38 It Asset Jobs

Job Objective: We are looking for a results-driven Service Manager to oversee and optimize our after-sales service operations, focusing on SLA compliance, partner coordination, and customer satisfaction. The ideal candidate will have a telecom, networking, or IT background , bringing product understanding that supports service coordination for IT assets, without being involved in hands-on repair or technical maintenance. Key Responsibilities: Manage service metrics including TAT, CSAT, NPS, OTD, SLA compliance, RCA, and escalation management. Supervise and monitor the performance of internal and third-party service centers (ASCs). Drive service initiatives to enhance customer experience, standardize processes, and improve cost efficiency. Manage AMC operations, field coordination, and ensure timely service delivery through partners. Collaborate with Sales, Inventory, and Support teams to ensure alignment between service operations and business goals. Oversee service documentation, reporting, audits, and compliance with operational standards. Promote digital adoption (e.g., CRM tools, mobile apps) to track and streamline service performance. Lead service reviews, vendor evaluations, and continuous process improvement initiatives using frameworks like Lean or 5S. Monitor service-related costs and help meet profitability and customer retention targets. Preferred Candidate Profile: Between 8-10 years of experience Background in telecom, networking, or IT industries is essential, to ensure familiarity with the nature of products being serviced. Experience handling AMCs, SLAs, vendor coordination, escalation management, and performance reporting. B.Tech in Electronics, IT, or related fields; MBA/PGBDA preferred. Strong communication, coordination, and documentation skills.

The HAM Specialist will be responsible for managing the lifecycle of hardware assets within the organization, ensuring optimal utilization, compliance,and cost-effectiveness. This role involves tracking hardware inventory, deployment,maintenance

Good Communication And Technical skill And manage assets

We are looking for IT Asset Management Executive -Gurgaon Experience- 1+ Years Roles & Responsibilities: Support the implementation, administer, and enforce all IT asset management governance requirements and related technology policies, controls, standards, procedures, and processes related to ITAM. Monitor hardware compliance and usage to identify, reallocate and remove unused hardware. Ensure Audit compliance for the HAM IT assets Mobile & sim Management Take care of Vendor Management & Vendor Billing Handle all the queries related to RO & PO Coordination with other teams Reports as per the requirement Knowledge related to OS, Desktop & Laptop will be an advantage

Good Communication Skills Should Have Experience on Ticketing tool , SLA, ITIL ,

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About the Role: The Asset & Vendor Management Specialist is responsible for overseeing the full lifecycle of company-owned assets, with a key focus on re-counseling employees during offboarding or asset-related violations. The role also includes managing vendor relationships, negotiating service-level agreements, and ensuring cost-effective procurement and support services. Key Responsibilities Vendor Management & Negotiations Lead vendor negotiations for contracts, renewals, and pricing—ensuring competitive rates and favorable terms. Manage vendor relationships across categories such as IT hardware suppliers, logistics partners, AMC providers, etc. Evaluate vendor performance regularly against SLAs, cost benchmarks, and service quality metrics. Coordinate vendor onboarding, contract documentation, and compliance with procurement policies. Serve as a single point of contact for escalations, issue resolution, and performance disputes with vendors. Asset Management & Re-Counseling Maintain accurate records of all IT and non-IT assets issued to employees using asset tracking tools. Coordinate timely recovery of assets from separated employees, including follow-ups and re-counseling sessions where returns are delayed or non-compliant. Conduct re-counseling discussions to reinforce asset return policies and facilitate amicable closure. Work closely with HR and IT to align exit clearance processes with asset recovery protocols. Generate periodic reports on asset status, overdue returns, and recovered/non-recovered assets. Ensure refurbishing, reallocation, or write-off of returned equipment as per company policy. Office Administration Support Manage inventory of office supplies and coordinate timely restocking based on usage trends. Liaise with facility management, security, and housekeeping teams to ensure smooth daily operations. Support travel and accommodation arrangements for employees and visitors, as required. Coordinate office events, internal meetings, and logistics (venue, refreshments, equipment setup). Required Skills & Qualifications Bachelor’s degree in Business Administration, Operations, IT, or related field. 3–5 years of experience in asset management, procurement, or vendor management roles. Working knowledge of asset management tools (e.g., Freshservice, ServiceNow, Zoho). Experience in vendor negotiations and contract lifecycle management. Strong communication and interpersonal skills to handle internal stakeholders and external vendors. Assertiveness and clarity in re-counseling discussions with employees. Exposure to IT asset lifecycle planning and AMC tracking. (Preferred) Familiarity with logistics coordination and return-to-vendor procedures. (Preferred) Experience working in mid-size or fast-paced startup environments. (Preferred) High level of integrity and discretion when handling company assets and sensitive employee cases. Problem-solving and follow-through orientation. Ability to balance firmness with professionalism during employee interactions. We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.

Our Company Were Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. Were crucial to the companys strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We dont expect you to fit every requirement your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role: 15+ years experience in Asset S/W & H/W compliance management Experience to lead asset compliance track and ensure to manage complete life cycle of Software/Hardware assets for the organization. Identify, document, and report license compliance issues and recommend solutions for a fix. Maintain the accuracy of the data in the Asset Management System according to Service Level Agreements and responsible to Maintain, update, track and report on all assets throughout the asset life cycle. Working closely with the various IT groups responsible for various IT Assets. Maintain software standards, validate product lists and maintenance contracts within the asset management database. Coordinate software license and maintenance agreement reviews. Advise management for best practices to optimize existing assets while reducing risks Populate hardware asset data into the asset tracking system, including procurement data, contract data, warranty information, and all related financial information. Review and analyze hardware contracts and maintenance agreements to establish entitlements. Validate data between all systems of record and the asset management tool. Provide data insights for hardware agreement renewals, negotiation, and procurement decisions, including ROI and cost avoidance. Monitor and alert stakeholders to changes in hardware warranty terms and conditions. Track hardware entitlement data related to projects and resolve discrepancies to maintain data integrity. Interact closely with counterparts in APAC, EMEA and the US to develop where applicable, regional policies and procedures in order to comply with the regulatory requirements Conduct and lead software/hardware asset reconciliation and audit activities. Assist Service Delivery in IT Asset Refresh planning, IT planning, and purchasing Lead all internal and external software licensing audits, analyze results and provide corrective action plans to senor management Work with IT management and procurement team to optimize software licensing agreements, identify potential savings areas, manage software product contracts, and create automated processes to facilitate software procurement/deployment Advise and define license recommendations that support business goals, in collaboration with senior management and stakeholders What youll bring: ITIL Foundations Certificate and experience in multicultural environment Familiarity with asset management software and/or inventory tracking systems, such as Flexera, CMDB etc. Excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers Experience in asset management, with tools such as ServiceNow, SCCM, and Intune and expert in reconciliation and manual data reconciliation. Familiarity with contract/agreement review and accurate interpretation. Familiarity with hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple. Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience. About us #LI-RR1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

About Team: IT Team is responsible for overseeing IT Assets (hardware and software) issuance and allocations to the respective users. Our motto is Getting IT Right Every time and our expectation is that we will ensure that all our end users across all grades (full-time MGs), interns, off rolls, SG) have access to the best IT assets which will help the users in delivering their duties to their fullest abilities and thereby contributing to the ever-increasing growth of the organization. Title IT Program Manager (Finance) About the role Work with the IT Head and drive the following key KPIs Usage Monitoring: Track the usage of key licenses and proactively highlight any potential overage risks. Building up the consumption and tracking up the best renewal requirements. Cost Provisioning: Assist accounting team in closure of books through timely and correct provisioning of usage and cost actualisation for P&L management. Cost projection and planning for high value tools and software. Budget Tracking: Work with product and engineering teams to prepare the company wide budgets. Track the actual expenditure vs budgeted and appraise the management of any deviation Evaluate budget planning and cost management for various licenses, softwares, API and other cloud services. Contract Negotiation: Work with the purchase team in negotiating and structuring the contracts of different IT related services. Check with business for any renewal requirement of IT related tools and softwares. Optimization Employ AI tools to drive ongoing enhancements in processes, systems, and tracking Superpowers/ Skills that will help you succeed in this role Degree in Finance with 5+ years of experience Excellent verbal and written communication abilities across all levels of an organization Cohesively work with a lot of people, across functional teams every day Advanced Microsoft Excel skills and experience with other financial systems such as SAP, Anaplan Proficiency with AI tools including ChatGPT, Google Gemini, and Notebook LM

Job Description for Associate Technical Analyst: - The Asset Management Analyst will be responsible for managing the end-to-end lifecycle of IT assets, primarily focusing on Device Life Cycle Management (DLM). This role will involve overseeing the procurement, inventory management, deployment, and disposal of IT assets such as laptops, desktops, mobile devices, and other hardware, ensuring compliance with internal policies and industry standards. Experience 1-3 years of experience in IT Asset Management, with a focus on device lifecycle management (DLM). Education 3 Year Diploma after 12th or Any Graduate or 15 Years of Education Skills Excel Proficiency : Advanced skills in Excel (PivotTables, VLOOKUP, advanced functions) for reporting and data analysis. Lifecycle Management : Solid understanding of the full asset lifecycle, from procurement, deployment, management, and disposal. Audits & Reconciliations : Ability to conduct periodic audits and perform reconciliations to ensure accuracy of asset records. Vendor & Logistics Coordination : Collaborate effectively with vendors and logistics partners to ensure timely and accurate delivery and return of IT assets. ITIL Knowledge : Understanding of ITIL practices in managing IT assets, particularly for procurement and disposal. Documentation & Reporting : Strong documentation skills and ability to generate reports regarding asset statuses, procurement, and disposal. Rolls & Responsibilities Asset Lifecycle Management : Manage the entire asset lifecycle for IT equipment (from procurement to disposal) in line with business requirements and policies. Asset Records Management : Maintain and update IT asset records in ServiceNow or other asset management systems to ensure accuracy and completeness. Inventory Management : Ensure that the inventory of IT assets is up to date, including tracking asset quantities, locations, and statuses. Generate regular reports on asset inventory, procurement status, and lifecycle management metrics Audits: - Conduct periodic asset audits and inventory reconciliations to ensure data integrity and compliance with internal and external standards. Vendor Coordination : Work with vendors teams to ensure timely acquisition of IT assets, keeping track of orders, receipts, and invoicing Asset Deployment & Disposal : Coordinate the deployment of new assets to end users and manage the proper disposal or recycling of retired assets. Logistics & Delivery Coordination : Liaise with logistics partners to ensure timely and accurate delivery of IT assets to users End-User Support : Work closely with IT support teams to resolve asset-related issues, such as hardware failures, repairs, or replacements

Job Summary The IT Asset Executive will be responsible for overseeing the lifecycle of all IT assets within the organization. This includes hardware, software, licenses, and other technology-related resources. The individual will work closely with various teams, including IT, finance, HR and operations, to ensure accurate asset tracking, optimization, and compliance with relevant policies and regulations. The IT Asset Manager will play a crucial role in optimizing IT asset utilization, cost-effectiveness, and risk management. Other details 1. Bachelor's degree in Information Technology, Computer Science, or a related field. 2. Proven experience (3-4 years) as an IT Asset executive or in a similar role. 3. Strong knowledge of IT asset management principles, best practices, and industry standards. 4. Familiarity with IT procurement processes and vendor management. 5. Excellent organizational and communication skills. 6. Analytical mindset with the ability to interpret data and make data-driven decisions. 7. Proficient in using asset management tools and software. 8. Understanding of software licensing agreements and compliance. 9. Familiarity with IT security and risk management practices. Roles and Responsibilities 1. Asset Inventory Management: Maintain an up-to-date inventory of all IT assets, including hardware, software, and licenses, across multiple locations and departments. Regularly reconcile inventory records to ensure accuracy and identify discrepancies for resolution. Create and maintain detailed documentation for each asset, including purchase information, warranty status, configuration details, and end-of-life plans. 2. Procurement and Vendor Management: Collaborate with procurement teams to ensure IT assets are acquired in a cost-effective and timely manner while adhering to company policies. Evaluate and negotiate vendor contracts for hardware, software, and services, ensuring favorable terms and conditions. Track license agreements, renewals, and compliance requirements. 3. Asset Deployment and Disposal: Coordinate the deployment of IT assets to employees, ensuring proper configuration and user accessibility. Implement secure and environmentally responsible processes for asset disposal or recycling, in compliance with applicable regulations. 4. Cost Optimization and Budgeting: Work closely with finance and HR teams to manage IT asset-related budgets, forecast future expenditures, and identify cost optimization opportunities. Analyze asset utilization data to make informed decisions about resource allocation and identify potential cost savings. 5. Reporting and Analytics: Generate regular reports and present key performance indicators related to IT asset management to stakeholders and management. Utilize data analytics to identify trends and recommend process improvements.

HI Team, This is not an Admin role, but rather an Asset Management profile involving end-to-end procurement to disposal, with technical expertise in: Handling loose machines and related technical tools Using and managing ticketing tools and portals like ServiceNow Reporting using Power BI and Power Automate Strong working knowledge of Excel, including data fetching and export Overall experience of 6+ years in relevant domains Role & responsibilities Preferred candidate profile

Generate compliance reports from an existing dashboard or build requirements to create a new reporting dashboard Proactively Monitor, track, and report on security compliance status across systems and processes. Analyze large datasets to identify trends, anomalies, and compliance risks. Support security audits, assessments, and certification efforts through data collection and analysis. Possess strong communication skill, collaborate with cross-functional matrix teams to drive root cause analysis, corrective actions and improvements based on data insights. Maintain and enhance compliance reporting dashboards and metrics for leadership visibility and decision making. Required education Bachelor's Degree Required technical and professional expertise Experience working with security architects and technical security teams to define and implement security processes and procedures based on industry-standard best practices and compliance requirements. Defining the requirements and validating the procedures and audit testing methodology Working with the Development teams to ensure automation of evidence collection and evidence management is always in line with compliance expectations, otherwise, identifies specific actions and owners to meet the expectations. Assisting team members in addressing highly complex security issues applicable to enterprise environment Ability to utilize project management principles to properly scope compliance work efforts by service lines, identify common areas of work, and create a measurable milestone plans across service lines to enable completion of compliance work items on time. Ability to manage multiple priority projects simultaneously under a short timeline Experience/familiar with enterprise risk management (ERM) framework, service delivery operations, software development lifecycle and be able to understand when to request and integrate risk items into compliance reporting. Experience with compliance programs such as FedRAMP/ FISMA, HIPAA, GDPR, SOC 2, PCI, NIST, ISO, ITAR, etc. Conducting regular reviews on compliance progression of systems and hosting internal audit/assessment as required to maintain compliance certifications. Ability to translate and interpret regulatory compliance requirements into technical controls Ability to understand cloud enterprise business computing operations/requirements, and effectively communicate to service lines what is expected in order to consider a work item complete. Also, will possess good understanding of networking security including security systems such as firewalls, intrusion detection, vulnerability scanning, OS patching, health-checking Diagnosing the root cause of problems and propose solutionsExamples would be failed patches, tooling issues, false positives on system tests, authentication problems. Drive and track audit, security and compliance finding remediation to closure. Experience with enterprise configuration Management database (CMDB) or IT Asset inventory Management. Understand CMDB's structure, data quality, relationships between CIs (Configuration Items), and updates. Use the CMDB for risk, audit, and compliance analysis and reporting Proficiency in SQL, Excel (advanced levelpivot tables, macros), and ServiceNow— data analytics and visualization functionalities Ability to process large datasets, identify and handle missing data, data transformation, normalization, and data quality checks. Ability to perform data analysis to discover patterns and trends to mitigate security risks and drive business results Work with stakeholders to define key metrics and KPIs; develop dashboards and reports for business users. Collaborate with database engineers, data owners, security focal, product managers, and broader metrics teams to understand data needs. Results oriented with intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in a fast paced, dynamic environment. Strong project management skills with ability to design visual and appealing presentations Strong collaboration, problem-solving and critical-thinking abilities. Excellent communication skills — ability to explain technical findings to non-technical audiences. Good time management, organizational skills, and ability to prioritize tasks. Curiosity and a continuous learning mindset. A highly organized with strong attention to detail, analytical and project management skills Work independently within a team focused organization. Preferred technical and professional experience Experience or familiar with cloud service models; IaaS preferred. Project management and consulting experience is a plus Experience with process automation is a plus Experience with Linux Shell, Perl or Python is a plus

IT asset management Experience of IT asset , inventory manage, Managed over 50000+ IT assets In depth knowledge on FAR, Asset reconciliation, Asset allocation, De allocation etc, Experience- Min 1years

Should Have Good Communication Skills Should Have EXP Into Ticketing Tool , SLA, up-to-date IT asset inventory (hardware and software).ServiceNow, Good understanding of software licensing and compliance standards.

ITAM , Asset Allocation , Asset Life Cycle , CMDB , Service Now Immediate Joiner Only face to face interviews

Roles and Responsibilities: Manage IT assets, including hardware, software, and licenses to ensure compliance with company policies and regulatory requirements. Coordinate with internal stakeholders to identify asset needs and develop strategies for procurement and deployment. Conduct regular audits of IT assets to ensure accuracy of inventory records and identify opportunities for optimization. Collaborate with other teams to resolve issues related to asset management, such as troubleshooting technical problems or resolving disputes over ownership. Job Requirements: Maintain accurate hardware asset records using ITAM systems Manage hardware purchase orders and vendor relationships Oversee procurement, deployment, maintenance, and disposal of hardware assets Ensure compliance with asset management policies and SLAs Track assets throughout their lifecycle and ensure data accuracy Conduct regular audits and reconcile physical inventory with system records Generate and analyze reports on asset status, utilization, and lifecycle costs

Location: Gurgaon DOJ: Immediate Joiner Budget: 22000 per month Working Days : Monday to Saturday JD for the IT Asset Coordinator: - Should have 2 plus years minimum experience of working on IT Asset management profile. Should have B. Tech / Polytechnic Diploma or any Graduate. Should have experience and good skills to work on any IT Asset management tool ( like Sapphire, Manage Engine etc.) Should have knowledge of MS Excel intermediate level. Should have basic IT hardware knowledge. Should have Knowledge about Inward /Outward process /Spare Part Mgmt. Good understanding of IT Assets Capitalization. Procurement, and other Team to get the required info. Must be aware of common IT Assets activity like PAV, E-waste, Gate-pass process, Asset allocation/de-allocation. Candidate should be capable to manage day to day task independently. Candidate should be presentable and capable to work in corporate environments. Responsibilities Asset tagging and attaching to the assets. Receive assets from vendors, inwards and outwards. Manage the process of couriering the assets to various locations of business entities in India or to vendors in India. Maintaining the stock of all hardware in all business units. Send hardware / follow-up with vendors for repair Keep a check on hardware warranty. Make entries in Asset Management software and manage hardware allocation. Moving assets from the storage location to the user's desk and vice versa. Help in physical asset reconciliation.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Key Responsibilities:-1.Act as a project management lead for the HAM CMDB delivery projects.2.Provide end to end support for managing the HAM CMDB engagements.3.Leads a team of Specialists and analysts for ensuring defect free client deliverables and meeting all KPIs.4.Maintain currency on policy and process documents.5.Configure, develop, enhance, and implement application maps using service mapping.6.Handling Stakeholders and conducting scheduled cadence with them. Technical Experience:-1.Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera, Snow SLM, SCCM.2.Minimum 10- 12 years of experience in ITAM delivery and 10 years of experience in IT asset / CMDB management.3.Should have very good understanding of CSDM and Service Mapping concepts and should have applied this on previous engagements. Professional Attributes:-1.Excellent communication written and oral and interpersonal skills.2.Strong communication and presentation skills.3.Should be open to manage and oversee multiple projects.4.Desirable certified Asset manager- CITAM. Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualifications Graduate with 15 years of education

Analysing and managing existing assets to determine their performance and to prolong their lifecycle. Evaluating potential investments and acquisitions to recommend the most cost-effective solutions. Developing maintenance procedures and ensuring implementation to minimise operational costs and improve safety. Working closely with project teams to ensure correct asset selection, inspection and maintenance. Providing technical support and advice to other departments and staff on asset management. Compiling and submitting regular reports to management about asset condition, functionality and costs.

BDM will be responsible for developing and executing sales & and business development strategies for the clients. To generate leads, client servicing, project execution, develop a database of qualified referrals, Area mapping, prospecting, negotiation, freezing on commercials, and closing of deals with the necessary documentation. Maintain excellent working relationships with existing clients and increase year-on-year billing value. Responsible for managing portfolios of large accounts and taking ownership of establishing and maintaining a relationship with the accounts key decision-makers. Driving revenue enhancement in the accounts by identifying opportunities for service increase, by cross-selling and up-selling of services. To conduct baseline study and research in respective verticals and regions in formal sectors. To network and build relationships with key stakeholders in the recycling sector.

Maintain and manage the complete lifecycle of IT assets (hardware and software). Monitor asset inventory using IT Asset Management tools and databases. Ensure data accuracy by regularly auditing and reconciling asset records.

Designation: Sr. Officer / Officer Information Technology Role/Functional Area: Executive Location: Mumbai- Churchgate Experience: 5-10 yrs Key Responsibilities: 1. Procurement Support: • Handling new procurement requests and purchase order (PO) creation. • Managing IT requirements for new office setups. 2. Hardware & Systems Replacement: • Coordinating the replacement of outdated or faulty hardware and systems. 3. IT Clearance Process: • Executing IT clearance formalities for exiting employees. 4. Printer Management: • Overseeing billing for rental printers and ensuring timely vendor coordination. 5. UPS Management: • Procurement and Annual Maintenance Contract (AMC) management for UPS systems. 6. Network Link Management: • Creating POs for new internet/data links. • Managing link modifications, commissioning, and terminations. • Handling associated billing and documentation. 7. Telecom Billing: • Managing billing for PRI lines, mobile connections, and landlines. 8. CCTV Systems: • Monitoring and maintaining CCTV infrastructure. • Coordinating configuration and technical support activities.

Role & responsibilities Supervise a team involved in operational tasks related to employment record/medical/payroll and other transactional information, public services, or government-related processes. Manage team scheduling, shift rostering, and ensure consistent resource availability. Ensure strict adherence to process workflows, data privacy standards, and service-level agreements (SLAs). Act as the first point of escalation for operational or team-related issues. Conduct training sessions and refresher courses for team members on SOPs, compliance, and communication protocols. Monitor and analyze team performance, quality, and turnaround time; provide coaching as needed. Coordinate with stakeholders from medical institutions, public offices, or third-party vendors to ensure smooth operational flow. Maintain accurate documentation and prepare regular status and performance reports for management. Promote a culture of accountability, continuous improvement, and service excellence.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : End User & Data center IT Asset Mgmt Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. A typical day involves resolving client issues and ensuring system functionality. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide timely resolution to client issues.- Communicate effectively with clients to understand and address their concerns.- Collaborate with internal teams to ensure seamless system functionality.- Document client interactions and issue resolutions.- Stay updated on product knowledge and industry trends.- Assist in training new team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in End User & Data center IT Asset Mgmt.- Strong troubleshooting skills in IT asset management.- Knowledge of ITIL framework for IT service management.- Experience in using IT asset management tools.- Good understanding of hardware and software inventory management. Additional Information:- The candidate should have a minimum of 0-2 years of experience in End User & Data center IT Asset Mgmt.- This position is based at our Mumbai office.- A 15 years full-time education is required. Qualification 15 years full time education

Job description Job Title: Senior Executive - IT Location: Gurugram Job Type: Full-time Key Responsibilities: Manage vendor lifecycle: onboarding, coordination, evaluation, and relationship management. Oversee end-to-end IT asset and inventory management: procurement, allocation, tracking, and disposal. Support SCM activities including purchase order processing, logistics coordination, and material flow tracking. Maintain detailed records of IT assets, SCM data, invoices, and procurement documentation. Prepare regular reports and Management Information System (MIS) dashboards for inventory, vendors, and supply chain performance. Coordinate internal stakeholders and external vendors to ensure smooth supply chain operations. Ensure timely and professional communication via email and documentation follow-up.