Inside Sales Coordinator

Job Summary:

Inside Sales Representative

Key Responsibilities:

• Proactively identify and generate new sales opportunities via

  inbound and outbound calls, emails, and digital platforms

  .
• Understand customer requirements and recommend suitable

  products and solutions

  .
• Maintain accurate and up-to-date records in the

  CRM system

  , including lead status, customer details, and sales activities.
• Follow up consistently on leads, inquiries, and quotations to

  convert prospects into customers

  .
• Collaborate with

  field sales

  and

  marketing teams

  to support sales campaigns and lead generation initiatives.
• Build and maintain strong relationships with existing customers to drive

  repeat sales and upselling

  opportunities.
• Prepare and share

  quotations, product information, and technical specifications

  with potential clients.
• Achieve assigned

  sales targets, conversion ratios, and KPIs

  .
• Respond to customer queries and objections professionally, and coordinate with internal departments for

  timely issue resolution

  .
• Stay informed on

  product knowledge

  ,

  market trends

  , and

  competitor activities

  to maintain a competitive edge.

Qualification and Skills:

• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• Proven experience in

  inside sales, telemarketing, or customer relationship roles

  .
• Strong verbal and written communication skills.
• Good understanding of CRM systems and digital communication tools.
• Result-oriented mindset with the ability to work independently and meet targets.
• Excellent interpersonal skills and a proactive approach to problem-solving.