Inside Sales Coordinator

• Monitor all dispatches to ensure they are completed on time, addressing any delays by notifying the concerned salesperson to inform the customer.
• Regularly update and maintain daily dispatch data, including sales reports, and verify all courier challan details.
• Generate and process ERP, PI, and sales orders within 24 hours to ensure prompt order fulfillment.
• Provide the sales team with product photos, dimensions, and catalogs as required for their customer interactions.
• Address and resolve customer inquiries, ensuring proper communication and timely responses.
• Oversee the replacement process with the warehouse team and ensure seamless delivery to customers.
• Follow up with customers regarding pending payments to ensure timely receipts.
• Assist the field sales team by providing necessary support for sales activities and helping to coordinate tasks within the sales department.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Education:

• Bachelor's (Required)

Experience:

• Inside sales: 2 years (Required)

Work Location: In person

Speak with the employer
+91 9712324500