Knowledge Hub Associate

  Role Overview: The Knowledge Hub (KH) team plays a critical role in maintaining process integrity for audit and assurance assignments, ensuring report quality, driving standardization, and enabling risk-controlled growth in the banking and financial services (BFSI) sector. As a KH Associate/Executive, you will work on quality control, documentation, team training, and brand amplification. The role demands precision, structure, and a deep understanding of banking operations and audit frameworks.   Key Responsibilities: 1. Standardization & Quality Control Review audit and assurance reports and certifications for compliance and consistency. Develop and update KH Notes (Process Notes + Additional Frameworks). Conduct and document surprise visits and internal audits. Create and manage test materials for training and internal assessments. 2. Brand Building & Team Upliftment Organize and facilitate internal tests, debates, and training programs. Publish KH notes and knowledge content on internal and external platforms (e.g., website, LinkedIn). Support replication readiness for diversification initiatives. Contribute to frameworks that improve operational efficiency and profitability. 3. Business Development – Overseas Assist in market research and development of pitch decks/materials. Participate in BD meetings and provide backend research or documentation support. Coordinate with overseas business teams and assist with localization/customization of offerings. 4. Process Note Repository & Update Management Maintain centralized repository of process notes, audit formats, and updated circulars. Lead structured training management for new and existing processes and frameworks.