Key Account Manager

The Sales Manager is responsible for selling Ingenico terminals solutions and services. You will be tasked with carrying out all necessary duties and work assignments given by leadership to efficiently maintain and manage our business. Your role will involve hunting for new customer/partner accounts to expand our business footprints in the assigned territories/geographies. Additionally, you will manage existing clients to support their business with Ingenico offers, assist in business growth, and efficiently meet their business demands. Your responsibilities will include managing after-sales activities such as issue resolution, project supervision, outstanding collection, and promoting Ingenico offers. You will also be responsible for organizing customer workshops/meetings/events in collaboration with internal teams. Furthermore, you will play a crucial role in closing business negotiations with customers/partners for commercial/service/legal contracts with support from legal/finance/operations/solutions/project teams. As the Sales Manager, you will coordinate with all associated stakeholders and monitor their service deliverables to meet client requirements and company standards. Your key responsibilities will include acting as the primary point of contact for customer accounts, developing a sales pipeline for opportunities with Enterprise clients, and increasing the organization's market share by delivering value tailored to clients" business needs. You should possess good negotiation and communication skills to interact with demanding clients and ensure timely responses to their queries. Building successful, long-term client relationships and delivering a positive customer experience will be essential to growing our business. You will also need to log and report on account status and transactions in the SFDC web portal to monitor sales metrics. Furthermore, you will be required to build and promote strong customer relationships, describe the competitive advantages of our products/services in the market, and translate customers" current and future problems into solutions provided by Ingenico. Developing a deep understanding of assigned customers and their business environments will be crucial, along with liaising with internal teams to enhance the overall customer experience. The ideal candidate should have 8-10 years of experience in Sales Management (Fintech/Banks) and hold a degree in Sales & Marketing. Travel to India, Sri Lanka, Nepal, and Bangladesh may be required for this role.,