Inside Sales Specialist

Company Description

Fermion Business Solution (P) Ltd. is a provider of business consulting services that offers sustainable value through consulting, software, and IT implementation. The company delivers services including Implementation, Development, and AMC both onsite and online. With a commitment to quality and timely delivery, Fermion aims to lead in the IT software industry. The company specializes in Microsoft Dynamics 365 F&O, Business Central, NAVISION, Business Intelligence, and integrated mobile applications, ensuring satisfaction by meeting clients' needs and expectations.

Role Description

This is a full-time hybrid role for an Inside Sales Specialist, located in New Delhi with some work-from-home flexibility. The Inside Sales Specialist will be responsible for lead generation, managing customer relationships, ensuring customer satisfaction, and providing customer service. Daily tasks include communicating with potential and existing clients, understanding their needs, and offering suitable solutions. The role will also involve achieving sales targets and contributing to the overall sales strategy.

Qualifications

• Experience in Inside Sales and Lead Generation
• Skills in Customer Satisfaction and Customer Service
• Strong Communication skills
• Self-motivated and able to work independently as well as in a team
• Ability to adapt to a hybrid work environment
• Bachelor’s degree in Business, Marketing, or a related field
• Experience in the IT or consulting industry is a plus