Logistics Coordinator

About The Company

We, RentoMojo, were founded by IITM alums and serial entrepreneurs who worked out of almost every majorcity in India in his first five years of corporate career. Frustrated with the hassles of relocating from one placeto the other, and tired of finding that perfect cluster of home essentials that suited their lifestyle.

"The spending youth, especially the millennials & Gen Z's prefer staying light, desire flexibility and are value

conscious. Willing to experiment with new stuff across categories that make life simpler and not boring,

these generations are also sensitive to our planet's sustainability. Our customers and employees identify

with what we do '', is what Geetansh Bamania, our Founder and CEO has to say.

RentoMojo caters to the needs of the working professionals which is unmet due to nonavailability of furnishedrental flats by offering furniture and appliances on rental basis, thus, providing more flexibility than owningthe expensive furniture and appliances.Currently, we have 100,000+ subscribers with a typical rental period of 12-14 months. The current market size(as per a recent report by Grant Thornton) is estimated to be US$ 4.1 Billion and expected to grow to US$ 13Billion by 2025.With 700+ people operations, the company has a presence in 16 cities across India. Looking back, Rentomojohas not only made a new market of lease which never existed for the consumer, they have also becomemarket leaders in the consumer rental industry. Unlike the norm, they are now seeing a reverse trend whereina version of ours is being copied in the US and UK. We are also profitable at monthly PAT since Oct 2021.Recent Media Coverage: The Economic Times , Feb 24

Designation:

Logistics Coordinator

Job Summary

The Logistics Coordinator is responsible for managing and coordinating daily logistics operations at theHoskote Warehouse. Key responsibilities include vehicle dispatch planning, route optimization, orderscheduling, coordination with drivers and third-party partners, handling customer queries, monitoringvehicle movement, and managing in-transit issues. The role also involves ensuring timely pickups anddeliveries, minimizing vehicle costs and damages, and collaborating with the warehouse team to resolveorder errors or cancellations.

Key Responsibilities

The logistics coordinator will be responsible for coordinating and managing the logistics operations in

particular locations. The key responsibilities include:

Coordinating vehicle dispatch and ensuring timely delivery and pickupMonitoring vehicle movement and trackingHandling customer calls for scheduling orders and addressing queriesPlanning daily routes for efficient deliveryScheduling and monitoring urgent pickupsControlling vehicle costsFollowing up and resolving customer escalations via emailManaging vehicle arrangement and maintenanceTraining and developing support staffControlling in-transit damageCoordinating with the warehouse team to address errors and cancellationsAlternative order planning in case of in-transit cancellation

Candidate Qualifications

The ideal candidate should possess the following qualifications:

Good communication skills in English and HindiStrong problem-solving abilitiesFlexibility to work in different shiftsAbility to coordinate with third-party business partners, drivers, and customersExcellent knowledge of logistics processes and toolsProficiency in data entryComfortable with outbound callsStrong decision-making and coordination skills with internal teams

Required Skills

The ideal candidate should have the following skills:

Good communication in English and Local Language (Mandatory)Problem-solving abilityFlexibility in working for different shiftsCoordination with 3rd party business partners and handling drivers and customer callsExcellent process knowledge/toolsJoin Rentomojo and be part of a company that is transforming the rental industry by providingconvenient, affordable, and stylish living solutions. If you are a results-driven individual with a passionfor operational excellence, we invite you to apply for the Logistics Executive position and help usshape the future of rental living in India.Visit our career page hereSkills: outbound call comfort,flexibility to work in different shifts,customer escalations,in-transit damage,good communication skills,customer calls,problem-solving ability,problem-solving abilities,strong decision-making skills,proficiency in data entry,good communication skills in english,data entry proficiency,good communication in local language,flexibility in working for different shifts,coordination with third-party business partners,logistics processes knowledge,daily routes,strong decision-making and coordination skills,coordination skills,excellent process knowledge/tools,address errors and cancellations