Manager - Technology Services

Description And Requirements

• Responsible for managing and maintaining, migrating IIS and Apache webservers in MetLife infrastructure
• Troubleshoot and resolve issues related to windows server environment
• Handle migrations, contact application partners, understand requirement, and build infrastructure
• Plan application interconnections, database connectivity and website domain creation
• Install/update required software or drivers on servers
• Develop and maintain automation scripts to improve efficiency and reduce human errors
• Develop and maintain AzDo pipelines using YAML
• Troubleshoot pipeline failures and mitigate issues
• Proficiency in scription language like PowerShell
• Basic Linux server administration knowledge
• Develop and maintain automation scripts to improve efficiency and reduce human errors
• Should be able to utilize ServiceNow in Change management, Incident management, Catalog task management, Problem management
• Learn new technologies based on demand.
• Participate in cross-departmental efforts Leads initiatives within the community of practice
• Good decision-making skills.
• Take ownership for the deliverables from the entire team
• Should be able to generate and present reports to leadership
• Excellent inter-personal skills with the ability to coordinate cross functionally
• Willing to work in rotational shifts
• Good Communication skill with the ability to communicate clearly and effectively
  

Knowledge, Skills And Abilities

• Bachelor's degree in computer science, Information Systems, or related field
• 10+ years of total experience and at least 7+ years of experience in maintaining, migrating IIS and Apache webservers
• Resolve issues related to windows server environment
• Work with application partners to understand the requirement and build infrastructure
• Experience in installing and updating required software or drivers on servers
• Good knowledge of Azure Pipelines using YAML. Troubleshoot and mitigate pipeline issues
• Experience in scription language like PowerShell
• Windows Administration
• Windows Debugging
• Application Debugging
• IIS
• .Net
• Share Management
• Batch job
• Certificate Management
• PowerShell
• Active Directory
• SSIS
• SSRS
• SMTP
• Ansible
• Elastic
• Azure DevOps
• SSAS
• Azure Pipelines
• Elastic
• Experience in creating change tickets and working on tasks in Service Now
• Experience of AI and ability to utilize AI and related tools (GitHub copilot) to solve complex problems
  

About MetLife