7213 Operations Management Jobs - Page 22

We are seeking a Senior Manager for our Life Insurance practice to oversee operations, manage compliance, and lead business strategy for growth. The role involves forming strategic partnerships with insurance companies, defining product strategies, and achieving financial goals while managing a high-performance team. The ideal candidate will play a key role in shaping our Life Insurance business strategy and achieving operational excellence. Requirements Bachelors degree in business, marketing, or a related field. 5-7 years of hands-on experience in the Life Insurance industry. In-depth knowledge of the life insurance industry and competitive landscape. Proven ability to develop and manage financial projections and business plans. Strong relationship management skills and ability to forge strategic partnerships. Understanding of digital products and methods of distribution for insurance products.

Position: Service Manager Company: Minimac Systems Pvt Ltd Location: Chakan, Pune (Work from Office) Job description: Roles and Responsibilities: Managing and guiding a team of site and service engineers. Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing customer feedback. Monitoring equipment and machinery performance and developing preventative maintenance measures. Conducting quality assurance and safety checks on all equipment. Delivering demonstrations to ensure that customers are educated on safe and effective equipment use. Providing recommendations about new features and product improvements. Monitoring inventory and reordering materials when needed. Conducting research and attending workshops to remain abreast of industry developments. Traveling all across the country if need be. Desired Candidate Profile BE mechanical Advanced analytical and mathematical skills. In-depth knowledge of mechanical engineering. Excellent active listening and customer service skills. The ability to deal with multiple requests without being overwhelmed . Preferably with 4-6 years of experience Immediate Joining preferable Perks and Benefits PF, ESIC, Health Insurance, Lunch, Bonus, etc Share your CV at careers@minimac.in

POS Management: Implementation and Maintenance: Oversee the setup, implementation, and maintenance of POS systems to ensure smooth and efficient transactions. Training: Provide training to staff on POS operations, troubleshooting, and new updates. Menu Hygiene: Content Accuracy: Ensure that all menu items, descriptions, and prices are accurate and up-to-date across all platforms. Seasonal Updates: Manage seasonal menu changes and updates, coordinating with culinary and marketing teams. Build and maintain strong relationships with customers. Understand their needs, address concerns, and ensure customer satisfaction to foster long-term partnerships. Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure that the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Ability to track several problems that need to be addressed on a daily, weekly, and monthly basis Be able to multitask on several projects and help out wherever required Train colleagues, help in hiring or training new joiners, or help with anything suggested or required by the team The above are just indicative and not completely exhaustive responsibilities and the employee shall be flexible in addressing and completing whatever is critical for the company at any given time. Use several analytical tools provided by the company to arrive at conclusions in a fast-paced environment.

An excellent opportunity for a seasoned operation professional to lead and manage high-performing teams in motor insurance claims. This role offers exposure to end-to-end claims operations, client interactions, and team leadership in a process excellence-driven environment. Your Future Employer - A leading global business process management company serving clients across industries like Insurance, Banking, Travel, Healthcare, and more. With a strong focus on innovation, analytics, and digital transformation, the organization enables businesses to achieve superior operational outcomes and efficiency. Responsibilities - Managing day-to-day operations and driving performance improvements across functions. Overseeing the motor bodily injury claims process with a focus on compliance and timely resolution. Leading and mentoring a team to foster engagement and accountability. Collaborating with legal and external stakeholders on complex claims. Monitoring KPIs, identifying process gaps, and driving continuous improvement initiatives. Ensuring compliance with industry regulations and internal controls. Driving automation initiatives and contributing to digital transformation efforts. Requirements - Graduate degree in Business Administration, Insurance, or a related field. Strong experience in operations management, especially in the insurance sector. Proven track record in managing motor insurance claims and leading large teams. Excellent communication, analytical, and stakeholder management skills. Familiarity with claims systems, risk assessment methodologies, and process optimization tools. What is in it for you - Opportunity to drive operational excellence and team performance. Exposure to global best practices in insurance operations. Be a key contributor to digital transformation and strategic projects. Reach us: If you think this role aligns with your career goals, please email your updated resume to vasu.joshi@crescendogroup.in for a confidential discussion. Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are committed to enabling job seekers and employers with an engaging and professional recruitment experience. Crescendo Global does not discriminate on the basis of race, religion, gender, sexual orientation, age, disability, or any other protected status. Note: Due to the volume of applications we receive, we may only respond to shortlisted candidates. Thank you for your understanding. Scam Alert: Beware of fraudulent job offers in the name of Crescendo Global. We do not charge fees or request purchases. All valid opportunities are listed at www.crescendo-global.com. Profile Keywords - Deputy Manager Jobs, Operations Jobs, Insurance Claims Jobs, Motor Insurance, Claims Management, SLA Management, Team Leadership, Client Management, Operations Excellence, BPM Jobs, Insurance Operations, Claims Processing.

In Depth understanding of Service Desk operations. Should have managed a span of upto 100+ FTEs Good understanding of ITIL framework and processes. Focus on continuous service improvement, customer experience and Service Delivery Manages the day-to-day operations Problem solving skills and quick thinking to own resolve issues independently Effectively Manages expansion of the engagement Ensures seamless communication and interaction with the all internal external stakeholders. Contact Person: Maheshwari Balasubramanian Email: maheshwari@gojobs.biz

Chief of Staff We are a fast-growing auto retail group with over 2,500 team members, over $250M revenues, across 8 brands in 5 states. We are looking for an ambitious, self-driven Chief of Staff to help us hit our aggressive growth goals. This is an operations-heavy role reporting directly to the CEO. While based in Hyderabad, remote could be an option. If youre sharp, love solving complex problems, never settle for good enough, and see yourself leading as an entrepreneur or CXO in the future, this could be your launchpad. About Us We are a fast-growing, entrepreneurial organization led by a young and driven leadership team. Our target is to double our revenues in the next 2 years. Our culture is everything to us. We have zero tolerance for lack of integrity. These arent policies - they are non-negotiable principles we live by. We believe in hiring for mindset, and not just skillset. We dont rush to fill roles, we are careful and thoughtful in our hiring. Key Responsibilities Oversee and optimize daily operations, ensuring things run smoothly across all teams Drive group-wide initiatives - from planning to execution - ensuring all departments are aligned Lead special projects, from process improvements to roll-outs of new systems, to smarter hiring practices Challenge the status quo; push for constant improvement Be the right hand to the CEO; think clearly and strategically despite daily hurdles Help define and track KPIs, build dashboards, and create visibility around performance Lead by example: hustle, grit, and a willingness to dig into the details Improve and refine company culture, fostering a culture of excellence and harmony What We Offer Learning sprint: Exposure to every aspect of auto retail, ops and management Access to senior leadership: Work directly with the CEO and core team Impact: Play a key role in decisions and make tangible changes Career progression: Fast-track your growth and progress to a CXO role in the company Compensation: Competitive salary and benefits package Flexibility: Work from Hyderabad or work remotelydeliver results your way What We Expect Strong operational chops - hands-on with people and processes 2+ years experience post MBA in a demanding ops or leadership role is preferred Ability to juggle priorities, manage chaos, and bring structure where others see ambiguity Exceptional communicationclear, concise, and empathetic across all levels Willingness to challenge how its always been done Don’t wait for direction - this is for someone who likes to take initiative Seriously driven. If you’re not aiming for 10x improvements, this isn’t for you Thick skin - this job is intense, and the bar is high. We promise it will be worth it if you’re up for the challenge Ex-entrepreneurs or moms on a sabbatical who meet criteria are welcome to apply. This is not a 9-to-5. It’s a once-in-a-lifetime platform for future entrepreneurs and business leaders. If that’s you, let’s talk. Application: Send us your resume and a short note on what drives you. Include your biggest “figured it out” moment.

Chief of Staff We are a fast-growing auto retail group with over 2,500 team members, over $250M revenues, across 8 brands in 5 states. We are looking for an ambitious, self-driven Chief of Staff to help us hit our aggressive growth goals. This is an operations-heavy role reporting directly to the CEO. While based in Hyderabad, remote could be an option. If youre sharp, love solving complex problems, never settle for good enough, and see yourself leading as an entrepreneur or CXO in the future, this could be your launchpad. About Us We are a fast-growing, entrepreneurial organization led by a young and driven leadership team. Our target is to double our revenues in the next 2 years. Our culture is everything to us. We have zero tolerance for lack of integrity. These arent policies - they are non-negotiable principles we live by. We believe in hiring for mindset, and not just skillset. We dont rush to fill roles, we are careful and thoughtful in our hiring. Key Responsibilities Oversee and optimize daily operations, ensuring things run smoothly across all teams Drive group-wide initiatives - from planning to execution - ensuring all departments are aligned Lead special projects, from process improvements to roll-outs of new systems, to smarter hiring practices Challenge the status quo; push for constant improvement Be the right hand to the CEO; think clearly and strategically despite daily hurdles Help define and track KPIs, build dashboards, and create visibility around performance Lead by example: hustle, grit, and a willingness to dig into the details Improve and refine company culture, fostering a culture of excellence and harmony What We Offer Learning sprint: Exposure to every aspect of auto retail, ops and management Access to senior leadership: Work directly with the CEO and core team Impact: Play a key role in decisions and make tangible changes Career progression: Fast-track your growth and progress to a CXO role in the company Compensation: Competitive salary and benefits package Flexibility: Work from Hyderabad or work remotelydeliver results your way What We Expect Strong operational chops - hands-on with people and processes 2+ years experience post MBA in a demanding ops or leadership role is preferred Ability to juggle priorities, manage chaos, and bring structure where others see ambiguity Exceptional communicationclear, concise, and empathetic across all levels Willingness to challenge how its always been done Don’t wait for direction - this is for someone who likes to take initiative Seriously driven. If you’re not aiming for 10x improvements, this isn’t for you Thick skin - this job is intense, and the bar is high. We promise it will be worth it if you’re up for the challenge Ex-entrepreneurs or moms on a sabbatical who meet criteria are welcome to apply. This is not a 9-to-5. It’s a once-in-a-lifetime platform for future entrepreneurs and business leaders. If that’s you, let’s talk. Application: Send us your resume and a short note on what drives you. Include your biggest “figured it out” moment.

As a trusted assistant to the Director your responsibilities will include managing phone calls WhatsApp, and scheduling appointments. Your excellent organizational skills and ability to multitask will ensure seamless support for sales and operation.

Service Delivery Manager Reporting & Analytics Job Description 1. Manage end to end Delivery and Account Management of prestigious and long-standing global customer. 2. Good team Management Skills (Capable of Managing a team size 7 to 8) 3. Experience in managing MIS, /reporting & Analytics for medium to large sized organization. Exposure in any of the data analytics package like Qlik Sense / Tableau / Power BI will be an added advantage. 4. Expert Knowledge in MS office applications especially Excel. 5. Adept in understanding & interpretation of data, data sources and provide desired output as per client need. 6. Flair for Customer Services and independently handle client requirements. 7. Self-starter with good communication and inter personal skills We’re looking for people who - Love to quickly learn, adapt and have passion for growth Work Independently and deploy the industry best practices Work directly with the Promoters of the Organizations Self-motivated and motivate the team to perform the best CTC Detail - Rs. 7LPA – 7.5 LPA + Benefits like leave, gratuity, medical, Term and Personal Accidental insurance Business Location WyzMindz Solutions Private Limited Address - 19/3, 3rd Floor, Srinivasa Industrial Estate Behind RMS International School & PU college, Kanakapura Rd, Konanakunte, Bengaluru, Karnataka 560062 Landmark - Near Yelachenahalli Metro Station, Kanakapura road Google Map - https://goo.gl/maps/mNN9R37hG4UsP4rN8 Website – wyzmindz.com Selection Procedure Step 1 - Screening of Candidate Step 2 - Online Aptitude Assessment Step 3 - Video Call Based Interview Step 4 – Face to face interview on finalization

Were looking for a highly experienced and results-driven NOC Operations Manager to lead our 24x7 Network Operations Center. The ideal candidate will bring strong technical knowledge, customer-focused leadership, and a deep commitment to SLA-driven service delivery. Key Responsibilities: Lead and manage end-to-end NOC operations and a 24x7 multi-shift support team. Ensure seamless monitoring, alert handling, incident resolution, and escalation procedures. Drive operational excellence with proactive fault detection and resolution strategies. Define and track internal/external SLAs and key performance indicators (KPIs). Coordinate with cross-functional teams including Engineering, Field Support, and TAC. Manage escalations and lead the resolution of complex customer-reported issues. Conduct thorough Root Cause Analysis (RCA) and ensure timely closures. Plan and manage shift rosters, staffing requirements, and team performance evaluations. Prepare and present daily/weekly operations reports, SLA summaries, and RCA documents to leadership. Own and continuously improve NOC processes, SOPs, and escalation frameworks. Required Skills & Qualifications: Minimum 10 years of experience in NOC/network operations; 3+ years in a leadership/managerial role. Strong knowledge of network technologies: Routing, Switching, MPLS, SD-WAN, VPNs, Firewalls. Expertise in network monitoring tools: Zabbix, SolarWinds, PRTG, Nagios, LibreNMS, etc. Practical experience in managing incident and service request tickets using tools like ServiceNow, Freshservice, etc. Deep understanding of Desk SLAs (response & resolution timelines) and Link SLAs (uptime, latency, downtime tracking). Ability to handle escalations and deliver prompt customer communications. Strong analytical and troubleshooting skills under pressure. Excellent people management, team building, and leadership skills. Preferred/Good to Have: ITIL Foundation Certification (strongly preferred). Experience working with ISPs, OEMs, or Managed Network Services environments. Involvement in defining or refining NOC SOPs, escalation matrices, and tool/process implementations. Reporting & Continuous Improvement: Prepare and analyze SLA trend reports, RCA documents, and recurring issue logs. Identify service gaps and propose enhancements for process and tool optimization. Ensure clear documentation and handovers during shift transitions. What We Offer: Leadership opportunity in a growing tech-driven organization. Exposure to enterprise-grade networking technologies and infrastructure. Transparent and performance-driven work culture.

About the Role We are looking for a Deputy Manager Strategy & Operations to work directly with the Program Manager and act as a key execution partner across a wide range of business-critical initiatives. This role will effectively mirror the Program Manager’s scope, with the objective of owning and driving day-to-day tasks, project workflows, and operational firefights — enabling the Program Manager to focus on higher-order strategic programs. You’ll be deeply involved in building scalable processes, managing cross-functional stakeholders, and ensuring smooth execution of ongoing projects. Key Responsibilities Drive day-to-day execution across live programs in coordination with internal teams (Tech, Product, CX, Business Ops, and Supply Chain) Track key metrics and ensure timely reporting through dashboards, trackers, and business reviews Identify process gaps, inefficiencies, and areas for automation or improvement; implement solutions in a structured, data-backed manner Prepare internal updates, presentations, and documentation for leadership Act as a primary point of contact for operational escalations, ensuring quick resolution and preventive action planning Support the Program Manager on high-priority initiatives, including new business models, pilots, and special projects Qualifications & Skills 3–7 years of experience in fast-paced roles in Strategy, Operations, Consulting, or Program Management Proven track record of handling execution-heavy roles with multiple stakeholders Strong analytical mindset; proficiency in Excel/Google Sheets required; SQL is an advantage Ability to translate abstract business problems into structured execution plans Excellent communication and presentation skills; comfort with cross-functional coordination High ownership, strong attention to detail, and a proactive approach to problem-solving Prior experience in healthcare, e-commerce, or supply chain-focused environments is preferred but not mandatory

APAC Occupancy Planning and Management Delivery Director & Regional Lead Leadership & Team Management Lead, mentor, and manage teams of Occupancy Planning professionals embedded on major client accounts throughout the assigned region. Act as the primary representative of the OPM business in the assigned region, nurturing client relationships and ensuring satisfaction with service delivery. Coach managers and provide clear directions to help account teams consistently meet client objectives and contractual obligations. Client Engagement & Delivery Excellence Cultivate and maintain strong partnerships with clients, driving consistent , high-quality occupancy planning and management services. Serve as the escalation point for client concerns and deliver prompt, effective solutions. Ensure best-practice adherence and operational consistency across regions. Business Development Proactively identify and pursue business growth opportunities within the market. Present and pitch OPM services to prospective clients, including developing tailored organizational models, defining scopes of work, preparing cost proposals and negotiating contract terms. Contribute to the expansion of OPM services, leveraging digital innovation and new delivery models. Collaboration & Integration Work collaboratively with cross-functional leaders and teams to ensure smooth integration and consistent delivery of OPM services, including partnership with Space Data Management (Auto CAD & CAFM/IWMS systems team), PMO, and Transition teams. Drive process improvements and share innovative ideas across the business and with clients. Develop a strong internal network and partnership with internal business lines with the intent of growing the OPM business. Talent Development Create opportunities for career growth and professional development within the OPM team, offering clear pathways and training programs. Partner with HR and regional teams for effective recruitment, onboarding, performance management and retention of top talent. Compliance & Governance Uphold and ensure compliance with all contractual obligations, service level agreements, and industry standards. Foster a culture that aligns with company values and promotes service excellence. Requirements Minimum 10 years of professional experience leading occupancy planning or corporate real estate teams, with demonstrable success in client service and team management. Strong commercial and financial acumen. Responsibility for P+L management and revenue targets . Proven ability to influence and achieve results through others. Excellent stakeholder management and networking skills. High degree of self-awareness, emotional intelligence, and relationship-building ability. Persuasive communicator with strong presentation skills; able to articulate complex concepts to clients and internal Senior Leadership (COO level) teams clearly. Bachelors degree in Architecture , Design, or a related field; Masters degree or MBA is preferred. Experience leading large, multi-cultural teams, ideally in a global corporate real estate environment. Fluent in English; proficiency in one or more APAC/India languages is a strong plus. Willingness to travel up to 10% and work across multiple time zones, predominantly within APAC and with stakeholders in the US. Key Competencies Strategic Thinking: Sees the big picture, simplifies complexity, and solves problems creatively. Change Management: Adaptable to change, intellectually curious, and driven to innovate. Collaboration: Builds strong relationships and works effectively with others. Execution: Delivers results with accountability and resilience. Client Focus: Prioritizes client success and business outcomes. Inspiring Leadership: Energizes and motivates teams, creating vision and strategy.

Conduct regular inspections of buildings and equipment to evaluate service adequacy and identify repair needs Direct the planning and delivery of all facility-related and administrative support services Oversee inventory, rental, repair, and maintenance of office equipment Implement energy management innovations and sustainability initiatives Ensure overall high standards of operations, maintenance, and cleanliness Coordinate with OEMs for service and maintenance per AMC agreements Supervise, assign work, and maintain discipline among facility staff Lead teams across multiple service areas including F&B, Housekeeping, Horticulture, and Security Conduct monthly reviews with departmental managers Maintain quality standards and ensure compliance with safety protocols Coordinate with client representatives on daily activities and facility improvements Organize formal monthly meetings with clients and vendors Review maintenance issues and improvement recommendations with client coordinators Analyze complaints and recommend effective solutions Prepare daily, weekly, and monthly reports in prescribed formats Develop and manage annual operating budgets Coordinate billing and payment processing for contractors and vendors Monitor contract compliance and control costs Establish and maintain essential records and documentation Implement ISO systems and processes Maintain compliance with security protocols and audit procedures Coordinate with local authorities on behalf of the client Ensure adherence to all safety guidelines by team members and vendors Develop and establish policies aligned with organizational objectives Qualifications Bachelor's degree in Hotel Management or related field Minimum 5+ years experience in hospitality operations management This position offers an excellent opportunity for a seasoned hospitality professional looking to leverage their hotel management expertise in a comprehensive facility management role.

Reporting to Assistant Manager, Bid Support Key stakeholders - Head of Solution & Proposals, Proposal Managers/Directors, Bid Coordinators, Sales Enablement and Operations Leads, Subject-Matter-Experts Direct reports - Not applicable Duties & responsibilities What this job involves Work collaboratively with the Sales Leads and proposal manager to provide support for varied presales solution aspects, including bid-response. Lead the kick-off calls, coordinate with department heads to identify specific stakeholders for individual bids, and act as the main contact-point for process execution. Manage the bid portals and provide regular updates to Bid Managers/Directors on projects in the pipeline. Complete first baseline draft RFP response, pulling baselines from proposal databases & baselines libraries. Would need to edit or re-write the responses to provide the best suited response. Gradually, start developing RFPs end to end, while actively engaging with Sales Lead or Project Managers and/or Account Team. Own the development of tailored CVs/Bios/Case studies working with the business lines and SMEs. Engage with all organizational SMEs to ensure that their inputs are incorporated in a timely manner. Undertake research on customer and opportunity and gather competitive information to feed into bid-evaluation process and responses. Contribute to the development of slides for bid presentations in PowerPoint, in coordination with the proposal manager, bid coordinator, and graphic design specialists. Assist in preparing qualification and client proposal materials by bringing the best of the practice and delivering high quality client development materials. Identify unique questions & responses in completed bids, and update the baselines with new content or coordinate with KM colleagues to have this closed Performance objectives Ability to understand companys service lines, business dynamics, and value proposition, and showcase the same through accurate, comprehensive and well-written draft responses Ability to share ideas, display proactiveness, ownership of individual tasks, contribute to team projects, and ensuring closure in strict timelines Teamwork, timeliness, quick learning, resourcefulness, ability to ideate would be the key traits Should be open to support during peak hours or after-office hours to contribute towards urgent client submissions Key skills Experience in Proposal Management Support from a reputed firm Content writing, content/knowledge management Excellent written, verbal and interpersonal communications skills Proficient with MS Office (Word, PowerPoint and Excel) High attention to detail with consistent high-quality deliverables Able to work on strict turnaround times, and have a problem-solving approach Functional experience of MS Office (Word, PowerPoint and Excel); proficiency in formatting/design will be a plus Good to have: SharePoint Creating lists/libraries/sites Experience in Real Estate industry, especially construction or project management Employee specification Post-Graduate, with excellent academic credentials 8-10 years of relevant experience from a professional services firm, including proposal editing and writing

Reporting to: Employee Services Lead The Assistant Manager- Food and Beverage supports and oversees daily operations of the corporate dining facilities. This role ensures high-quality food service, maintains customer satisfaction, and assists in managing staff and resources efficiently. What this job involves Operations Management: Assist in daily operations of corporate cafeterias, catering services, and food-related events. Ensure compliance with food safety regulations and company policies. Monitor inventory levels and assist with ordering supplies. Maintain cleanliness and organization of dining areas and kitchens. Staff Management: Help supervise and train food service staff. Assist in creating staff schedules and managing workflow. Support performance evaluations and provide feedback to team members. Foster a positive work environment and promote teamwork. Customer Service: Address customer inquiries, feedback, and complaints promptly. Implement strategies to enhance customer satisfaction. Gather and analyze customer feedback to improve services. Menu Planning and Quality Control: Collaborate with the chef to develop diverse, nutritious menus. Ensure consistent food quality and presentation. Implement and monitor portion control and waste reduction measures. Financial Management: Assist in budget preparation and cost control measures. Monitor food and labor costs. Analyze financial reports and suggest improvements. Event Coordination: Help plan and execute corporate events and catering services. Coordinate with other departments for special functions. Health and Safety: Ensure compliance with health, safety, and sanitation standards. Conduct regular safety inspections and implement corrective actions. Sustainability Initiatives: Support implementation of eco-friendly practices in food service operations Promote use of local and sustainable ingredients when possible Required Skills and Experience: Minimum 4-7 years experience in relevant role. Interpersonal skills with a strong client focus Prior experience in customer service or client-facing roles Familiarity with corporate real estate and facilities management principles Experience in fine dining, Event operations, or high-volume service preferred Proven experience managing staff (scheduling, training, performance management) Strong Budget management and financial skills, profit & loss statements, food & labor cost controls Technical comprehension and experience with performance-based service contracts and vendor management Knowledge of health codes, food safety standards regulations Experience conducting or overseeing inspections and compliance checklists Knowledge of occupational safety requirements Demonstrated Initiative Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Excellent written and oral communication skills Degree or diploma in Hospitality Management/ Food & Beverage Services

Experience: Minimum 1 years on paper experience required as Team Lead, International BPO experience required, Sales experience will be add on

Responsible for project execution and daily co-ordination to ensure that customer orders are delivered within the committed timelines. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcome.Responsibilities Proactively monitoring project progress Resolving issues and initiating appropriate corrective action Creating reports and project documentation Analysing databases, doing quantitative and qualitative research Regularly participates in important projects or activities as a full contributing team member. Respond to customer queries in a timely manner. Update Project Management Workflow and Project document repository Coordination with internal & external stakeholder to achieve the timely project delivery.

The role would be responsible for - 1.Ensuring high availability of the platform& infrastructure used FMS/OSS to Orchestrate & manage MCC & WIFI services , supporting cusotmer Day 2. 2. Defining health and best practices across Service Assurance Lifecycle. This involves working with Engineering, Strategic Partners, Strategic internal and external stakeholders to maintain and deliver uninterrupted services for the customers. 3.Build Day-2 Capabilities & support framework by working with NPI for operational readiness (Process, People/Skills and Tools) to provide incubation support to launch, stabilize and scale new services. 4.Drive Automation Journey to achieve proactive monitoring capabilities, auto First level troubleshooting, self help for customers, Anomaly detection via AI/ML, deploying Robotic Process Automation for operational process through key programs. 5. Contribute in developing New flavours of products to serve customers requiring Multi-cloud connectivity solutions. Participate in RFP & SPR discussions to acquire new logos & large deals for the organization. 6. With the objective of evolving an effective Post Sales Service & Support model comprising of comprehensive workstreams and diverse workgroups that are part of Customer Support Engagement - Network Faults and Incident management workgroups for NOC and TAC support, Ensure Service Platform availability; Tier 3 support, TAC function and Focus on continual improvement of the product and processes, along with monitoring capabilities and evolving skills needed for the function.

Job Summary The L2 SD WAN Operations Engineer will be responsible for the day to day operation, maintenance, and troubleshooting of the company s SD WAN infrastructure. This role involves providing technical support, implementing changes, and ensuring the stability, performance, and security of the SD WAN environment. The L2 SD WAN Operations Engineer will collaborate closely with cross functional teams to deliver reliable and efficient network services to the organization. Responsibilities Provide tier 2 technical support for SD WAN related incidents, service requests, and escalations, ensuring timely resolution and adherence to service level agreements SLAs. Perform routine maintenance activities, such as software upgrades, patches, and configuration changes, to maintain the health and stability of the SD WAN infrastructure. Monitor the performance and utilization of SD WAN devices, circuits, and applications, and take proactive measures to optimize performance and mitigate issues. Troubleshoot connectivity issues, packet loss, latency, and other network related problems affecting SD WAN services, utilizing diagnostic tools and methodologies. Collaborate with network architects, engineers, and vendors to design, implement, and validate SD WAN solutions, ensuring alignment with business requirements and best practices. Participate in change management processes, including reviewing proposed changes, conducting impact assessments, and implementing changes in accordance with change management policies. Document operational procedures, configurations, and troubleshooting steps, and contribute to the development of knowledge base articles and training materials for SD WAN support teams. Stay updated on industry trends, emerging technologies, and best practices related to SD WAN, and provide recommendations for continuous improvement and optimization of the SD WAN environment.

To handle counter service of day to day foodcourt operations Daily counter set up and execution of all meal operations Maintain service and hygiene standards as per Sodexo standards Good communication skill

Sodexo Food Solutions India Pvt. Ltd. is looking for Senior Store Executive to join our dynamic team and embark on a rewarding career journey Modification and Projects Involved in new project activitiesInvolved in modification activitiesSupport to Instrumentation team for project activities pre requisite Daily Operations Preventive Maintenance of autoclaves, fermenters, TFF systems, process vessels, blast freezers, CIP vessels, homogenizers, mixers, CIP trolleys, LAFUs, BSC, Cold rooms, Refrigerators etc General Notifications and breakdown notification closures3 General notification planned for closure relate to new requirement Breakdown activities critical (W/o notifications) Related to autoclave door issue, agitator seal related issue, breakdown of equipment Project activities/new initiative/continuous improvement/safety related activities (Buddy system required) Facility maintenance and MMA related activities FMDs manual reading recording and monitoring

Prepare and serve coffee and other beverages according to company recipes and standards. Provide excellent customer service by greeting and assisting customers. Maintain cleanliness and organization of the coffee bar and seating area. Operate coffee machines, grinders, and other equipment safely and efficiently. Manage cash register, process transactions, and handle customer payments. Restock supplies and ingredients as needed. Ensure adherence to health and safety guidelines in food preparation and serving.

Responsibilities: * Manage back office operations with Excel proficiency * Ensure timely processing of transactions * Coordinate semi-voice tasks within analytics industry * Maintain high communication standards at all times Office cab/shuttle Annual bonus Health insurance Provident fund

We are looking for a skilled Technical Support professional with 3-5 years of experience to join our team as an Analyst - L3. The ideal candidate will have a strong background in technical support and excellent problem-solving skills. Roles and Responsibility Provide technical support to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues efficiently. Collaborate with internal teams to resolve customer complaints and concerns. Develop and maintain technical documentation and knowledge base articles. Analyze and report on customer feedback and suggest process improvements. Participate in training and development programs to enhance technical skills. Job Requirements Strong technical skills and knowledge of IT services and consulting. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and troubleshooting skills. Experience with technical support tools and software. Ability to collaborate effectively with cross-functional teams. Mandatory skills include technical support and title analyst.

DESCRIPTION The Assistant Manager is accountable for creating a high performance culture that motivates associates to demonstrate levels of ownership, accountability and Publisher advocacy that enables a remarkable customer experience. As a front line manager of ~100 associates, the Assistant Manager will regularly monitor key metrics for their team and provide coaching, guidance, and mentorship to achieve individual and team goals. The Assistant Manager is also responsible for interviewing, employee development, supporting training initiatives, process improvements, performance management and team engagement. Responsibilities Lead a team of Customer Service Agents Responsible for meeting with the team members regularly and conducting 1:1s for performance and career development purposes. Carry out supervisory responsibilities in accordance with A2C policies and procedures. Duties include but are not limited to: interviewing, training, motivating and coaching employees; fostering effective employee career growth and succession planning; planning, assigning and directing work; rewarding and disciplining employees; and effective conflict resolution. Promote a positive team environment. Demonstrates effective communication and cooperation amongst management and peers to manage team workload and morale. Conducts performance improvement efforts by coaching, using metrics to identify needs, and implementing short and long term action plans to guide progress. Work with staffing agency partners and/or HR teams to recruit top talent. Promotes, plans, performs and implements process improvements. Leads or participates in GEMBA walks. Actively seeks solutions and provides trends & feedback to the Group Manager or Operations Managers to drive technology and operational improvements; interface effectively with internal teams. Serves as a role model by displaying good judgment, positive work ethic, strong interpersonal skills, adherence to policies, and demonstrates a commitment to excellent customer service. Demonstrates appropriate sense of urgency for email response times and phone service levels. Accountable for service level agreements for self and team. Manages and maintains payroll and schedule adherence in payroll system. All other duties and special projects as assigned. Has schedule flexibility, including the ability to work outside normal business hours, including weekends. Basic Qualifications Excels at providing coaching and mentoring to others with a goal of achieving success. People management experience is mandatory. Demonstrates ability to analyze data, using the data to drive decision making. Knowledge of all MS Office tools Fosters a positive team environment and collaboration within the site. Strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment. Preferred Qualifications Bachelor Degree or above 1+ years of management experience with a focus on team development Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders. Easily approachable, cooperative, and a team player, easily gains the trust and support of Associates and peers. Strong prioritization and time management skills, with a high degree of flexibility. Demonstrate appropriate sense of urgency and adaptability in response to changing business needs.