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Rackspace Technology
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License Manager III

License Manager III

Rackspace Technology

4 - 9 years

12 - 17 Lacs

Gurugram

Posted:5 days ago| Platform:

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Skills Required

data analysis software asset management servicenow license management itil oracle it asset management cmdb vmware asset management adobe it asset itsm flexera procurement software licensing citrix licensing hardware asset management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a proactive and detail-oriented License Manager to support and manage the procurement, compliance, optimization, and renewal of software licenses across the organization. This role plays a critical part in ensuring cost-effective use of software, license compliance with vendor agreements, and alignment with internal IT governance policies. You will work with internal stakeholders and external vendors to manage licensing for Tier 1 and Tier 2 software publishers

Key Responsibilities:

Monitor and manage software license compliance across multiple vendors (e.g., Microsoft, VMware, Adobe, Citrix).
Ensure alignment with contractual terms and internal usage policies.
Coordinate internal audits and support vendor audits with accurate license data.
Track license entitlements, deployments, and usage throughout the software lifecycle.
Maintain up-to-date records in software asset management tools (e.g., ServiceNow, Flexera, Snow).
Work with IT operations to identify underused or overutilized assets for optimization.
Support license procurement and renewal processes in collaboration with procurement and legal teams.
Interpret complex license agreements and advise on best practices for use.
Liaise with vendors and resellers for quotes, renewals, true-ups, and support escalations.
Prepare usage reports, license position summaries, and compliance dashboards.
Recommend cost-saving opportunities by identifying redundant or unused licenses.
Support internal chargeback processes for license usage reporting.
Contribute to the refinement and automation of software license tracking processes.
Assist in developing standard operating procedures and knowledge base documentation.

Required Skills & Qualifications:

Bachelor's degree in IT, Business Administration, or a related field.
4+ years of experience in software license management or software asset management (SAM).
Strong knowledge of license models for Tier 1 vendors (e.g., Microsoft, VMware, Oracle, Adobe).
Familiarity with software asset management platforms (e.g., ServiceNow, Snow, Flexera).
Understanding of ITIL practices and software lifecycle concepts.
Intermediate to advanced Excel skills, including strong command over formulas, logic, and data analysis.
Ability to analyze large datasets and prepare reports.
Good negotiation and communication skills for working with vendors and stakeholders.

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License Manager III