Operation manager(Merchandising)

Job Summary

We are seeking a dynamic and experienced Head of Operations with strong merchandising experience to lead and manage all manufacturing functions at our garment production facility. The ideal candidate must have a deep understanding of the merchandising process from order to dispatch, along with proven expertise in production planning, process optimization, and team leadership. This role is crucial in ensuring timely delivery of high-quality products while driving operational efficiency and cost control.

Key Responsibilities1. Merchandising Coordination (Primary Focus)

• Manage and coordinate the complete merchandising process from order confirmation to delivery.
• Liaise with buyers, vendors, and internal teams to ensure timelines, quality standards, and specifications are met.
• Monitor sampling, approvals, production follow-up, and on-time dispatches.
• Troubleshoot issues and ensure smooth execution of all merchandising-related activities.

2. Production Management

• Oversee daily operations across departments: Cutting, Sewing, Printing, QC, Dispatch, etc.
• Ensure timely completion of production schedules with high efficiency and accuracy.
• Drive process improvements and production flow planning.

3. Quality & Compliance

• Coordinate with QC/QA teams to ensure product quality is maintained as per buyer expectations.
• Ensure compliance with customer requirements, factory standards, and audit readiness.
• Address and resolve quality-related issues through corrective measures.

4. Team & Resource Management

• Lead department heads and production teams with a collaborative and result-oriented approach.
• Monitor team performance and arrange skill enhancement programs as needed.
• Manage supplier and vendor relationships for timely procurement and machine upkeep.

5. Cost Control & Operational Efficiency

• Implement cost-reduction strategies and manage department-wise budgeting.
• Track KPIs and ensure departmental accountability.
• Use reporting tools to analyze performance and support operational decisions.

6. Reporting & Strategic Input

• Provide regular performance updates to senior management.
• Support strategic planning for production expansion, resource management, and system improvements.
• Align operational functions with company objectives and growth plans.

Qualifications & Skills

• Bachelor’s degree in Textile Technology
• 8–10 years of experience in garment manufacturing, with minimum 3 years in a leadership role.
• Strong merchandising background is mandatory.
• In-depth understanding of the entire garment production process.
• Excellent leadership, coordination, and communication skills.
• Proficiency in ERP tools, Excel, and performance reporting.

Job Types: Full-time, Permanent

Pay: Up to ₹100,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Weekend availability

Ability to commute/relocate:

• Kazhakoottam, Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Garment construction: 8 years (Required)

Work Location: In person