55 Software Licensing Jobs

Job Description - Entry to established level technical individual contributor - Assists with the implementation and executes on technical initiatives and solutions - May influence other technical staff through explanation of facts, policies and practices related to job area Organization Impact & Communication - Achieves operational targets within job area with direct impact on results - Executes daily work within existing procedures and guidelines - May influence other technical staff through explanation of facts, policies and practices related to job area - Communicates with contacts typically within the project area or technical department on matters that involve obtaining or providing information requiring some explanation or interpretation in order to reach agreement Innovation & Complexity - Entry to established level technical individual contributor - Builds on knowledge of an industry or segment and works to deepen experience across a range of projects - Follows operating guidelines and identifies recommended enhancements in processes to improve effectiveness of job area - Works under close to limited supervision on small to midsize projects or assignments Leadership & Talent Management - Requires general instructions for new lines of work or special projects - Assists with the implementation and executes on technical initiatives and solutions - Relies on limited experience and judgment to plan and accomplish assigned tasks and goals Knowledge & Experience - Requires technical knowledge of job area typically obtained through advanced education combined with experience. - Requires a University Degree and minimum 2-4 years of prior relevant experience; some roles may require graduate-level education Masters or Doctorate degree (Relevant experience may be substituted for formal education or advanced degree) What You Will Do : We are currently seeking an experienced Asset Management Analyst. In this role, you will be responsible for assisting with the day-to-day administration of our global software portfolio. This position requires someone who has experience in the operational concepts/procedures of IT Software Lifecycle Management. This includes request management, license harvesting as well as partnering with the IT End Point Team for deployments. This also includes keeping the software licensing/subscription data evergreen in the system of record. This role will also act in a backup capacity to the IT hardware asset team in Trivandrum, assisting in onboarding, offboarding and equipment inventory reconciliation. These duties will be performed in a highly professional manner, utilizing great verbal and written communication skills Essential Job Functions Oversee the End User request process for installing approved software packages onto company endpoint devices Assist IT Software Asset Lead to correctly reflect the complete lifecycle of all IT software contracts/licenses/subscriptions in the system of record Assist in the lifecycle management of software contracts, licenses and subscriptions through quoting, PO processing and invoice reconciliation Assist in monitoring the Software Standardization process of vetting new software titles requested for use by company employees Uphold and promote the value of Software asset management policies, processes and procedures within the organization to ensure compliance and reduce risk. Assist in analysis of software usage data for billing and license reclamation purposes Additional Responsibilities Provide support for any software request related incidents in Service Now tool and resolving within SLA Escalate more complex problems or unresolved issues to the next level within team Utilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests. Answer questions and provide training on software licensing questions Accept inventory, and work with Asset Management to arrange for shipment of any Guidehouse equipment turned into the office (back up capacity) Work with asset management to troubleshoot hardware laptop issues (fan cleaning, missing power packs, etc.) (back up capacity) Address client questions using available information resources Comply with Corporate IT Service Management and Asset Management policies, procedures and directives Recommend process changes as needed to improve service levels Communicate company policies and standards to end users What You Will Need : Minimum 2-5 years’ experience with Service Now (Incident, Request, Asset Modules) Strong written and verbal communication skills, including the ability to adjust to the audience's technical level and explain complex ideas clearly and concisely and the ability to communicate clearly and professionally with end users, executives, and IT management. Must be able to work independently and self-directed, and within a team maintain IT Asset Management coverage and support model Experience with Microsoft operating systems and Microsoft Office including Microsoft Teams, Word and Excel Experience working professionally with customers remotely via phone, chat, email, and in person Strong problem-solving, planning and organizational skills Must be proactive, punctual and be able to multitask efficiently Bachelor’s degree in business, Finance or IT related field 3+ Years Experience with Software Asset Management Basic understanding of IT Infrastructure in a Corporate Environment What Would Be Nice To Have : 3+ Years Experience with Microsoft Licensing and Portal Administration

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day involves engaging with clients to understand their needs, troubleshooting issues, and ensuring the seamless operation of our world-class systems. You will utilize your exceptional communication skills to provide clarity and support, while leveraging your deep product knowledge to design effective resolutions for client challenges. Your commitment to quality will be evident as you work diligently to maintain high standards in service delivery and client satisfaction. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate training sessions for junior team members to enhance their understanding of software license management.- Develop and maintain comprehensive documentation of client interactions and resolutions to improve future support efforts. Professional & Technical Skills: - Must To Have Skills: Proficiency in Software License Management.- Strong understanding of software compliance and regulatory requirements.- Experience with software asset management tools and processes.- Ability to analyze and interpret software usage data to optimize licensing.- Familiarity with troubleshooting techniques for software-related issues. Additional Information:- The candidate should have minimum 3 years of experience in Software License Management.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Software Asset Management (SAM) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will contribute to the development of innovative solutions and collaborate with multiple teams to ensure successful implementation. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Design and develop applications based on business process and application requirements.- Collaborate with stakeholders to gather and analyze requirements.- Create technical specifications and design documents.- Ensure the application design meets quality standards and best practices.- Conduct code reviews and provide feedback to team members.- Troubleshoot and resolve application defects and issues.- Stay updated with the latest industry trends and technologies.- Assist in the testing and deployment of applications.- Provide technical guidance and support to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Software Asset Management (SAM).- Experience with ServiceNow platform and its various modules.- Strong understanding of IT asset management processes and best practices.- Knowledge of software licensing and compliance.- Experience in designing and implementing ServiceNow SAM solutions.- Good To Have Skills: Experience with IT Service Management (ITSM) processes.- Familiarity with ServiceNow Discovery and Service Mapping.- Experience with ServiceNow integrations and APIs. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow Software Asset Management (SAM).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Job Title : License Fulfillment Analyst Qualification : Any Graduate Experience : 1+Years Must Have Skills : Able to Handle Inbound & Outbound calls, Customer Emails/Chats, Managing Escalations Hands-on experience in working on Software License Fulfillment. Very good understanding of License Provisioning Problem solving and analytical skills Customer/Client facing experience Proficient MS Excel & Preferred Telecom Background. Good to Have Skills : Good understanding of License Fulfillment. Clear written & oral communication skills with internal & external customers. Sound analytical & interpersonal skills Strong troubleshooting and diagnosis skills Training experience will be handy. Experience in working on Any CRM. Roles and Responsibilities : Support Request received on any CRM Tool i.e. related to software license fulfillment. Validating data received and working with sales, customer and technical team on License Provisioning and customer support cases. Track progress of request received. Use existing knowledge base to provide a customer facing root cause assessment. Able to handle customer inbound/ outbound call /chats and respond on time maintaining SLAs. Location : Bangalore CTC Range : 3.5 lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid Mode of Hire : Permanent Note : The Process lead role reflects a bridging role between supervision and executive layer. This role is responsible as a subject-matter expert and fulfills any training/knowledge deficiency and documentation in the process. At the same time work along with executive layer as guide and senior member. This role is important from a management perspective as it is the connecting role between people and process. -- Thanks & Regards, HR Amala Subject Matter Expert Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 8067432469 |amala@blackwhite.in | www.blackwhite.in

In-depth knowledge of the SAM market, SAM operations, and competencies, with the ability to advise on software licensing topics and produce Effective Licensing Positions (ELPs) for software publishers with focus on Microsoft Minimum 7+ years of experience in Software Asset Management or License Management in a global organization, CSAM or similar certification is a plus Experienced in managing Microsoft software licenses, including conducting ELP reviews and performing self-audits, remote audits, and on-site audits Proficiency to perform system measurements to determine the number of Client Access Licenses (CALs), Processor/Cores, and other metrics required for Microsoft software. In-depth knowledge of licensing models, encompassing both on-premises and cloud solutions Good knowledge of ServiceNow SAMPro will be an added advantage General understanding of IT software systems, Client and Server virtualization technologies, Cloud / SaaS / PaaS solution, infrastructure, and software procurement processes

Job Title : License Fulfillment Analyst Qualification : Any Graduate Experience : 1+Years Must Have Skills : Able to Handle Inbound & Outbound calls, Customer Emails/Chats, Managing Escalations Hands-on experience in working on Software License Fulfillment. Very good understanding of License Provisioning Problem solving and analytical skills Customer/Client facing experience Proficient MS Excel & Preferred Telecom Background. Good to Have Skills : Good understanding of License Fulfillment. Clear written & oral communication skills with internal & external customers. Sound analytical & interpersonal skills Strong troubleshooting and diagnosis skills Training experience will be handy. Experience in working on Any CRM. Roles and Responsibilities : Support Request received on any CRM Tool i.e. related to software license fulfillment. Validating data received and working with sales, customer and technical team on License Provisioning and customer support cases. Track progress of request received. Use existing knowledge base to provide a customer facing root cause assessment. Able to handle customer inbound/ outbound call /chats and respond on time maintaining SLAs. Location : Bangalore CTC Range : 3.5 lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid Mode of Hire : Permanent Note : The Process lead role reflects a bridging role between supervision and executive layer. This role is responsible as a subject-matter expert and fulfills any training/knowledge deficiency and documentation in the process. At the same time work along with executive layer as guide and senior member. This role is important from a management perspective as it is the connecting role between people and process. -- Thanks & Regards, HR Janhavi Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 8067432498| janhavi@blackwhite.in | www.blackwhite.in

Job Title : License Fulfillment Analyst Qualification : Any Graduate Experience : 1+Years Must Have Skills : Able to Handle Inbound & Outbound calls, Customer Emails/Chats, Managing Escalations Hands-on experience in working on Software License Fulfillment. Very good understanding of License Provisioning Problem solving and analytical skills Customer/Client facing experience Proficient MS Excel & Preferred Telecom Background. Good to Have Skills : Good understanding of License Fulfillment. Clear written & oral communication skills with internal & external customers. Sound analytical & interpersonal skills Strong troubleshooting and diagnosis skills Training experience will be handy. Experience in working on Any CRM. Roles and Responsibilities : Support Request received on any CRM Tool i.e. related to software license fulfillment. Validating data received and working with sales, customer and technical team on License Provisioning and customer support cases. Track progress of request received. Use existing knowledge base to provide a customer facing root cause assessment. Able to handle customer inbound/ outbound call /chats and respond on time maintaining SLAs. Location : Bangalore CTC Range : 3.5 lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid Mode of Hire : Permanent Note : The Process lead role reflects a bridging role between supervision and executive layer. This role is responsible as a subject-matter expert and fulfills any training/knowledge deficiency and documentation in the process. At the same time work along with executive layer as guide and senior member. This role is important from a management perspective as it is the connecting role between people and process. -- Thanks & Regards, HR Deekshitha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432404| deekshitha@blackwhite.in | www.blackwhite.in

SUMMARY Location: Fiji Experience: 3+ years Job Summary: We are seeking a proactive and detail-oriented Buyer Assistant to support procurement operations. The ideal candidate will have at least 3 years of experience in purchasing, vendor coordination, and inventory management. Key Responsibilities: Assist in sourcing suppliers and evaluating offers Coordinate purchase orders and track deliveries Maintain vendor relationships and ensure timely supply Analyze purchasing trends and suggest improvements Support inventory control and demand forecasting Requirements 3+ years of experience in a similar procurement role Strong negotiation and communication skills Proficient in MS Office and procurement software Knowledge of local and international supply chains is a plus

Job Title : License Fulfillment Analyst Qualification : Any Graduate Experience : 1+Years Must Have Skills : Able to Handle Inbound & Outbound calls, Customer Emails/Chats, Managing Escalations Hands-on experience in working on Software License Fulfillment. Very good understanding of License Provisioning Problem solving and analytical skills Customer/Client facing experience Proficient MS Excel & Preferred Telecom Background. Good to Have Skills : Good understanding of License Fulfillment. Clear written & oral communication skills with internal & external customers. Sound analytical & interpersonal skills Strong troubleshooting and diagnosis skills Training experience will be handy. Experience in working on Any CRM. Roles and Responsibilities : Support Request received on any CRM Tool i.e. related to software license fulfillment. Validating data received and working with sales, customer and technical team on License Provisioning and customer support cases. Track progress of request received. Use existing knowledge base to provide a customer facing root cause assessment. Able to handle customer inbound/ outbound call /chats and respond on time maintaining SLAs. Location : Bangalore CTC Range : 3.5 lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid Mode of Hire : Permanent Note : The Process lead role reflects a bridging role between supervision and executive layer. This role is responsible as a subject-matter expert and fulfills any training/knowledge deficiency and documentation in the process. At the same time work along with executive layer as guide and senior member. This role is important from a management perspective as it is the connecting role between people and process. Thanks & Regards, HR Sneha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA Direct Number: 0867432406 /Whatsapp- 8951047887|

Job Title : License Fulfillment Analyst Qualification : Any Graduate Experience : 1+Years Must Have Skills : Able to Handle Inbound & Outbound calls, Customer Emails/Chats, Managing Escalations Hands-on experience in working on Software License Fulfillment. Very good understanding of License Provisioning Problem solving and analytical skills Customer/Client facing experience Proficient MS Excel & Preferred Telecom Background. Good to Have Skills : Good understanding of License Fulfillment. Clear written & oral communication skills with internal & external customers. Sound analytical & interpersonal skills Strong troubleshooting and diagnosis skills Training experience will be handy. Experience in working on Any CRM. Roles and Responsibilities : Support Request received on any CRM Tool i.e. related to software license fulfillment. Validating data received and working with sales, customer and technical team on License Provisioning and customer support cases. Track progress of request received. Use existing knowledge base to provide a customer facing root cause assessment. Able to handle customer inbound/ outbound call /chats and respond on time maintaining SLAs. Location : Bangalore CTC Range : 3.5 lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid Mode of Hire : Permanent Note : The Process lead role reflects a bridging role between supervision and executive layer. This role is responsible as a subject-matter expert and fulfills any training/knowledge deficiency and documentation in the process. At the same time work along with executive layer as guide and senior member. This role is important from a management perspective as it is the connecting role between people and process. Thanks & Regards, HR Tanishaa.S Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA Direct Number: 0867432405 /Whatsapp- 7899490271 |

Our Company Were Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. Were crucial to the companys strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We dont expect you to fit every requirement your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role: 15+ years experience in Asset S/W & H/W compliance management Experience to lead asset compliance track and ensure to manage complete life cycle of Software/Hardware assets for the organization. Identify, document, and report license compliance issues and recommend solutions for a fix. Maintain the accuracy of the data in the Asset Management System according to Service Level Agreements and responsible to Maintain, update, track and report on all assets throughout the asset life cycle. Working closely with the various IT groups responsible for various IT Assets. Maintain software standards, validate product lists and maintenance contracts within the asset management database. Coordinate software license and maintenance agreement reviews. Advise management for best practices to optimize existing assets while reducing risks Populate hardware asset data into the asset tracking system, including procurement data, contract data, warranty information, and all related financial information. Review and analyze hardware contracts and maintenance agreements to establish entitlements. Validate data between all systems of record and the asset management tool. Provide data insights for hardware agreement renewals, negotiation, and procurement decisions, including ROI and cost avoidance. Monitor and alert stakeholders to changes in hardware warranty terms and conditions. Track hardware entitlement data related to projects and resolve discrepancies to maintain data integrity. Interact closely with counterparts in APAC, EMEA and the US to develop where applicable, regional policies and procedures in order to comply with the regulatory requirements Conduct and lead software/hardware asset reconciliation and audit activities. Assist Service Delivery in IT Asset Refresh planning, IT planning, and purchasing Lead all internal and external software licensing audits, analyze results and provide corrective action plans to senor management Work with IT management and procurement team to optimize software licensing agreements, identify potential savings areas, manage software product contracts, and create automated processes to facilitate software procurement/deployment Advise and define license recommendations that support business goals, in collaboration with senior management and stakeholders What youll bring: ITIL Foundations Certificate and experience in multicultural environment Familiarity with asset management software and/or inventory tracking systems, such as Flexera, CMDB etc. Excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers Experience in asset management, with tools such as ServiceNow, SCCM, and Intune and expert in reconciliation and manual data reconciliation. Familiarity with contract/agreement review and accurate interpretation. Familiarity with hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple. Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience. About us #LI-RR1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

About The Role Please find below the JD for the Role :- Assist with organizing a current disparate structure into a single source for Software License entitlements. Collect and Maintain accurate software licensing information. Work of tracking Software asset life cycle. Work on software provisioning and re-harvesting. Work with vendor for the licensing procured. Understanding of OEM licensing Model. Work on Renewals of contact for license. Experience with managing various license portal like VLSC, O365 admin. Ability to create and generate reports from SAM tools and work on optimization.

Job Summary: We are seeking a detail-oriented Software Asset Manager (SAM) to oversee the acquisition, deployment, utilization, and compliance of software assets across our clients organization. The SAM resource will develop and implement policies and procedures to optimize software costs, ensure license compliance, and mitigate risks related to software usage. Key Responsibilities: Software Asset Lifecycle Management Track and manage software assets from procurement to retirement. Maintain an up-to-date inventory of all software licenses and usage. Ensure software deployment aligns with licensing agreements. Compliance & Risk Management: Monitor compliance with software licensing agreements and regulatory requirements. Conduct regular audits and mitigate risks associated with unlicensed or underutilized software. work with legal and procurement teams to manage software vendor agreements. Cost Optimization & Vendor Management: Analyze software usage and recommend cost-saving strategies. Negotiate contracts with software vendors and maintain relationships. Assist in budget planning for software acquisitions and renewals. Process Improvement & Reporting: Develop and implement policies to enhance software asset management processes. Generate reports on software usage, compliance status, and cost analysis. Work with IT, procurement, and finance teams to align SAM strategies with business goals. Qualifications & Skills: Education: Bachelor's degree in IT, Business Administration, or a related field. Experience: 5-10 years in Software Asset Management, Software Compliance, License verification, License Management and IT procurement. Technical Skills: Proficiency with SAM tools (e.g., Flexera or Service Now) (Optional) Understanding of software licensing models (SaaS, Perpetual, Subscription).

Were hiring a Business Development Manager to drive SMB & Enterprise revenue in the North Region. Build CXO-level relationships, acquire new clients, and deliver IT solutions. Must have 4+ years in software/IT sales. Join us and grow with Glint!

Job Summary The IT Asset Executive will be responsible for overseeing the lifecycle of all IT assets within the organization. This includes hardware, software, licenses, and other technology-related resources. The individual will work closely with various teams, including IT, finance, HR and operations, to ensure accurate asset tracking, optimization, and compliance with relevant policies and regulations. The IT Asset Manager will play a crucial role in optimizing IT asset utilization, cost-effectiveness, and risk management. Other details 1. Bachelor's degree in Information Technology, Computer Science, or a related field. 2. Proven experience (3-4 years) as an IT Asset executive or in a similar role. 3. Strong knowledge of IT asset management principles, best practices, and industry standards. 4. Familiarity with IT procurement processes and vendor management. 5. Excellent organizational and communication skills. 6. Analytical mindset with the ability to interpret data and make data-driven decisions. 7. Proficient in using asset management tools and software. 8. Understanding of software licensing agreements and compliance. 9. Familiarity with IT security and risk management practices. Roles and Responsibilities 1. Asset Inventory Management: Maintain an up-to-date inventory of all IT assets, including hardware, software, and licenses, across multiple locations and departments. Regularly reconcile inventory records to ensure accuracy and identify discrepancies for resolution. Create and maintain detailed documentation for each asset, including purchase information, warranty status, configuration details, and end-of-life plans. 2. Procurement and Vendor Management: Collaborate with procurement teams to ensure IT assets are acquired in a cost-effective and timely manner while adhering to company policies. Evaluate and negotiate vendor contracts for hardware, software, and services, ensuring favorable terms and conditions. Track license agreements, renewals, and compliance requirements. 3. Asset Deployment and Disposal: Coordinate the deployment of IT assets to employees, ensuring proper configuration and user accessibility. Implement secure and environmentally responsible processes for asset disposal or recycling, in compliance with applicable regulations. 4. Cost Optimization and Budgeting: Work closely with finance and HR teams to manage IT asset-related budgets, forecast future expenditures, and identify cost optimization opportunities. Analyze asset utilization data to make informed decisions about resource allocation and identify potential cost savings. 5. Reporting and Analytics: Generate regular reports and present key performance indicators related to IT asset management to stakeholders and management. Utilize data analytics to identify trends and recommend process improvements.

Experience - 4+ Years Location - Chennai Responsibilities Direct Responsibilities Coordination for all questions of License Management / Software Asset Management (SAM) Controlling in the management of license and user agreements, monitoring of license agreements and preparation of license balance sheets (legal conformity & compliance) Ensuring, auditing and developing compliance in the implementation of the BNP Paribas Group's SAM requirements, as well as participation in software audits and relevant internal audits Participation in the analysis and identification of cost reduction and optimization potentials at the level of the German branch of BNP Paribas SA with a focus on IT technology (services, software, etc.) Maintaining and monitoring of the PI Germany Software Asset Portfolio Interact with internal departments and stakeholders offering guidance on SAM topics like Responsible for the introduction process of new Software product into the Software portfolio of PI Germany, this includes the introduction of new software products, reviewing business cases clarifying questions with regards to EULA / ETLA and licensing research Counterpart for the Open Source Owner for all relevant topics in case an OSS Oversee and handling of incoming tickets dealing with SAM topics (incidents, problems, changes, requests) Monitor renewals and new software purchases Coordinate and contribute to SAM audits and SAM inventories (driven by SOAM) with the internal departments and stakeholders Participate in ITIL-SAM improvement initiatives Establish and maintain processes associated with long-term SAM goals, including acquisition, documentation, deployment and usage of software Contact person for contractual sand license specific questions regarding the existing software products Contributing Responsibilities Act as an ambassador of SAM topics for PI Germany Support the local PI team in all topics related to SAM Interacting with corporate security, IAM and risk practices to ensure that the software is compliant Provide license reports on requested applications Support and guidance counterpart for the responsible Application Owners Counterpart for all Software product related questions internally and externally Technical & Behavioral Competencies Profound knowledge of ITSM & ITAM ticketing solutions (ServiceNow SAM Pro, USU) Deep architectural and conceptual knowledge of the SAM lifecycle Extensive Software Asset Management reporting skills working with CMDB, Excel and Power BI Strong customer service orientation Specific Qualifications (if required) ITIL Foundation (or higher) mandatory ITAM / CSAM certifications at plus Agile certification at plus

About The Role Role Purpose The purpose of this role is to support delivery through development and deployment of tools. ? Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget ? Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment ? ? Mandatory Skills: Software Asset Management. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Key Responsibilities:-1.Act as a project management lead for the HAM CMDB delivery projects.2.Provide end to end support for managing the HAM CMDB engagements.3.Leads a team of Specialists and analysts for ensuring defect free client deliverables and meeting all KPIs.4.Maintain currency on policy and process documents.5.Configure, develop, enhance, and implement application maps using service mapping.6.Handling Stakeholders and conducting scheduled cadence with them. Technical Experience:-1.Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera, Snow SLM, SCCM.2.Minimum 10- 12 years of experience in ITAM delivery and 10 years of experience in IT asset / CMDB management.3.Should have very good understanding of CSDM and Service Mapping concepts and should have applied this on previous engagements. Professional Attributes:-1.Excellent communication written and oral and interpersonal skills.2.Strong communication and presentation skills.3.Should be open to manage and oversee multiple projects.4.Desirable certified Asset manager- CITAM. Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualifications Graduate with 15 years of education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Manage and prioritize support tickets to ensure timely resolution. Conduct root cause analysis for recurring issues and implement preventive measures. Develop and maintain technical documentation for troubleshooting and knowledge sharing. Stay updated with the latest industry trends and technologies to provide effective support. Professional & Technical Skills: Must To Have Skills:Proficiency in Software License Management. Strong understanding of software licensing models and compliance. Experience in managing software licenses and ensuring compliance. Knowledge of license optimization techniques to minimize costs. Familiarity with license management tools and software asset management. Good To Have Skills:Experience with ITIL framework. Experience in supporting cloud-based applications. Knowledge of software asset management best practices. Additional Information: The candidate should have a minimum of 5 years of experience in Software License Management. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Define & prioritize CMDB roadmap Design, implementation & maintenance of the CMDB Maintain accurate records of all IT assets, including hardware, software & licenses Conduct regular CMDB audits Work with procurement & finance teams Required Candidate profile Experience in IT asset management & CMDB administration ITIL & ITSM principles Proficiency with asset management & CMDB tools ITIL certification Agile methodologies Software licensing & compliance

Maintain and manage the complete lifecycle of IT assets (hardware and software). Monitor asset inventory using IT Asset Management tools and databases. Ensure data accuracy by regularly auditing and reconciling asset records.

Role: IT Asset Management Analyst. Experience: 2 to 7 years Shift Timings : UK Shift Mode of Work: 4 days WFO + 1 day work from home Skills/CTQs: 2 to 7 years of Experience Skills/CTQs: CMDB-Service now, ITAM, CHAMP ,Software Asset Management, Software licensing. Note: Share your resume to sindhuja@liderconsulting.com

About General Mills We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Hagen-Dazs, weve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. For more details check out http://www.generalmills.com Purpose of the role The D&T Analyst II Software License Compliance - VMO is an individual contributor role that requires strong project management skills, excellent client communication, and a deep understanding of SAM best practices. Key Accountabilities 6-10 years overall experience in IT, with at least 5+ years of continuous experience in a Software Asset Management. Lead the development and implementation of enterprise-wide SAM frameworks and processes. Define requirements and act as Product Owner for SAM tool implementations (ServiceNow, Flexera, SAMPro preferred). Manage the lifecycle of software assets, ensuring license compliance and minimizing risk. Review and interpret complex software contracts, including agreements, subscriptions, and support terms. Develop and maintain accurate entitlement license positions for major software publishers. Conduct regular software audits and manage publisher renewals. Identify and implement opportunities for optimization, cost savings, and risk mitigation within hardware and software asset lifecycles. Provide expert guidance on application rationalization. Collaborate with stakeholders across the organization to ensure alignment and support for SAM initiatives Preferred Qualifications 6-10 years overall experience in IT, with at least 5+ years of continuous experience in a Software Asset Management. Proven experience leading large-scale SAM projects within an enterprise environment. Deep understanding of SAM tools (ServiceNow, Flexera, SAMPro, etc.) and their integration with discovery sources. Expertise in Software Publishers - Microsoft,IBM, Oracle, Expertise in software contract review and interpretation. Strong analytical and problem-solving skills. Data Analysis & Visualization: Proficiency in data analysis tools (e.g., SQL, Tableau, Power BI) to extract insights from SAM data and create compelling reports. ITIL Certification: Demonstrates a broader understanding of IT service management best practices. Cloud SAM Experience: Experience managing software assets in cloud environments (AWS, Azure, GCP) ITIL and Tool Certification preferred

Responsibilities : Develop, implement, and maintain software asset management processes and procedures using the ServiceNow platform. Manage software license entitlements, usage, and compliance. Conduct software asset inventory assessments and reconcile inventory with license entitlements. Monitor software usage and ensure compliance with software license agreements. Collaborate with IT teams to identify opportunities for cost optimization and risk mitigation. Provide guidance and support to stakeholders on software asset management best practices. Generate reports and dashboards to track software asset status and compliance. Stay up to date with industry trends and best practices in software asset management and ServiceNow platform capabilities. Qualifications : Bachelor's degree in Computer Science, Information Systems, or related field. Certification in ServiceNow SAM or relevant ServiceNow certifications preferred. years of experience in IT asset management, with a focus on software asset management. Proficiency in the ServiceNow platform, particularly in SAM Pro module. Strong understanding of software licensing models and compliance requirements. Excellent analytical and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Excellent communication and interpersonal skills.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Software Asset Management (SAM) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will contribute to the development of innovative solutions and collaborate with multiple teams to ensure successful implementation. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design and develop applications based on business process and application requirements. Collaborate with stakeholders to gather and analyze requirements. Create technical specifications and design documents. Ensure the application design meets quality standards and best practices. Conduct code reviews and provide feedback to team members. Troubleshoot and resolve application defects and issues. Stay updated with the latest industry trends and technologies. Assist in the testing and deployment of applications. Provide technical guidance and support to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Software Asset Management (SAM). Experience with ServiceNow platform and its various modules. Strong understanding of IT asset management processes and best practices. Knowledge of software licensing and compliance. Experience in designing and implementing ServiceNow SAM solutions. Good To Have Skills:Experience with IT Service Management (ITSM) processes. Familiarity with ServiceNow Discovery and Service Mapping. Experience with ServiceNow integrations and APIs. Additional Information: The candidate should have a minimum of 7.5 years of experience in ServiceNow Software Asset Management (SAM). This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education