6275 Operations Management Jobs - Page 24

JD Handle current portfolio of Commercial Vehicles Handling the loans of Commercial (Used/New). Handle the whole process of providing Vehicle loan to customers. Follow up EMI customers & arrears customers for collection. Developing the new market area and gathering market information. Always try to make new market to generate sales. Making good relation with Dealers and also with existing Clients.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

JD Handle current portfolio of Commercial Vehicles Handling the loans of Commercial (Used/New). Handle the whole process of providing Vehicle loan to customers. Follow up EMI customers & arrears customers for collection. Developing the new market area and gathering market information. Always try to make new market to generate sales. Making good relation with Dealers and also with existing Clients.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Backoffice Executive Job description Data based field investigation Coordination with supervisor for ensuring 100% compliance followed during investigation Timely and accurate field investigation Minimum 30 cases including Pre / Post FI need to conduct every month on before deadline Online and Offline Investigation to be done as per supervisor instruction Ready to travel extensively as per company requirement Preparing and submission of Investigation finding to supervisor on timely basis

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Business: Property and Asset Management, Mumbai What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Roles & Responsibilities* 1. Submit your site MBR data to the Operations Manager by the 1st of each month. 2. Submit your site safety cross data to the Operations Manager, Fire & Safety SME, and EHS SME by the 1st of each month. 3. Submit the attendance of service partners' teams with proper approval by the 1st of each month. 4. Follow up with service partners for E-Invoices and approve them on or before the 4th of each month. 5. Submit your site attendance and cost sheet to the client for approval by the 5th of each month. 6. Upload the approved cost sheet on the Overview portal by the 7th of each month, informing the JLL finance and operations teams via email. 7. Submit your site MMR by the 9th of each month. 8. Submit KADence data on the Overview portal by the 10th of each month without fail. 9. Submit CIEL staff attendance to CIEL HR by the 15th of each month. 10. Follow up with CIEL HR for their invoice and approve it on or before the 20th of each month. 11. Follow up with the finance team for JLL invoices and submit them to the client on or before the 22nd of each month. 12. Conduct JLL performance evaluations with the client and vendor partners by the 15th of each month. 13. Maintain an invoice tracker and follow up with the client for outstanding payments, ensuring receipt within 45 days after submitting the JLL invoice. 14. Conduct a MMR review with the client in the presence of the Operations Manager. 15. Conduct Quarterly Business Reviews (QBR) and Annual Business Reviews (ABR) with the client in the presence of the JLL Operations Manager and City Lead. * Staff Management:* 1. Raise requisitions on Workday for any resignations from JLL/CIEL site staff. 2. Ensure that you and your subordinates mark attendance on the Overview portal daily and approve site staff attendance by the 15th of each month to ensure smooth salary processing. 3. Initiate the contract renewal process two months before the site contract expires, including taking approval for the revised salary structure of JLL staff and sending it to the Operations Manager for further processing. 4. Align candidates for the client interview process upon receiving a resignation from any site staff, ensuring a smooth handover and takeover process. *Operational Duties:* 1. Conduct daily site rounds and share observations with the client and JLL operations team, including an action plan. 2. Ensure each Subject Matter Expert (SME) visits your site twice a year and submit audit closures within 15 days of completion. Review the audit report with the client in the presence of the respective SME. 3. Be transparent with your Operations Manager regarding any site information and send daily reports via email/WhatsApp/phone. 4. Timely upload all vendor or AMC contract agreements in the Overview compliance module. 5. Report any site incidents immediately to your Operations Manager and the JLL WhatsApp incident group. Upload the incident report with Root Cause Analysis (RCA) on the CMO portal within 24 hours. 6. Handle resident service requests or complaints politely and diplomatically, taking feedback from residents or clients on every complaint. 7. Maintain a site master tracker and send it to your Operations Manager every month on or before the 10th. 8. Mark your and your subordinates' leaves on the Workday portal and email the client and Operations Manager for approval. 9. Ensure no manipulation of site documentation or information and adhere to ethical standards; violations related to money, POSH, or the use of alcohol, tobacco, or drugs at the site will result in immediate termination. *Communication and Training:* 1. Reply to every email within 24 hours. 2. Conduct subject matter training with the respective site HOD & site staff and upload the training data on the Overview portal. 3. Ensure service partners conduct training for ground staff twice a month, collecting training attendance sheets and evaluations, and uploading the data on the Overview portal. 4. Identify site loopholes and discuss action plans and solutions with clients. 5. Create a vendor pool through PAM activity groups, the JLL vendor database, and personal connections, ensuring submission of three proposals with vendor details to the client. Ensure vendors are registered with JLL or have written feedback from any site lead or Operations Manager. *Technology and Reporting:* 1. Prepare a 52-week Planned Preventive Maintenance (PPM) planner and implement it at your site. 2. Implement JLL technology platforms such as Overview, Evolution, KADence, Compliance Portal, and CMO at your site, completing all tasks before escalation from the JLL RO. 3. Send DMR and fill in PPM data on Evolution as per the schedule. Three escalations related to DMR & Evolution will result in a warning letter from your Operations Manager. *Emergency and Safety Procedures:* 1. Conduct fire mock drills at the site twice a year, ensuring fire tanks are full and fire & safety equipment is in good condition. 2. Form an Emergency Response Team (ERT) and display daily updates of the ERT team at the site. 3. Conduct handover and takeover processes from the developers project team or any previous agency as per the JLL HOTO checklist, informing JLL RO team and the client of any deviations. 4. Implement all JLL manuals, SOPs, and safety plans at your site, and communicate the same with the client. *Community and Client Engagement:* 1. Prepare an event calendar of festivals, ESG, and CSR activities for society engagement. 2. Implement one best practice at your respective sites every month. 3. Provide a revenue generation plan to the client and implement it at the site. 4. Create Minutes of Meeting (MOM) for every meeting and provide updates on a weekly basis. 5. Follow the to-do list or PM tracker which includes clients' concerns. 6. Work closely with your site team and Operations Manager without losing your temper, avoiding harsh and abusive language with colleagues, seniors, and clients. 7. Broadcast information before any event or activity to the client and send a newsletter after the event or activity. has context menu Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Clients: You will be working on Alta Monte, which is a Residential, located at Malad East Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

What this job involves: Laser beam focus on operations At JLL, we put focus on our clients needs, and we want you to do the same as a priority . Youll take charge of all programs that we have for clients properties in the South region of India including Bangalore, Chennai, Hyderabad & Vizag locations . Be it site operations, contract, procurement, financial, or team management, youll ensure our service delivery is at its best. Youll also be our clients eye on all operational matters. Are you open to managing 24x7 operations of our client with the liberty to create your own dream team to deliver as per contractual SLAs In this role, you will promote seamless and competitive operations by collaborating with the top management, and both local and offshore offices. More importantly, youll support various client-specific programs such as technology launches, trainings and user experience initiatives. Being at the heart of operations management, youll also oversee all key performance indicators in the region and make sure that the team is meeting our clients requirements. Among your other mandates include system integrity audits, reports, team management & growth along with presentations and overall account management. Developing a dream team Is people development your passion If so, this job will be a perfect fit for you. In this role, you will lead a team of facilities management expertswhile creating a working environment that promotes collaboration, performance, and personal growth. Youll also play an essential role in boosting our talents career growth and employee retention through trainings and stable succession plans. Do you have a talent for inspiring others In this role you will be at the helm of all things concerning the teams welfare. You will help motivate the team and usher them into victory over difficult business decisions. Likewise, you will serve as an important mediator who will settle rifts and arguments should conflicts arise. Exceeding client expectations Meetingor even exceedingclient expectation is a tall order, and this is what we strive for each and every time. Weve gained a solid and positive reputation over the years as a customer-centric company, and your job is to uphold that level of satisfaction. Youll maintain the consistency of our services by working closely with account leads and site teams to develop tailored and innovative solutions. Additionally, youll take charge of the sites financial operations targets, process compliance and risk management. Sound like you To apply you need to be: A property management pro Do you have at least five years experience in facilities, property management, hospitality or related field in multiple countries across Asia Pacific If so, we would be more than happy to work with you. At JLL, well let you fully demonstrate your expertise in property management, planning and organisational skills, and knack for addressing complex operational issues on a daily basis. An excellent communicator Youll face a wide range of clients and senior-level officers, so superior oral and written communication skills are essential. Youll also have proven track record of managing and resolving conflicts between client and firm requirements. A proactive leader Youll demonstrate a proactive and professional approach to customer service and stakeholder engagement. Your experience in effectively training staff and promoting open and collaborative working relationships are also valued. Are you all out on trying new ideas and working with diverse teams If so, then your can do attitude may just land you this role.

Aster Medcity is looking for Assistant MOD - Operations to join our dynamic team and embark on a rewarding career journey Assist in managing daily operations, ensuring efficiency and high service standards. Coordinate with various departments to ensure smooth workflow and address operational issues. Monitor operational performance, identifying areas for improvement and implementing solutions. Provide support and guidance to staff, ensuring adherence to company policies and procedures. Contribute to the development and implementation of operational strategies to achieve business goals.

Aster Medcity is looking for Assistant MOD - Operations to join our dynamic team and embark on a rewarding career journey Assist in managing daily operations, ensuring efficiency and high service standards. Coordinate with various departments to ensure smooth workflow and address operational issues. Monitor operational performance, identifying areas for improvement and implementing solutions. Provide support and guidance to staff, ensuring adherence to company policies and procedures. Contribute to the development and implementation of operational strategies to achieve business goals.

Aster Medcity is looking for Assistant MOD - Operations to join our dynamic team and embark on a rewarding career journey Assist in managing daily operations, ensuring efficiency and high service standards. Coordinate with various departments to ensure smooth workflow and address operational issues. Monitor operational performance, identifying areas for improvement and implementing solutions. Provide support and guidance to staff, ensuring adherence to company policies and procedures. Contribute to the development and implementation of operational strategies to achieve business goals.

Aster Medcity is looking for Assistant MOD - Operations to join our dynamic team and embark on a rewarding career journey Assist in managing daily operations, ensuring efficiency and high service standards. Coordinate with various departments to ensure smooth workflow and address operational issues. Monitor operational performance, identifying areas for improvement and implementing solutions. Provide support and guidance to staff, ensuring adherence to company policies and procedures. Contribute to the development and implementation of operational strategies to achieve business goals.

Aster Medcity is looking for Assistant MOD - Operations to join our dynamic team and embark on a rewarding career journey Assist in managing daily operations, ensuring efficiency and high service standards. Coordinate with various departments to ensure smooth workflow and address operational issues. Monitor operational performance, identifying areas for improvement and implementing solutions. Provide support and guidance to staff, ensuring adherence to company policies and procedures. Contribute to the development and implementation of operational strategies to achieve business goals.

We are searching for a skilled heavy equipment operator to utilize our industrial gear. The heavy equipment operator's duties include preparing and manipulating heavy equipment to ensure the appropriate movement of materials, and liaising with coworkers to ensure that the projects are completed accurately. You will be required to conduct your duties in a safe, diligent manner at all times. To ensure success as a heavy equipment operator, you should monitor workflow, suggesting alterations to enhance productivity, as needed. A remarkable heavy equipment operator will be attuned to the subtleties of each situation, possessing sound knowledge of when to lead or follow. Heavy Equipment Operator Responsibilities: Maneuvering motorized heavy equipment to ensure the accurate removal and placement of materials. Loading and offloading rocks, debris, and other materials from heavy equipment. Observing stipulated safety codes at all times. Communicating with coworkers to elucidate project specifications, as needed. Reporting injuries and other accidents to the line manager. Advising the line manager of requisite upgrades, repairs, and replacements.

As the Director Operations at DEHN India Pvt. Ltd., you will lead and manage manufacturing and supply chain activities across the APAC region, with a focus on India and China. Your role is crucial in ensuring operational excellence, strategic alignment, and implementation of best practices in the fast-paced electronics field. Reporting to the Business Unit Director APAC/ME and functionally to the Global Chief Operating Officer (COO) in Germany, you will oversee various responsibilities to drive efficiency and continuous improvement. Your responsibilities include: - Leadership and Management: Provide strategic direction to operations teams, fostering a culture of efficiency and continuous improvement. Collaborate with other leaders to ensure alignment for maximum impact. - Manufacturing Oversight: Ensure manufacturing activities meet quality standards, timelines, and cost objectives, including cooperation with EMS partners. - Supply Chain Management: Develop and implement supply chain strategies to optimize sourcing, procurement, logistics, and distribution. - Regional Focus and Global Achievements: Manage operations in India and China, navigate local market complexities, and align with global manufacturing network interests. - Operational Excellence: Drive initiatives to enhance operational efficiency, reduce waste, and improve productivity. - Collaboration: Work closely with Global COO and stakeholders to align regional operations with global strategies. - Compliance: Ensure operations comply with local and international regulations, standards, and best practices. - Reporting and Analysis: Provide reports and insights to Global COO for continuous improvement. - Team Building: Build a strong regional team with interactions and collaboration with headquarters. - Safe Launch Procedures: Implement safe launch procedures in collaboration with local R&D departments. - Travel: Engage in frequent travel within the APAC region, particularly to China and the Regional Center in Singapore. Your requirements: - Education: Bachelor's degree in Engineering, Operations Management, or related field; Master's degree preferred. - Experience: Minimum 10 years in operations management, with significant APAC experience in the electronics industry. - Cultural Awareness: Understanding of local habits and practices in India and China. - Leadership and Collaboration: Experienced with inspiring leadership style, teamwork, and communication. - Lean Experience: Implementing lean manufacturing principles for efficiency. - Languages: Proficiency in English; Mandarin and Hindi knowledge is an advantage. Key Competencies: - Strategic Vision: Develop and implement long-term strategies aligned with global objectives. - Operational Expertise: Knowledge of manufacturing processes, supply chain management, and operational efficiency. - Leadership: Ability to lead, motivate, and develop high-performing teams. - Communication: Strong verbal and written skills to convey complex ideas. - Cultural Sensitivity: Respect and understanding of cultural nuances in the APAC region. DEHN India Pvt. Ltd. offers a dynamic, international work environment with motivated teams exploring new technologies. You will experience a culture of open communication, collaboration, flexible work hours, and comprehensive onboarding. Join us in a corporate culture guided by passion and strong values, adding value with dedication and enthusiasm. Best Regards, Natalie Ascher Head of HR Business Functions +49 9181 9062119,

As the Vice President Finance Transformation, you will play a crucial role in turning our vision into reality by executing specific initiatives as part of the broader Transformation program, with a primary focus on the strategic sub-ledger and allied initiatives. You will be aligned to a specific Finance Transaction Cycle, where you will be actively involved in transformation activities such as planning, execution, process assessment and mapping, communications, analysis, and designing and executing future state operating model/process. To excel in this role, you must possess a proven ability to work under pressure and prioritize effectively to meet tight deadlines. You should have demonstrated experience in running operations functions and leading large transformation programs within Risk, Finance, or Treasury domains. An excellent understanding of front to back system architecture and end-to-end processes and controls within Product Control / Barclays is essential. You should be adept at adapting to an evolving operating model and actively contributing to its development. Being a strong team player while also having the ability to work independently when necessary is crucial for success in this role. Additionally, you should have the ability to steer solutions, build processes based on a strong understanding of the existing infrastructure, and be skilled in using data analysis and presentation software tools. Your experience should include a good understanding of Product Control / Financial Control or Finance-related processes, as well as exposure to project management disciplines and techniques throughout the full project lifecycle. Some of the additional skills that would be advantageous for this role include academic and professional qualifications such as CA / CFA / Master in Finance/ Financial Engineering, experience in product control line management roles in financial institutions, consulting, or technology companies, and proven ability to network and build rapport with key stakeholders quickly. Your key responsibilities will involve developing business capabilities for Finance through various stages of functional design, data analysis, end-to-end process and controls, delivery, and functional testing. You will be expected to contribute to setting strategy, driving requirements, and making recommendations for change, as well as managing resources, budgets, and policies. If the role includes leadership responsibilities, you are expected to demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver consistently excellent results. Overall, you will be an integral part of the transformation journey, working closely with key stakeholders to manage risks, strengthen controls, contribute to achieving business goals, and create innovative solutions based on thorough analysis and research. Your ability to collaborate effectively with internal and external stakeholders, while upholding the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, and embodying the Barclays Mindset of Empower, Challenge, and Drive, will be essential for success in this role.,

You will be joining as an Assistant Manager for Back Office Operations within the HVAC Line of Business. Located in Mohali, you will be required to work 100% on-site during the US Shift from 4:30pm to 6:30am IST, with all Saturdays working during Summers. Your main responsibility will be to drive operational efficiency and enhance customer experience for the HVAC business. Leading the back office operations, you will oversee various customer-facing and internal processes to ensure the smooth day-to-day functioning of the division. Your support will be crucial for technicians in the field, the customer service team, and internal performance and training functions. The role does not involve call center management but is operations-focused, requiring strong leadership, cross-functional coordination, and project ownership skills. Experience in BPO or inbound sales/call center background is not sought after. Key Responsibilities: 1. Customer Operations Management: - Supervise inbound customer requests for timely query resolutions. - Manage escalations and monitor ticket resolution metrics. - Audit quality of inbound calls and work towards improving customer experience KPIs. 2. Field Technician Coordination: - Maintain communication with HVAC technicians in real-time. - Track service schedules, delays, escalations, and updates. - Verify technician reporting, appointments, and service completion logs. 3. Procurement and Inventory Monitoring: - Coordinate with vendors for purchasing HVAC equipment, parts, and tools. - Track delivery timelines, backorders, and vendor performance. - Maintain purchase logs and adhere to procurement SOPs. 4. Loyalty Program and Service Protocol Management: - Ensure adherence to internal service protocols. - Administer customer loyalty program benefits and rewards. - Document recurring customer servicing activities. 5. Performance & Incentive Tracking: - Monitor and process internal bonuses for agents and back office personnel. - Maintain detailed records and ensure timely disbursals. 6. Training and Quality Control: - Lead daily team alignment meetings. - Conduct call quality audits and monitor training protocols. - Identify process gaps and recommend improvements. We are looking for a dynamic, process-oriented professional with strong project management and people handling skills. The ideal candidate should excel in a structured environment, adapt quickly to operational needs, and be comfortable with data-driven decision-making and handling escalations. Preferred Qualifications: - At least 4 years of relevant experience in back office operations, customer success, or service-based operations. - Background in HVAC, field service, logistics, healthcare, or repair & maintenance industries. - Proficiency in Microsoft Excel, ticketing systems, and CRM tools. - Experience in operational reporting, SOP management, and performance tracking. Exclusions: - Candidates from pure call center/BPO backgrounds. - No tele-sales, BPO manager, or customer care role experience required. If you are ready to make a real operational impact and ensure the smooth running of our field operations, apply now. This is a full-time, permanent position with benefits including leave encashment and paid sick time. Note: This job requires in-person work at the Mohali, Punjab location during the Night Shift. The expected start date is 21/07/2025.,

The position requires a high level of compliance with procedures and standards, ensuring 100% reliance on them. This includes adhering to OMS/Control of Work protocols and monitoring/troubleshooting the system to achieve daily production targets. You will be responsible for managing start-up, shutdown, handling upsets, and emergencies in the subsea system, as well as minimizing downtime through effective troubleshooting. Additionally, preparing permits and certificates, recording/logging operational data, and effectively communicating operational issues to relevant stakeholders are crucial aspects of the role. Furthermore, you will be tasked with coordinating with team members and updating operational documentation such as SOPs, checklists, and operations logbooks. It is essential to maintain procedures for equipment isolation, flushing, and nitrogen purging for maintenance activities. Daily updating of the Interlock bypass document, executing HOTO through OMPRO, monitoring alarms, participating in mock drills, updating process overrides and MOS status, and monitoring chemical consumption are also key responsibilities. The ideal candidate should possess knowledge of DCS operation, oil & gas processes, and subsea operations, along with familiarity with Control of Work and PTW systems. Strong communication skills are required to interact effectively with various teams and handle emergencies during operations. Experience in HOTO, operations management through OMPRO, team building, and communication is beneficial. Qualifications for this role include a BE/B.Tech in Chemical Engineering or Petroleum Engineering, along with a minimum of 5 years of experience in Oil & Gas Processes, Subsea control systems, or onshore operations. If you are interested in this opportunity, please reach out to enpcareers.hr@ril.com.,

You will be working as a Sales Operations Manager at WowMoto, located in Ranchi. Your role will involve overseeing daily sales operations, managing customer satisfaction, and ensuring effective communication within the team. Additionally, you will be responsible for analyzing sales data, devising strategies to enhance sales performance, and upholding high standards of customer service. To excel in this role, you should possess strong operations management and analytical skills, demonstrate proficiency in customer satisfaction and customer service, exhibit excellent communication abilities, showcase robust leadership and team management capabilities, and have a proven track record in sales operations or a related field. A Bachelor's degree in Business Administration, Marketing, or a related field is required. It is mandatory to work on-site in Ranchi for this full-time position at WowMoto.,

Job Overview : - SAP Process Leads with ~ 15+ years SAP & 4-5 years Industry experience having an expert level knowledge of a Primary process area & integrations with other process streams - A good understanding of at least one industry domain & complete value chain; having executed multiple SAP engagements with customers in the industry. - Lead SAP adoption initiatives in the context of Digital Transformation in the customers journey for your specific track & clearly demonstrating the business value - Lead large strategic SAP transformation deals with global scope, take end to end responsibility of SAP solutioning for respective track working with SMEs across multiple geographies. - Drive the solution strategy by working with account team/sales/partners and shape the deals in tune with the competitive scenario, client priorities, technology suitability/viability - Defend developed solutions and offerings internally at the BU/MU/SBU level - Plan, lead, present solution in client meetings/orals/workshops - Interacting with customers, understanding the requirements, proposing solutions / methodology etc. - Drive innovation/transformation agenda in large existing accounts, provide delivery and solution assurance - Support and guide solutions and offering in the Capability (COE) - Provide expert support to various projects and delivery engagements - Drive performance evaluation, feedback and correction process in collaboration with delivery managers - Guide, develop, mentor a team of architects/SMEs and continuously drive solutioning capability enhancement/improvement/industrialization/reusability/automation Primary Skills : - 15-20 years + of SAP Solution and Delivery experience with Functional background in Finance. - Excellent knowledge of S/4HANA Finance (GL, AP, AR), Controlling, Universal Journal, Material Ledger, Profitability Analysis, Transfer Pricing, Intercompany Scenarios, Period End Closing, Operational Reporting. - Experience in Central Finance, Treasury, Group Reporting will be preferred - Global implementation experience (Template Design/build, Global roll out) - Knowledge and experience of working in agile ways of working for Design and Build - Expert understanding of overall process of Greenfield/Brownfield (System Conversion)/ Architecture, Configuration, management and day to day operation of SAP S/4HANA environment. - Experience in integrating SAP ERP solutions with other SAP & Non-SAP solutions in respective process area - Industry knowledge/sector knowhow in manufacturing/Auto/Retail/CPG/Lifesciences/Oil & Gas is plus Secondary Skills : - Understands how business works, can articulate in business language and can translate solution/technology propositions into business value - Very good understanding of the competitive landscape in SAP/enterprise space, partner ecosystem in tune with continuously evolving market dynamics - SAP S/4HANA Certification(s), in core areas preferred - Experienced in a multi-cultural, multi-location distributed global delivery setup. - Excellent communication skill in verbal and written English. - Very good capabilities and experience in people management and stakeholder management. - Experience in representing the practice/organization in industry events/forums

KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to theannual/monthly targets established for the area and branches under his/her responsibility toprovide guidance and solutions to his/her team as required Supports Loan Officers- in his/her area in their duties of client visits, risk assessment andrecovery strategies Efficient staffing by timely recruitment & training Supports Relationship Officers- in his/her area in their duties of client visits, risk assessment andrecovery strategies Should be ready to travel extensively across the cluster of control for business requirementsCustomer (Both Internal & External) Ensure that customers are aware of the Product and services properly Ensure that customers are explained about the Terms & Conditions of Product Focus on lower TAT as per laid down standards Internal Process Monitor health of portfolio Ensure compliance with lending guidelines, quality framework and audit requirements; ensurespeedy resolution of any audit observations and take necessary steps to prevent recurrence auditand other regulations Ensure, supervise the correct implementation of the credit procedures including all therespective toolsInnovation & Learning Ensure goal-setting, mid-year review and annual appraisal process within specified timelines forself and reportees Evaluate the staff competences in terms of promotion, business assessment and credit riskassessment capacity and propose solutions for improvement Expected to be updated with all new improvement & innovations happening in the market andcompetitors Should be updated with the latest trends in civic and local laws of the territory operations Location - Agra,Aligarh,Bareilly,Fatehabad,Kurukshetra,Mathura,Meerut,Muzaffarnagar,Palin,Rampur