1181 Negotiation Skills Jobs - Page 7

As a General Insurance Sales Executive, you will be responsible for promoting and selling various general insurance products such as motor, health, travel, and property insurance. Your role will involve direct interaction with customers, lead generation, relationship management, and achieving sales targets. Your key responsibilities will include identifying and pursuing new sales opportunities, generating leads through various channels, understanding client needs to provide suitable insurance solutions, explaining product features and terms to customers, preparing and submitting insurance proposals, quotations, and policy documentation, achieving individual and team sales targets, building and maintaining long-term client relationships, coordinating with underwriters and operations teams, staying updated on product knowledge and market trends, and maintaining accurate records of sales activities. To excel in this role, you should have a Bachelor's degree in any discipline, with a preference for Business, Commerce, or Marketing. Prior experience in insurance sales or financial services is preferred but not mandatory. Strong communication, negotiation, and interpersonal skills are essential, along with a sales-driven attitude and the ability to work under pressure. Basic computer proficiency, knowledge of IRDAI regulations and insurance processes, and willingness to travel locally for client meetings are also required. Preferred skills include an understanding of general insurance products and the industry landscape, the ability to manage multiple client accounts proactively, fluency in local language and English, self-motivation, a positive attitude, and a customer-first approach. In return, we offer a competitive fixed salary with an attractive incentive structure, professional training and support for licensing & certifications if required, opportunities for career advancement, health and insurance benefits based on company policy, a supportive team culture, and recognition programs. This is a full-time position with cell phone reimbursement. The ideal candidate should have at least 5 years of experience as a General Insurance Sales Executive or in the general insurance industry. The work location is in person.,

You will be working as a Business Development Manager in Power Trading & IEX at Tejovathi Consulting, located in Mumbai. Your role will involve monitoring market trends, identifying business opportunities, developing client relationships, and executing trading strategies. Your responsibilities will include market analysis, client engagement, price negotiations, contract management, and ensuring compliance with industry regulations. To excel in this role, you should have a strong understanding of Power Trading and familiarity with IEX operations. Experience in market analysis, identifying business opportunities, client relationship management, negotiation skills, and contract management are essential. Knowledge of industry regulations and compliance standards is required. Exceptional communication and interpersonal skills are necessary to succeed in this position. This is a full-time on-site position that requires a Bachelor's degree in Business, Finance, or a related field. Experience in the energy sector would be advantageous. Join us at Tejovathi Consulting to be a part of a team that engineers futures for organizations and individuals, guiding them towards success with data-driven frameworks and human-centric design.,

Job Description: You will be joining Astonea as a full-time Salesperson in a hybrid role. Your responsibilities will include conducting sales activities, prospecting new clients, negotiating deals, and nurturing customer relationships. While some work from home is permissible, the primary work location will be in Bhagalpur. To excel in this role, you should possess strong sales and negotiation skills, adept customer relationship management abilities, effective communication, and interpersonal skills. Being goal-oriented and self-motivated are essential qualities for success in this position. Prior experience in the sales industry would be advantageous. A Bachelor's degree in Business Administration or a related field is preferred.,

100% indoor activity Inbound & outbound interactions Resolve customer queries Promotion of innovative industrial water treatment products (B2B) Maintain Sales records Government Inside Sales (B2B) Sales Administration Required Candidate profile Good verbal and written communication skills (Hindi & English) Good interpersonal skills & positive attitude Sales driven Computer savvy Independent correspondence Articulate dynamic & goal oriented Perks and benefits PF Gratuities Incentives Rewards LTA Bonus Medical

Job Title: Store Promoter TCL Location: All over Kerala Job Description: We are looking for enthusiastic Store Promoters to represent TCL at retail outlets. You will engage with customers, explain TCL products (TVs, ACs, home appliances), and help them choose the right products. You will be responsible for achieving sales targets, maintaining attractive displays, and ensuring a great in-store experience. Requirements: Minimum 12th pass; graduates preferred. 6 months to 1 year of experience in retail or promoter roles (electronics preferred). Good communication and selling skills. Energetic, customer-focused, and target-driven. Flexible to work on weekends and holidays. What We Offer: Attractive salary, performance-based incentives, and opportunities to grow with a leading global brand.

Job Title: IT Recruiter Employment Type: Full Time, Permanent Work Mode: In-Office Location: Madhapur, Hyderabad, Telangana Experience Required: 2 to 3 Years Salary Range: 1.75 LPA to 2.5 LPA (Fixed) Industry: IT Services & Consulting Department: Recruitment & Talent Acquisition Role Category: IT Recruitment Candidate Industry Preference: Recruitment / Staffing Education Required: UG: B.B.A/B.M.S Management, B.Com Any Specialization, B.Sc – Any Specialization PG: MBA/PGDM – HR/Industrial Relations Job Description We are looking for a proactive and enthusiastic IT Recruiter with strong experience in Telecalling, Naukri Portal usage , and Resume Writing . The role requires end-to-end recruitment activities, especially sourcing and engaging IT talent for various roles. Key Responsibilities: Make outbound calls to candidates for screening and follow-ups. Source profiles through Naukri.com and other job portals. Draft compelling resumes and ensure accuracy of candidate profiles. Shortlist candidates based on job descriptions and technical fit. Maintain daily call logs and pipeline updates. Coordinate interview schedules and follow up with candidates for feedback. Maintain and update records on ATS or Excel. Mandatory Skills: Telecalling / Candidate Communication Naukri Portal Experience Resume Writing / Formatting Additional Preferred Skills: Boolean Search Techniques Knowledge of IT job roles & technologies Basic understanding of recruitment metrics Candidate engagement and pipeline management Time management and multitasking ability Why Join Us? Opportunity to work with a high-performing recruitment team Fixed salary, no sales targets Exposure to IT industry hiring and recruitment tools Friendly work environment in a prime Hyderabad location * Perks and Benefits Joining bonus is available . For any queries, please feel free to contact us at the following email address E mail id :: info@heyroot.com

Description We are seeking a Key Accounts Manager to join our team in India. The ideal candidate will be responsible for managing relationships with key clients, ensuring their needs are met, and identifying opportunities for growth within these accounts. This role requires a strategic thinker with strong communication skills and the ability to analyze account performance. Responsibilities Manage and develop relationships with key accounts to ensure client satisfaction and retention. Identify growth opportunities within existing accounts and develop strategies to capitalize on them. Collaborate with cross-functional teams to ensure the timely delivery of products and services to clients. Analyze account performance metrics and provide insights to improve service delivery. Prepare and present regular reports on account status and performance to senior management. Skills and Qualifications Bachelor's degree in Business Administration, Marketing, or a related field. 2-5 years of experience in account management or sales, preferably in a B2B environment. Strong analytical skills to assess account performance and identify opportunities for growth. Excellent communication and interpersonal skills to build and maintain client relationships. Proficiency in CRM software and Microsoft Office Suite (Excel, PowerPoint, Word). Ability to work independently and as part of a team, managing multiple priorities effectively.

Play an active role to support the business development function to ensure the growth of the start-up Deal with Doctors and Hospital management to help them to create campaigns and identify attractive programs for fundraising Set up partnerships for online and offline events Participate in efforts to increase the number of campaign creators Organize and attend meetings with doctors or concern person from the Hospitals to provide guidance and relevant details to create the campaign and to make the campaign successful for the patients. Handle external and internal communications and facilitate legal and licensing agreements with partners as needed Required Skills : Excellent interpersonal and presentation skills Good communication skills, both oral and written Ability to multitask Must have excellent time management skills Must have the ability to work independently as well as in partnership with the team Perquisites & Benefits : A competitive salary and performance bonus per month Opportunity to be part of a diverse working environment, valuable fintech / health-tech experience

Play an active role to support the business development function to ensure the growth of the start-up Deal with Doctors and Hospital management to help them to create campaigns and identify attractive programs for fundraising Set up partnerships for online and offline events Participate in efforts to increase the number of campaign creators Organize and attend meetings with doctors or concern person from the Hospitals to provide guidance and relevant details to create the campaign and to make the campaign successful for the patients. Handle external and internal communications and facilitate legal and licensing agreements with partners as needed Required Skills : Excellent interpersonal and presentation skills Good communication skills, both oral and written Ability to multitask Must have excellent time management skills Must have the ability to work independently as well as in partnership with the team Perquisites & Benefits : A competitive salary and performance bonus per month Opportunity to be part of a diverse working environment, valuable fintech / health-tech experience

Play an active role to support the business development function to ensure the growth of the start-up Deal with Doctors and Hospital management to help them to create campaigns and identify attractive programs for fundraising Set up partnerships for online and offline events Participate in efforts to increase the number of campaign creators Organize and attend meetings with doctors or concern person from the Hospitals to provide guidance and relevant details to create the campaign and to make the campaign successful for the patients. Handle external and internal communications and facilitate legal and licensing agreements with partners as needed Required Skills : Excellent interpersonal and presentation skills Good communication skills, both oral and written Ability to multitask Must have excellent time management skills Must have the ability to work independently as well as in partnership with the team Perquisites & Benefits : A competitive salary and performance bonus per month Opportunity to be part of a diverse working environment, valuable fintech / health-tech experience

Play an active role to support the business development function to ensure the growth of the start-up Deal with Doctors and Hospital management to help them to create campaigns and identify attractive programs for fundraising Set up partnerships for online and offline events Participate in efforts to increase the number of campaign creators Organize and attend meetings with doctors or concern person from the Hospitals to provide guidance and relevant details to create the campaign and to make the campaign successful for the patients. Handle external and internal communications and facilitate legal and licensing agreements with partners as needed Required Skills : Excellent interpersonal and presentation skills Good communication skills, both oral and written Ability to multitask Must have excellent time management skills Must have the ability to work independently as well as in partnership with the team Perquisites & Benefits : A competitive salary and performance bonus per month Opportunity to be part of a diverse working environment, valuable fintech / health-tech experience

Play an active role to support the business development function to ensure the growth of the start-up Deal with Doctors and Hospital management to help them to create campaigns and identify attractive programs for fundraising Set up partnerships for online and offline events Participate in efforts to increase the number of campaign creators Organize and attend meetings with doctors or concern person from the Hospitals to provide guidance and relevant details to create the campaign and to make the campaign successful for the patients. Handle external and internal communications and facilitate legal and licensing agreements with partners as needed Required Skills : Excellent interpersonal and presentation skills Good communication skills, both oral and written Ability to multitask Must have excellent time management skills Must have the ability to work independently as well as in partnership with the team Perquisites & Benefits : A competitive salary and performance bonus per month Opportunity to be part of a diverse working environment, valuable fintech / health-tech experience

We're looking for someone who can manage & market these initiatives and ensure that they're reaching all the brands/companies that we're trying to deepen our relationships with via community driven initiatives & enablement. This role will increase visibility of our community & enablement platforms, ensure it is targeted towards the right accounts & personas, drive discovery of our content, courses & programs & enable customers increasing product adoption, upsells, and revenue in the process. You will be working with our Director - Community who oversees these initiatives. Responsibilities : Boosting discovery of #GROWTH Academy course modules via various marketing channels/campaigns/assets as well as internal process improvements Building lifecycle journeys for hashgrowth.org & Academy users that help them get the required enablement in a way that is suited to their context, and nudges them along to go deeper into the course repository eventually resulting in completion of certifications Improving and maintaining the course content repository to make sure it's always relevant to users and delivers an educational experience that makes it worth their time Develop, maintain, and continuously refine training modules and learning paths covering all features of the MoEngage platform, with a focus on driving feature adoption and expanded usage, directly contributing to upsells and revenue retention. Develop and optimize user journeys within the various touchpoints (Academy, websites, help pages, product dashboard etc) to facilitate course discovery, engagement, and completion, including personalized lifecycle nudges, maximizing course consumption. Execute marketing campaigns across email, social media, and other channels to drive course enrollment and promote our certifications as valuable career assets Drive discovery from relevant accounts of hashgrowth.org content and programs.Develop and execute a content strategy that creates greater interest in our educational offerings and funnels users into the Academy, aiding discoverability of the course modules. Design and implement strategies to cross-pollinate initiatives like CELP, CLM courses, and hashgrowth.org to funnel traffic and interest towards MoEngage platform training courses. Collaborate with product, customer success, and other relevant teams as well as users to ensure training materials are accurate, up-to-date, and aligned with our adoption objectives. Gather user feedback and analyze training effectiveness, including course completion rates, feature adoption metrics etc to continuously improve courses. Constantly measure the business impact of the initiatives in terms of influence on acceleration metrics pertaining to the accounts that consume the experiences Operationalize the various processes involved in execution of these initiatives, co-ordinating with multiple internal teams/stakeholders as well as external vendors etc Utilize best practices in instructional design and pedagogy to enhance the learning experience, including improving content flow, engagement, and value. Develop interactive assessments and exercises for our audience to apply their skills Qualifications : Bachelor's degree 2+ years of experience as a marketing generalist with a proven track record of driving relevant interest and adoption of content/digital properties Experience in SaaS & Martech is a plus Experience in customer lifecycle management (CLM) and building customer journeys & workflows would be a huge advantage. Entrepreneurial, and thrive on ambiguity, seeing it as an opportunity to build clarity through execution - constantly testing out hypothesis and validating assumptions Organized, with high accountability & ownership Excellent communication & content skills. Passionate about crafting high quality content and learning experiences that add genuine value and bring in users. Ability to work with cross-functional teams as well as agencies/vendors etc to get things done Good planning, interpersonal, negotiation, and communication (verbal and written) skills Ability to multi-task with multiple deadlines and/or milestone requirements Strong attention to detail, commitment to quality, viz. proofreading, editing, and consistency Willingness to embrace change and adapt to new strategies on the fly Continually pick up new skills and technology to enhance workflow Energetic and able to work in a highly dynamic environment

Area Sales Manager include strong communication, team leadership, customer relationship management, sales forecasting, market analysis, negotiation skills, CRM proficiency, strategic planning, and a results-oriented mindset to drive sales growth.

Role & responsibilities Meet potential POSP agents in respective geographical assignments. Service the Existing POS to drive sales growth Handle Customer Inquiries with a speedy and satisfactory resolution coordinate with Girnar Insurance HO Team for the smooth execution of the sales process Create offline training and servicing process for the POSP. Should know local agent network. Achieve Monthly Sales Target Numbers. Should be a Highly Motivated Individual and should be able to drive Chanel with ownership. Travelling can be frequent. Candidate should be from Insurance Background having hands-on experience in agency vertical in a General Insurance Company or an Insurance Brokerage Firm. Managing relationships with customers. Identifying and communicating customer needs. Ensuring customer satisfaction. Developing and implementing marketing strategies to grow the customer base. Preferred candidate profile Graduation degree in any stream and have strong communication skills. Some awareness of Motor & General Insurance and have the zeal to be a Pro in Sales. Experience from 1 year to 3 years. Looking for fast growth in a challenging environment and willing to work hard. Proficiency and fluency in English, and any other local language preferable

Role & responsibilities Meet potential POSP agents in respective geographical assignments. Service the Existing POS to drive sales growth Handle Customer Inquiries with a speedy and satisfactory resolution coordinate with Girnar Insurance HO Team for the smooth execution of the sales process Create offline training and servicing process for the POSP. Should know local agent network. Achieve Monthly Sales Target Numbers. Should be a Highly Motivated Individual and should be able to drive Chanel with ownership. Travelling can be frequent. Candidate should be from Insurance Background having hands-on experience in agency vertical in a General Insurance Company or an Insurance Brokerage Firm. Managing relationships with customers. Identifying and communicating customer needs. Ensuring customer satisfaction. Developing and implementing marketing strategies to grow the customer base. Preferred candidate profile Graduation degree in any stream and have strong communication skills. Some awareness of Motor & General Insurance and have the zeal to be a Pro in Sales. Experience from 1 year to 3 years. Looking for fast growth in a challenging environment and willing to work hard. Proficiency and fluency in English, and any other local language preferable

We are seeking a proactive and results-driven Relationship Manager to join our team in India. The ideal candidate will be responsible for managing client relationships, identifying new business opportunities, and ensuring overall client satisfaction. Responsibilities Build and maintain strong relationships with clients to ensure their needs are met Identify potential clients and develop strategies to acquire new business Act as the primary point of contact for clients, addressing inquiries and concerns promptly Prepare and deliver presentations to clients, showcasing products and services Collaborate with internal teams to enhance client experience and satisfaction Monitor market trends and competitor activities to identify opportunities for growth Prepare regular reports on client interactions and feedback for management review Skills and Qualifications 1-6 years of experience in client relationship management or a related field Strong communication and interpersonal skills Ability to build rapport and establish trust with clients Proficiency in CRM software and Microsoft Office Suite Strong analytical and problem-solving abilities Excellent organizational skills and attention to detail Ability to work independently and as part of a team Understanding of the financial services industry and market dynamics

Key Responsibilities: Market Research & Analysis: Conduct market research to identify potential clients, market trends, and competitive landscape in the process equipment manufacturing industry. Analyze customer requirements and align them with company product offerings. Product Promotion & Marketing Strategy: Develop and implement marketing plans for promoting Pressure Vessels, Heat Exchangers, and Reactors to target industries (e.g., chemical, petrochemical, pharmaceuticals, etc.). Collaborate with the technical team to create marketing materials like brochures, case studies, product catalogs, and presentations. Plan and execute digital marketing campaigns, including SEO, email marketing, and social media outreach. Customer Relationship Management: Build and maintain relationships with existing and potential clients. Conduct technical discussions, provide product demonstrations, and address customer inquiries. Coordinate with the engineering team to provide tailored technical solutions to client-specific needs. Sales Support: Support the sales team by providing technical expertise and participating in sales meetings and negotiations. Prepare and present technical proposals and quotations to customers. Assist in generating leads through exhibitions, webinars, and client meetings. Project Coordination: Collaborate with the project management team to ensure timely delivery of products based on customer specifications. Provide after-sales support to ensure customer satisfaction and handle technical queries. Reporting & Documentation: Maintain records of customer interactions, feedback, and sales data for market analysis.

We are seeking a dedicated Relationship Manager to join our team in India. The ideal candidate will be responsible for fostering and maintaining strong relationships with our clients, ensuring their needs are met and exceeded. The Relationship Manager will play a crucial role in identifying business opportunities and enhancing client satisfaction. Responsibilities Manage client relationships and ensure high levels of customer satisfaction. Identify and develop new business opportunities with existing and potential clients. Conduct regular meetings with clients to assess their needs and provide solutions. Collaborate with cross-functional teams to deliver tailored services to clients. Prepare and present reports on client feedback and business performance to senior management. Stay updated on industry trends and market conditions to inform clients and enhance service offerings. Skills and Qualifications Bachelor's degree in Business Administration, Finance, Marketing, or a related field. 2-7 years of experience in relationship management or a similar role. Strong communication and interpersonal skills to build and maintain relationships. Proficiency in CRM software and Microsoft Office Suite (Excel, PowerPoint, Word). Ability to analyze data and generate reports to track performance and client satisfaction. Excellent negotiation and problem-solving skills. Strong organizational and time management skills.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-7 years of experience in the BFSI industry, preferably with a background in Merchant OD. Roles and Responsibility Develop and maintain strong relationships with merchants to increase business opportunities. Identify and acquire new clients to expand the existing customer base. Provide excellent customer service to ensure high levels of satisfaction and retention. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the competition. Build and implement effective sales strategies to drive business growth. Job Requirements Strong knowledge of the BFSI industry, particularly in Merchant OD. Excellent communication and interpersonal skills are required to build strong relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends. Experience in building and implementing effective sales strategies. Ability to work collaboratively as part of a team to achieve common goals.

The core responsibilities of this role include: Managing the end to end recruitment life cycle Sourcing and shortlist candidates using various recruitment channels, developing sourcing strategies with the business for each role Maintaining a thorough understanding of Third Bridge and our business model to enable you to identify, attract, assess, and retain talent Conducting phone and face-to-face interviews Developing and managing consultative relationships with Hiring Managers, providing a high level of client service to internal stakeholders and partners Supporting global talent acquisition projects and employer brand activities Qualifications Hold an undergraduate degree or comparable experience. Strong experience with active and passive sourcing. Prior experience working on campus recruitment initiatives Previous background in a 360 recruitment role is desired (this may come from either an RPO or internal role). Eligible to work in India without requiring sponsorship now or in the future. What else are we looking for Previous experience within an end-to-end talent acquisition role where you ll have successfully sourced candidates across various business functions using multiple channels. We re looking for someone proactive who can work autonomously, develop strong stakeholder relationships, and deliver exceptional candidate experiences, ideally with experience in early careers and high-volume recruitment. You ll need to take pride in everything that you do, sourcing, selecting, and assessing top talent for our business. Of course, you ll also need excellent communication and presentation skills, able to position yourself as a subject matter expert while also being open to receiving feedback which will help us to continue to improve and evolve as a TA Team. Additional Information How will you be rewarded Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning & Development: Receive a personal development reimbursment yearly for customized learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Embrace our work-from-anywhere policy, hybrid work options, and enjoy Winter Fridays. Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5. Recognition & Rewards: Earn points through our colleague-to-colleague recognition program, redeemable for hotels, gift cards, charity donations, and more. Snacks & Refreshments: Stay energized with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws.

Job Overview As a Customer Success Associate in the Health & Life Insurance process, you will play a key role in engaging with potential customers and helping them choose the right insurance products. This is a domestic outbound process where your primary responsibility will be to connect with interested leads, understand their needs, and guide them through suitable insurance plans. Key Responsibility Areas (KRA) Engage with interested leads to promote and explain suitable insurance products. Understand customer needs and recommend insurance plans that match their requirements. Resolve customer queries with a consultative approach, maintaining a professional and empathetic tone. Ensure accurate documentation and compliance with process guidelines. Maintain high customer satisfaction and sales conversion rates. Skills Required Excellent communication skills in English and Hindi Clear pronunciation and grammar; no MTI (Mother Tongue Influence) or RTI (Regional Tone Influence) Strong interpersonal skills with confidence in sales conversations Basic computer knowledge and ability to handle tools and scripts Versant Level 6 certified (required during the selection process)

Job Overview As a Customer Success Associate in the Health & Life Insurance process, you will play a key role in engaging with potential customers and helping them choose the right insurance products. This is a domestic outbound process where your primary responsibility will be to connect with interested leads, understand their needs, and guide them through suitable insurance plans. Key Responsibility Areas (KRA) Engage with interested leads to promote and explain suitable insurance products. Understand customer needs and recommend insurance plans that match their requirements. Resolve customer queries with a consultative approach, maintaining a professional and empathetic tone. Ensure accurate documentation and compliance with process guidelines. Maintain high customer satisfaction and sales conversion rates. Skills Required Excellent communication skills in English and Hindi Clear pronunciation and grammar; no MTI (Mother Tongue Influence) or RTI (Regional Tone Influence) Strong interpersonal skills with confidence in sales conversations Basic computer knowledge and ability to handle tools and scripts Versant Level 6 certified (required during the selection process)

Field Sales Manager • Steel/Cement/Paint/Building materials • Location: Tamil Nadu • 3-5 yrs Project Sales/B2C • Language: Tamil & English, Hindi • Dealer network CTC 8L + 2L* Incentives Any queries? Reach at: recruitment@straffing.com Sales incentives

We are seeking dynamic and customer-focused professionals to join our Sales team. The role involves engaging with customers through outbound calls and chat, addressing their needs, offering relevant solutions, and promoting tech products or service plans. This is a performance-driven position ideal for individuals who are goal-oriented, tech-aware, and enthusiastic about delivering outstanding customer experiences. Key Responsibilities: Customer Interaction: Engage with customers in a professional and courteous manner, addressing their queries and concerns, and providing solutions effectively. Documentation: Maintain accurate and detailed records of customer interactions, transactions, and other relevant information. Product Knowledge : Stay informed about the process and related services to provide accurate information to customers. Problem Resolution: Handle and resolve customer complaints, escalating issues when necessary to ensure a high level of customer satisfaction. Adherence to Policies: Ensure compliance with company policies, procedures, and guidelines in all customer interactions. Team Collaboration: Work collaboratively with team members and other departments to enhance overall customer experience. Education and Experience: Both Undergraduate & Graduate candidates can apply. 0-4 years of experience preferred Ability to effectively communicate in person, over the phone, and via email Skills and Abilities : Excellent communication and interpersonal skills Strong active listening and problem-solving abilities Patience and empathy when dealing with customer inquiries and concerns Familiarity with customer service software and databases Proficiency with basic computer programs like word processing and spreadsheets Ability to work well under pressure and meet deadlines Willingness to work in a fast-paced, customer-oriented environment