Guest Services Associate

As a Guest Services Associate at Hotel PLR Grand, located in the temple city of Tirupati, you will play a vital role in ensuring a memorable and pleasant experience for our guests. Your primary responsibilities will include warmly welcoming and assisting guests, managing reservations efficiently, promptly addressing guest inquiries and requests, and overall, ensuring a high level of customer satisfaction. To excel in this role, you must possess exceptional guest services and customer service skills. Your ability to communicate effectively will be crucial in providing top-notch service and creating a welcoming atmosphere for our guests. Strong interpersonal skills and problem-solving abilities are essential to handle various guest needs and situations with professionalism and efficiency. Flexibility is key in this role, as you will be required to work variable hours, including weekends and holidays, to meet the needs of our guests. While prior experience in the hospitality industry is advantageous, it is not mandatory. A high school diploma or equivalent is required, and additional qualifications in hotel management will be considered a plus. If you are passionate about delivering exceptional guest experiences, thrive in a dynamic environment, and are dedicated to ensuring the comfort and satisfaction of our guests, we invite you to join our team at Hotel PLR Grand as a Guest Services Associate.,