Office Assistant

Job Summary:We are seeking a proactive and detail-oriented Office Assistant to support our team with documentation processes and client communication. The ideal candidate will be responsible for handling day-to-day administrative documentation tasks, ensuring accuracy and timeliness in records management, and maintaining a positive, professional rapport with clients and stakeholders. Key Responsibilities:1. Documentation & Record Keeping:Prepare, review, and manage physical and digital documentation related to operations, shipping, logistics, and compliance. Maintain organized filing systems (both soft and hard copies) for internal and external documentation. Track, update, and archive all contracts, invoices, receipts, and official correspondence. Assist with documentation for regulatory bodies, port authorities, customs, etc., when applicable. Ensure confidentiality and secure handling of sensitive business documents. 2. Client Coordination:Serve as the first point of contact for client queries and maintain regular communication. Assist in preparing proposals, quotations, follow-up emails, and client presentations. Schedule meetings, calls, and follow-ups with clients and maintain a log of communication. Build and maintain long-term relationships with clients by ensuring prompt and professional support. 3. Administrative Support:Assist the management and operations team with daily administrative tasks. Handle incoming calls, emails, and routine correspondence. Coordinate internally with various departments to ensure timely sharing of documents and reports. Skills & Qualifications:Graduate in Commerce, Business Administration, or relevant field. Proficiency in MS Office (Excel, Word, Outlook, PowerPoint). Strong written and verbal communication skills. Good interpersonal skills and a customer-centric attitude. Ability to manage time effectively and prioritize tasks. Basic understanding of shipping/maritime/logistics industry is a plus. What We Offer:A collaborative and professional work environment. Opportunity to grow within a dynamic and evolving organization. Exposure to national and international client dealings.