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Stellar Technologies
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L1 Support Engineer (Qualys VMDR)

L1 Support Engineer (Qualys VMDR)

Stellar Technologies

2 years

0 Lacs

Mumbai Maharashtra India

Posted:2 days ago| Platform:

Apply

Skills Required

support qualys cybersecurity monitoring troubleshooting documentation servicenow configuration scheduling scanning security networking tcp ip remediation communication model certifications security+

Work Mode

On-site

Job Type

Full Time

Job Description

Employment Type: Full-TimeExperience: 2-3 YearsCertifications: Qualys Certified Specialist (Preferred)

Role Overview

We are seeking a motivated and detail-oriented L1 Support Engineer to join our cybersecurity team with a focus on Qualys VMDR. The role involves monitoring, ticketing, and basic troubleshooting to ensure secure operations for enterprise environments.

Key Responsibilities

– Monitor VMDR dashboards and alerts for vulnerability detection and response.– Perform basic troubleshooting and escalate unresolved issues to L2 support.– Manage tickets and documentation using ITSM tools like ServiceNow or Jira.– Assist with configuration, scheduling, and scanning of assets.– Maintain accurate technical documentation and SOPs.

Required Skills

– Familiarity with Qualys VMDR and basic security tools.– Understanding of networking fundamentals (TCP/IP, ports, firewalls).– Experience with vulnerability scanning and remediation basics.– Excellent communication and documentation skills.– Willingness to work in shifts (24×7 support model if applicable).

Preferred Certifications

Qualys Certified Specialist (QCS), CompTIA Security+, or equivalent.

Job Category:

Security Support L1

Job Type:

Full Time

Job Location:

Mumbai

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L1 Support Engineer (Qualys VMDR)