Operations Manager

Clinic Manager (Wellness Center Operations & Administration) Location: Vennala, Kochi, Kerala Salary Range: ₹40,000 – ₹50,000 per month (based on experience) Industry : Wellness / Healthcare / Hospitality / Cosmetics Job Type : Full-time About Us: We are a premium wellness clinic opening soon in Kochi (Vennala), offering advanced wellness therapies including Diet & Lifestyle Counseling, Detox Treatments, IV Nutritional Therapy, Ozone Therapy, EECP, FIR Sauna, and more We are looking for an experienced **Clinic Manager** to oversee operations, administration, and ensure smooth functioning of our facility. Key Responsibilities: Manage **day-to-day operations** of the wellness clinic, ensuring high standards of patient care and service. Oversee **appointment scheduling, staff coordination, inventory management, and facility maintenance**. Ensure compliance with **healthcare regulations, hygiene standards, and patient confidentiality**. Handle **patient inquiries, feedback, and grievance resolution** to maintain customer satisfaction. Supervise **front desk, therapists, nurses and support staff**, ensuring smooth workflow. Assist in marketing initiatives, promotions, and community engagement to attract clients. Supervise to Maintain financial records, billing, and expense tracking in coordination with the accounts team. Implement SOPs, staff training, and performance monitoring for operational efficiency Requirements: 3+ years of experience** in **clinic/hospital administration, hospitality, cosmetic clinic, or wellness center management**. Strong **organizational, leadership, and communication skills**. Familiarity with **wellness therapies, medical terminology, or aesthetic treatments** is a plus. Proficiency in **MS Office, billing software, and appointment management systems**. Ability to work in a **fast-paced, client-focused environment**. Degree in **Hospitality, Healthcare Management, Business Administration, or related field** preferred. Why Join Us? Opportunity to lead a **premium wellness startup** with growth potential. Work in a **positive, healing-focused environment**. Attractive salary + incentives based on performance. Interested candidates may apply with their updated resume. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Schedule: Day shift Work Location: In person