23205 Data Analysis Jobs

We are seeking an experienced Assistant Manager to lead quality initiatives in our Paint Shop . The ideal candidate will be responsible for driving quality improvement projects, reducing PPM (Parts Per Million) , and managing all process and system-related documentation. You will be instrumental in conducting audits, analyzing quality data, and ensuring that all production and customer feedback is monitored and addressed effectively. Key Responsibilities Quality Improvement: Drive Paint Shop quality improvement projects to reduce defects and optimize processes. You will be directly responsible for Paint Shop PPM reduction and implementing corrective actions. Audits & Documentation: Manage all Paint Shop process & system-related documents . You will conduct process & product audits to ensure compliance with quality standards. Data Analysis & Monitoring: Conduct IQPR (In-house Quality Performance Report) analysis to identify trends and root causes of quality issues. You will also be responsible for daily production monitoring and following up on customer feedback to ensure satisfaction. Qualifications Proven experience in a quality assurance or managerial role, specifically within a paint shop or similar manufacturing environment. Strong background in quality improvement methodologies and PPM reduction . Experience with process & product audits and documentation. Skills Excellent analytical and problem-solving skills for IQPR analysis . Strong attention to detail and a commitment to quality. Effective communication skills for customer follow-up and team collaboration. The ability to lead and drive change in a production environment.

Job Description: We are hiring qualified Radiologists for our diagnostic centers in Kolkata at the following locations: Moulali Full-Time / Morning Part-Time Nethaji Nagar Full-Time / Morning Part-Time Lake Town Full-Time / Morning Part-Time Responsibilities: Perform and interpret radiological investigations including USG, CT, and MRI (depending on availability) Provide accurate and timely diagnostic reports Maintain patient safety and service quality Coordinate with clinical staff and patients Requirements: MBBS with MD/DNB/DMRD in Radiology 05 years of experience (Freshers may apply) Valid medical registration Good communication and diagnostic skills Work Timing: Full-Time: As per center schedule Morning Part-Time: Typically 8:00 AM 1:00 PM Salary: Best in industry / Negotiable Joining: Immediate preferred Akash HR Manager [HIDDEN TEXT] || 90 637 637 34 [HIDDEN TEXT]

We are seeking a skilled Functional Project Manager to join our team in India. The ideal candidate will have a strong background in managing functional projects, ensuring successful delivery and stakeholder satisfaction. This role requires excellent leadership and communication skills, along with a solid understanding of project management methodologies. Responsibilities Lead and manage functional projects from initiation to closure. Collaborate with cross-functional teams to define project scope, goals, and deliverables. Develop and maintain project plans, schedules, and budgets. Identify and mitigate project risks and issues effectively. Ensure timely communication and updates to stakeholders regarding project status and progress. Facilitate project meetings and workshops to drive project momentum. Monitor and report on project performance metrics to ensure adherence to timelines and quality standards. Skills and Qualifications 6-11 years of experience in project management, preferably in a functional role. Strong understanding of project management methodologies (Agile, Waterfall, etc.). Excellent communication and interpersonal skills to liaise with stakeholders at all levels. Proficiency in project management software and tools (e.g., MS Project, JIRA, Trello). Strong analytical and problem-solving skills to address project challenges. Ability to manage multiple projects simultaneously and prioritize tasks effectively. Experience in stakeholder management and conflict resolution. Intrested candidates please share your resume at [HIDDEN TEXT] Thanks, Nickita HP:9677400201

Role & responsibilities Develop and implement merchandising strategies to drive sales across various channels (retail, e- commerce, wholesale) Collaborate with marketing, product development, and sales teams to develop seasonal merchandising plans and promotional strategies Conduct market research to identify consumer trends, competitive landscape, and emerging opportunities Work with product development teams to ensure alignment between merchandising strategies and product assortment planning Develop and maintain merchandising guidelines, standards, and best practices Merchandising: Product assortments, visual merchandising displays, in-store promotions, merchandise website. Gifting: Own complete gifting activities including selection and procurement of gifts and manage festive promotion campaigns like Kumbh, Rat Yatra, Diwali etc. BTL activities - trade marketing activities with events, activations, and promotional programs -Manage customer care operations Good with data analysis, preparing reports and presentations Soft: The ideal candidates should have excellent communication skills, be good at people management, mature, and have the ability to stretch and handle pressure.

Description We are seeking a dedicated and detail-oriented Admin Manager to oversee our administrative functions. The ideal candidate will have 2-5 years of experience in managing office operations, ensuring that all administrative tasks are carried out efficiently and effectively. Responsibilities Oversee daily administrative operations and ensure smooth functioning of the office. Manage office supplies inventory and place orders as necessary. Coordinate with various departments to ensure effective communication and collaboration. Prepare and maintain regular reports on office activities and employee performance. Assist in the recruitment process by scheduling interviews and onboarding new hires. Implement and manage office policies and procedures for better efficiency. Handle correspondence, mail, and filing systems for the organization. Skills and Qualifications Bachelor's degree in Business Administration, Management, or related field. 2-5 years of experience in an administrative role or management position. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational skills with the ability to multitask and prioritize work effectively. Excellent verbal and written communication skills. Familiarity with office management procedures and basic accounting principles. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail.

Product Owner - Voice & Contact Center Position Snapshot Regional role at Nestl IT Platforms - Connectivity & Voice - Product Owner Voice & Contact Center Europe Permanent contract Full-time, at Bangalore IT HUB with flexibility to work remotely Bachelor's degree in computer science, Engineering, Business, or related field; master's degree preferred. Relevant certifications on Voice and Contact Center Technologies, Exposure to multiple, diverse technical configurations, technologies and processing environments 7+ years experience in IS/IT (e.g. Product Owner, BA, PM, etc.) Fluent in English Position Summary As a Regional Product Owner in Voice & Contact Centre he/she will be accountable for owning and prioritizing product/platform backlog items and for overall tactical value delivery in the Product Lifecycle, Responsible for maximizing value of the product/platform and the work of the development team. Works closely with the IT Product/Platform manager to ensure that releases are reflective of product strategy (i.e. Vision and Roadmap) and receiver needs and acts as a key information conduit for the development team. As the owner of the Product/Platform backlog, is accountable for the backlog items prioritization and for the overall tactical value delivery in the Product Lifecycle. As part of ourEUR Connectivity & Voice Regionalteam, you will: Establish product roadmap in line with Product/Platform Manager vision and directions, manage product backlog, define projects & implements agile project methodologies Manage Voice/Telephony and Contact Center products in the Region, Nestl & Nespresso Stakeholders, Market IT, External Vendor and Internal Consultants. Responsable for the Voice and Contact Center projects and operational support and KPIs. Lead the development and maintenance of stakeholder mapping, communications and reporting A Day in the Life of Network Protection - Product Owner EUR Planning and Prioritization: Define and prioritize product features and enhancements based on customer needs, market analysis, and business objectives. Work closely with stakeholders to gather requirements, conduct user research, and define user stories and acceptance criteria. Cross-Functional Collaboration Collaborate with Global engineering, design, and other cross-functional teams to ensure the timely and successful delivery of product releases. Facilitate communication and alignment between internal teams, external partners, and customers to drive product innovation and customer satisfaction. Product Development and Execution: Drive the development and execution of product initiatives, including feature definition, sprint planning, and release management. Monitor project progress, track key performance indicators (KPIs), and identify opportunities for continuous improvement and optimization. Customer Engagement and Feedback: Engage directly with customers to gather feedback, validate product concepts, and solicit input for future product enhancements. Act as a customer advocate within Nestl organization, championing their needs and priorities to ensure receiver-centric product development. What will make you successful Proven experience as a Product Owner or similar role, with a focus on Enterprise Voice and Contact Center. Good Understanding of Enterprise Voice, Operator Connect Solutions, Telephony Technologies , PBX Technologies (This includes familiarity with telephony systems, IVR, ACD (Automatic Call Distribution), CTI (Computer Telephony Integration), and CRM (Customer Relationship Management) systems, Data Analysis and Reporting. Customer Experience (CX) Understanding: A strong understanding of customer experience principles and best practices is essential. This involves knowing how to design and optimize customer journeys, gather customer feedback, and prioritize features that enhance the overall customer experience. In-depth knowledge of network protocols, routing, switching, and IP addressing. Good analytical, problem-solving, Incident management skills. Effective communication and interpersonal abilities, with the capacity to collaborate with diverse teams and stakeholders. Practical experience working in DevOps organizations with applied Agile methodologies (SCRUM) Good organization and prioritization skills, with the ability to manage multiple responsibilities at the same time.

Job Purpose We are looking for a passionate Data Analyst to support the Operations Analytics department at ICE. The successful candidate will play a crucial role in extracting actionable insights from large datasets to guide strategic decision making within the organization. Primary responsibilities will revolve around analyzing complex data sets, identifying patterns, and developing models to provide actionable recommendations to our stakeholders. Responsibilities Data Analysis: Collect, clean, and preprocess large datasets to extract meaningful information. Conduct exploratory data analysis to identify trends, correlations, and patterns. Capacity Planning: Job includes assessing and analyzing the unit's production process, determining how to improve its system efficiency Create visualizations, reports and dashboards on Power BI to monitor key performance indicators. Use Power Automate for automation of manual processes Prescriptive Modeling: Develop and implement prescriptive models using statistical and machine learning techniques to generate actionable recommendations. Collaborate with cross-functional teams to understand business requirements and translate them into analytic solutions. Decision Support: Provide decision support by translating analytical findings into clear, actionable insights for key stakeholders. Work closely with business leaders to understand their goals and challenges, offering data-driven solutions. Optimization: Identify opportunities for process optimization and efficiency improvement based on data-driven insights. Implement algorithms and models to optimize business processes and resource allocation. Communication: Present findings and recommendations in a clear and understandable manner to both technical and non-technical stakeholders. Collaborate with team members to ensure effective communication and understanding of analytical results. Collaboration: Work closely with data engineers, business analysts, and other stakeholders to ensure data integrity and relevance of analytical models. Knowledge And Experience Proven experience in data analysis and prescriptive modeling. Experience in programming languages such as Python, DAX and SQL is preferred. Strong understanding of statistical concepts and machine learning algorithms. Excellent communication skills with the ability to convey complex findings to both technical and non-technical audiences. Experience with data visualization tools and techniques (Tableau, Power BI, etc.) BS in Mathematics, Economics, Computer Science, Information Management or Statistics.

What will your job look like The OSP Engineer performs all aspects of OSP engineering for copper and fiber projects and will be heavily involved in activities including the following Control OSP Field Engineering projects, tracks and manage market processes Development of OSP planning/design documentation, plans and specification assembly Special drawings/plant records, construction management documentation, and any other duties to ensure projects are completed successfully. Resolve issues affecting projects scope, quality, risk, and timeline Timely delivery of correction received jobs and notifying Client on timely manner The OSP must have the ability to lead, coordinate, and manage a OSP Fiber engineering field team Understanding the Client Requirements and planned the network to cover a greater number of customers to the service provider. You will own the progress and predicts risks (Quality, timeline and budget) as needed and takes vital mitigations required to meet the critical metrics, prioritize activities (self, team, external) Lead continuous improvement via Root Cause Analysis, Lessons Learnt and Prevention processes. Track quality critical metrics and acts to continuously improve quality and measurements. Promote a culture of continuous improvements/efficiencies to the OSP engineering and/or business processes throughout of the box thinking on product and processes and by utilizing or creating new engineering tools and different innovation techniques. You will advocate, works with project teams to understand the need for change. Plan, communicate and execute the desired changes Strong communication and writing skills with the ability to clearly explain issues. All you need is... Very good understanding of GPON or Fiber to the Home (FTTH), FTTX Network Planning, Designing, Deployment Understanding on Fiber tool Arc GIS, Auto cad, Aramis, Waldo, BSTCAD, Spatial Net, Micro station, ArcMap (Esri suite), BentleyComms V8i (Fiber/Coax/Strand), Centurylink-NID, Katapult, NDS, Firework Good understanding on construction methodology Aerial, Buried, Underground Must have knowledge of Billing docs , BoM, BoQ, SoQ, JAM Report Must have knowledge to Analyze field data Creating design of FTTx Fiber Network According to Redline which initiated by Client to provide Fiber Connectivity to particular address/ customer Must have understanding of various type of Job type in Fiber planning and designing of HFC/FTTB MDU designing from street network to customer premise as per field survey report Conducting survey with Business and ROW team for feeder path and distribution for proper connectivity of building, customers Must have understanding of various permit types , Layout , TCP HOA (Home owner Association) Good in Microsoft office use- excel, power-point, etc

Job description Route planning Vendor coordination Ensuring on-time deliveries to the stores & customers Ensuring POD management New Vendor hiring Circulating & monitoring performance through MIS reports Training the team towards reduction in In Transit Damage. Required Candidate profile Working knowledge of MS Office Utilities Excel, Power point, Word, Data analysis & interpretation SAP Knowledge is preferable Clear communication and interpersonal skills Geography knowledge

Role & responsibilities Ability to identify fraud scope, data logicst to identify exceptions. Additional capability to analysis and prepare smart dashboards Timely and accurate reports with an ability to identify financial and non-financial transactions. Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentation Strategize on purpose to ensure the best optimal outcome for the Company. The Key role would be to Devise Investigation strategy Ensure legal interest of the Company is protected by taking appropriate actions for protecting its interests.

Company Profile EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to customer) distribution channel, offering travel agents access to its website to facilitate the booking of domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-to-customer) distribution channel in 2011, primarily targeting the growing travel requirements of the Indian middle-class population. About The Role We are seeking a highly motivated and proactive candidates to join our team. You will gain handson experience in various aspects such as corporate structure, knowledge of business strategies, market research, meetings with team members. This position offers a unique opportunity to work closely with the high qualified team. Roles & Responsibilities Deals with the corporate clients via calls , texts and mails for the growth of our business. Collaborate with team members to contribute for ongoing projects Attend meetings and give necessary suggestions for upcoming projects. Assist in the preparation of reports, presentations and other necessary needs. Stay updated with the market standards and research for the growth aspects. Take initiative and work closely with the team for future growth. Requirements Ability to work in a dynamic team environment Should have knowledge of corporate strategy Bachelor's degree in Business , marketing is preferred Excellent communication skills both verbal and written Must have good listening skills Must have knowledge of MS Office Comfortable in meeting with clients

Job responsibilities: Self-motivated, proactive and analytical candidate with Lead by Example attitude. Should exemplify a high degree of subordination, punctuality and honesty. Experienced in event management, organizing, procurement and purchase and should have operational knowledge of all these functions. Should be flexible in terms of timings and should be able to work in a dynamic work environment. Proven work experience as a team member in an administration department. Solid experience with office management systems, ERPs and MS Office. Excellent organizational skills with ability to think proactively and prioritize work. Good in written and verbal communications, should be able to deal with vendors, clients as and when required. Must have knowledge of store, security, housekeeping and asset management. Should be competent to work with other departments/functions as and when required. To assist in the department in the development, performance and maintenance of the administration team and provide general office support to the organization. Prepare/maintain MIS and other reports on Daily/weekly and monthly basis. Liaison with other departments, vendors and functions as and when required. Requirements and skills: Proven experience as an office administrator, office assistant or relevant role Outstanding communication and interpersonal abilities Excellent organizational and leadership skills Familiarity with office management procedures and basic accounting principles Excellent knowledge of MS Office and office management software (ERP etc.) Qualifications in secretarial studies will be an advantage High school diploma; BSc/BA in office administration or relevant field is preferred

Job Description We are seeking a dynamic and results-driven Sales Officer (VBL) to join our team in India. The ideal candidate will be responsible for driving sales growth by developing relationships with clients, identifying new business opportunities, and achieving sales targets. This role requires a proactive approach to sales and excellent communication skills to effectively engage with customers and internal stakeholders. Responsibilities Develop and maintain relationships with key clients and customers to drive sales growth. Identify and pursue new business opportunities to expand the customer base. Achieve sales targets and objectives set by the management. Prepare and present sales proposals and forecasts to management. Conduct market research and competitor analysis to identify trends and opportunities. Collaborate with the marketing team to create promotional strategies and campaigns. Provide exceptional customer service to enhance customer satisfaction and loyalty. Maintain accurate records of sales activities and customer interactions in the CRM system. Skills and Qualifications Bachelor's degree in Business Administration, Marketing, or a related field. 2-7 years of experience in sales or business development, preferably in the beverage industry. Strong communication and interpersonal skills to effectively engage with clients and team members. Proficiency in using CRM software and Microsoft Office Suite (Excel, PowerPoint, Word). Ability to analyze market trends and customer needs to develop targeted sales strategies. Demonstrated ability to meet and exceed sales targets. Strong negotiation and closing skills to drive revenue growth. Self-motivated and results-oriented with a strong work ethic.

Job Description We are seeking a detail-oriented Executive - Finance & Accounts to join our team. The ideal candidate will play a key role in managing financial operations, ensuring the accuracy of financial reporting, and supporting the overall financial health of the organization. Responsibilities Prepare and maintain accurate financial statements and reports. Assist in budgeting and forecasting processes. Conduct financial analysis to support business decisions. Manage accounts payable and receivable functions. Ensure compliance with financial regulations and standards. Collaborate with internal teams to streamline financial processes. Support month-end and year-end closing activities. Skills and Qualifications Bachelor's degree in Finance, Accounting, or related field. Proficient in accounting software (e.g., Tally, QuickBooks). Strong knowledge of financial reporting and analysis. Excellent analytical and problem-solving skills. Proficient in Microsoft Excel and other MS Office applications. Strong attention to detail and accuracy. Good communication and interpersonal skills.

Job Description We are seeking a skilled Line Engineer/Production Engineer to join our team in India. This role involves overseeing the production processes, ensuring efficiency and quality standards are met, and implementing improvements to enhance productivity. Responsibilities Monitor and maintain production lines to ensure optimal performance. Troubleshoot and resolve technical issues that arise during production. Implement process improvements to enhance productivity and efficiency. Collaborate with quality assurance teams to ensure product standards are met. Conduct regular inspections and maintenance on machinery and equipment. Assist in the training and development of junior engineering staff. Analyze production data and generate reports for management. Skills and Qualifications Bachelor's degree in Mechanical Engineering, Production Engineering, or a related field. Proficiency in CAD software and other engineering design tools. Strong understanding of manufacturing processes and production systems. Excellent problem-solving and analytical skills. Ability to work collaboratively in a team environment. Familiarity with quality control standards and methodologies. Good communication skills, both written and verbal.

Job Description We are seeking a skilled Line Engineer/Production Engineer to join our team in India. The ideal candidate will be responsible for overseeing the production line, ensuring efficient operations, and maintaining quality standards. Responsibilities Oversee and manage the production line to ensure efficiency and quality standards are met. Conduct regular maintenance checks on machinery and equipment to minimize downtime. Collaborate with cross-functional teams to improve production processes and implement best practices. Analyze production data to identify areas for improvement and report findings to management. Troubleshoot production issues and provide technical support to production staff. Skills and Qualifications Bachelor's degree in Mechanical Engineering, Production Engineering, or a related field. Strong understanding of production processes and manufacturing principles. Proficient in using CAD software and other engineering tools. Experience with quality control methodologies and techniques. Excellent problem-solving skills and the ability to work under pressure. Strong communication and teamwork skills to collaborate effectively with other departments.

Description We are seeking a motivated Production Executive to join our team in India. The ideal candidate will play a critical role in managing the production process, ensuring that products are manufactured efficiently and meet quality standards. Responsibilities Oversee the production process to ensure efficiency and quality standards are met. Coordinate with various departments to facilitate the smooth operation of production schedules. Analyze production data to identify areas for improvement and implement corrective actions. Maintain compliance with safety and quality regulations throughout the production cycle. Assist in the training and development of production staff to enhance their skills and performance. Skills and Qualifications Bachelor's degree in Engineering, Manufacturing, or a related field. 1-5 years of experience in production management or manufacturing operations. Proficiency in using production planning software and tools. Strong analytical and problem-solving skills to address production challenges. Excellent communication and interpersonal skills to collaborate with team members and stakeholders. Knowledge of lean manufacturing principles and quality control processes.

Pay and Benefits: Competitive compensation, including base pay and annual incentive. Comprehensive health and life insurance and well-being benefits, based on location. Pension / Retirement benefits. Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays, and a third day unique to each team or employee). The impact you will have in this role: You will work with the ITFM Reporting Governance team that is responsible for the IT portfolio reports, Demand-Supply Time tracking reports. Your Primary Responsibilities: Conduct research and administer changes and updates to Apptio software. Skilled to write SQL queries and PL/SQL packages. Knowledge of Excel Formulas for Data Manipulation, Creating Pivot Tables. Ability in handling and understanding large data sets, and experience in data analysis. Perform financial month-end-close, budgeting, and forecasting using Apptio software. Experience in working with Onshore teams in the area of Requirements gathering, etc. Develop test cases, complete testing, and notify management of issues. NOTE: The Primary Responsibilities of this role are not limited to the details above. Talents needed for Success: 4-5 years of experience in Apptio Cost Transparency module (Allocation strategies, Modeling, custom reports dashboard). 2-3 years of experience in Apptio Datalink for data ingress/egress from various upstream and downstream systems. Well-versed with tech services terminology. Equal Opportunity Employer: Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job description o Scripts to automate SharePoint and Power Platform Teaching management (for Citizen coaching) Experience on Agile methodology Development and release Stakeholder Management| |Secondary Skills (Technical Good To Have)| Azure DevOps (for CI/CD deployment - IT Pro) C# Development Azure Functions ServiceNow |Soft Skills required| Good Communication Management Skills Sense of Priorities Task Management Relationship Management Quality Management| Key Skills/Competency SharePoint Power Platform PowerShell Teaching management (for Citizen coaching) Experience on Agile methodology Development and release Stakeholder Management

Job description Data Analyst The e-Retail Digital Marketing Analyst position involves working directly with a dynamic team of e-Retail business analysts based in Lyon, France, as they assist internal business partners in developing e-Retail strategies to achieve Michelin business goals. Tracks, measures, analyzes trends of the e-Retail execution of Michelin tyre products on identified e-Commerce websites, with a focus on defined KPIs Understands e-Retail business requirements and how to map those requirements to specific distributor relationships contexts Extrapolates trends and patterns from data analysis and suggests improvement opportunities Compiles a comprehensive narrative of how online distributors execute Michelin tyres e-Retail while interacting with initiatives; provides operational insights and recommendations Forecasts and prepares reports measuring the effectiveness of programs/action plans Designs and builds reports using multiple tools (e.g., dedicated Web analytics tools, Excel, PowerPoint, P ower BI ) Participates to scoping meetings and presentation meetings with internal business partners Plays a leading role within the Pune e-Retail Digital Marketing Analysts team, and acts as a problem solver towards other analysts Keeps up-to-date with the newest analytics and digital/e-commerce marketing trends Data Analysis Prioritize business and information needs with stakeholders. Identifies relevant data sources for the perimeter Acquires relevant data and maintain databases/data systems Sets up data collection and manages extraction from gathered data Interprets data, analyzes results and provides recommendations Compiles and organizes information, data and insight analysis in the relevant templates, dashboards Organizes the supports to be communicated and displayed in the organization through the appropriate processes to the stakeholders (ex: Business Review, Demand Review, Diagnosis for PSQ, ) Shares and explains the results of analysis and recommendations with stakeholders and other partners Filters and cleans data by reviewing computer reports, printouts, and performance indicators to locate and correct problems Customer/Internal Partners Focus Follows up with customers and/or internal partners to ensure that their needs have been met. Maintains service to customers and/or internal partners during critical periods. Work methods Applies methods and work instructions set by the entity Contributes to continuous improvement to enhance methods, practices and results

Job description Security Analyst - CERT Team KEY EXPECTED ACHIEVEMENTS 1. Security Incident Handling: Analyze and confirm the severity of security incidents based on available data. Follow documented incident response procedures to resolve threats efficiently. Collaborate with technical experts to develop and implement remediation plans. Track and monitor corrective actions, ensuring stakeholders are informed and engaged. Write detailed incident reports, including hot and cold feedback, for major incidents. Participate in crisis management, including artifact collection, risk analysis, and first-level threat assessments. 2. Projects, Continuous Improvement, and Expertise Sharing: Stay updated on the latest incident response techniques through training and daily monitoring. Provide technical expertise for projects, including tool evaluations, risk analysis assistance, and technical audits. Propose and develop new detection scenarios, automation tools, or enhancements to improve productivity. Conduct team knowledge-sharing sessions by presenting in-depth technical topics. Contribute to the broader expertise missions within the team based on skillsets. Experience Requirements: 10-12 years of relevant experience in cyber security, with a focus on security incident handling, detection, and analysis. Qualifications and Skills: Technical Skills: Data Analysis & SIEM Tools : Proficient in SPL (Search Processing Language) for data analysis, threat hunting, and creating dashboards. Strong experience with SIEM tools like Splunk (Preferred) , Q Radar or Sentinel. Endpoint Protection (EPP) & Endpoint Detection and Response (EDR): Hands-on experience with tools such as: Trend Micro Deep Security Microsoft Defender Palo Alto Cortex Tehtris eGambit Network Security & Firewalls: Knowledge of firewalls , IDS/IPS , VPNs , and network devices such as: Cisco Palo Alto Global Protect Proficiency in analyzing firewall logs and interpreting PCAPs using tools like Wireshark . Operating Systems & Scripting: In-depth understanding of Windows and Linux log analysis. Knowledge of PowerShell scripting and other system scripting languages. Investigative Skills: Ability to autonomously investigate alerts from detection to resolution. Behavioral Competencies: Strong analytical and problem-solving skills. Ability to work independently while collaborating with a global team. Excellent communication and report-writing skills. Passion for continuous learning and knowledge sharing. Flexibility to work in a fast-paced environment and support on-call rotations.

Job description Delivery and Service Manager - - - - - - - - - - - - Expected Achievements Define and apply local engagements while adapting central engagements (contracts) to local specificities. Ensure that services for clients are delivered in accordance with defined commitments. Facilitate and prepare changes in ongoing activities (Run operations). Foster efficient collaboration between stakeholders involved in service delivery, including onsite support partners and global/local partner companies. Challenge and validate user requirements and the solutions proposed by partners. Manage contractual and payment processes for partner/service companies. Oversee and manage the IT budget, ensuring cost efficiency and optimization. Identify and implement opportunities for service improvement and operational efficiency. Continuously monitor and analyze user satisfaction, implementing improvement actions as necessary. Provide support for site-specific local IT projects. Leverage ServiceNow for ITIL-based process management and service tracking. Maintain strong asset management practices, ensuring accountability and optimization of IT assets. Skills Required Strong understanding of contractual obligations, vendor management, and payment processes. Proven experience in IT service management, with a focus on efficiency and user satisfaction. Proficiency in ITIL processes, with hands-on experience using ServiceNow or similar ITSM tools. Excellent communication and stakeholder management skills to interact with business units, service providers, and IT teams. Experience in budget management and cost control within an IT environment. Strong analytical and problem-solving skills to drive continuous improvement initiatives. Solid background in asset management, including tracking, optimization, and lifecycle management Experience in managing IT services in a global or multi-site environment. Familiarity with network (NET), digital applications (DAP), and end-user experience (EUX) services.

Job description Process Manager Supervision and control: Monitors the performance of processes to ensure they operate efficiently and meet set objectives. Continuous improvement: Identifies opportunities for improvement and implements changes to optimize processes Training and support on process: Trains teams on processes and provides ongoing support to ensure their understanding and adherence. Collaborate with cross-functional teams to ensure successful of the mission - Provide regular status updates to stakeholders, ensuring effective communication Effectively Leading the Incident, Problem and Change Management processes across the Service Lines (SL) and Business Services (BSS) Handling escalations Important Requirements: Good Understanding of Incident, Problem, Change and Service Request Management Lean Agile Culture Technical culture in software development and infrastructure operations ITIL Certified 3 days mandatory- Work from Office Skills: Experience in process management or a related role, with knowledge of service management principles, processes and best practices. Good communication and interpersonal/ intercultural skills, with the ability to build rapport and maintain positive relationships with teams and internal stakeholders. Strong abilities in lean management, with a customer-centric approach to resolving service-related challenges. Abilities with service management frameworks such as ITIL Good knowledge of Michelin IS is a real plus

Job Description:- The objective of the Role : Collaborate with executive-level management in the development of performance goals and long-term operational plans. Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration. Set strategic goals for operational efficiency and increased productivity. Grow existing accounts operationally and financially. Work with project managers in the development of financial and budgetary plans. Analyze current operational processes and performance, recommending solutions for improvement when necessary. Roles Responsibilities Liaise with superior to make decisions for operational activities and set strategic goals. Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives. Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks. Devise strategies to ensure the growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs. Working knowledge of data analysis and performance/operation metrics. Supervise staff from different departments and provide constructive feedback. Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements. Oversee customer support processes and organize them to enhance customer satisfaction. Work closely with human resources to lead the team with integrity and establish and maintain a trusting, inclusive, and productive environment. Review financial information and adjust operational budgets to promote profitability. Revise and/or formulate policies and promote their implementation. Manage relationships/agreements with external partners/vendors. Evaluate overall performance by gathering, analyzing, and interpreting data and metrics. Ensure that the company runs with legality and conformity to established regulations. Familiarity with MS Office and various business software (e.g. Salesforce, CRM). Skills and Qualifications : Bachelor s degree in business administration or related field. Proven experience as Sr. Manager Operations or equivalent position. Outstanding communication and people skills. 5+ years senior leadership role in the appropriate field. Superior knowledge of multiple operational functions and principles, including finance, customer service, and employee management. In-depth knowledge of diverse business functions and principles. Proven ability to plan and manage the operational process for maximum efficiency and productivity. Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands. Strong working knowledge of industry.

Job description Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives. Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks. Devise strategies to ensure the growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs. Working knowledge of data analysis andperformance/operationmetrics. Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements. Oversee customer support processes and organize them to enhance customer satisfaction. Exceptional communication skills Interpersonal skills. Emotional intelligence. Coaching skills. People Management. Ownership Accountability. Teamwork Collaboration. Decision making. Root cause analysis recurrence prevention. Behavioral management . Customer Focus. Qualifications: Bachelor s degree in Business, Engineering, Marketing, or a related field, MBA an asset. A minimum of 5-13 years experience in a similar management role. A minimum of 3-5 years experience in an OM role managing a team of 75 people or more. Managed multiple projects at the same time. Hands-on experience in setting and managing budgets. Advanced knowledge of Microsoft Excel and the Google Suite. Excellent written and verbal communication skills. Experience applying Lean and Agile methodologies and tools in a service environment. Previous experience successfully implementing new tools and technologies.