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Sales Co-Ordinator_ Bengaluru Mysore Road

Sales Co-Ordinator_ Bengaluru Mysore Road

PAREKH

2 - 6 years

4 - 5 Lacs

Bengaluru

Posted:1 month ago| Platform:

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Skills Required

Customer Service Payment Followup Sales Coordination Sales support Order Processing Dispatch Scheduling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Responsible to monitor oversee Order Processing and Customer Service. Responsible to Handle customer calls and emails related to orders, including back-order follow-ups and stock availability. Responsible to release orders, schedule delivery times per customer requirements, and coordinate with the warehouse team for dispatching. Responsible to address invoice-related queries and manage payment follow-ups, including sending reminders for outstanding payments. Responsible to prepare purchase orders with product codes and provide territory-wise allocation plans for critical products. Responsible to Communicate stock availability and expiry information to KAMs and send backorder (BO) reports as requested. Responsible to Coordinate with customer service to resolve PO-related queries such as customer codes and price mismatching. Responsible to Update pricing information and manage credit note (CN) requests, including PRR loose wells CNs. Responsible to allocate Business Orders (BOs) for direct customers. Monitor sales figures at closing time and compile necessary data for reporting purposes.. Responsible to prepare and send sales data, monthly economic data, and weekly sales reports including customer-wise order values. Provide regular updates to internal teams and customers regarding order status, stock levels, and delivery schedules. Conducting periodical SOP training and check if all statutory compliance followed.

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Sales Co-Ordinator_ Bengaluru Mysore Road