&S into all aspects of our operations. Each position at Avient is responsible for complying with all applicable EH&S requirements. Additionally, employees and management are responsible for reporting all EH&S incidents immediately to ensure we keep EH&S a priority within the organization. Security includes physical security and cyber security. • Typical work is in an office environment where the noise level is low to moderate.

Job Description Do correct Extraction (from online- as required), Validation and accurate entry of Sales Order, STNs and Free Issue Order entry in the system. Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements/queries, delivery status, order status etc. Should understand the business requirement in agreement with client and send Suggested Order schedule for one part of their business. He/ She must be comfortable to interact with customers Modern Trade & Canteen Services clients for taking appointments to ensure delivery of orders as agreed and expected. He/ She also need to understand the customer’s online portal for Order Entry so that all the request can be worked on as per TAT. Attend meet with Customer’s client to understand the new incoming business for Order Management and efficiency in order entry for new clients. The candidate should work towards ensuring that the clients meet their KPI’s by fulfilment of required order quantity. He/ She must develop a good rapport with the client to follow up with their various internal departments for Credit blocks release, catalogue & MRP issues to be highlighted, amended PO’s to be requested etc. Handle complaints to ensure prompt and effective resolutions. Act responsibly. Can be counted on to keep commitments. Complies with the intent of policies, procedures and agreements. Builds others' trust in own professionalism, integrity, expertise and ability to get results. Ensure customer expectations are met thus leading to overall customer satisfaction. He/ She should take complete ownership of Transactions entered / processed. He/ She must ensure correct entry of data/codes (ship to, bill to, SKU) to work towards minimum errors and ensuring smooth operations. He/ She must be responsible for timely & accurate Order entry to ensure delivery as per agreed Lead Time. Should regularly follow up with CFA’s/PDC for Invoicing & Delivery of the orders. Responsible for complying with all Policies and other organizational processes & security procedures. Thus ensure compliance to Business rules. Work towards giving value addition service to client by Identifying and promoting areas with potential for improvement through PI. Provide suggestions or alternatives for improving customer service quality to meet and exceed customers’ expectations for day to day OM work. Should be cross trained in process understanding of other divisions/areas of work within the team to be able to act as back up when required. Understand and capitalize the trainings provided for improvement, keep self updated on process change/new changes, take complete ownership of changed process adherence and to operational Quality Standards. Express ideas effectively, adjusting style, tools and mode to the needs of customer. Listens attentively and summarize or ask questions, when needed, to clarify information.

Manage E Commerce Portal like Amazon,Flipkart, Myntra, Ajio.Coordinating with product develop and supply chain teams to manage product listings, descriptions, and inventory levels .Managing budgets and forecasting sales targets Mitali : 8160386695

Role & responsibilities Coordinate sales team by managing schedules, Ensure the adequacy of sales-related equipment or material Respond to complaints from customers and give after-sales support when requested Store and sort financial and non-financial data in electronic form and present reports Handle the processing of all orders with accuracy and timeliness Inform clients of unforeseen delays or problems Monitor the teams progress, identify shortcomings and propose improvements Assist in the preparation and organizing of promotional material or events Ensure adherence to laws and policies Preferred candidate profile Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus; Good computer skills (MS Office) Proficiency in English Well-organized and responsible with an aptitude in problem-solving Excellent verbal and written communication skills A team player with high level of dedication Interested candidate can walk in or can connect on below details Dimpy Jhaveri -7304522799 Email id - hrd@sriimpex.com

Analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement. Demonstrate our products with sales data to prospective clients, negotiate contracts and close sales deals.

Role & responsibilities We are looking for a detail-oriented Sales Coordinator to support our sales team in managing client interactions, preparing quotations, and ensuring smooth sales operations. The ideal candidate should have excellent communication skills and proficiency in SAP and Excel. Key Responsibilities: Handle email correspondence with clients and internal teams professionally. Prepare quotations and sales orders based on RFQs & BOQs using SAP software. Generate and maintain sales reports in Excel for tracking performance and progress. Follow up on inquiries, new business opportunities, and pending payments with clients. Coordinate with the sales team to ensure smooth execution of orders and client requirements. Strong email writing skills for professional communication. Preferred candidate profile Proficiency in SAP software for preparing quotations and SOs. Expertise in Excel for sales reporting and data analysis. Excellent verbal and written communication in English, Telugu and Hindi Prior experience in a sales support or coordination role is preferred.

Manage & optimize product listings on Meesho & Flipkart to boost visibility and sales. andle pricing, promotions, and inventory to competitive and prevent overselling.sales to improve logistics handle customer queries efficiently.Run ad campaigns,

Do you like to work as an integral part of the Customer Service Order to Cash department? Would you like to provide outstanding customer experience to our internal and external customers? About Team The Order to Cash department is responsible for managing the complete order processing cycle, from order entry to invoicing customers. This role ensures the accurate processing of customer orders (agreements) and the management of renewals. The team oversees the efficient fulfillment and invoicing of orders while maintaining high levels of customer satisfaction. About the Role As a CS & OTC Associate, you will be responsible for managing orders from internal customers across a range of products. You will play a crucial role in executing ordering processes to ensure timely and successful delivery. This role offers opportunities for learning, development, and creating insightful reports to share knowledge and drive improvements. Responsibilities To work as an integral part of the OTC department by providing outstanding customer service to our internal and external customers. Providing efficient, timely, and accurate service to Elsevier stakeholders in creating/managing agreements and coordinating the invoicing of electronic products Working with regional departments and other stakeholders (sales, business Controllers & Print fulfillment Team, etc.) to ensure that contractual obligations to/from customers are met and that the processes are followed according to the requirements. Accurately and timely processing of multi-year agreements according to the terms and conditions of the subscription agreement. Act as the go to person within a department or function for questions and problems within his/her area of expertise. Requirements 2 to 5 years of experience (preferably in Operations) Willingness to work in shifts Strong customer service experience Excellent problem-solving skills Ability to adapt to a fast-paced administrative environment Proficiency in Microsoft Office, especially Excel Strong communication and collaboration skills Ability to work effectively in a team and matrix organization

Requirement Details Job Title/Designation: Billing Administrator Location: Pune/Noida Job Description: Principal duties and responsibilities 1. Execute processes in compliance with established SOPs and guidelines. Performs a wide variety of billing administration duties for assigned team(s) globally. 2. Works with contracts admins, field service engineers and regional SPOCs to ensure compliance in the service contracts business. 3. Normally follows established procedures on routine work, requires instructions only on new assignments. 4. Should have exposure around audits and services contracts. 5. Receives assignments in the form of objectives with goals and the process by which to meet goals. 6. Maintains the confidentiality of sensitive and proprietary technical, financial and commercial information. 7. Prior experience & Knowledge of Contract Release, Closure, Confirmations, Invoice Creation and Editing, Credit Note Generation and Create / Maintain Service Sales Orders as required. 8. Should have required knowledge on commercial aspects of contracts and closures. 9. Applies acquired job skills and company policies and procedures to complete assigned tasks 10. Extract data & publish necessary reports required by the various regional stakeholders as per the established cadence. 11. Contribute in Root cause analysis for any deviation highlighted by the regional stakeholders, required documentation of the said deviations and responding to audit processes as & when required. 12. Use the various official tools available like conference calls & emails for frequent interaction with peers/ customers & regional stakeholders on discussion related to processes, contracts, feedback, presentations & other updates on a regular basis. 13. Interact with vendor regional SPOC and Contracts Team Members to assure project progress to meet customer requirements. Leadership 1. Act as a Point of Contact for acknowledging & addressing internal customers queries related to Projects & Contracts. 2. Participate & actively contribute to continuous improvement initiatives & reporting/documenting enhancements to improve productivity. 3. Enthusiastic to work & adapt in a dynamic, fast paced and challenging environment Interpersonal 1. Regularly interacts with project/contract administrators, Regional SPOCs and other Business Unit stakeholders to build productive internal/external working relationships. 2. Strong passion for delivering excellent customer experience. 3. Excellent communicator at all levels (in person, written, telephone) with strong ability to clearly articulate & convey the understanding to peers & customers. Education & Experience: 1. Bachelor s Degree in Science/ Commerce/ Business Administration or equivalent. 2. 3-5 years of relevant experience in Business Operations. 3. Should have exposure to Global Work style, engagement with clients while sitting at remote locations. 4. Willing to work in flexible business shifts including NA/LA time zone to drive business stakeholder connect. 5. Lean Six Sigma certifications are a plus. Keywords: SAP, Supply Chain Management, Project Tracking, Service Management, Order Management, Order Processing, Audits, Invoice Processing, Material Tracking, Customer Relationship Management, Microsoft Office Tools. Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

About Tradologie.com Tradologie.com is a next-generation B2B procurement platform transforming global trade by connecting bulk buyers and suppliers through a seamless, transparent, and efficient process. Our tech-driven platform eliminates intermediaries, optimizes procurement, and enhances business transactions worldwide. Role Overview As an Executive - Buyer Facilitation Team (English), you will be responsible for ensuring smooth buyer transactions, assisting with queries, and providing a seamless experience on the platform. You will act as the primary point of contact for English-speaking buyers, guiding them through the procurement process and resolving any issues they may encounter. Key Responsibilities 1. Buyer Support & Query Resolution: Assist buyers in navigating Tradologie.coms platform for bulk procurement. Address and resolve buyer queries related to order placement, pricing, product specifications, and delivery. Ensure timely resolution of issues to enhance buyer satisfaction. 2. Buyer Engagement & Retention: Build strong relationships with buyers by providing proactive support and engagement. Educate buyers on the benefits of Tradologie.coms platform and services. Encourage repeat transactions by ensuring a seamless user experience. 3. Order Management & Coordination: Oversee the execution of buyer transactions, ensuring smooth order processing. Coordinate with internal teams (sales, supplier relations, and operations) to resolve buyer concerns efficiently. Monitor order progress and keep buyers updated on their transactions. 4. Process Improvement & Reporting: Identify common buyer challenges and provide feedback to improve platform features and support processes. Maintain accurate records of buyer interactions and transaction history. Provide regular reports on buyer satisfaction, concerns, and engagement levels. Key Skills & Competencies Strong verbal and written communication skills in English. Excellent problem-solving and customer service skills. Ability to handle multiple queries and transactions efficiently. Basic understanding of B2B sales, procurement, or e-commerce platforms. Proficiency in CRM tools and Microsoft Office (Excel, Word, Outlook). Self-motivated, proactive, and detail-oriented approach. Preferred Qualifications Bachelors degree in Business, Sales, Commerce, or a related field. 2-3 years of experience in buyer facilitation, customer support, or B2B sales. Prior experience in a global B2B marketplace, trading company, or procurement platform is a plus.

Responsibilities: * Manage product listings on e-commerce platforms * Optimize catalog performance through listing strategies * Process orders efficiently * Collaborate with marketing team for promotions & campaigns

Updating Minimum daily 400 lines transactions. Computer literate with working knowledge in MS office End to End order management Receiving Orders through mail/call and initiate the Order processing. Experience in ERP preferable Required Candidate profile Minimum 1+ Years Experience in Billing /Invoicing Backend operations role (No calling)

About Us: Colombian Brew Coffee is one of Indias leading coffee brands. Our products are available across major online platforms such as Amazon, Flipkart, and JioMart , Blinkit, Zepto, Instamart and we proudly serve government offices, defense institutions like the Indian Navy , and private companies across the country. Were building something special bold, premium coffee backed by efficient operations and trusted partnerships. Join us as we expand our digital presence and grow our ecommerce capabilities. Job Description: We are looking for a detail-oriented and proactive Ecommerce Operations Executive to manage and optimize our presence across online marketplaces. Key Responsibilities: Manage product listings, inventory, pricing, and promotions across marketplaces and quick commerce like Blinkit, Zepto, Instamart, Amazon, Flipkart, JioMart, etc. Coordinate with warehouse and logistics partners to ensure smooth order processing and delivery Handle customer service tickets, returns, and replacements efficiently Monitor daily order flow, platform health metrics, and ensure compliance with policies Analyze sales data and operational performance to identify improvement areas Work closely with cross-functional teams (Marketing, Logistics, Accounts) to streamline operations Desired Candidate Profile: 1–3 years of experience in ecommerce operations or online marketplace management Familiarity with platforms like Amazon Seller Central, Flipkart Seller Hub, JioMart Partner Panel, Blinkit, Zepto, Instamart Panels Strong Excel skills and basic analytical capabilities Excellent communication and organizational skills Ability to manage multiple tasks and work independently

We are Hiring For ITES Company For Order Management Role. Overview The Order Management Specialist plays a critical role in managing purchase order (PO) creation and order processing within the retail industry. With experience in retail PO creation this role involves retrieving and analyzing reports using QMF SQL tools, managing SKU forecasts, conducting plan analysis in JDA, generating firm and OTB orders, and addressing order discrepancies. The role requires strong analytical and reporting skills, proficiency in Excel (including macros, SQL, and VB scripting), and effective communication for stakeholder collaboration. Additional responsibilities include performance monitoring via KPIs and contributing to inventory investment decisions. Preferred Skills: a) Minimum 2 Years of Experience in Retail Industry b) Buyer Role Experience c) PO creation Experience d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Chennai) Type : Job Code # 381 b)To Apply for above Job Role ( Nagpur) Type : Job Code # 382 Job Description: Overall 8+ years of Experience in Order Management with minimum 2 years in PO Creation in Retails Industry Daily Report Retrieval (Hot Report, Short Report and others) via QMF (query management framework) SQL editor Loading SKU External Forecasts and Conducting Plan Analysis in JDA Generating Supplementary Orders for FIRM Orders and OTB Reviewing Bouncers and Addressing Discrepancies Make recommendations for investment buy options. Monitoring performance using Key Performance Indicators (KPIs). Regular discussions and collaboration with stakeholders Skill Set: 1) Experience in Report consolidation and Summary Generation 2) Proficiency in Excel and Macro Creation (SQL & VB Scripts) 3) Good Analytical Skill 4) Experience in JDA 5) Good Communication and Presentation Skills

Responsibilities: Manage online orders from start to finish Manage orders on Shopify,Myntra,other portals. maintaining dispatch ratio as 90% create manifest maintain excels Ensure timely order fulfillment Over time allowance Accessible workspace

Role & responsibilities: Purchase Order Management Supplier Coordination Accurately enter and maintain purchase order data in the inventory management system. Ensure all records are up-to-date and accurate. Prepare regular reports on purchase order status, inventory levels, and supplier performance. Ensure all purchase orders comply with company policies and procedures. Address any discrepancies or issues promptly. Preferred candidate profile Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Strong attention to detail and commitment to accuracy. Benefits : Rotational Shifts including night shifts 5 days working (2 days Rotational off) One way Cab facility

Role & responsibilities: Collaborate with Planning and Brand leaders to develop comprehensive seasonal Inventory plans. Utilize historical performance, trend analysis, and brand strategies to inform decision-making. Conduct thorough analyses of previous quarter results to identify missed sales opportunities and growth drivers Perform detailed size analysis Accurately forecast future demand for categories, styles, colors, and sizes, utilizing historical data,and sales patterns Develop comprehensive future replenishment product forecasts Provide daily, weekly, and monthly updates on business performance Propose and analyze markdown and promotional strategies. Preferred candidate profile Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Strong attention to detail and commitment to accuracy. Benefits : Rotational Shifts including night shifts 5 days working (2 days Rotational off) One way Cab facility

Hello, Greetings from Easysell Service Pvt Ltd !!! we have requirement for Ecommerce team lead in our company. please find the job description below. Job description 1. E-commerce marketing expertise 2. Product listing optimization on Amazon/ Ajio 3. Data analysis and metric monitoring 4. E-commerce inventory and pricing management 5. Product promotion and marketing campaign management 6. Compliance with marketplace policies and guidelines 7. Proficiency in using Seller Central and related tools 8. Report generation and performance analysis Knowledge ** 1. Understanding of portal operational guidelines and standards 2. Knowledge of Amazon & Ajio's ranking algorithms and SEO best practices 3. Strategic use of PPC advertising for online retail 4. Customer behavior and purchasing patterns on Amazon/ Ajio 5. Trends and developments in e-commerce technologies 6. Inventory and supply chain management for e-commerce For more details you can call on 63537 30632.

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve issues promptly and efficiently. Provide product information, answer questions about products/services offered by the company. Identify opportunities for upselling/cross-selling relevant products/services based on customer needs. Process orders accurately and efficiently using order processing software. Maintain accurate records of all interactions with customers through CRM systems. Desired Candidate Profile 1-4 years of experience in a similar role (customer support/blended process). Ability to work effectively in a fast-paced environment with multiple priorities. Proficiency in Order Management & Order Processing software; knowledge of UPS/Order Management tools an added advantage.

Key responsibilities: Communicating with the client and vendors Creating a relationship with the merchandisers Managing backend operations on each website and offline store on behalf of the clients Managing reports and weekly trends in the industry Onboarding your client's products on as many stores and websites as possible Coordinating with various departments of the company Analyzing brand performance on various retail outlets Product Management: Assist in product catalog management, including adding new products, and updating product descriptions, images, and prices. Monitor product availability and stock levels, coordinating with relevant departments to ensure accurate inventory. Order Fulfillment:Collaborate with the fulfillment team to ensure accurate and timely order processing. Content Management: Support the creation and optimization of product listings, ensuring accurate and compelling content. Assist in maintaining consistent branding and product presentation across the online store. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

At SoHome, were looking for a proactive and detail-oriented E-commerce Operations Executive to manage and streamline our day-to-day e-commerce operations. Youll be responsible for everything from product listings and inventory updates to order fulfilment and customer support. This role sits at the heart of our business, ensuring our customers receive a smooth and delightful shopping experience. Youll work closely with cross-functional teamswarehouse, marketing, finance, and third-party logistics partnersto deliver operational excellence in a fast-paced and growing environment. Key Responsibilities 1. Product & Inventory Management Create and manage accurate product listings across Shopify Coordinate with the warehouse to update product details, stock availability, and new launches Ensure high-quality listings with correct descriptions, images, specifications, and pricing Monitor inventory levels and flag low stock or restocking needs 2. Order Processing & Fulfilment Manage end-to-end order lifecycle: confirmation, coordination with warehouse, invoice generation, tracking, and returns Work with logistics platforms (DTDC India) to ensure timely and error-free delivery Troubleshoot issues related to delayed dispatch, RTOs, cancellations, or misdeliveries 3. Customer Success Handle customer queries, order updates, complaints, and post-sale service via email, calls, or chat Collaborate with warehouse and logistics to resolve escalations and maintain customer satisfaction Proactively address feedback and contribute to improved CX (Customer Experience) 4. Reporting & Analysis Maintain daily dispatch, return, and sales reports for internal transparency Analyse logistics data and order trends to improve operational efficiency Requirements & Must-Haves Prior experience (12 years) in e-commerce operations or fulfilment Hands-on knowledge of platforms like Shopify, DTDC, Delhivery, etc. Excellent written and verbal communication skills Strong time management and multitasking abilities Analytical mindset with problem-solving capabilities Customer-first approach and eagerness to learn new tools and trends Ability to work in a fast-paced and high-growth environment Why Join SoHome? Be part of a modern D2C home brand thats transforming how India shops for storage and lifestyle solutions Work with a driven, collaborative team Opportunity to grow in a role that directly impacts customer satisfaction and operational success To Apply: Send your resume to sohome362@gmail.com

Responsibilities: * Manage orders from placement to delivery * Provide sales support & coordination * Ensure timely order processing * Resolve disputes efficiently * Process sales orders accurately

Qualification: B.Com / B Sc. She / He shall be having experience of 2-3 yrs working in similar post. Responsible for Marketing Support to clients and marketing executives. Experience in handling clients inquiries, Quotation submission, Client order confirmation and order processing. Good exposure to Computer knowledge and good Communication skills. Presentable personality , positive attitude

Managing customer enquiries and maintaining database of enquiries and customers. Communicating with potential clients on phone and through emails. Regular follow ups with potential customers. Finalising sales on the phone and also fixing up meetings where required. Identifying and contacting key decision makers in other organisations and fixing up meetings for potential sales.

We have multiple openings in O2C (Order processing, billing, cash application, collections) you can apply if you have 4+ years of experience in any of these domains. Function- Finance Location-Gurgaon, India Shift Time (Day/Afternoon)- As required Education Background- Bachelors degree in finance, Accounting, Commerce, or relevant field. (Post Graduation preferred) Work Experience Typically requires 4-8 years relevant experience in O2C domain Global experience of working with teams across Geographies will be given preference Experience working in complex ERP setup (SAP preferred)