Manager Business Control

Job Title:

Grade:

Department:

Location:

Position Purpose:

This role is designed to ensure robust governance, transparency, and fairness across the credit card business operations. The position involves monitoring and strengthening internal controls, ensuring adherence to regulatory guidelines (especially RBI), and driving risk mitigation strategies. A strong focus on data analytics is essential to proactively identify leading indicators of potential risks and compliance gaps.

Business Controls Department

Key Responsibilities:

Risk Identification & Data Analysis

Identify and analyze variables that serve as leading indicators of risk and regulatory obligations.

Apply data analytics techniques to proactively assess potential risks.

Independent Assurance & Compliance Monitoring

Conduct independent checks to ensure compliance with internal rules and regulatory guidelines.

Recommend process improvements to address any breaches of RBI or internal policies.

Regulatory Coordination & Reporting

Act as a single point of contact for data submissions related to compliance monitoring, regulatory testing, and reporting to various regulatory bodies.

Coordinate internally with stakeholders (product, business, operations, credit, risk, collections, recovery, etc.) for compliance-related data collation and inspection requirements.

Control Implementation & Audit Management

Ensure the timely implementation of controls for risks arising from processes and regulatory expectations.

Manage the review and closure of audit observations from internal, external, and RBI audits.

Compliance Metrics & Breach Management

Monitor key compliance indicators and escalate breaches to the relevant assurance functions immediately.

Support the creation of dashboards and internal MIS to track risk indicators and compliance status.

Qualifications & Experience:

Educational Qualification:

Total Experience:

Essential:

Preferred:

Key Skills Required:

Knowledge of RBI guidelines and regulatory compliance standards related to credit cards

Strong analytical and data interpretation skills

Excellent coordination and communication skills across departments

Detail-oriented with a proactive risk management mindset

Ability to independently manage regulatory interactions and audits

If interested, please share your updated CV with manisha@mounttalent.com.