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6.0 - 11.0 years

8 - 18 Lacs

Hyderabad

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Looking for a skilled ServiceNow CMDB Professional with 5-10 years of experience to join our team on an immediate contract basis. The position is available across Pan India. Roles and Responsibility Design, implement, and manage ServiceNow CMDB solutions for clients. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain technical documentation for ServiceNow CMDB implementations. Provide training and support to end-users on ServiceNow CMDB tools and features. Troubleshoot and resolve issues related to ServiceNow CMDB data management. Ensure compliance with industry standards and best practices for IT asset management. Job Requirements Minimum 5 years of experience in ServiceNow CMDB implementation and administration. Strong knowledge of ServiceNow CMDB modules, including ITSM, HRSD, and CMDB. Experience with ServiceNow scripting and development. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Strong communication and interpersonal skills. Immediate notice period required. Additional Info The company offers a dynamic and supportive work environment, with opportunities for professional growth and development.

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4.0 - 6.0 years

9 - 13 Lacs

Indore, Pune

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What will your role look like Develop requirements, wireframes, and dashboards for varied audiences related to financial and project management related metrics. These dashboards will pull from multiple data sources and require the need to format and aggregate data. Produce compelling and informative visualizations using various native and custom chart types. Create and maintain relationships between visuals, filters, bookmarks, and numeric/field parameters. Design strategic visual interactions that enhance the end-users experience using cross- filtering and cross- highlighting. Write and optimize DAX expressions to create measures and calculated columns. Create effective data models. Maintain relationship cardinality and cross- filtering between tables. Manage online deployment pipelines to test and publish Power BI reports. Manage user roles and implement row-level security to restrict data access. Clean, transform, reshape, and aggregate data from different sources such as Excel, SQL Server, SharePoint, etc. Create dynamic, reusable queries using parameters. Why you will love this role Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded We would like you to bring along Strong Power BI expertise with in-depth understanding of dataflows, datasets and integration with backend databases Python exposure will be a huge plus. M Language Knowledge of different data types and data structures like values, records, tables, lists, etc. Familiarity with built-in functions and the ability to write custom functions. Understand native query folding to optimize performance. SQL Experience writing and optimizing queries. Strong understanding of relational databases. Familiarity with common filtering functions (CALCULATE, FILTER, etc.) and iteration functions (SUMX, AVERAGEX, etc.) Understand the use cases for Import, DirectQuery, Dual, and Live data storage modes.

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5.0 - 9.0 years

14 - 18 Lacs

Indore, Pune

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What will your role look like Lead the design and architecture of ServiceNow solutions across ITSM, ITBM, HRSD, GRC, and other modules. Develop scalable, flexible, and sustainable ServiceNow architectures that align with business objectives. Design ServiceNow solutions that integrate seamlessly with existing enterprise systems. Provide technical leadership and guidance to development teams, ensuring best practices in implementation, coding, and configuration. Collaborate with business stakeholders to gather requirements, analyze needs, and translate them into technical solutions. Conduct technical workshops and training sessions for teams and stakeholders. Implementation & Integration Oversee the end-to-end implementation of ServiceNow solutions, including custom applications and integrations. Ensure the successful integration of ServiceNow with other enterprise systems (e.g., ERP, CRM, third-party applications). Manage and resolve complex technical issues during the implementation phase. Governance & Best Practices Establish and enforce governance around ServiceNow platform usage, ensuring compliance with standards and best practices. Develop and maintain architectural documentation, ensuring solutions are well-documented and aligned with architectural principles. Perform regular reviews and audits of the ServiceNow platform to ensure it remains optimized and scalable. Engage with key business and IT stakeholders to understand their needs and ensure alignment between IT and business strategies. Act as a trusted advisor to stakeholders, providing insights and recommendations on how ServiceNow can address business challenges. Why you will love this role Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded We would like you to bring along Extensive experience in designing and implementing ServiceNow solutions, particularly across ITSM, ITBM, HRSD, and GRC modules. Experience with ServiceNow integrations using REST, SOAP, and other APIs. Strong understanding of ITIL, Agile, and other IT service management frameworks. Proficiency in ServiceNow development, including scripting (JavaScript, Glide), configuration, and customization. Experience with ServiceNow platform capabilities such as Service Portal, Flow Designer, and Integration Hub. Strong knowledge of ServiceNow data models, CMDB, and enterprise architecture. Leadership and team management skills, with the ability to guide and mentor junior team members. Certifications- CSA, ITSM, HRSD, GRC, Good to have- ITBM, Sec Ops, SIR, VR

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2.0 - 4.0 years

4 - 6 Lacs

Pune

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BMC is looking for an innovative customer champions to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. You will be troubleshooting intermediate to advanced problems and recommends appropriate actions and providing support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset & experience: You can embrace, live and breathe our BMC values every day! You have 2+ experience handling BMC Remedy ITSM across modules ARS/SRM/SLM/ SmartIT/Smart Reporting/CMDB/DWP/SSO customers from consultancy and support standpoint. You have in depth troubleshooting and analytical knowledge in these BMC product areas. You have bachelors degree from any stream Full Time You are comfortable with Periodic weekend work (will likely be required).

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4.0 - 9.0 years

2 - 7 Lacs

Noida, New Delhi, Delhi / NCR

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Dear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS is hiring SERVICENOW ITSM/CMDB/HRSD/ITOM Role: ServiceNow Developer Total Experience Range: 4- 12 years Mode of Interview: Face to face (Direct) Location: Noida/NCR Job Description Experience in supporting the implementation, administration, configuration, and development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows.

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4.0 - 9.0 years

10 - 20 Lacs

Kolkata

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Greetings from TCS Recruitment Team ! For all those Service now , we are coming bigger with the plan of Walk In Drive on 05-July-2025(Saturday) in Kolkata Locations . It is a Walk in Drive planned to attract great Talents in Service now. We believe that your skills and expertise are a better match for the skills we are looking for. Skill: Service now Years of experience: 4 to 14 Years Walk-In-Drive Location: Kolkata Date :05-July-2025 (Saturday) Drive Time: 9 am to 1:00 PM Walk-in-Location Details: Tata Consultancy Services, Gitanjali Park, International Finalcial Hub(CBD), Newtown, Kolkata, Chakpachuria, West Bengal 700156 Eligibility Criteria: Minimum 15 years of regular education (10th + 12th + 3 years graduation) BE/B.Tech/MCA/M.Sc/MS with minimum 2 years of relevant experience post Qualification IT- Experience. B.Sc/BCA Graduates with minimum 2.5 years of relevant experience post qualification IT Experience. Only Full Time courses would be considered. Things to carry for interview: 1 copy of an updated resume, Government ID proof(and photocopy), 1 passport size photo, 1 copy of Double covid-19 vaccination certificate, TCS Application form Job Description Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent Ability to configure ServiceNow ITSM applications in alignment with approved design plans Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability Must be ServiceNow Certified Systems Administrator Should possess knowledge in Agile/Scrum methodology Basic knowledge with ITIL/industry standards Knowledge of software development lifecycle (SDLC) Effective communication skills with both non-technical and technical audiences (verbal and written) Excellent Interpersonal skills to work with the project team members collaboratevily Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives) If the JD is matching to you skills, kindly share your CV at the earliest. Please connect for skills, other details and to register. Please forward the same to your friends and colleagues, who are looking for change in Servicenow. Looking forward to connect!!

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2.0 - 7.0 years

5 - 9 Lacs

Coimbatore

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The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Engineer- Service Now Developer, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation lets talk! : Reporting to the Senior Manager of IT Services, the ServiceNow Developer enables Avantor Sciences to drive IT enhancements and maturity throughout the company. The ServiceNow Developer focuses on ticketing tool development, training, rollouts, and application support. The top priorities are to focus on service management and prevent business disruptions, as well as develop and manage tools associated to IT Service Management and other key applications. A key success factor is to maintain a good relationship with the IT teams. As a key member of the IT Operations team, youll be accountable for the design and evolution of the ServiceNow platform to meet growing business requirements. Reporting to the Manager of IT Service Management, you will grow as you oversee platform governance and help mentor Level 2 support, while still retaining hands-on access for development and advanced troubleshooting.What sets this role apart is its combined technical leadership with operational impact. You'll drive digital transformation, shape the ServiceNow strategy, and enhance user experience - while working with a skilled team in a flexible, growth-focused environment. MAJOR JOB DUTIES AND RESPONSIBILITIES (Lists in order of importance) Development & Configuration Meet real business needs with smart, scalable solutions, workflows, business rules, UI policies, and integrations. Maintain and enhance existing ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM). Collaborate with stakeholders to gather requirements for real-world solutions with work estimates and effectively implement the enhancements. L3 Support & Mentoring Act as the primary escalation point for complex challenges. Guide others on lower-complexity challenges and best practices. Maintain knowledge documentation about ServiceNow. Governance & Best Practices Define and enforce standards, architectural and process guidelines. Govern enhancements, favoring configuration changes over customizations. Turn data into action by leveraging performance analytics to uncover trends, identify opportunities, and support data-driven decisions. Help others automate what matters most, eliminate manual processes and boost efficiency. Enable seamless integrations between ServiceNow and other business systems using tools like REST, SOAP, XML, AJAX, and more. QUALIFICATIONS (Education/Training, Experience and Certifications) Certified System Administrator (CSA) certification is required. Associate degree or equivalent work experience is required. 2+ years of relevant experience is required. Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, APIs and Service Portal is required. Certified in ITIL V3 or above is highly desired. Experience with managing CMDB is highly desired. Experience with web pages and widgets using Bootstrap and AngularJS is highly desired. Experience with third-party integrations and interfaces between is desired. Certified Application Developer (CAD) certification and any one of the mainline implementation certifications is a plus. Experience with ITOM and HRSD modules is a plus. KNOWLEDGE S AND ABILITIES (Those necessary to perform the job competently) Knowledge of how to architect data structures to create applications. Ability to develop and modify a majority of the followingworkflows, forms, lists, business rules, UI components, web services, tables, menus, Client Scripts, UI Scripts, ACLs, UI Pages, and scripted REST APIs. Ability to perform Java scripting, debugging, and deployment using update sets is required. Reporting and Dashboard creation skills. Ability to articulate complex technical concepts in a clear and concise manner and build strong relationships with business units, IT teams, and executives. Ability to manage small projects, including timelines, resources, risks, and budget. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:

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3.0 - 6.0 years

7 - 11 Lacs

Pune

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BMC is looking for an innovative customer champions to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. You will be troubleshooting intermediate to advanced problems and recommends appropriate actions and providing support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset & experience: You can embrace, live and breathe our BMC values every day! You have 2+ experience handling BMC Remedy ITSM across modules ARS/SRM/SLM/ SmartIT/Smart Reporting/CMDB/DWP/SSO customers from consultancy and support standpoint. You have in depth troubleshooting and analytical knowledge in these BMC product areas. You have bachelors degree from any stream Full Time You are comfortable with Periodic weekend work (will likely be required).

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0.0 - 2.0 years

1 - 5 Lacs

Hyderabad

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring the smooth operation of our world-class systems. You will utilize your exceptional communication skills to provide quality support, accurately define client issues, and design effective resolutions based on your comprehensive product knowledge. Your role is essential in maintaining client satisfaction and system performance, contributing to the overall success of our operations. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Software License Management.- Good To Have Skills: Experience with software compliance and auditing processes.- Familiarity with ticketing systems and customer relationship management tools.- Understanding of software licensing agreements and regulations.- Ability to communicate technical information clearly to non-technical users. Additional Information:- The candidate should have minimum 0-2 years of experience in Software License Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

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2.0 - 3.0 years

4 - 5 Lacs

Gurugram

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About the Role: Grade Level (for internal use): 08 S&P Global Mobility The Role: Software Engineer The Team Assembly Operations team is responsible for managing optimizing and enhancing daily production operations within the Data Factory, focusing on the development and implementation of data processes for Mobility data products. It thrives on collaboration, encouraging open communication and teamwork, which fosters a dynamic environment where innovative solutions are valued. The team is distinguished by its commitment to data integrity and operational excellence, ensuring that client needs are met with precision and efficiency. The Impact This role is crucial for maintaining the efficiency of production processes, directly contributing to the quality of deliverables that serve our clients in the automotive sector. By managing large datasets and ensuring data accuracy, the position enhances client satisfaction and trust, ultimately impacting market performance and the company's reputation. Whats in it for you Growth Opportunities Gain exposure to advanced data management techniques and tools, enhancing your technical skillset. Networking Collaborate with policy makers and market leaders, expanding your professional network and industry knowledge. Global Exposure Work in a multinational environment, engaging with teams across different regions and cultures. Innovative Environment Be part of a team that values creativity and encourages innovative thinking to solve complex data challenges. Responsibilities Manage and support daily production operations, ensuring optimal performance of data processes. Develop and implement scripts and modifications based on business specifications. Conduct thorough data analysis to support business requirements and enhance operational efficiency. Collaborate with cross-functional teams, including ETL and DBA, for seamless code changes and deployments. Monitor production processes post-release to ensure accuracy and address any issues promptly. Create comprehensive documentation for processes, procedures, and project management. What Were Looking For Key Qualifications: Bachelors degree in computer science or a related field, with 2-3 years of relevant experience. Proficient in PL/SQL and familiarity with AWS and python is a plus. Strong analytical skills with experience in managing large volumes of transactional data. Familiarity with Oracle databases and tools like Toad or SQL Developer. Key Soft Skills: Excellent communication skills, able to convey technical concepts to non-technical stakeholders. Strong team player with the ability to work independently and collaboratively. Capable of managing multiple tasks under tight deadlines while maintaining attention to detail. Proactive problem solver who can anticipate challenges and propose effective solutions. About Company Statement: S&P Global delivers essential intelligence that powers decision making. We provide the worlds leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, youll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Mobility turns invaluable insights captured from automotive data to help our clients understand todays market, reach more customers, and shape the future of automotive mobility. About S&P Global Mobility At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow. For more information, visit www.spglobal.com/mobility . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH203 - Entry Professional (EEO Job Group), SWP Priority Ratings - (Strategic Workforce Planning)

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5.0 - 10.0 years

10 - 15 Lacs

Bengaluru

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As a ServiceNow Consultant, you will be responsible for leading and executing ServiceNow projects and initiatives for clients. You will work closely with clients to understand their requirements, identify opportunities for improvement, and develop innovative solutions leveraging the ServiceNow platform. What You'll Do As a ServiceNow Custom Application Developer, you'll be a key driver in transforming client requirements into robust, functional ServiceNow applications. Your responsibilities will include Lead the full lifecycle of custom application development on the ServiceNow platform, from initial concept and requirements gathering to design, development, testing, and deployment. Architect, develop, and configure highly customized ServiceNow applications, workflows, forms, reports, and integrations that extend beyond standard module functionalities. Collaborate closely with clients and stakeholders to deeply understand their specific business needs and translate them into technical specifications for custom solutions. Serve as a subject matter expert for custom application development within ServiceNow, advising on best practices, platform capabilities, and innovative approaches to complex problems. Design and implement sophisticated integrations between ServiceNow and various external systems and technologies, ensuring seamless data flow and process automation. Provide technical leadership and guidance on custom application projects, ensuring solutions are scalable, maintainable, and aligned with architectural standards. Conduct product demonstrations and educate stakeholders on the functionality and value of custom ServiceNow applications. Develop and maintain comprehensive project plans, budgets, and schedules for custom application initiatives. Clearly communicate project status, risks, and issues to clients and internal stakeholders. What You'll Bring Bachelors degree in computer science, Information Technology, or a related technical field. 5+ years of hands-on experience with the ServiceNow platform, with a significant focus on architecture, design, and development of custom (scoped) applications. 2+ years of experience developing and managing complex integrations with ServiceNow and other enterprise systems using various protocols and technologies. In-depth technical knowledge of integration protocols and technologies, including REST APIs, SOAP APIs, JDBC, LDAP, and others. Proven expertise with multiple ServiceNow modules, including ITSM, CSM, Service Portal, Service Catalog, with a strong emphasis on Custom (Scoped) Application Development. Demonstrated experience leading successful ServiceNow custom application implementations from inception to completion. Strong problem-solving and analytical skills, with a proven ability to develop creative and effective solutions to complex technical challenges. Excellent verbal and written communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical audiences. Experience with other integration toolsets such as Workato, Apptus, or Snaplogic is a significant plus. Experience with Performance Analytics is a plus. Certifications You'll Need ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD)

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2.0 - 6.0 years

7 - 11 Lacs

Bengaluru

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Your mission and responsibilities Continuously improve the ITSM Change Management process and lead the adoption within our IT Infrastructure organization, ensuring all changes to our services are assessed, approved, and implemented with minimal risk and maximum efficiency. Task and responsibilities As the Change Management process manager, you drive process adoption with the infrastructure service delivery teams. You advocate for operational requirements to be considered in the Change Management process, in cooperation with the process owner and work towards continuously improving the process. You optimize the tooling (ServiceNow), by identifying and addressing requirements that support process efficiency. You create work instructions for the change management process where necessary. You monitor and report on change performance metrics and KPIs to all stakeholders. You facilitate CAB/CCB meetings and ensure alignment with service owners and infrastructure teams. You are responsible for the communication of changes towards all stakeholders (internal service teams, application teams, Business Partner Manager, etc.) Qualifications You have successfully completed a Master's Degree in Information Technology, Computer Science, or related fields. You convince through several years of experience in ITSM, with a focus on Change Management in infrastructure environments, ideally at Siemens Healthineers You are certified in the ITIL framework. You have a strong knowledge of the ServiceNow ITSM module and reporting platforms (PowerBI). You have very in-depth work experience in the environment of international, cross-functional teams. Additionally: To be able to operate successfully in our international working environment, you have business fluency in English and German is an additional plus. You have a very strong IT affinity and understanding of technologies and processes in global IT organizations. Planning and organizational skills in a global IT organization are necessary for your daily work, in the efficient support of your stakeholders. You are familiar with risk management and audit practices. You have the ability to comprehensively communicate value in the languages of IT and Business.

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6.0 - 9.0 years

8 - 13 Lacs

Bengaluru

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Hello Visionary! We know that the only way a business thrive is if our people are growing. Thats why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you We are looking for Senior Devops Engineer Youll make a difference by Define and implement the DevOps strategy aligned with business objectives. Advocate for the adoption of DevOps practices across in the project. Deploy, configure, and manage OpenShift clusters to ensure optimal performance and scalability. Monitor and maintain the health of OpenShift clusters, including troubleshooting and resolving issues related to cluster operations. Design, implement, and maintain continuous integration and continuous deployment (CI/CD) pipelines using Jenkins, Tekton, and other automation tools. Write and maintain scripts in languages such as Bash, Python, Java or Groovy to automate repetitive tasks, manage deployments, and streamline workflows. Oversee the design, implementation, and maintenance of the IT infrastructure. Expertise in Three tier application architecture- Webservers, Backend and database servers Security, SSL- Keystore / Truststore - Troubleshooting, TLS handshake and network issues. Maintain 3rd Party Applications for OFTP2 and sftp/ftps (rvsEVO/sftpplus). Developing and maintaining custom Jenkins plugins. Expertise in message broker management & Experience handling MySQL, maria DB , Oracle etc. Expertise in Artifacts such as nexus, JFrog etc. Good exposure in build tools like Maven, Ant, Gradle etc. Expertise in Kubernetes package manager (Helm) & Kubernetes RBAC Integrate security best practices into the DevSecOps processes. Collaboration & CommunicationFoster collaboration between development, operations, and QA teams. Monitoring & Incident ManagementImplement robust monitoring and alerting systems. Exposure to Thruk - OMD Continuously improve system performance and reduce downtime. Optimize resource utilization to ensure cost effectiveness. Youll win us over by 6-9 Years Core Development Experience in Devops CI/CD Pipelines Expertise with Jenkins, GitLab, Tekton, Argo CD or similar CI/CD tools. Containerization and Orchestration Expertise in Docker, Kubernetes, OpenShift - creating and managing containerized applications. Scripting Languages Strong knowledge of scripting (Bash, Python, Go, Java, Groovy) for automation tasks. Monitoring and Logging Expertise in tools like Prometheus, OMD"“ Thruk, Grafana, Splunk, Victoria metrics etc. Automation Tools & Configuration tools Expertise with Idoit or similar CMDB with API, Expertise in Infrastructure as Code (IaC) tools like Terraform, Ansible, CloudFormation is a plus. Version Control Expertise with Git and branching strategies for effective source code management. Build tools Expertise with Maven, Ant or Gradle. Package Manager Helm Security Best Practices Knowledge of DevSecOps, vulnerability scanning, and secure coding practices. Networking and Load Balancing Understanding of networking concepts like DNS, VPN, TCP/IP, and load balancing strategies. Certificate Management Deep knowledge of certificates and certificate store management Deep TLS knowledge and troubleshooting skills Communication Tools Good exposure to communication protocol implementation & Maintenance and experience with tools like RvSEvo , Sftpplus , Openft. SOAP/REST Services Cloud Platforms (AWS, Azure, GCP) Knowledge is a plus Proficiency in managing cloud-based infrastructure. Create a better #TomorrowWithUs! This role, based in Bangalore, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future. At Siemens, we are a collection of over 312,000 minds building the future, one day at a time, worldwide. We are dedicated to equality and welcome applications that reflect the diversity of the communities we serve. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Siemens careers at

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5.0 - 9.0 years

9 - 13 Lacs

Bengaluru

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Educational MCA,MSc,MTech,Master Of Engineering,BCA,BSc,BTech,Bachelor of Engineering Service Line Application Development and Maintenance Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional : Primary skills:Tools-Service Now-ServiceNow-ITOM Preferred Skills: Tools-Service Now-ServiceNow-ITOM

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3.0 - 5.0 years

7 - 12 Lacs

Hyderabad

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Educational Bachelor of Engineering,BTech,BCA,BSc,MCA,MTech,MSc,Master Of Engineering Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Technical and Professional : Primary skills:Technology-EAM-IBM Maximo,Technology-Infra_ToolAdministration-ITAM-IBM Maximo Admin Preferred Skills: Technology-EAM-IBM Maximo Technology-EAM-IBM TRIRIGA

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5.0 - 9.0 years

12 - 17 Lacs

Bengaluru

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Educational Bachelor Of Comp. Applications,Bachelor of Engineering,BTech,MCA,MTech,MBA Service Line Cloud & Infrastructure Services Responsibilities Work with clients to understand their IT operations requirements and recommend ITOM solutions that meet their business needs.Design, configure, and customize ServiceNow ITOM modules, including Discovery, Event Management, Service Mapping, and Configuration Management.Develop and maintain ServiceNow workflows, business rules, client scripts, UI pages, UI actions, and other ServiceNow customization features as needed.Collaborate with other IT teams to ensure the smooth integration of ServiceNow ITOM with other systems and applications.Provide ongoing support and maintenance for ServiceNow ITOM solutions.Document technical specifications, processes, and procedures for ServiceNow ITOM solutions.Serve as primary technical point-of-contact ServiceNow ITOM for business users and internal teamsDefine technical solutions for architecture and design that are aligned with business problems and ServiceNow ITOM/ Automation/ CMDB implementation best practicesMaintain expert knowledge of the ServiceNow ITOM / CMDB Products; Discovery, Service Mapping, Event Management, HLA, AIOps, Orchestration, Integration Hub, Cloud Management, including ServiceNow Common Service Data Model, CSDM.Co-lead requirements gathering workshops with internal business stakeholders to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solutionCollaborate with internal business stakeholders to write/estimate storiesOversee developers’ work, and own overall quality and delivery of developmentCapable of executing hands-on development for stories that cannot be delegatedResponsible for sprint demos internally, delivery of additional development artifacts and documentation, and knowledge transfer activities as requiredWork collaboratively with ServiceNow team and business stakeholders to monitor for scope creep and resolve critical path technical issues and challengesProvide mentorship to developers and platform engineers on technical design standards and best practices. Additional Responsibilities: Required Knowledge of ServiceNow CMDB Architecture5+ years working on the ServiceNow platform preferably in global implementation projectsWorking knowledge of IT Operations Management and CMDB Processes (Event Management, Discovery Service Mapping, CMDB/CSDM, AIOps, Cloud Management, Orchestration)Strong knowledge of JavaScript, HTML, CSS, and other web development technologies.Experience with WMI, SSH, SNMP, PowerShell, REST, SOAP, and JavaScriptExperience integrating with tools to federate data into the CMDBExpert in IT Asset Management Lifecycle processes (including hardware and software)Good interpersonal skills, including collaboration, communication, relationship building, and negotiationIntermediate Windows and Unix administration skillsExpert in IT Asset Management process & operational deliveryFamiliarity with network concepts (routers, switches, firewalls, NAT, load balancing) and storage.Familiarity with the following conceptsXML, JSON/script language, database.Ability to discuss credentials, install a product, troubleshoot permission issues, discuss and trouble shoot network connectivity with network engineersFamiliar with Cloud environment like AWS, Azure etc.Ability to work independently and as part of a team.Excellent problem-solving, analytical, and communication skills.ServiceNow Certified Implementation Specialist Event ManagementServiceNow Certified Implementation Specialist Service MappingServiceNow Certified Implementation Specialist Discovery.ServiceNow Certified Implementation Specialist Cloud Provisioning and Governance.Up-to date knowledge of ServiceNow Versions, product features, its release & end of life details.Scripting capabilities such as JavaScript, jelly, SQLAcquaintance with Web and Application Servers, Load Balancers, Databases, Cloud (AWS, Azure etc.) and Virtualization (WebSphere, MQ, IIS, Apache, VMware) Technical and Professional : Primary skills:Technology-Infra_ToolAdministration-ITSM-ServiceNow,Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITAM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Preferred Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITAM

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9.0 - 14.0 years

14 - 18 Lacs

Bengaluru

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Educational Bachelor Of Comp. Applications,Bachelor of Engineering,MTech,MBA,BTech,Bachelor Of Science (Tech),Master of Science (Technology) Service Line Cloud & Infrastructure Services Responsibilities Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out. Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization. define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Service Management Domain. Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide. Guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements. Ability & Experience to define at an architectural ( in consultation with Architects ) and design level of detail, technical solutions aligned with business problems. Experience designing and implementing client facing solutions leveraging involving ServiceNow. Experience of performance compliant design, sustainable solution architecture Experience implementing and integrating enterprise software applications. Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment. Design and develop ServiceNow data model to support process integrations Ability to understand ServiceNow lifecycle, multitask, time management skills Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments. Business analysis and requirements gathering abilities. Ability to learn technology quickly through instruction and self-training Practical experience with agile methodologies/tools Additional Responsibilities: ServiceNow ITSM, ITOM, ITAM (HAM/SAM), ITBM, eBonding/ Integrations, Open-Source solutions Minimum 2 ServiceNow Certified Implementation Specialist Certifications, ITIL v3/v4 foundation certified Expert Proficiency of working with ServiceNow platform for Global Customers Design Frameworks and Methodologies; Non-Functional Architecture definition, design and development tools Scripting, COTS, TMF standards like SID, eTOM, TAM Technical and Professional : Primary skills:Technology-Infra_ToolAdministration-ITSM-ServiceNow,Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Preferred Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD

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8.0 - 13.0 years

5 - 9 Lacs

Hyderabad

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We are looking for 7-8 years experienced ServiceNow Specialist to join our team. The ideal candidate will possess expertise in the following areas: Key Responsibilities: AdministrationManage and maintain ServiceNow instances and configurations. ScriptingDevelop and implement scripts to automate workflows and processes. IntegrationIntegrate ServiceNow with other systems and applications. CMDBOversee Configuration Management Database (CMDB) activities and ensure data accuracy. Application DevelopmentDesign, develop, and customize ServiceNow applications to meet business requirements. ITSMImplement and manage IT Service Management (ITSM) processes within ServiceNow. Service ProviderCollaborate with service providers to ensure seamless service delivery. Qualifications: Proven experience in ServiceNow administration and development. Strong scripting skills (e.g., JavaScript, PowerShell). Experience with system integrations and CMDB management. Proficiency in ITSM processes and application development. Excellent communication and collaboration skills.

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6.0 - 11.0 years

5 - 9 Lacs

Hyderabad

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Responsibilities: Oversee and manage system administration tasks. Develop and maintain scripts for automation and process improvement. Integrate various systems and applications to ensure seamless operations. Manage and maintain the Configuration Management Database (CMDB). Lead application development projects from conception to deployment. Implement and support IT Service Management (ITSM) processes. Required Skills: Experince in ServiceNow Discovery Strong experience in system administration. Proficiency in scripting languages Expertise in system and application integration. In-depth knowledge of CMDB management. Proven track record in application development. Solid understanding of ITSM frameworks and practices. Experience with IT asset discovery tools and techniques.

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5.0 - 10.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with ServiceNow Performance Analytics and collaborating with cross-functional teams to ensure successful implementation. Roles & Responsibilities:- Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements.- Assist in the implementation of ServiceNow Performance Analytics to ensure successful migration and implementation.- Provide technical expertise in ServiceNow Tools Administration to ensure optimal performance and functionality.- Develop and maintain technical documentation to ensure effective knowledge transfer and support for end-users. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow Performance Analytics.- Good To Have Skills: Experience in ServiceNow Tools Administration.- Strong understanding of cloud migration and implementation processes.- Experience in collaborating with cross-functional teams to ensure successful implementation.- Experience in developing and maintaining technical documentation. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow Performance Analytics.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification

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8.0 - 13.0 years

5 - 9 Lacs

Hyderabad

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ServiceNow Service Portal Developer JD The ServiceNow Developer role is responsible for configuring and developing capabilities within the ServiceNow platform Develop and maintain ServiceNow applications and modules Create and customize Service Portals utilizing AngularJS and ServiceNow widgets Collaborate with stakeholders to gather, analyze, and document system requirements Implement and configure various ITIL processes in ServiceNow modules Design and implement REST and SOAP APIs for integration with external applications Perform thorough testing of applications, troubleshooting and debugging as necessary Develop and maintain technical documentation for development processes Ensure compliance with security and data protection standards Provide support for application users and troubleshoot issues as they arise Participate in deployments and continual service improvement initiatives Work with user experience designers to adopt UI/UX best practices Develop and implement training materials for end-users and administrators Stay updated with ServiceNow releases and new features Participate in Agile development methodology practices Minimum of 4+ years ServiceNow development experience, including experience with the Service Catalog module and creating custom applications with Create Now Experience creating request forms, developing integration with external systems, implementing security (including Access Control Lists) Experience coding in Jelly and Angular Minimum of 4+ years Service Portal development experience Minimum of 6+ years general ServiceNow development experience Ability to implement moderate to complex level security using Access Control Lists and Business Rules

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4.0 - 9.0 years

6 - 11 Lacs

Gurugram

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SIEM Sentinel Engineer Should have strong knowledge in MS Sentinel SIEM engineering and administrative activities. People who are in operational profiles cannot apply for this position. Should have performed SIEM engineering role more than 4+ years. Problem solving & People management skill is required. Should have expertise in building custom analytical rules, tuning of analytical rules, building automation through Azure logic apps, management of entire product feature, end to end configuration. Should have expertise in forming KQL queries and functions for complex detection and monitoring requirements. Should have strong knowledge in MITRE attack framework and expertise in developing analytical rules and custom dashboards/workbooks across framework. Should have expertise in log management, retentions, maintenance of logs at low cost, performing access management, developing new custom dashboard based on different requirements. Should have proven record of implementing Sentinel advanced features, efficient log collection mechanisms, deployment and maintenance of log forwarders, maintenance of local agents. Should have expertise in integrating data sources which are not supported by Sentinel tool OOB. Custom parser development and ability to solve technical issues in Sentinel are must have requirements. Should have ability to prepare and maintain policy and procedure documentations around SIEM technology, document life cycle management skill is required. Should have expertise in consuming contents from content hub and management of log analytics workspace and ability to handle issues in MMA and AMA agents. Should have proven record of participation in customer or client reviews or global certifications regarding security controls in SIEM. Compliance and regulatory requirements understandings are good to have. Preference will be given for candidates completed Sentinel Ninja Level 400 Training and Certification. Good to have strong knowledge in Microsoft Sentinel pricing, Microsoft defender products, Microsoft Cloud services and Azure Arc. Should have ability to work with stakeholders to solve technical issues and also to support and deliver complex business, security and operational requirements. Should have ability to work with vendor technical support group and driving issues towards effective and permanent closure. Having knowledge and hands-on experience in Microsoft Defender XDR stack will be an added advantage.

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6.0 - 11.0 years

5 - 9 Lacs

Hyderabad

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Responsibilities: Develop and maintain scripts for automation and process improvement within ServiceNow. Integrate various systems and applications with ServiceNow to ensure seamless operations. Manage and maintain the Configuration Management Database (CMDB) in ServiceNow. Lead application development projects within ServiceNow from conception to deployment. Implement and support IT Service Management (ITSM) processes using ServiceNow. Develop and maintain Service Portal solutions within ServiceNow. Required Skills: Strong experience in ServiceNow scripting and development. Expertise in system and application integration with ServiceNow. In-depth knowledge of CMDB management within ServiceNow. Proven track record in application development within ServiceNow. Solid understanding of ITSM frameworks and practices. Experience with ServiceNow Service Portal development.

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5.0 - 10.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : Servicenow Tools AdministrationMinimum 7.5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with various stakeholders to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussions to refine application designs, ensuring they align with business objectives while maintaining a focus on user experience and efficiency. Your role will also include testing and validating applications to ensure they meet the defined requirements, ultimately contributing to the successful implementation of solutions that enhance operational effectiveness. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Mentor junior team members to enhance their skills and knowledge in application design. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Performance Analytics.- Good To Have Skills: Experience with Servicenow Tools Administration.- Strong understanding of application design principles and methodologies.- Experience in requirements gathering and analysis.- Proficient in testing and validating applications to ensure they meet business needs. Additional Information:- The candidate should have minimum 7.5 years of experience in ServiceNow Performance Analytics.- This position is based at our Bengaluru office.- A Engineering with ServiceNow Certification is required. Qualification Engineering with ServiceNow Certification

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8.0 - 13.0 years

4 - 8 Lacs

Hyderabad

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Responsibilities: Develop and maintain scripts for automation and process improvement. Manage and maintain the Configuration Management Database (CMDB). Lead application development projects from conception to deployment. Implement and support IT Service Management (ITSM) processes. Develop and support HR Service Delivery (HRSD) solutions. Required Skills: Proficiency in scripting languages In-depth knowledge of CMDB management. Proven track record in application development. Solid understanding of ITSM frameworks and practices. Experience with HRSD tools and techniques.

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Exploring CMDB Jobs in India

The Configuration Management Database (CMDB) job market in India is experiencing significant growth, with organizations across various industries recognizing the importance of maintaining accurate and up-to-date configuration data. As a result, there is a high demand for skilled professionals who can effectively manage and maintain CMDB systems.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Mumbai

Average Salary Range

The salary range for CMDB professionals in India varies depending on experience and location. Entry-level positions can expect to earn around INR 3-5 lakhs per annum, while experienced professionals with several years of experience can earn upwards of INR 10 lakhs per annum.

Career Path

The career path for CMDB professionals typically starts at an entry-level position such as CMDB Analyst or Administrator. With experience and expertise, individuals can progress to roles such as CMDB Manager, Configuration Manager, or even IT Service Management (ITSM) Consultant.

Related Skills

In addition to expertise in CMDB, professionals in this field are often expected to have knowledge of ITIL (Information Technology Infrastructure Library) practices, experience with ITSM tools such as ServiceNow or BMC Remedy, and strong analytical and problem-solving skills.

Interview Questions

  • What is a Configuration Management Database (CMDB)? (basic)
  • How do you ensure the accuracy and integrity of data in a CMDB? (medium)
  • Can you explain the difference between a CI (Configuration Item) and an Asset? (medium)
  • How would you handle a situation where there is conflicting data in the CMDB? (advanced)
  • What experience do you have with CMDB tools such as ServiceNow or BMC Remedy? (basic)
  • Describe a scenario where you improved the efficiency of a CMDB system. (medium)
  • How do you stay updated with industry best practices in CMDB management? (basic)
  • What is the role of automation in CMDB management? (medium)
  • Explain the relationship between CMDB and IT Service Management (ITSM). (medium)
  • How do you handle data synchronization between different systems in a CMDB environment? (advanced)
  • What steps would you take to audit a CMDB for compliance purposes? (advanced)
  • How do you handle data normalization in a CMDB? (medium)
  • Can you explain the concept of impact analysis in the context of CMDB management? (medium)
  • What challenges have you faced in managing a CMDB, and how did you overcome them? (advanced)
  • How do you prioritize and categorize Configuration Items in a CMDB? (medium)
  • Describe a situation where you had to resolve a data discrepancy in a CMDB. (medium)
  • How do you ensure data security and confidentiality in a CMDB? (medium)
  • What reporting tools or techniques have you used to analyze CMDB data? (basic)
  • How do you handle data migration when transitioning to a new CMDB system? (advanced)
  • Can you explain the concept of impact relationships in a CMDB? (medium)
  • How do you ensure data quality and consistency in a CMDB? (medium)
  • What is the role of Change Management in CMDB management? (basic)
  • Describe a scenario where you had to collaborate with other teams to update CMDB data. (medium)
  • How do you handle version control in a CMDB environment? (medium)
  • What are your strategies for continuous improvement in CMDB management practices? (advanced)

Closing Remark

As you explore opportunities in the CMDB job market in India, remember to showcase your expertise in CMDB management, ITIL practices, and related skills during interviews. Prepare diligently, stay updated with industry trends, and apply confidently to secure a rewarding career in this growing field. Good luck!

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