Service Desk Operations Manager

14 - 20 years

35 - 37 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

In Depth understanding of Service Desk operations. Should have managed a span of upto 100+ FTEs Good understanding of ITIL framework and processes. Focus on continuous service improvement, customer experience and Service Delivery Manages the day-to-day operations Problem solving skills and quick thinking to own resolve issues independently Effectively Manages expansion of the engagement Ensures seamless communication and interaction with the all internal external stakeholders.

Contact Person: Maheshwari Balasubramanian

Email: maheshwari@gojobs.biz

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