Hospital Operation Manager

Job Purpose:

To oversee, coordinate, and optimize the day-to-day operations related to patient care services across key functional areas such as OT, Eye OT, CSSD, Cath Lab, Dressing Room, Radiology, OPS, and Pathology. The role also entails supervision and performance monitoring of Patient Care Coordinators, ensuring seamless workflow, service efficiency, and a high standard of patient experience.

Key Responsibilities:

• Ensure efficient functioning and coordination of daily operations in:
• OT & Eye OT
• CSSD
• Cath Lab
• Dressing Rooms
• Radiology and Imaging
• OPD
• Pathology and Laboratory Units
• Act as the operational point of contact between clinical departments and administration to resolve process-related issues affecting patient care delivery.
• Monitor workflow efficiency and address any bottlenecks that affect turnaround time, patient movement, or resource utilization.
• Ensure patient experience standards are maintained through timely services, courteous communication, and clean, safe environments.
• Coordinate with nursing, biomedical, housekeeping, and facility teams to ensure readiness and availability of resources and equipment.
• Ensure compliance with infection control, NABH standards, and other applicable healthcare regulations across managed departments.
• Generate and present regular reports on department performance, patient flow, issue logs, and service improvement plans.
• Identify and implement process improvements to enhance efficiency and service quality.

Qualifications & Experience:

• Graduate/Postgraduate in Hospital Administration, Healthcare Management, or related field.
• Minimum 5–7 years of relevant experience in hospital operations, preferably in a multi-specialty healthcare setup.
• Experience in handling cross-functional hospital units and managing patient-facing staff is essential.

Key Skills & Competencies:

• Strong leadership and team management skills
• Excellent coordination and problem-solving abilities
• Good understanding of hospital operations and patient care workflows
• Strong communication and interpersonal skills
• Proficiency in MS Office and hospital management software (HIS)

For More info please call HR Manager - 9610207777

or email at hr.manager@fimssonipat.com

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹70,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Weekend availability
• Weekend only

Work Location: In person

Application Deadline: 10/07/2025